Ever since I downloaded the ICloud I am unable to use my camera, it will turn on but the screen will not show the camera view, anyone else have this problem or what I can do to fix?

Ever since I downloaded/installed the ICloud IOS5 I can not use the camera icon on my Ipod. I can click on the icon, the screen will lighten just a little but it is not letting me see what is in the camera view. Any one else have this problem or know how I can fix it?

Make an appointment at the genius bar are your nearest Apple store. At this point there is nothing you can do without a computer, so if you don't have one and don't know anyone who has one that you can use the Apple store is a good fallback.

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When I press slightly on either side of my macbook pro august 2011 trackpad or if I click the tracpad, I hear a light tick noise, sounds kinda like metal. Anyone else have this problem? What is it?

When I press slightly on either side of my macbook pro august 2011 trackpad or if I click the trackpad, I hear a light tick noise, sounds kinda like metal. Anyone else have this problem? What is it?

It's a spring-loaded grounding contact between the top case/chassis and the bottom pan of the machine. When you press, it scratches against the inside of the bottom pan and makes the sound. It's completely harmless and doesn't indicate that anything is wrong, but it can be slightly annoying. A visit to a Genius Bar may result in quieting it partially or completely.

I've been "updating" GarageBand for 4 days. I know it's a huge download, but I've had other that sailed through. Anyone else have this problem?

I've been "updating" GarageBand for 4 days. I know it's a huge download, but I've had other that sailed through. Anyone else have this problem?

Help! I thought my problem w/ updating garage band was over--but it's not. I'm still stuck. Now I get a msg that the app won't update. And I can't even access it at all. Obviously, I do not know what I am doing. Would some wise kind soul have pity on a dumb blonde old lady and help me w/ this?
I will be most appreciative for any help.
I await your instructions...
Thx
Nancy

Installing IOS 8 on my iPad slowed all the functions significantly, anyone else have this problem?

Installing IOS 8 on my iPad slowed all the functions significantly, anyone else have this problem?

There are many people experiencing the same with the iPad 2 and the iPhone 4S. The hardware in these devices is barely adequate to run iOS8. You can look for obvious menu settings (like turning off or minimizing background app refresh) but there is no getting around the fact that these two devices are barely up to running iOS8.

HT4623 I have the iphone 4 and just updated the software 6.1.3 and now my video will not zoom in or out anyone else have that happen and is there a way to fix it, I have gone into settings etc, thanks

I have the iphone 4s and just did the software 6.1.3 and now I can not zoom with the video, I have gon into settings and all but can not fix this did anyone else have this problem and how can I fix this? thanks

You cannot update iPhone 4 to IOS 8.1.2, the highest you can update is IOS 7.1.2.
Unless you've iPhone 4S (looks similar to iPhone 4)

My iPhone does not alert every time I receive a text message, only some of the time. Anyone else have this problem?

My iPhone 4S does not alert every single time I receive a text message, only some of the time. The software is all up to date. Anyone else have this problem?

There are a number of different alerts that can be played on the iPhone. Have you turned the mute switch on? That is located on the side of the phone. When it is in the down/on position (the orange is showing) you should not get any sound alerts. Also, it could be an SMS, a voicemail, an email, a 3rd party alert (if you have particiular apps that provide alerts). You would need to check all of those settings, but with the mute switch on you should not get any sound alerts.

Had to work off safari to watch netflix via silverlight... tried uninstalling silverlight and reinstalling, but it appears the silverlight plug in will not work with firefox 4. anyone else experience this problem?

netflix support guided me through deinstall/reinstall, but that did not fix the problem. we determined silverlight is not firefox beta 4 friendly... anyone else have this problem? thanks.

See this recently updated KB article: [[Using the Silverlight plugin with Firefox]].

This is my first mac, it is a macbook pro. i restarted it but when it started back up i saw a white screen and then it prompted me to insert the reboot disk. anyone else have this problem?

I recently bought a Macbook Pro, this is my first Mac. I restarted it, but when it started back there was a plain white screen and then it prompted me to insert the reboot disk. Has anyone else had this problem and is there a way to do this manually like with PC's?

The new Mac's came with OS X Lion 10.7 and there are no boot disks.
Since it's so new, take it back to the Apple Store and let them deal with it.
If not you can hold Command and r (as in rotten) keys down and boot the computer.
You'll be presented with a several options, including one to reinstall OS X Lion provided you have a Apple ID, which means you have to use Safari in there to set one up. To do that you need to set up a email account with Google or Yahoo. Once you get the ID, then you can download Lion and reinstall it.
It's so stupid not having a copy of the OS on hand to perform your own repairs.
Of course Apple will be happy to sell you a $69 Lion USB stick.
Like I said, take it back to the store, and try to get your money back, that will force them to think about just giving you a replacement machine that works.
Lion doesn't work really but it can be acceptable until the patches get released.

My macbook goes into 'sleep' mode when my mobile runs over the bottom left corner, next to the trackpad, does anyone else have this problem?

Not sure if anyone else has this problem. I only noticed it a few weeks ago when I left my mobile on the keyboard, towards the left of the trackpad. When I started typing I accidentally nudged my phone off the board and then everything went black. I hit any button and everything turned back on again. I'll assume that it went into 'sleep' mode. Is this normal or should I be worried about the health of my mac?

I am facing pretty much the same problem ... although sometimes the click does work on other parts of the trackpad, but largely I have to stay focused on the left bottom corner. It's getting slightly frustrating esp. because I like the click better than the "tap" and my MAC is only a month old!!
Is this a software issue or a h/w problem?
~ saumil

HT1688 Since updating to iOS7 my iPhone 5 will not charge correctly. Is anyone else having this problem?

Since updating my phone to the new operating system my phone will not charge most of the time. It shows that it is charging but the battery percentage decreases rather than increases. Is anyone else having this issue?

Are you using a non-Apple Lightning cable? iOS 7 added controls to prevent non-branded Lightning cables from working.
If you're using a genuine Apple cable then perhaps try a Reset of your iPhone. If that does not help, then do a backup and full Restore and reload your backup.

Emails I send appear in the Sent folder but don't always arrive. This is happening increasingly often and some important messages have not been received. Does anyone else have this problem?

All mails show as Sent but are not always being received, meaning I can't rely on my iPad for important
communications. This problem has been particularly bad for the last 2 weeks. Has anyone else found the same?

Issue resolved in iCloud->iOS device forum.

I recently bought 2 ipod touches and sometimes the video camera locks up. is this from not enough charge or does anyone else have this problem?

i recntly bought 2 ipod touches and they both seem to lock up in video mode and i was wondering if anyone else has had this problem? is it due to low battery?

It happens sometimes. Try the standard fixes:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod
If you still have the problem that points to a hardare problem and an appointment at the Genius Bar is in order.

HT5278 the latest security update will not load....anyone else having this problem?

this is what it tells me......The file “SecUpd2012-002Snow.pkg” couldn’t be found on the server “swcdn.apple.com”.

Get the standalone
http://support.apple.com/kb/DL1526

The sound on all of my game apps and my alerts has stopped working. Still works for Netflix, Hulu, YouTube... Anything video related. Anyone else have this problem or know what I should do to fix it?

The sound on all of my game apps and my alerts has stopped working. Still works for Netflix, Hulu, YouTube... Anything video related. Anyone else have this problem or know what I should do to fix it?

If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085

Ever since I bought my Iphone 5 my itunes Library won't update the play counts. Does anyone else have this problem?

I have been playing a band over and over again for the past few weeks and my itunes count is still at zero? does anyone know why this is or what I can do to fix it? thank you.

I am having this difficulty now, too! When I select a voicemail to play, it looks like it will start, but quickly changes back to the "play" mode. I CAN pick up my voicemail by calling my own number, however!

Ever since I downloaded the ICloud I am unable to use my camera, it will turn on but the screen will not show the camera view, anyone else have this problem or what I can do to fix?

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