Errors when trying to install Service Pack 3 for Exchange 2010

I have 2 Exchange 2010 servers that are running SP2 and I am trying to install SP3 on both.
They are installed in a DAG and so I am running the .\StartDAGserverMaintenance.ps1 script before attempting to install SP3.  When attempting to run the SP3 setup I get the following errors:
Setup cannot continue with the upgrade because the 'powershell' (Machine: P-E10-2.company.com) process (ID: 5296) has open files. Close the process and restart Setup.
AND
Install hotfix Microsoft Knowledge Base article 2550886 from http://support.microsoft.com/kb/2550886 to improve Windows Failover Cluster transient communication instability when deploying stretched Database Availability Groups across datacenters.
I can download the hotfix and apply it but has anyone had any issues with this particular hotfix?  Does anyone have any ideas about the powershell error?
thanks for your help.

Hi,
That hotfix relates to a known issue implementing DAG's across data centres (an issue particularly with Windows failover clustering). As a best practice is should always be installed. Please review the following article, which describes why it should be
installed:
http://blogs.technet.com/b/exchange/archive/2011/11/20/recommended-windows-hotfix-for-database-availability-groups-running-windows-server-2008-r2.aspx
In regards to the open files, as the other poster suggested, there will be another user logged onto the server who has a powershell window open. Ensure all other users are logged off the server before performing the upgrade.
Best Regards

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