Error while installing the BAM Updater Service in Windows

Hi all,
I am getting an error while installing the BAM updater service in Windows. When i type the "oraclebpmdatawarehouse install " command in the command prompt it gives error as follows:
d:\OraBPMEnterpriseHome\bin>oraclebpmwarehouse install
Installing...
wrapper | OpenSCManager failed - Access is denied. (0x5)
Please can anyone tell me how to get rid of this error.
I have already done everything else like setting the database and other things.
Thanks.

From the error message you specified, I guess you are trying to install MS Office SP2 package. If you are then its not MS Office package its just a Service Pack; something like a patch. You need to install a Full Base package first. Again, as mentioned by Rajiv - refer to MS Support

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    Oct 19 2012 13:38:57 
    Copyright (c) Microsoft Corporation
    Standard Edition (64-bit) on Windows NT 6.2 <X64> (Build 9200: ) (Hypervisor)
    2015-03-24 19:48:49.42 Server      (c) Microsoft Corporation.
    2015-03-24 19:48:49.42 Server      All rights reserved.
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    2015-03-24 19:48:49.42 Server      System Manufacturer: 'Xen', System Model: 'HVM domU'.
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    2015-03-24 19:48:50.66 spid5s      Starting up database 'master'.
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    2015-03-24 19:49:05.32 spid5s      Creating procedure sp_update_proxy...
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    2015-03-24 19:49:05.45 spid5s      Creating procedure sp_sqlagent_get_perf_counters...
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