Even though my device says it backed up last night, I can't see my newish contacts or photos on icloud and now my phone is frozen

Can't access new contacts on icloud - can only see old ones from iPad even though phone backed up last night

Getting photo stream to work on a PC can be hit or miss. There's a long discussion on this with various solutions offered here: My Photo Stream is empty with iCloud Control Panel 3.0. What worked for me was to change the default iCloud Photos location back to /Photos/Photo Stream.

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My computer with Windows 7 says there is no iPod when I run diagnostics on my iTunes, even though my iPod shuffle is in the dock. How can I fix that?

My computer with Windows 7 says there is no iPod when I run Device Sync diagnostic test on my iTunes, even though my iPod shuffle is in the dock. How can I fix that?

Hi there JMW1973,
You may find the troubleshooting steps in the article below helpful.
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
-Griff W.

My daughter had completed a chart in pages. I saved it and then clicked on other chart types. Now I can't go back to the original chart she made even though I have not re-saved the file. How can I go back to her original chart with data?

My daughter had completed a chart in pages. I saved it and then clicked on other chart types. Now I can't go back to the original chart she made even though I have not re-saved the file. How can I go back to her original chart with data?

I don't get what you are saying.
Is this all the same document?
What version of Pages?
Have you tried to revert to a previous version?
Peter

I have very slow internet even though my provider says the speed is fast

I am experiencing very slow internet even though my provider says that my speed is fast. The uploading of a page takes long to complete

If Safari is getting very slow:
(Presumably you regularly empty your Safari cache by deleting the following file:
Home/Library/Caches/com.apple.Safari/cache.db
and clear your History)
Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home/nobloat ) and further independent information can be read here:
http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
and here:
http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
If you are using a single computer: Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
208.67.222.222
208.67.220.220
(You can also enter them if you click on Advanced and then DNS)
Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
http://support.apple.com/kb/TS2296
If your computer is part of a network:please refer to this page: http://www.opendns.com/start/best_practices/#your_network and follow the advice given.
If you use a Router, make sure it has the latest firmware installed.
One reason for a slowness in page loading may be the 'DNS Pre-fetching' feature of Safari 5.x as is described here:
http://support.apple.com/kb/TS3408?viewlocale=en_US
You can cancel DNS pre-fetching by going to Terminal and typing:
defaults write com.apple.safari WebKitDNSPrefetchingEnabled -boolean false
You have to restart Safari for it to take effect.
If Safari seems to hang for ages:
If you have a lot of tabs open and/or a lot of pages running Flash, Safari can sometimes 'hang', requiring a restart of Safari. This can often be inconvenient, and as it is rarely Safari itself that is hanging but merely one of its plug-ins, usually Flash, there is a way using Terminal to restart the plug-ins (without restarting Safari and losing your tabs) by quitting the WebPluginHost process:
Open the Terminal from the Utilities folder in /Applications and type
killall -9 WebKitPluginHost
Note that this command kills all Safari plug-ins, not just Flash. All plug-ins should start back up when you reload the page.
Then go back to Safari and refresh any pages that were using the Flash plug-in. This also fixes the Beachball of Death. Try this whenever Safari gets slow or freezes. The later versions of Flash 10.1 onwards appear to have improved the situation somewhat, but haven't completed eliminated it.
For this and other reasons Apple switched their websites to HTML5 in January 2011:
http://www.appleinsider.com/articles/11/01/26/apple_revamps_its_public_website_u sing_html5.html
For Snow Leopard/Lion users this should also be read:
http://support.apple.com/kb/TS3408

My macbook 13 pro is not connecting to the internet even though the airport says it's connected. Can someone help me?

My macbook 13 pro is not connecting to the internet even though the airport says it's connected. Can someone help me? My iphone and other macbook connect and work no problem. What steps can I take?

Ok....
Now go to your router's settings. Not sure who makes your router...
Look at wireless part of it and see how many computers are actually hooked up to it.
Delete your computer from it (in your router).
Restart your router.
After your router has restarted, try to connect to it with your MB and see if you can browse the net.

HT5706 trouble staying connected to air play with Apple TV even though my device is still connected to the internet and playing.

I am having trouble staying connected to air play with Apple TV even though my device is still connected to the internet and playing.

Troubleshoot the network connectivity issues.
Power cycling the ATV and router is generally a good place to start.

I recently had my account expire, and need to utilize the trial to finish a project. Even though my account says 'free trial' the applications will not open. How do I get the APP to recognize that I'm in trial and not expired?

I recently had my account expire, and need to utilize the trial to finish a project. Even though my account says 'free trial' the applications will not open. How do I get the APP to recognize that I'm in trial and not expired?

I had a year long CC membership that expired at the beginning of the October.
After realizing that, I attempted to start a free trial of photoshop to work on a project. My Adobe account states that i'm on a trial, but my (Mac) dashboard CC app won't allow me to start the program. I have reinstalled both Creative Cloud and Photoshop CC but still get this message.

I updated my software to iOS6 and now my phone won't automatically join known wifi networks even though I have it on. It goes back to 3G every so often when I'm at home instead of using wifi, and each time I ask to join it asks for my wifi password

I updated my software to iOS6 and now my phone won't automatically join known wifi networks even though I have it on. It goes back to 3G every so often when I'm at home instead of using wifi, and each time I ask to join it asks for my wifi password

Try this for your home Wi-Fi:
On your iPhone, Settings > Wi-Fi > select your home network > "forget this network"
Power down (unplug) your wireless router
Restart your iPhone
Plug in your router
Re-join that network
I don't know if this simple technique will fix it for good but try it. There is a long thread about this problem here: iOS 6 WiFi Disabled

Cannot create new image even though verify disk says it appears to be ok

i cant create a new image using disc utility (input output error) even though verify disk says its ok. what is wrong?

I'm not aware of other reasons, at least with the scant evidence we have so far.
Did you try this in DB?

Firefox extension: "TrueSuite 5.2.500.16" stopped working after last firefox update (30.0), even though about:plugin says it's enabled. Any fix to make it work?

Firefox extension: "TrueSuite 5.2.500.16" stopped working after last firefox update (30.0), even though about:plugin says it's enabled.
i tried resetting firefox and look for similar problems, unfortunately didn't find anything.
also there's weird blank space before address in address bar
other extensions and addons seem to be running fine.

jscher2000, i tried that, i thought it didnt work before, it's just that this time i accidentally closed (and thus restarted) firefox and it worked, thanks man

TS4006 ICloud notified me my iPhone was offline. I cannot see a map, or send a tone. Should I be able to do these even though the device is offline? Thanks for any help

ICloud notified me my iPhone was offline. I cannot see a map, or send a tone. Should I be able to do these even though the device is offline?
Thanks for any help?

If you think getting your web pages to appear OK in all the major browsers is tricky then dealing with email clients is way worse. There are so many of them.
If you want to bulk email yourself, there are apps for it and their templates will work in most cases...
http://www.iwebformusicians.com/Website-Email-Marketing/EBlast.html
This one will create the form, database and send out the emails...
http://www.iwebformusicians.com/Website-Email-Marketing/MailShoot.html
The alternative is to use a marketing service if your business can justify the cost. Their templates are tested in all the common email clients...
http://www.iwebformusicians.com/Website-Email-Marketing/Email-Marketing-Service. html
"I may receive some form of compensation, financial or otherwise, from my recommendation or link."

I have a iPhone 5. In usage, it says i have 2.1 gigs used because of photos and camera. I have deleted all my photos via iPhoto and now reset the phone back to factory settings in order to try to solve this problem, to no avail. Help!

I have a iPhone 5. In usage, it says i have 2.1 gigs used because of photos and camera. I have deleted all my photos via iPhoto and now reset the phone back to factory settings in order to try to solve this problem, to no avail. Both iTunes and the phone say that 2.1 gigs are being used, even though the phone now has nothing on it. What is going on?

Yeah it works fine over wifi the problem is when I try to use it over my 3G. It's really stressing me out now.

The lens correction option in Lightroom 5 is for the Tamron 28-75mm lens, rather than the correct Tamron 18-270mm, even though it's correct in the Library metadata. How can I fix this?

The lens correction option in Lightroom 5 is for the Tamron 28-75mm lens, rather than the correct Tamron 18-270mm, even though it's correct in the Library metadata. How can I fix this?

Are you shooting RAW or JPG or some of both?
When you say it won't let you change it, does that mean there are no lens profiles at all, or no lens profiles that match your lens? If you set Auto or Default you can select any lens you want from the list of manufacturers and profiles and then the Setup says Custom. Of course this lens may not be the correct lens, but saying you cannot change it suggests there are no manufacturers or lenses listed on the dropdowns.
Most lens profiles are for RAW only, so if you shoot a mixture of RAW and JPG then for the JPGs the lens profile may not exist. If you are enabling Lens Profiles and have Auto or Default set and it chooses the wrong one then it may just be choosing the top one in the list for Canon if the specific profile doesn't exist for JPGs.
If you are shooting raw and the profile does exist then you should be able to correct the situation: In the list select the correct profile, then choose Setup: Save New Lens Profile Defaults, and select Default from the Setup instead of Auto and it should pick the correct lens every time. Assuming it does do that, then you can set Enable Lens Profiles = checked and Setup: Default and set those as your new Lightroom Defaults and it should pick the right lens.
If you are shooting JPG then the lens profile may well not exist and there's nothing you can do about that except not shoot JPG. If you feel like it you can hack a raw profile to be a jpg profile and put that hacked copy in the user-lens-profile area and LR will see it.

I am having sound issues with Pottermore while using Safari 6.1. I once muted the sound and now can't unmute it even though the icon tells me it's unmated. I can hear samples of audio books in the store section. Any ideas?

I am having sound issues with the website Pottermore while using Safari 6.1. I once muted the sound and now can't unmute it even though the icon tells me it's unmuted. I can hear samples of audio books in the store section. Any ideas? I have reset Safari. Website works fine on Firefox.

I am having sound issues with the website Pottermore while using Safari 6.1. I once muted the sound and now can't unmute it even though the icon tells me it's unmuted. I can hear samples of audio books in the store section. Any ideas? I have reset Safari. Website works fine on Firefox.

HT1766 I can not open my ipad mini, a message says " cannot back up. This ipad can not back up to icloud without a verified email address. later , settings but neither of the two when clicked can't be opened.pls advise on what to do?

I can not open my ipad mini, a message says " cannot back up. This ipad can not back up to icloud without a verified email address. later , settings but neither of the two when clicked can't be opened.pls advise on what to do?

Have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Even though my device says it backed up last night, I can't see my newish contacts or photos on icloud and now my phone is frozen

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