Error while posting payroll results to FI  - Documents not getting created

Hi all,
While posting payroll results to FI for Dec 2011 a failure of our Production Server resulted in erroneous posting of payroll
results. Posting run no: 1756 did not get posted at all though the run
status shown was "document posted". The issue was resolved by resorting
to manual posting of entries.
Now we are unable to post payroll results for Jan 2012 for the same
range of employee numbers for whom the manual posting was made for Dec
2011. No posting documents are getting created.
Kindly suggest how to resolve the issue.
Regards,
Sunil

Hi All,
    I raised an OSS for the issue. SAP Support provided a solution for the problem. The solution involved cancelling a reversal which we had tried and failed followed by re posting the run no 1756. Our manual entries had to be reversed.The solution is given below.
    Please follow these steps:
- Select the posting run 1756
- Menu => Edit => Reversal => Reset after termination
- After last step the status of the posting run should appear as
'documents posted'
- Go to transaction SM13
- Select by user 8273 and date 02.01.2012
- You should see an entry like this:
400 8273 02.01.2012 15:26:57 @07\QEnqueues released@ Error
- Select the entry and press the button 'Single test'
- In case the system shows an error, please send the message back to us
- In case the system shows no errors => press button 'Repeat update'
- Then check in PCP0 and FI is the document has been correctly posted.
Regards
Sunil

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