Error with Mountain Lion Download on the App Store

Hi there, I've come across an error which I've been unable to solve and have not found similar instances/references on the forums: I bought Mountain Lion and started downloading. I have several laptops, so I also started downloading on my main laptop. In the mean time, the first download was very slow and had 9 hours to go. The second laptop, started later, had 30 mins to go. I realized the first one was connected to my slower home wi fi (I have two), so I interrupted the download and tried to re-download it once I connected to the fast wi-fi. When I tried to press download again, I had an error. Next to that error, a "X" (for cancel) came up.
Then, the oddest thing happened and Mountain Lion was removed from my purchases!
After that, I went back into purchases and when I clicked "buy" it just said "You've already purchased this, click here to download". When I did that, I got this screen. Now, nothing happens. I just get stuck here.
I've installed Mountain Lion on the other laptop (the second one) and it seems to be working fine.
I looked online and there was a supposed fix: to download a Lion Combo 10.7.4. I did, but when I tried to instal it, it just said that it requires a version of Lion 10.7.3. or earlier... I have 10.7.4, so this did not work.
Any help?
Many thanks!!!

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The X in the Purchases pane is not to cancel, it hides the purchase. Go to the Quick Links on the Featured pane, sign into your account and you will find a section where you can manage hidden apps and unhide hidden purchases.

Similar Messages

Why cant i find Mountain Lion download in the APP store?

why cant i find Mountain Lion download in the APP store?

They usually remove the previous version. If you need to purchase it, contact the App Store.

Mountain Lion OS from the App Store

I purchased mountain lion os from the app store for my laptop but also want to upgrade my imac from lion to mountain lion. When I went to the mountain lion app to purchase it again for my desktop it did not give me the option to buy only to download. I thought we would have to purchases two copies of the OS for each device, is that incorrect?
Message was edited by: laminin77

The Terms of Use for Mac App Store software is that you may install it on as many Macs as you own or have in your control. That includes OS X.

When is mountain lion coming to the app store.

When is mountain lion coming to the app store?I've searched the app store and apparently it doesn't exist.
The add says coming in july.It's July.

Or today, for some of us....

I just downloaded Mountain Lion yesterday from the App Store and it won't install. I stopped it when it wouldn't do anything all day and now how do i restart the installation process?

Uaually when you purchase something from the app store and it has downloaded, you see an install button. I found nothing of that nature. I have a late model 2009 mac mini with plenty of memory and plenty of disk space. What am I missing?

Never mind, I see it's Mountain Lion.
Can you check in your Applications Folder to see if the installer is still there. You are confused on some things, because the installer should be giving you a DOWNLOAD text on the purchases page, not install.

I purchased Mountain Lion online from the App store but it won't download

I purchased Mountain Lion from the App Store, and after 2 days it still hasn't downloaded. The download appears to have frozen.
Has anyone else had this problem?

Welcome to the Apple Support Communities
First of all, restart your Mac and resume the download. To resume the download, open App Store > Purchases, and press the Resume button next to OS X Mountain Lion.
If it doesn't work, open Finder, go to Applications folder and delete the OS X Mountain Lion installer. Then, open App Store > Purchases, and download Mountain Lion again

I want to upgrade from Lion to Mountain Lion. Seems the app store only allows the new Maverick to be downloaded. Is there is a link to still install Mountain Lion?

I upgraded a couple weeks ago on my macbook pro, and now that Mavericks is out, it seems one can't install anything but the latest. Some of my apps aren't yet compatible and I need to wait. I have a 2009 MacPro.
Thanks, any help appreciated.

Call 800 MY APPLE and get sales support. They can work it out. It is still possible to purchase Mountain Lion, they send you various emails and links to do so. It costs $19.95.
In my case, I had purchased it for another computer, I was told if I go to purchases at the App Store, there it is, and I can download it to the one that needs it. It's that simple.

I updated the new version of OSX Mountain Lion and now the app store won't open. I keep getting an error message from it. any advice?

I got the notification that i needed to update the software and when i did and it finished, the app store stopped opening. it keeps sending me an error message. does anyone know what to do? thanks

MacBook Pro (Mid/Late 2007 or newer) is required. You've not indicated which one you have. If yours is one of these, then http://www.apple.com/support/mac/app-store/contact/
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

I am running Mountain Lion Server, and the App Store indicates an upgrade to Server.App version 2.2.5. When I try to upgrade it will not install. Is that because OSX8 is no longer supported; and if so, is there an alternate source for this upgrade if

Mountain Lion Server.app no longer supported?

Probably a long shot, but try resetting the App Store and Clearing Cookies.
Reset Learned from Old Toad
Resume Interrupted Downloads
Sign in Doesn’t Appear/Accept Text
Software Update - Adjust
Software Update – Stop it From bugging you
App Store support. There is troubleshooting and a contact link.
Support

Timeout on Mountain Lion update in the App Store

Has anyone come across this? I upgraded three of my Macs to Mountain Lion successfully and downloaded and installed the HP Printer update from the App Store. When I came to do the same on my brand new MacBook Air yesterday I kept on getting timeouts in the App Store, just for the update pack. Anyone have the same issue?

They usually remove the previous version. If you need to purchase it, contact the App Store.

Mountain Lion gone from the App Store?

I originally had some disk problems with my 2010 MacBook Pro, so I erased the drive using the recovery console and went to reinstall OSX, but it says I haven't purchased Mountain Lion in the App Store! Well, I went to the App Store to buy it and can't find it?!?!?!

Yeah, I can't find it in iTunes either... It's like the Obamacare website. DOES-NOT-WORK.

I downloaded lion but it wont install, it says that the software has been tampered with. But i downloaded from the app store.

I downloaded lion but it wont install, it says that the software has been tampered with. But i downloaded from the app store.

I have been through the same process three times now. The downloaded file is 4.07GB. I deleted it and re-downloaded and I get the same error.

HT2404 Mountain Lion will not download through the apps store. It shows up in Launchpad, but when the screensaver goes on and I enter my password and my desktop shows up, it has disappeared from launchpad. I have set my energy saver controls appropriate

Mountain lion will not download thru the apps store. It has been purchased and redeemed. I have set my energy settings appropriately so computer will not turn off during download as Verizon offers a connection that is very slow. I have set the display to go to sleep (which I have set so I have to sign in again). When I sign in again, Mountain Lion OSX has disappeared from the launchpad. I have tried this several times. I do have Norton Internet Security on my Mac Air. I turned off the idle time scan on the Norton and tried again. Same results. Anyone?

Ask anyone around here, and they will tell you quite differently. AV software will slow down your computer, can be incompatible with software you use, can cause kernel panics and other problems. It is unnecessay since OS X has it's own protection built-in. AV software can no more tell the difference between safe and unsafe sites on your browser than could an elephant.
But, hey, who am I to argue with your tech person? Please, don't let me sway your opinion. How about a visit to:
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
          Mac OS X Snow Leopard and malware detection
          OS X Lion- Protect your Mac from malware
          OS X Mountain Lion- Protect your Mac from malware
          About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)

Mountain lion will not download from the app store. what do I do?

Please help. Purchaced mountain lion upgrade. shows up app store under purchased. click on download. Nothing happens....My iMac meets all system requirements. Stuck in appland. Also, I have heard bad things about mountain lion. should I even install? Or can I bypass and go to OS X Mavericks? Confused & afraid now...

If you meet these requirements you can upgrade directly to Mavericks: OS X Mavericks: System Requirements. However, before upgrading I would check the compatability of your 3rd party application at RoaringApps - Application compatibility and feature support for OS X and iOS.
If you're having problems with the App Store you might try this:
1 - enable the Debug menu in App Store:
open the Terminal application.
copy the command below and paste into the Terminal window:
defaults write com.apple.appstore ShowDebugMenu -bool true
followed by Enter.
launch App Store, login.
2 - select the Debug ➙ Reset Application option:
3 - try again.
OT

48 Hours ago I started to upgrade to Mtn Lion on a now 10 day old IMac - 30 minutes ago I got the email with the content code and redeem code for the download from the app store - it said download was happening, but nothing happened for 30 min - FIX IT!

48 Hours ago I started to upgrade to Mountain Lion on a now 10 day old IMac - 30 minutes ago I got the email with the content code and redeem code for the download from the app store - it said download was happening, but nothing happened for 30 min - HOW DO I (or you) FIX IT!?

This is a User's Forum, yelling at us won't help. You have 90 days of customer support via telephone. Use them as they can interact with their system and hopefully get you back on track. Otherwise take it to them at the Genius Bar and have them make it good.

Error with Mountain Lion Download on the App Store

Similar Messages

Maybe you are looking for