Error while trying to delete the universe from CMS

Question

Dear All,
I am getting "Unable to reconnect to the CMS XXXXXXXXX. The session has been logged off or has expired" error while trying to delete any universe from the CMS. I tried restarting tomcat but it didnt work. I am unable to delete any universe from CMS. We have BO XI R2 SP2 environment on Windows 2003 Server.
regards,
Umair

Answer 1

SAP NOTE - 1199539 gives a possible solution to this problem:
When attempting to delete or migrate a universe, the following error message appears:
"Unable to reconnect to the CMS BUSOBJDV.ACSAD.NCSU.EDU. The session has been logged off or has expired."
Environment
BusinessObjects Enterprise Premium XI Release 2 SP1 CHF15
JDK version 1.4.2_08
Tomcat version is the same as that shipped with the product
Cause
The universes and connection pages are special (AFAIK) compared to the other pages because they are pure JSP, while most of the other Central Management Console (CMC) pages still go though the CMC and use COM/C++ code unaffected by the Java Virtual Machine (JVM). If the JVM has not been updated against Eastern Daylight Savings Time (EDST), it may calculate the incorrect time locally, and problems may occur with token expiry or validation.
Resolution
Update the Tomcat JDK to JDK 1.5.0_11 for EDST:
1. Go to the Microsoft web site and verify if you have the time zone update installed.
2. Download JDK 1.5.0_11.
3. Install JDK 1.5.0_11 on your server.
4. Modify the JAVA_HOME here:
C:\Program Files\Business Objects\Tomcat\bin\setenv.bat
as follows:
set JAVA_HOME=C: \Program Files\Java\jdk1.5.0_11\jre
5. In Java Virtual Machine and Java Class Path, modify JAVA properties for Tomcat (Start > Programs > Tomcat > Tomcat Configuration > Java). Replace the default Business Objects JDK 1.4 directory:
C:\Program Files\Business Objects\j2sdk1.4.2_08
with JDK 1.5.0_11:
C:\Program Files\Java\jdk1.5.0_11
6. Go to Windows Time Zone (double-click Windows time) then on the Time Zone tab, select the automatically adjust clock for day light saving changes check box against EST time zone.
7. Restart Tomcat and the Central Management Server (CMS) and, if possible, reboot your computer.
Hope this works anyone facing this problem on Windows servers.
Not sure what the solution is for BO instances running on Solaris. We have business objects/Weblogic running on a solaris server. I tried just changing java home to jdk1.5.0_12 but this didn't work.