Ever since aptv update my apple tv menu does not show apple movies or TV shows. I am able to access my music, rental, etc on my computer iTunes. any ideas what can done

ever since updating my apple tv to the latest software, my on screen menu is missing all the apple shows and movie catagories plus netflix is gone from my internet menu. I have home sharing turned on and able to listen to music from my desktop also see any movies I rented from apple on my desktop mac. Any ideas what could be happening.

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Similar Messages

I recently uploaded OSX 10.6.7 and ever since then, my Boris titler in FCP does not work with all the fonts, notably Avenir. It actually crashes FCP now. It was fine with the previous version. What's up Apple?

I recently uploaded OSX 10.6.7 and ever since then, my Boris titler in FCP does not work with all the fonts, notably Avenir. It actually crashes FCP now. It was fine with the previous version. What's up Apple?

I know what your'e going through, Gary.   OSX 10.6.7 is an absolute disaster.   Since I upgraded, I've had problems in FCP, Logic, Garageband, even issue dealing with peripheral hardware like external monitors.
Before 10.6.7 my system was running fine.
I've brought this up with Apple repeatedly.   They smile and shrug.   They've been helpful resolving the issues, but none of them has been easy to solve. I have spent days, dealing back and forth with tech support, sending logs, etc., before solutions have been found.
I wish I could give you an answer to your question.   My only guess is that Apple has totally dropped the ball on this one.   In the future they should provide a disclaimer when they offer an upgrade. Something like:   "Caution: all of your software may not function after this upgrade. But go ahead, you'll feel cool that your OS is the latest thing."
As someone who has been with Apple for close to 25 years, I'm disturbed by what appears to be an increasing sloppiness in their work.   This is especially disturbing when you depend upon their system to make your living.
Good luck.
david

Problem description: My computer is running very slow ever since I switched to Yosemite. I get the multicolored wheel just opening my browser at times and waiting for a page to open, or an application. Any ideas other than rebooting my computer to

Problem description:
My computer is running very slow ever since I switched to Yosemite. I get the multicolored wheel just opening my browser at times and waiting for a page to open, or an application. Any ideas other than rebooting my computer to get the problem to alleviate for a few days?
EtreCheck version: 2.1.8 (121)
Report generated February 16, 2015 at 2:35:55 PM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    iMac (21.5-inch, Late 2009) (Technical Specifications)
    iMac - model: iMac10,1
    1 3.06 GHz Intel Core 2 Duo CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            Empty
        BANK 1/DIMM0
            Empty
        BANK 0/DIMM1
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM1
            2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
    NVIDIA GeForce 9400 - VRAM: 256 MB
        iMac 1920 x 1080
System Software: ℹ️
    OS X 10.10.2 (14C109) - Time since boot: 11 days 19:34:2
Disk Information: ℹ️
    ST3500418ASQ disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 60.76 GB (15.30 GB free)
        Macintosh HD (disk1) / : 438.11 GB (351.62 GB free)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 438.49 GB Online
    HL-DT-ST DVDRW GA11N
USB Information: ℹ️
    Apple Inc. Built-in iSight
    Apple Internal Memory Card Reader
    Apple, Inc. Keyboard Hub
        Apple Inc. Apple Keyboard
    hp officejet 4200 series
    Apple Computer, Inc. IR Receiver
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
    Mac App Store and identified developers
Problem System Launch Agents: ℹ️
    [killed]    com.apple.accountsd.plist
    [killed]    com.apple.AirPlayUIAgent.plist
    [killed]    com.apple.bird.plist
    [killed]    com.apple.CallHistoryPluginHelper.plist
    [killed]    com.apple.CallHistorySyncHelper.plist
    [killed]    com.apple.cloudd.plist
    [killed]    com.apple.coreservices.appleid.authentication.plist
    [killed]    com.apple.coreservices.uiagent.plist
    [killed]    com.apple.EscrowSecurityAlert.plist
    [killed]    com.apple.icloud.fmfd.plist
    [killed]    com.apple.iconservices.iconservicesagent.plist
    [killed]    com.apple.nsurlsessiond.plist
    [killed]    com.apple.pluginkit.pkd.plist
    [killed]    com.apple.printtool.agent.plist
    [killed]    com.apple.recentsd.plist
    [killed]    com.apple.secd.plist
    [killed]    com.apple.security.cloudkeychainproxy.plist
    [killed]    com.apple.spindump_agent.plist
    [killed]    com.apple.telephonyutilities.callservicesd.plist
    19 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.AssetCacheLocatorService.plist
    [killed]    com.apple.awdd.plist
    [killed]    com.apple.coresymbolicationd.plist
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.diagnosticd.plist
    [killed]    com.apple.emond.aslmanager.plist
    [killed]    com.apple.iconservices.iconservicesagent.plist
    [killed]    com.apple.iconservices.iconservicesd.plist
    [killed]    com.apple.ifdreader.plist
    [killed]    com.apple.nehelper.plist
    [killed]    com.apple.nsurlsessiond.plist
    [killed]    com.apple.periodic-daily.plist
    [killed]    com.apple.periodic-monthly.plist
    [killed]    com.apple.periodic-weekly.plist
    [killed]    com.apple.sandboxd.plist
    [killed]    com.apple.softwareupdate_download_service.plist
    [killed]    com.apple.spindump.plist
    [killed]    com.apple.tccd.system.plist
    [killed]    com.apple.wdhelper.plist
    [killed]    com.apple.xpc.smd.plist
    20 processes killed due to memory pressure
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [running]    com.GoodShop.updater.plist [Click for support]
User Login Items: ℹ️
    None
Internet Plug-ins: ℹ️
    o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
    Google Earth Web Plug-in: Version: 5.2 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    Flip4Mac WMV Plugin: Version: 2.4.2.4 [Click for support]
    RealPlayer Plugin: Version: Unknown [Click for support]
    AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
    DivXBrowserPlugin: Version: 2.0 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    iPhotoPhotocast: Version: 7.0
    googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
    AdobePDFViewer: Version: 10.1.13 [Click for support]
    GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]
User internet Plug-ins: ℹ️
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.79 [Click for support]
    VSeeHelper: Version: VSeeHelper 1.0.0.0 - SDK 10.8 [Click for support]
Safari Extensions: ℹ️
    avast! Online Security
    Goodshop app
3rd Party Preference Panes: ℹ️
    DivX [Click for support]
    Flip4Mac WMV [Click for support]
    MacFUSE [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 438.11 GB Disk used: 86.50 GB
    Destinations:
        Backup [Local]
        Total size: 159.70 GB
        Total number of backups: 3
        Oldest backup: 2014-11-24 05:20:18 +0000
        Last backup: 2015-02-01 03:04:02 +0000
        Size of backup disk: Too small
            Backup size 159.70 GB < (Disk used 86.50 GB X 3)
Top Processes by CPU: ℹ️
         8%    WindowServer
         5%    DashboardClient
         3%    mds
         2%    launchd
         0%    ocspd
Top Processes by Memory: ℹ️
    64 MB    WindowServer
    52 MB    thunderbird
    34 MB    mds
    34 MB    Mail
    30 MB    mds_stores
Virtual Memory Information: ℹ️
    654 MB    Free RAM
    834 MB    Active RAM
    777 MB    Inactive RAM
    903 MB    Wired RAM
    102.49 GB    Page-ins
    1.46 GB    Page-outs
Diagnostics Information: ℹ️
    Standard users cannot read /Library/Logs/DiagnosticReports.
    Run as an administrator account to see more information.

Hi Linc! Sorry for the delay. Here is the information:
Start time: 16:48:08 02/28/15
Revision: 1241
Model Identifier: iMac10,1
System Version: OS X 10.10.2 (14C109)
Kernel Version: Darwin 14.1.0
Time since boot: 10 days 21:04
UID: 502
SerialATA
    ST*******ASQ
USB
    officejet 4200 series (Hewlett Packard)
Bluetooth
    Apple Wireless Mouse
FileVault 2: On FileVault master keychain appears to be installed
FileVault 1: On
I/O wait time (ms/s)
    launchd (UID 0): 53
Font issues: 40
Firewall: On
System caches/logs
    1987 MB: /System/Library/Caches/com.apple.coresymbolicationd/data
Diagnostic reports
    2015-01-31 SecurityAgent crash
    2015-02-01 2BUA8C4S2C.com.agilebits.onepassword4-helper crash
    2015-02-01 IMDPersistenceAgent crash
    2015-02-01 secd crash
    2015-02-20 Inkjet7 crash
    2015-02-28 IMDPersistenceAgent crash
    2015-02-28 secd crash x2
Kernel log
    Feb 23 07:06:08 Failed to get hibernate image filename
    Feb 23 17:07:05 Failed to get hibernate image filename
    Feb 24 07:06:05 Failed to get hibernate image filename
    Feb 24 17:47:13 Failed to get hibernate image filename
    Feb 24 18:31:50 IOAudioStream[0xffffff802df40400]::clipIfNecessary() - Error: counted 1 clip more than one buffer ahead errors.
    Feb 24 19:14:41 Failed to get hibernate image filename
    Feb 24 20:56:40 Failed to get hibernate image filename
    Feb 24 22:14:14 Failed to get hibernate image filename
    Feb 24 22:38:31 Failed to get hibernate image filename
    Feb 25 06:58:23 Failed to get hibernate image filename
    Feb 25 17:40:53 Failed to get hibernate image filename
    Feb 25 21:04:27 Failed to get hibernate image filename
    Feb 25 21:31:52 Failed to get hibernate image filename
    Feb 26 07:03:06 Failed to get hibernate image filename
    Feb 26 17:06:59 Failed to get hibernate image filename
    Feb 27 06:58:56 Failed to get hibernate image filename
    Feb 27 17:02:56 Failed to get hibernate image filename
    Feb 27 19:17:20 Failed to get hibernate image filename
    Feb 27 23:04:12 Failed to get hibernate image filename
    Feb 28 10:09:19 Failed to get hibernate image filename
    Feb 28 13:07:21 Failed to get hibernate image filename
    Feb 28 14:08:38 Failed to get hibernate image filename
    Feb 28 15:11:16 Failed to get hibernate image filename
    Feb 28 16:18:21 msdosfs_fat_uninit_vol: error 6 from msdosfs_fat_cache_flush
    Feb 28 16:29:32 Failed to get hibernate image filename
System log
        label = "2.5.4.3";
        "localized label" = "2.5.4.3";
        type = string;
        value = "courier.sandbox.push.apple.com";
    Feb 28 16:30:55 loginwindow ERROR | __50-[MCXDLauncher(Private) startNetworkChangeThread:]_block_invoke | Unable to GetMCXAgentPort
    Feb 28 16:31:09 apsd Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[8424]
    Feb 28 16:31:44 apsd Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[8433]
    Feb 28 16:32:36 WindowServer disable_update_timeout: UI updates were forcibly disabled by application "Mail" for over 1.00 seconds. Server has re-enabled them.
    Feb 28 16:34:16 WindowServer disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
    Feb 28 16:38:37 WindowServer disable_update_timeout: UI updates were forcibly disabled by application "1Password mini" for over 1.00 seconds. Server has re-enabled them.
    Feb 28 16:38:49 WindowServer WSGetSurfaceInWindow : Invalid surface 769181205 for window 4518
    Feb 28 16:38:49 WindowServer WSGetSurfaceInWindow : Invalid surface 769181205 for window 4518
    Feb 28 16:38:56 WindowServer WSGetSurfaceInWindow : Invalid surface 1023641180 for window 4522
    Feb 28 16:38:56 WindowServer WSGetSurfaceInWindow : Invalid surface 1023641180 for window 4522
    Feb 28 16:39:06 WindowServer WSGetSurfaceInWindow : Invalid surface 1058035653 for window 4525
    Feb 28 16:39:06 WindowServer WSGetSurfaceInWindow : Invalid surface 1058035653 for window 4525
    Feb 28 16:39:22 WindowServer WSGetSurfaceInWindow : Invalid surface 996085260 for window 4530
    Feb 28 16:39:22 WindowServer WSGetSurfaceInWindow : Invalid surface 996085260 for window 4530
    Feb 28 16:39:33 WindowServer WSGetSurfaceInWindow : Invalid surface 1034343505 for window 4534
    Feb 28 16:39:33 WindowServer WSGetSurfaceInWindow : Invalid surface 1034343505 for window 4534
    Feb 28 16:39:39 Google Chrome Helper CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
    Feb 28 16:39:39 Google Chrome Helper CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
    Feb 28 16:46:20 apsd Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[8979]
    Feb 28 16:49:02 loginwindow ERROR | __50-[MCXDLauncher(Private) startNetworkChangeThread:]_block_invoke | Unable to GetMCXAgentPort
Daemons
    com.apple.AccountPolicyHelper
    com.apple.AssetCacheLocatorService
    com.apple.CodeSigningHelper
    com.apple.MobileFileIntegrity
    com.apple.awdd
    com.apple.backupd-auto
    com.apple.cache_delete
    com.apple.coresymbolicationd
    com.apple.ctkd
    com.apple.diagnosticd
    com.apple.emond.aslmanager
    com.apple.iconservices.iconservicesagent
    com.apple.iconservices.iconservicesd
    com.apple.ifdreader
    com.apple.installd
    com.apple.installer.osmessagetracing
    com.apple.nehelper
    com.apple.networkd_privileged
    com.apple.nsurlsessiond_privileged
    com.apple.nsurlstoraged
    com.apple.periodic-daily
    com.apple.periodic-monthly
    com.apple.periodic-weekly
    com.apple.sandboxd
    com.apple.secinitd
    com.apple.security.syspolicy
    - status: -15
    com.apple.softwareupdate_download_service
    com.apple.softwareupdated
    com.apple.spindump
    com.apple.sysmond
    com.apple.systemstatsd
    com.apple.tccd.system
    com.apple.watchdogd
    com.apple.wdhelper
    org.cups.cupsd
Agents
    2BUA8C4S2C.com.agilebits.onepassword4-helper
    com.adobe.ARM.UUID
    com.apple.AirPortBaseStationAgent
    com.apple.imdpersistence.IMDPersistenceAgent
    - status: -10
    com.apple.secd
    - status: -10
User crontab
    59 16 * * 7 /Applications/MacScan\ 2/MacScan.app/Contents/MacOS/MacScan -autoscan YES
Firefox extensions
    Mozilla Firefox hotfix
Widgets
    iCal
iCloud errors
    cloudd 7
    comapple.InputMethodKit.UserDictionary 2
    CallHistorySyncHelper 1
Continuity errors
    sharingd 1
Restricted files: 174
Lockfiles: 30
High file counts
    Desktop: 54
Accessibility
    Scroll Zoom: On
Contents of /System/Library/Security/authorization.plist
    - mod date: Oct 9 02:17:00 2014
    - checksum: 2720110640
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
    <key>comment</key>
    <string>The name of the requested right is matched against the keys. An exact match has priority, otherwise the longest match from the start is used. Note that the right will only match wildcard rules (ending in a ".") during this reduction.
    allow rule: this is always allowed
    <key>com.apple.TestApp.benign</key>
    <string>allow</string>
    deny rule: this is always denied
    <key>com.apple.TestApp.dangerous</key>
    <string>deny</string>
    user rule: successful authentication as a user in the specified group(5) allows the associated right.
    The shared property specifies whether a credential generated on success is shared with other apps (i.e., those in the same "session"). This property defaults to false if not specified.
    The timeout property specifies the maximum age of a (cached/shared) credential accepted for this rule.
    The allow-root property specifies whether a right should be allowed automatically if the requesting process is running with uid == 0. This defaults to false if not specified.
    See remaining rules for examples.
    </string>
    <key>rights</key>
    <dict>
    <key></key>
    <dict>
    <key>class</key>
    <string>rule</string>
    <key>comment</key>
    ...and 1850 more line(s)
Contents of /private/etc/authorization.deprecated
    - mod date: Oct 25 13:37:39 2014
    - checksum: 842352627
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
    <key>comment</key>
    <string>The name of the requested right is matched against the keys. An exact match has priority, otherwise the longest match from the start is used. Note that the right will only match wildcard rules (ending in a ".") during this reduction.
    allow rule: this is always allowed
    <key>com.apple.TestApp.benign</key>
    <string>allow</string>
    deny rule: this is always denied
    <key>com.apple.TestApp.dangerous</key>
    <string>deny</string>
    user rule: successful authentication as a user in the specified group(5) allows the associated right.
    The shared property specifies whether a credential generated on success is shared with other apps (i.e., those in the same "session"). This property defaults to false if not specified.
    The timeout property specifies the maximum age of a (cached/shared) credential accepted for this rule.
    The allow-root property specifies whether a right should be allowed automatically if the requesting process is running with uid == 0. This defaults to false if not specified.
    See remaining rules for examples.
    </string>
    <key>rights</key>
    <dict>
    <key></key>
    <dict>
    <key>class</key>
    <string>rule</string>
    <key>comment</key>
    ...and 1013 more line(s)
Contents of /private/etc/pam.d/prl_disp_service
    - mod date: Mar 5 03:24:01 2010
    - checksum: 1160556194
    auth       required       pam_nologin.so
    auth       optional       pam_afpmount.so
    auth       sufficient     pam_securityserver.so nullok
    auth       sufficient     pam_unix.so nullok
    auth       required       pam_deny.so
    account    required       pam_permit.so
    password   required       pam_deny.so
    session    required       pam_permit.so
    session    optional       pam_afpmount.so
Contents of /private/etc/pam.d/prl_disp_service.snow_leopard
    - mod date: Mar 5 03:24:01 2010
    - checksum: 2633576920
    auth       optional       pam_krb5.so
    auth       optional       pam_mount.so
    auth       sufficient     pam_serialnumber.so serverinstall legacy
    auth       required       pam_opendirectory.so
    account    required       pam_nologin.so
    account    required       pam_opendirectory.so
    password   required       pam_deny.so
    session    required       pam_launchd.so
    session    required       pam_uwtmp.so
    session    optional       pam_mount.so
    auth       optional       pam_krb5.so
    auth       optional       pam_mount.so
    auth       sufficient     pam_serialnumber.so serverinstall legacy
    auth       required       pam_opendirectory.so
    account    required       pam_nologin.so
    account    required       pam_opendirectory.so
    password   required       pam_deny.so
    session    required       pam_launchd.so
    session    required       pam_uwtmp.so
    session    optional       pam_mount.so
Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist
    - mod date: Aug 1 17:37:19 2012
    - checksum: 408149527
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
    <key>Label</key>
    <string>com.adobe.ARM.UUID</string>
    <key>ProgramArguments</key>
    <array>
    <string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>
    </array>
    <key>RunAtLoad</key>
    <true/>
    <key>StartInterval</key>
    <integer>12600</integer>
    </dict>
    </plist>
Applications
    /Applications/Acrobat 6.0 Professional/Acrobat 6.0.2 Professional.app
    - N/A
    /Applications/Acrobat 6.0 Professional/Acrobat Distiller 6.0.2.app
    - com.adobe.distiller
    /Applications/Adobe/Acrobat.com.app
    - com.adobe.mauby.UUID.1
    /Applications/Adobe/Adobe Help.app
    - chc.UUID.1
    /Applications/Bible Explorer 4.app
    - com.BE8.wordsearchbible.corp
    /Applications/DivX Converter.app
    - N/A
    /Applications/DivX Player.app
    - com.divx.DivX_Player
    /Applications/DivX/DivX Community.app
    - com.spritec.DVD
    /Applications/DivX/DivX Products.app
    - com.spritec.DVD
    /Applications/DivX/DivX Support.app
    - com.spritec.DVD
    /Applications/DivX/Uninstall DivX for Mac.app
    - com.divxinc.uninstalldivxformac
    /Applications/FOX News Live.app
    - FoxPlayerAIR.UUID.1
    /Applications/Flip4Mac/WMV Player.app
    - net.telestream.wmv.player
    /Applications/Garmin Express.app
    - com.garmin.renu.client
    /Applications/Garmin WebUpdater.app
    - com.garmin.WebUpdater
    /Applications/Hewlett-Packard/HP Image Edit.app
    - com.hp.hpimageedit
    /Applications/Hewlett-Packard/HP Image Print.app
    - com.hp.photo.imageprint
    /Applications/Hewlett-Packard/HP Image Zone.app
    - com.hp.imagezone
    /Applications/Hewlett-Packard/HP Instant Share.app
    - com.hp.photo.instantshare
    /Applications/Hewlett-Packard/HP Panorama Stitching.app
    - com.hp.PanoramaStitching
    /Applications/Hewlett-Packard/HP Photo and Imaging Software/HP E-mail Portal/HP E-mail Portal
    - N/A
    /Applications/Hewlett-Packard/HP Photo and Imaging Software/HP Photo and Imaging Director/Director Docker.app
    - com.hp.director.docker
    /Applications/Hewlett-Packard/HP Software Update.app
    - com.hp.softwareupdate
    /Applications/Hewlett-Packard/HP Uninstaller
    - N/A
    /Applications/Karaoke Maker/Audacity.app
    - net.sourceforge.audacity
    /Applications/Macromedia Studio 8/Macromedia Contribute 3/Contribute
    - com.macromedia.Contribute
    /Applications/Macromedia Studio 8/Macromedia Contribute 3/Contribute/Contents/MacOS/Contribute
    - N/A
    /Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8
    - com.macromedia.Dreamweaver
    /Applications/Macromedia Studio 8/Macromedia Extension Manager/Extension Manager.app
    - com.macromedia.ExtensionManager
    /Applications/Macromedia Studio 8/Macromedia Fireworks 8/Fireworks 8.app
    - com.macromedia.fireworks
    /Applications/Macromedia Studio 8/Macromedia Flash 8 VideoEncoder/Flash 8 Video Encoder.app
    - com.macromedia.FLVEncoder
    /Applications/Macromedia Studio 8/Macromedia Flash 8/Flash 8.app
    - com.macromedia.flash.8
    /Applications/Microsoft AutoUpdate.app
    - com.microsoft.autoupdate
    /Applications/Microsoft Office 2004/Additional Tools/Handheld Sync Installer
    - com.MindVision.VISEX
    /Applications/Microsoft Office 2004/Additional Tools/Handheld Sync Installer/Contents/MacOSClassic/Handheld Sync Installer
    - N/A
    /Applications/Microsoft Office 2004/Additional Tools/Microsoft Language Register/Microsoft Language Register
    - N/A
    /Applications/Microsoft Office 2004/Additional Tools/Remote Desktop Connection/Remote Desktop Connection
    - N/A
    /Applications/Microsoft Office 2004/Additional Tools/Remove Office/Remove Office
    - N/A
    /Applications/Microsoft Office 2004/Additional Tools/Windows Media Installer
    - N/A
    /Applications/Microsoft Office 2004/Additional Tools/Windows Media Installer/Contents/MacOS/Windows Media Installer
    - N/A
    /Applications/Microsoft Office 2004/MSN Messenger.app
    - Microsoft/com.microsoft.Messenger
    /Applications/Microsoft Office 2004/Microsoft Entourage
    - N/A
    /Applications/Microsoft Office 2004/Microsoft Excel
    - N/A
    /Applications/Microsoft Office 2004/Microsoft PowerPoint
    - N/A
    /Applications/Microsoft Office 2004/Microsoft Word
    - N/A
    /Applications/Microsoft Office 2004/Office/Alerts Daemon.app
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    - N/A
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    - N/A
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    - N/A
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    - N/A
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    - N/A
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    - N/A
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    - N/A
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    - N/A
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    - N/A
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    - N/A
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    - N/A
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    - N/A
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Installations
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    Microsoft® Silverlight™ Browser Plug-In: 6/19/10, 8:25 PM
    Parallels Desktop 5 for Mac: 6/10/10, 6:02 AM
    MacFUSE Core: 6/10/10, 6:03 AM
Elapsed time (sec): 317
<Edited By Host>

I am unable to sync all my selected songs to my iphone. The error message is that the computer is not authorized. However, I have authorized the computer and iTunes confirms that. Any ideas what can be done to fix this. My phone is an iPhone 4S.

I am unable to sync all my selected songs to my iphone. The error message is that the computer is not authorized. However, I have authorized the computer and iTunes confirms that. Any ideas what can be done to fix this. My phone is an iPhone 4S.

Were some of the songs purchased from a different itunes account?

My ipod touch has stopped playing through my Sony docking station, It only plays through i pod. It's not the docking station as my daughter's ipod works fine on it. It can synch when connected to computer. Any ideas what is wrong?

My ipod touch has stopped playing through my Sony docking station, It only plays through the i pod. It's not the docking station as my daughter's ipod works fine on it. It can synch when connected to computer. Any ideas what is wrong?

Have discovered that I had not in fact updated the ios!!
Went through the process last night and my ipod now works fine on my docking station.
Thank you very much for your advice.

HT201304 I am trying to use an iTunes card and I keep getting an error and the numbers 5301. Any idea what can be wrong?

I am trying to use an iTunes card and I keep getting an error and the numbers 5301. Any idea what can be wrong?

AIrPlay to Apple TV before you attempt Mirroring
AirPlay Mirroring
http://support.apple.com/kb/HT5209
Trouble shooting AirPlay
http://support.apple.com/kb/TS4215

I can't Start, Uninstall or Install new iTunes. I'm getting the same error message: Window Installer Service could not be accessed. No other programs have similar problem. Any suggestion what can be done?

I can't Start, Uninstall of Install new iTunes. I'm getting the same error message: "Window Installer Service could not be accessed". No other programs having similar problem. Any suggestions how to fix it?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

HT204400 My wireless key password is three words connected by a - but the keyboard on the Apple TV menu does not have this symbol! Help please

Can anyone help- I am trying to connect the wireless network to the Apple TV and the keyboard letter/icons does not have the option of the - symbol. It's not under score in my wireless password it's three words connected with a - I am either thick or well probably! Help

Welcome to the Apple Community.
Change the character screen by using the ' #+= ' button on the top row of characters, you'll find the ' - ' charcter at the end of the 5th row.

HT4157 Ever since I activated my ipad, my iPhone does not ring.

I set up my new iPad4 yesterday. After I set it up, my iPhone 5 stopped receiving phone calls. Everyone tells me they try to call me and my phone goes straight to voice mail. I have checked the settings on my phone and turned it off for 5 minutes and turned it back on. It still does not receive calls. Could this be related to the activation and set up of my iPad?

Seems to me that your problem is iPhone related.
You better ask for help in the iPhone forum next door on the same floor:
https://discussions.apple.com/community/iphone/using_iphone

I use Photoship CC and have the latest update. My Filter Menu does not show the Blur Gallery.

Can anyone tell me why I don't see the Blur Gallery listed on my Filter menu?

Why did you have to call Support? An Adobe Engineer who programs Photoshop gave you the answer a whole day ago.
Of course the Blur Gallery is available in version 14.2.1. It's just not called out in the same place in the menu structure as in the newer versions.
-Noel

5 th Generation ipod crashed after I downloaded recommended itunes updates on my computer. Any ideas what I can do

My 5th generation ipod was working perfectly. I downloaded recommended itunes updates on my dell pc with xp operating system. A couple of days later, I plugged in the ipod to charge it. When I next attempted to eject it, the screen was black and it will not turn on. Does anyone have any advice or information as to what I can do?

iPod Nano 5th Gen. User Manual http://www.apple.com/support/ipod/five_rs/nano/#
iPod nano Troubleshooting Assistant
Service Answer Center - iPod
iPod Repair Tutorials

Apple TV menu does not appear on screen

No menu appears on the tv screen even though the Apple TV unit has a glowing light indicating that is responding to remote control

What is the model number? Is it HDCP compliant? Again, make sure cable is secure, try different cable and port.
There is no specific 'right input', I was simply asking if you have navigated to the correct one (i.e. if Apple TV is connected to HDMI 1 port, then you select HDMI 1 on your TV).

Since the update my imap mail account does not work

Well, it still owrks on my imac but not on iphone or ipad. Settings are exactly the same on all three. I deleted the mail account on the ipad and ipone and re-set them up but still doesnt work. All I get is the spinner and mail hangs forever eventually it says that the mail server is not responding and to verify that Ive entred the correct account info in the mail settings. I have! Several times....
Thank you in advance for any insight that is offered
Cheryl

You don't input the information in manually for iCloud mail. It is automatically set up for you when you sign into iCloud via System Preferences and choose the Mail checkbox. Sign out of iCloud or deselect Mail in iCloud preferences. Open Mail's preferences and choose accounts tab. If iCloud account still exists in the list, delete it. Sign back into iCloud or check the box for mail. The account will be auto created for you.

Ever since I downloaded Mavericks my HP Scan does not function properly when I launch it from the "tool bar" at the bottom of the screen.

After I scan a document and try to email or save it, I get an error message that the document may be a read only. At that point HP Scan hangs and I have to force quit. I can scan fine from Systems Prefernce, but that is not as convenient.
Thanks

Try:
Uninstall HP Scan and any other HP applications (the drivers are OK, though)
Use Image Capture instead

I am trying to use sites on the internet which require Adobe Flash Player, but when I click on the free download, it says that Apple does not support this application, so I cannot use it. This stops me viewing quite a few interesting things. Any ideas?

I am trying to use sites on the internet which require Adobe Flash Player, and when I click for a free download it says that "it is not available for your device because of restrictions that Apple has put in place". Any suggestions on how to overcome this?

Flash is not, and probably never will be, supported on the iPad : http://www.apple.com/hotnews/thoughts-on-flash/ . Plus it would be up to Adobe to make a version of their flash player that works on iOS devices, something which they have never managed to do and which they have now given up on trying to do.
Browser apps such as Skyfire, iSwifter and Puffin 'work' on some sites, but judging by their reviews not all sites. Also some websites, especially news sites, have their own apps in the App Store, so your could try checking there for your sites (and there is the built-in YouTube app).

Ever since aptv update my apple tv menu does not show apple movies or TV shows. I am able to access my music, rental, etc on my computer iTunes. any ideas what can done

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