Errors Installing Software

Hi, I have browesed the forums many a time and found answers to my questions but this one I have yet to find. Recently I cannot upgrade any apple related software. I am running the last gen G4 Powerbook(10.4.8). Today I tried to install the new iTunes 7.1 i belive. It will download fine but will not install. I tried from the site and the apple updater. Turns out that there were three updates(iTunes, QuickTime, and ProAppRuntime) from apple and non could install. All gave me a error installing software. I had also tried installing MatLab for use in one of my courses earlier this month and got the same result. I have repaired my permissions, somthing i do quite regulalry through use of a automater script. Now since these arnt must have upgrades im not overly worried about them, im more worried about not being able to upgrade somthing Key later down the road.
Thanks

Do you have a retail Leopard disc that you can use to install with?
You can also try installing 10.4 using Target Disk Mode.
Please post back with results,

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    and some USB thumb drives.) To find this I had to look at the Support - Downloads and Drivers - browse for drivers and somewhere found an option to look for older no longer supported drivers. I found infinst_autol.exe for my case.
    Once downloaded I tried to install and failed. Found the log in C:\Intel\Logs and contains:
    [InstallDev]
              [Device]
                Driver = C:\Users\DAVIDS~1\AppData\Local\Temp\IPMx7\WIN7\ibexusb.inf
                INF = C:\Users\DAVIDS~1\AppData\Local\Temp\IPMx7\WIN7\ibexusb.inf
                Installed INF =
                Previous driver package =
    !           Warning 0xE0000235: DriverPackageGetPath failed.
                Difx = 64 bit
    Execute command: C:\Users\DAVIDS~1\AppData\Local\Temp\IPMx7\x64\Difx64.exe -DriverInf "C:\Users\DAVIDS~1\AppData\Local\Temp\IPMx7\WIN7\ibexusb.inf" -Flags 20 -KeyPath "Software\Intel\Difx64"
                Using RegDeleteKeyEx
    !!!         ERROR 0xE0000246: DriverPackageInstall generated an unexpected error
     HERE'S THE ADDED EXPLANATION TO BRIAN'S POST THAT EXPLAINS THE SECURITY ISSUE:
    This turned out to be an error for two reasons. First, after manually running the command in an "run as administrator" window (same error result), thinking it related to my anti-virus (turned that off/disabled firewall and A/V), and from this thread
    granting my user administrative rights to files in an install folder and trying to reinstall inf files and drivers from C:\Windows\winsxs vs my copied infinst_autol.exe expansion (as found from log in C:\Users\David Samuels\AppData\Local\Temp\IPMx7\WIN7 folder).....that
    there was an easier solution as the reason this error actually happens is a permissions problem.
    To access the proper windows system folders - you have to be the TrustedInstaller service - not just in the administrator group...or you have to be the actual "Administrator" account. To become actual administrator on
    your own laptop, Open a command window "run CMD.exe as administrator", then execute command
    > net user administrator /active:yes
    This creates a local PC Administrator account with no password. Coincidentally it has proper permissions to windows directories for installing drivers. Log in as this user, go to device manager and update the USB hub and any other drivers. if updating the
    USB root - it doesn't replace it right away as the system cant disable the currently resident in memory "running" driver  - you have to update, then restart the system, log in as administrator and repeat at the next lower layer that has issues.
    Once completed - log in as yourself again and disable the administrator account in a command window with > net user administrator /active:no
    This in my case enabled all my USB 2.0 and 3.0 devices on my originally only USB 1.0 laptop and everything else works properly again - I hope this helps many of you to resolve your own issues that were difficult to find and resolve and that got as far as
    this thread. Good luck!
     Regards,
     Dave Samuels

  • There were errors installing the software

    Mac Mini G4 1.25GHz / 512MB / 40GB / Combo / Modem.
    Ser: YM6***TAB
    <Edited by Moderator: Personal Info - Please See Terms of Use>
    Originally Mum's Mini was "doing strange things", so I had to drive 150 miles to try to sort it out.
    First I downloaded AppleJack and tried it out on my own G4 Tower before heading north to visit Mum. Applejack installed OK from my USB memory stick.
    Unfortunately, it didn't occur to me to take a spare keyboard and I was unable to get her Mac Mini (with a miniature keyboard) to respond to any key presses at start-up, which foiled all attempts to use AppleJack or even single user mode!
    However, I was able to use DiskWarrior and it found several corrupted files on the Hard Drive, which it claimed (after two attempts) were repaired. I then "repaired permissions" and ejected the DiskWarrior disc. Then I had the bright idea of going to "Software Update" in the Apple Menu. This downloaded the latest OS10.4.11 and started to install it. After 20 minutes it reported that there was a "problem with installation" and I should reboot and try again, which I did, with the same result. So then I had the amazingly bright idea of erasing the drive and installing 10.4 from the original DVD. This got several minutes into the procedure before reporting a problem. "There were problems installing the software".
    I gave up at that point, left Mum my iBook to use and brought the Mac Mini home.
    I was able to boot it up from an external Firewire HD, which contained a clone of the boot drive from my own G4 Mac Mini. It seemed to work OK so I tried the Tiger installation DVD again. It failed as before but I was able to save the Crash Log onto the Firewire Drive and you can view it here:
    http://www.amstard.co.uk/temp/OSInstallCrashLog.txt
    (I hope this means something to somebody! The way I interpret it is that it installed a file then discovered that file was corrupted?)
    I used Prosoft "Drive Genius" to erase the internal Hard Drive again and it reported that all was well. But I still couldn't install the OS.
    After that, I couldn't even get the Mac Mini to boot from the external Firewire drive. It just produces a black oblong on a gray screen with a stalled "cog wheel". Here's a photo that I took:
    http://www.amstard.co.uk/temp/screenphoto.jpg
    There is nothing connected except the standard USB keyboard and mouse at this point and the external Firewire drive.
    It does boot up with the generic Tiger installation DVD. I can run Disk Utility, which reports no errors on the Hard Drive. But it fails when I try to install the OS 10.4 with an error message "There were problems installing the software" (generic OS10.4 installer) or "There were errors installing the software" (original Mac Mini OS10.4 installer).
    I have fitted a new 120GB drive and replaced the RAM. The OS still fails to install on the newly formatted drive. The Apple site suggests a firmware update for this error message but doesn't list one for the Mini.
    I have tried installing OS10.4 from the original Mac Mini installations discs and from a generic 10.4 installer. Both give the same "There were errors installing the software" message.
    I have "zapped the PRAM" without making any difference to this symptom.
    I have tried doing the simplest installation without any additional fonts, language translators or bundled software.
    Any suggestions - apart from "scrap it!"?
    Martin (UK)

    It does boot up with the generic Tiger installation DVD. I can run Disk Utility, which reports no errors on the Hard Drive. But it fails when I try to install the OS 10.4 with an error message "There were problems installing the software" (generic OS10.4 installer) or "There were errors installing the software" (original Mac Mini OS10.4 installer).
    I have fitted a new 120GB drive and replaced the RAM. The OS still fails to install on the newly formatted drive. The Apple site suggests a firmware update for this error message but doesn't list one for the Mini.
    I have tried installing OS10.4 from the original Mac Mini installations discs and from a generic 10.4 installer. Both give the same "There were errors installing the software" message.
    Since this is an original G4 mini, there is no reason at all that any full retail 10.4 installer, or the original MacOS installer that came with the mini would not work. Later minis, released after Tiger's release date were in some instances unable to boot from the early versions of the Tiger retail installer because 10.4.0 or 10.4.1 pre-dated the versions those minis came supplied with, but clearly that isn't the case with your system.
    If you are certain that the MacOS install disk you have is the one that original one that came with the mini (which should be a late version of MacOS 10.3.x), then the only obvious thing to check is that you have correctly partitioned the drive (it should be partitioned in the Apple Partition Map scheme, and then formatted as MacOS Extended (Journalled). If those parameters are met and you continue to get the error from a valid installer for that system, then the potential causes narrow to such things as defective install disks (unlikely since you have tried more than one), defective optical drive unlikely because you can boot from the install disk using the drive), or defective logic board/disk controller - which is a distinct possibility since it's possible that was responsible for the first drive failure (or the indications of failure).
    Boot the system using the original MacOS installer and using Disk Utility, set the new internal drive up again with the APM partitioning and MacOS Extended (Journalled) formatting, then immediately run the 'Repair Disk' tool on it to make sure the drive is being read and written correctly. Then performa PMU reset (instructions below) to ensure that the failure to boot from the external FW drive is not a simple matter of dropped FW port. On rebooting with your FW drive connected, hold the Option key down to see if the system then recognizes your external drive. If it does, select it and attempt to boot from it.
    With luck that will give you a working system, booted from your external, at which point I would then see if it's possible to clone your external to the new internal drive, rather than attempt a reinstall from the MacOS installer.
    On the face of it there should be no reason that would not work since by booting from the MacOS installer you basically show that the system is sound and the optical drive is working. By partitioning and formatting the internal drive and getting a clean bill of health from the repair disk tool, you show the drive and disk controller are OK. That doesn't leave much else to be at fault!

  • I get an error message when trying to install software update 4.2.8 "problem downloading, network connection timed out. Check network connections.

    I get an error message when trying to install software update 4.2.8
    "problem downloading, network connection timed out. Check network connections."
    Anyone one else had this problem?

    Brian-KK Sabah wrote:
    I too get the same message but I the software had downloaded 100% but about half way through "processing file" the error message (.3259) Check network connections. How do I fix this?
    See Here for your Error Message -3259
    http://support.apple.com/kb/ts2799

  • Keep getting error message while instaling software updates

    i just receive my imac from apple store after they fix my HDD , my imac is using version 10.6.8 and have 2.66 GHz intel core i5 prossesor also have memory 12 GB 1067 MHz DDR3 , i had problem before with my imac and i sent it to apple store to fix it , after they fix it ( they said) i wont have any problem anymore with my imac , and when i try it at home, i used migration assistant to get back my old data to my fixed imac, and now everytime i try to update my imac from software update on apple icon, they can downloading the updates but when i click instal and restart my imac can not installing the updates, keep getting error instaling update on my imac.
    anyone can help me with this?

    This is just a guess, and it may not work, but it won't make things worse.
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.
    Copy or drag – do not type – the line below into the window, then press return.
    defaults delete /Library/Preferences/com.apple.SoftwareUpdate CatalogURL
    You can then quit Terminal.

  • There were errors installing the software  Os x disk 2

    Hey guys.
    I run an older version of os x (10.4.8) on a Macbook as I have an old version of pro tools that I won't run on anything newer. I havn't gotten round to updating pro tools.
    Yesterday, I tried to install the update for 10.4.11 since I'm not too bothered about pro tools anymore.
    It took around 2 hours, then at the end seemed to stop without any confirmation of it's success.
    After this, everything froze and I was forced to manually restart the macbook using the power button.
    When restarting, I got a kernel panic error which asked me to repeatedly start the system.
    Fed up with this, I decided to revert back to 10.4.8 by booting from the dvd, erasing the macbook harddrive and installing from scratch.
    Disk one went fine, but disk 2 hangs up when installing garage band instruments, then I get the message THERE WERE ERRORS INSTALLING THE SOFTWARE. PLEASE TRY AGAIN.
    I've tried this three times with no joy.
    Any ideas?
    Thanks

    Hi Ibin5, and a warm welcome to the forums!
    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    It took around 2 hours, then at the end seemed to stop without any confirmation of it's success.
    Hmmm, that's too long, might see this...
    http://www.apple.com/support/macbook/hd/repairextension/
    Also, That second Disk thing happens frequently, the best way around it is to do a Custom install, and eliminate enough Printer Drivers, Languages, Fonts, and Applications you don't need... then it may skip #2 altogether.
    http://support.apple.com/kb/HT1442

  • Error - The software required for the ipod is not installed correctly.  Please reinstall itunes to install the required sotware

    When trying to load music from ITunes to my ipod I receive the error "The software required for the ipod is not installed correctly.  Please reinstall itunes to install the required sotware"
    What should I do to correct the error? 

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies. The notes below the box include tips on removing troublesome components.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
    tt2

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