ERROR: Your web form must capture customer name and email address.

Hi,
I keep receiving this error message when trying to checkout and submit a payment.
ERROR: An error occurred. Your web form must capture customer name and email address. Please fix this issue and re-insert your web form on your web page.
The strange thing is it's only happening in chrome. It works perfectly in IE and firefox, the form submits and takes me to the order confirmation page. I've tested it on multiple PCs so it's definitely a chrome issue. Does anyone have any advice as to what could be causing this issue with chrome?
Thanks,
Pete

Check your eCommerce web form in the admin has the ID - 211729
This is what the form ID is, if you have deleted it and made a new one it will not Marry up
The things you normally look for with this error is The first name and last name along with email fields have the right ID and name parameters on the input. The javascript is picking those up so it looks like that is working.
So next is the form in the admin marrying up with the form on the page or in this case the Registration Buy layout.

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