ESS page taking long time to load

Dear Experts,
While logging to the sap portal, the ess page is taking long time to load. please advice.

Dear Dishant,
Error as follows:
500 Internal Server Error is returned for HTTP request [http://sapprtlclus:50100/webdynpro/resources/sap.com/pb/PageBuilder]:
  component [dispatcher],
  web module [webdynpro/resources/sap.com/pcui_gp~xssutils],
  application [sap.com/pcui_gp~xssutils],
  DC name [sap.com/pcui_gp~xssutils],
  CSN component[CA-GTF-TS-XSS],
  problem categorization [],
  internal categorization [1657115376].
[EXCEPTION]
com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Exception was thrown in preprocessing phase of application session lVF7nzKWRpXYazTzysiRjA--A*GK0SXT8TnfXfHX91En3w--/pcd:portal_content/com.sap.pct/every_user/com.sap.pct.erp.ess.bp_folder/com.sap.pct.erp.ess.roles/com.sap.pct.erp.ess.employee_self_service/com.sap.pct.erp.ess.employee_self_service/com.sap.pct.erp.ess.areagroup_overview/com.sap.pct.erp.ess.overview/sap.com/pcui_gp~xssutils/XssMenu/base/. The causing exception is nested. RID=579178403e4911e4c0f70000010f2eda
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doPreprocessing(ApplicationSession.java:663)
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:349)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:326)
at com.sap.tc.webdynpro.serverimpl.core.sessionctx.AbstractExecutionContextDispatcher.delegateToRequestManager(AbstractExecutionContextDispatcher.java:62) 
at com.sap.tc.webdynpro.serverimpl.wdc.sessionctx.DispatchHandlerForRequestManager.service(DispatchHandlerForRequestManager.java:39) 
at com.sap.tc.webdynpro.serverimpl.wdc.sessionctx.DispatchHandlerForRequestManager.service(DispatchHandlerForRequestManager.java:46) 
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:292) 
at com.sap.tc.webdynpro.serverimpl.wdc.sessionctx.ExecutionContextDispatcher.dispatchToAppContext(ExecutionContextDispatcher.java:68) 
at com.sap.tc.webdynpro.serverimpl.core.sessionctx.AbstractExecutionContextDispatcher.dispatch(AbstractExecutionContextDispatcher.java:53) 
at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:245)
at com.sap.tc.webdynpro.clientserver.embedding.JavaApplicationProxy$Runner.callRequestManager(JavaApplicationProxy.java:1244)
at com.sap.tc.webdynpro.clientserver.embedding.JavaApplicationProxy$Runner.callEmbeddedApplication(JavaApplicationProxy.java:1122) 
at com.sap.tc.webdynpro.clientserver.embedding.JavaApplicationProxy$StartCommand.doExecute(JavaApplicationProxy.java:1575)
at com.sap.tc.webdynpro.clientserver.embedding.JavaApplicationProxy$AbstractCommand.execute(JavaApplicationProxy.java:1488)
at com.sap.tc.webdynpro.clientserver.embedding.JavaApplicationProxy$Runner.execute(JavaApplicationProxy.java:1028)
at com.sap.tc.webdynpro.clientserver.embedding.JavaApplicationProxy.execute(JavaApplicationProxy.java:859)
at com.sap.tc.webdynpro.clientserver.embedding.JavaApplicationProxy.start1(JavaApplicationProxy.java:637)
at com.sap.tc.webdynpro.portal.pb.impl.JavaApplicationProxyAdapter.create(JavaApplicationProxyAdapter.java:166)
at com.sap.portal.pb.PageBuilder.updateApplications(PageBuilder.java:1691)
at com.sap.portal.pb.PageBuilder.createPage(PageBuilder.java:411)
at com.sap.portal.pb.PageBuilder.init(PageBuilder.java:655)
at com.sap.portal.pb.PageBuilder.wdDoInit(PageBuilder.java:227)
at com.sap.portal.pb.wdp.InternalPageBuilder.wdDoInit(InternalPageBuilder.java:137)
at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doInit(DelegatingComponent.java:161)
at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:227)
at com.sap.tc.webdynpro.progmodel.components.Component.initController(Component.java:258)
at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:206)
at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.init(ClientApplication.java:590)
at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.doPreprocessing(ClientApplication.java:1457)
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doPreprocessing(ApplicationSession.java:660)
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:349)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:326)
at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doContent(AbstractDispatcherServlet.java:87)
at com.sap.tc.webdynpro.serverimpl.wdc.DispatcherServlet.doContent(DispatcherServlet.java:89)
at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doPost(AbstractDispatcherServlet.java:62)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:754)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)
at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:466)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
Caused by: com.sap.tc.webdynpro.services.exceptions.ApplicationFaultException: wdDoInit: exception thrown in this user coding area
at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doInit(DelegatingComponent.java:164)
at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:227)
at com.sap.tc.webdynpro.progmodel.components.Component.initController(Component.java:258)
at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:206)
at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.init(ClientApplication.java:590)
at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.doPreprocessing(ClientApplication.java:1457)
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doPreprocessing(ApplicationSession.java:660)
... 75 more
Caused by: com.sap.tc.webdynpro.progmodel.context.DictionaryException: failed to create provider: com.sap.mw.jco.JCO$Exception: (101) RFC_ERROR_PROGRAM: Parameter containing a user ID is missing: neither user nor user alias nor external ID nor SSO ticket nor X.509 certificate is specified{jco.client.lang=EN, jco.client.client=300, jco.client.passwd=<null>, jco.client.mshost=sapprdcluster, jco.client.group=SAPPRDCLUS, jco.client.r3name=PRD}
at com.sap.tc.webdynpro.progmodel.context.DictionaryHandler.getScalarType(DictionaryHandler.java:378)
at com.sap.tc.webdynpro.progmodel.context.DictionaryHandler.getDataType(DictionaryHandler.java:126)
at com.sap.tc.webdynpro.progmodel.context.DataAttributeInfo.init(DataAttributeInfo.java:438)
at com.sap.tc.webdynpro.progmodel.context.NodeInfo.initUnmappedAttributes(NodeInfo.java:1002)
at com.sap.tc.webdynpro.progmodel.context.DataNodeInfo.doInit(DataNodeInfo.java:294)
at com.sap.tc.webdynpro.progmodel.context.NodeInfo.init(NodeInfo.java:974)
at com.sap.tc.webdynpro.progmodel.context.NodeInfo.init(NodeInfo.java:978)
at com.sap.tc.webdynpro.progmodel.context.Context.init(Context.java:67)
at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:205)
at com.sap.tc.webdynpro.progmodel.components.Component.getCustomControllerInternal(Component.java:668)
at com.sap.tc.webdynpro.progmodel.components.Component.getController(Component.java:597)
at com.sap.tc.webdynpro.progmodel.components.Component.getController(Component.java:552)
at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.getPublicInterface(DelegatingComponent.java:275)
at com.sap.pcuigp.xssfpm.wd.wdp.InternalFPMComponent.wdGetBackendConnectionsController(InternalFPMComponent.java:190)
at com.sap.pcuigp.xssfpm.wd.FPMComponent.wdDoInit(FPMComponent.java:204)
at com.sap.pcuigp.xssfpm.wd.wdp.InternalFPMComponent.wdDoInit(InternalFPMComponent.java:105)
at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doInit(DelegatingComponent.java:161)
... 81 more
Caused by: com.sap.dictionary.runtime.DdException: failed to create provider: com.sap.mw.jco.JCO$Exception: (101) RFC_ERROR_PROGRAM: Parameter containing a user ID is missing: neither user nor user alias nor external ID nor SSO ticket nor X.509 certificate is specified{jco.client.lang=EN, jco.client.client=300, jco.client.passwd=<null>, jco.client.mshost=sapprdcluster, jco.client.group=SAPPRDCLUS, jco.client.r3name=PRD}
at com.sap.dictionary.runtime.ProviderFactory.internalGetProvider(ProviderFactory.java:291)
at com.sap.dictionary.runtime.ProviderFactory.getProvider(ProviderFactory.java:161)
at com.sap.dictionary.runtime.DdDictionaryPool.getProvider(DdDictionaryPool.java:98)
at com.sap.dictionary.runtime.DdDictionaryPool.makeDictionary(DdDictionaryPool.java:77)
at com.sap.dictionary.runtime.DdDictionaryPool.makeDictionary(DdDictionaryPool.java:65)
at com.sap.dictionary.runtime.DdBroker.getDataType(DdBroker.java:230)
at com.sap.tc.webdynpro.progmodel.context.DictionaryHandler.getScalarType(DictionaryHandler.java:370)
... 97 more
Caused by: java.lang.reflect.InvocationTargetException
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
at com.sap.dictionary.runtime.ProviderFactory.internalGetProvider(ProviderFactory.java:271)
... 103 more
Caused by: com.sap.mw.jco.JCO$Exception: (101) RFC_ERROR_PROGRAM: Parameter containing a user ID is missing: neither user nor user alias nor external ID nor SSO ticket nor X.509 certificate is specified
at com.sap.mdi.jco6.Factory.makeException(Factory.java:33)
at com.sap.mdi.jco6.Destination.connect(Destination.java:57)
at com.sap.dictionary.runtime.mdi.DataProvider.<init>(DataProvider.java:97)
at com.sap.dictionary.runtime.mdi.DataProvider.<init>(DataProvider.java:115)
... 108 more
Caused by: com.sap.mw.jco.JCO$Exception: (101) RFC_ERROR_PROGRAM: Parameter containing a user ID is missing: neither user nor user alias nor external ID nor SSO ticket nor X.509 certificate is specified
at com.sap.mw.jco.MiddlewareJRfc.generateJCoException(MiddlewareJRfc.java:559)
at com.sap.mw.jco.MiddlewareJRfc$Client.initialize(MiddlewareJRfc.java:1071)
at com.sap.mw.jco.JCO$Client.connect(JCO.java:3654)
at com.sap.mdi.jco6.Destination.connect(Destination.java:54)
... 110 more
Caused by: RfcException: [null]
    message: Parameter containing a user ID is missing: neither user nor user alias nor external ID nor SSO ticket nor X.509 certificate is specified
    Return code: RFC_INVALID_PARAMETER(19)
    error group: 101
    key: RFC_ERROR_PROGRAM
at com.sap.mw.rfc.api.RfcOptions.checkLogonData(RfcOptions.java:162)
at com.sap.mw.rfc.api.RfcOptions.checkParameters(RfcOptions.java:345)
at com.sap.mw.jco.MiddlewareJRfc$Client.initialize(MiddlewareJRfc.java:1066)
... 112 more

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    The third sub-report on the other hand, is a combination of a sql query and a database.
    The problem that we are facing is with a particular prompt that is taking a huge amount of time to load.
    When we check the same query on the database, the results are being displayed. Also, once the report is run, Crystal report shows at the bottom of the page that the records are being read, but it taking time to display the results in the report structure in Crystal Reports.
    Again, we have checked for a lot of prompts and everything works and loads data within seconds. It is with this particular prompt.
    Could you please help us or guide us in this regard.
    Thanks,
    Jasmine.

    Hello Jasmine,
    Query executing at  Database level generally gives the output promptly.
    Below are the points which come into account in crystal report execution:-
    1. The output in the crystal report comes after processing the all formulas used in report along with the complex structure.
    2. The network issue also come into play in fetching the data from source(Database) to the report.
    3. Adding the sub-report makes the report slower. If it is necessary to use, then use it with option "On-Demand".
    At last "Crystal report shows at the bottom of the page that the records are being read, but it taking time to display the results in the report structure in Crystal Reports."
    It means that the Data is already retrieved but report is taking time for processing then only  report will be displayed.
    Regards,
    Raghwendra

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