Error : "Your purchase could not be complete" when gift app :(
Hello , can you fix this problem for my account . I'm gifting app for my friends but i can't complete . It show me error : "Your purchase could not be complete" .Thank for your support
Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html
Similar Messages
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HT203433 APP store error " your purchase could not be completed"
I'm receiving an error " your purchase could not be completed"any asks that I contact support at itunes...( at www.apple.com/support/itunes/ww/. ) this is happening on my laptop on itunes and on my iphone(app and itunes app). Free apps download fine but fee apps get this error. I check my credit card info associated with my itunes account and it looked fine but deleted it and re-entered it. any help?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Additional info
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2. Im using another apple Id
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Final Cut Pro X, OS X Mavericks (10.9.5)That cryptic error message might mean that the payment information in your account is invalid. Check with your credit-card issuer to see whether a charge was denied. If not, please sign out of the App Store and sign back in. Try the purchase again.
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I get a message "your purchase could not be completed" when I try to buy something,
I get a message "your purchase could not be completed" when I try to buy something and a recommendation to contact itune support, it happends when I try to buy coins, etc while playing a game does anyone had this issue? how do you fix it?
I am having same problem when I try to buy game items it says same thing with you. I am not a native speaker so even i go to www.apple.com/support/itunes I can't understand instructions how can I solve this prolbum?
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Why does my iphone say your purchase could not be completed when I try to but something ?
Why does it say your purchase could not be completed when I try to buy something
Trinitysmithluv wrote:
Why does it say your purchase could not be completed when I try to buy something
Make sure you are using the appropriate Apple ID and iTunes Store...
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT1689 How to solve 'your purchase could not be completed' in in-app purchase?
I can't buy gems in clash of clan due to the problem above
Have you had success in the past purchasing other in-game extras outside of clash of clans?
Check in Settings > General > Restrictions first, and to make sure that "in App Purchases" is not disabled.
If this is not disabled go to expresslane.apple.com and open a support ticket with iTunes support. -
I need buy in app purchase
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App Purchases require a Credit Card. -
HT1491 your purchase could not be completed
i orderd clash of clans app and then i wnted to try having in app purchase,but errore
" your purchase could not be completed" apeared!!!!!!And then what?
Itunes support will solve your issue.
You must contact them, just as it told you to do. -
Hi there, i purchased an app called Top Movies. But when using it on my iPhone to buy movies, it gives me the error 'Your request could not be completed'. Please help.
Ok.. I see the app now in iTunes.
Best thing to do is email the developer of that app.
You can do that here > http://www.lymobilesoft.com/contact.html
Make sure and tell them exactly what the error says:
it gives me the error 'Your request could not be completed'.
Instead of using a third party app, you can download movies directly from the iTunes store. -
i have made many purchase on app but when i want to made an in-app purchase of a game, it appears "your purchase could not be completed". i have disabled the restriction already but it still doesn't work. anyone can give a hint or a hand here? cheers~~~
http://www.apple.com/support/itunes/contact/
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When trying to pay for an app, i get the following message: "your purchase could not be completed. For assistance contact itunes support at .." However i cant find tbe remedy at that address. Any ideas ?
You will need to do as the message says and contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I keep getting the message "Your purchase could not be completed" on my iPhone when I try to make purchases for games. How do I get around this?
Hbauer60 wrote:
... How do I get around this?
You cannot.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
If I have redeemed my my gift and the balance is updated in the App Store and I still can not down load apps...what could the issue be? I keep getting this error message "Your Purchase Could Not Be Completed". Then it refers me to apple support.
If you haven't already contacted iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Details:
i have 15 dollar but i cant by gem on clash of clansgame
when i want to buy gem this massage appear (your purchase could not be completed contract i tune store support to complete this transaction
please help me to solve problemYou will want to contact iTunes Store Support from expresslane.apple.com or call Apple Care to see whats wrong with your billing information or why its being blocked.
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