Error while trying to log into dealer portal - Organisational data not main

Error while trying to log into dealer portal - Organisational data not maintained. This is happening for a specific user.
This information is used in the URL for the VMS dealer portal.
<Protocol>://< Host Name>:<Port>/sap/bc/bsp/sapdii/dwb/c_vms_main.do?sap-client=<Client number>
Does anyone have any experience of similar problem ?

so why are you   posting this to Oracle database forum?
I see nothing involving the database.

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