Ever since i updated software on my macbook pro, yahoo mail new version is constantly crashing with the spinning ball of death. any ideas?
ever since i updated software on my macbook pro, yahoo mail new version is constantly crashing with the spinning ball of death. any ideas?
What is the exact spec of the clips that cause the problem?
(Open one of the files with QuickTime and press Cmd+i to open the Inspector - then report back with the what it says).
Andy
Similar Messages
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Bit of a tough one...I have a hard drive, iPod and iphone synced to an itunes on a computer that's been irreparably broken. Just bought a macbook pro and want to try and salvage everything onto the itunes on there. Any ideas?
Yeah it seems to be fine although I'm a bit reluctant to fire it up with the Mac just incase. Thanks for the response btw
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Problem description:
Macbook Pro running slow - videos especially.
EtreCheck version: 2.1.8 (121)
Report generated February 26, 2015 7:29:57 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Check Battery - Cycle count 489
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Time since boot: 2:2:46
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (334.02 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Kernel Extensions: ℹ️
/Applications/zoom.us.app
[not loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.cisco.cscotun (1.0) [Click for support]
Launch Agents: ℹ️
[loaded] com.cisco.anyconnect.gui.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.teamviewer.teamviewer.plist [Click for support]
[running] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.cisco.anyconnect.vpnagentd.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[running] com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Box Edit Application (/Users/[redacted]/Library/Application Support/Box/Box Edit/Box Edit.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Google Earth Web Plug-in: Version: 6.0 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Flip4Mac WMV Plugin: Version: 2.3.6.5 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
CTVAFPPlugin: Version: CTVAFPPlugin 0.4.0.3 - SDK 10.2 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
AdobePDFViewer: Version: 11.0.03 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.1
SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
WebEx: Version: 1.0 [Click for support]
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
Box Edit: Version: 1.2.17(341) - SDK 10.8 [Click for support]
ZoomUsPlugIn: Version: 3.0.45605.0811 - SDK 10.9 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Growl [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
21% WebProcess
3% WindowServer
1% Microsoft Word
0% fontd
0% Microsoft Excel
Top Processes by Memory: ℹ️
515 MB WebProcess
223 MB Mail
116 MB Safari
94 MB Microsoft Word
90 MB Address Book
Virtual Memory Information: ℹ️
1.27 GB Free RAM
1.85 GB Active RAM
493 MB Inactive RAM
410 MB Wired RAM
508 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 26, 2015, 05:26:28 PM Self test - passedWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
My MacBook Pro keeps freezing for a few seconds (sometimes with the beach ball)... HELP
My computer would not boot up past the grey screen a few days ago so I brought it into the Genius Bar and they fixed it. It finally turns on but I find it's constatly freezing for about 2-10 seconds every once in a while. Whether it's in Safari, Outlook, iTunes, VLC, etc. everything stops and sometimes I get the beachball. I tried disk repair and permissions repair, so I'm not sure what to do next!
try doing a SMC RESET if you've tried repair permissions...
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Ever since I updated what looked like iTunes 10.6.1 my computer has been corrupted with Malware, which has filled up all available space on my hard drive. What do I do to get rid of the Malware?
First, reboot. That will temporarily free up some space. According to Apple documentation, you need at least 9 GB free for normal operation. You also need enough space left over to allow for growth of your data.
Use a tool such as OmniDiskSweeper to explore your volume and find out what's taking up the space.
Proceed further only if the problem hasn't been solved.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To really see everything, you have to run it as root.
First, back up all data if you haven't already done so. No matter what happens, you should be able to restore your system to the state it was in at the time of that backup.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.
After installing ODS in the Applications folder, drag or copy — do not type — the following line into the Terminal window, then press return:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up.
I don't recommend that you make a habit of this. Don't delete anything while running ODS as root. When you're done with it, quit it and also quit Terminal. -
Ever since I updated InDesign CC (2014) approximately 22 days ago... I CANNOT get the welcome screen to not come on at the launch on InDesign. I set the preferences in InDesign to NOT show the welcome screen upon launch, but it will NOT hold the preferences i choose. Anyone else have any other ideas? I am about to lose my mind... I hate you ADOBE!!!
that s just the problem, that is why my level of frustration is boiling over ... I have told InDesign over and over again "Do Not Show Again" but it will just not hold the settings. It might hold it for a day or so, but then suddenly there it is again on another launch. Very very annoying.
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I bought my macbook pro on August 2011 at an apple store, with the Intel i7. However mirrorring in not working with two of my Apple TVs. These Apple TVs are 2nd and 3rd generation loaded with the latest software. I can succesfully transmit from my itunes on my Macbook pro to both Apple TVs, but I can not see the airplay icon on the taskbar. Can someone help?
About AirPlay and Airplay Mirroring
AirPlay Mirroring requires a second-generation Apple TV or later, and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). For non-qualifying Macs you can try using Air Parrot.
Several Apple Articles Regarding AirPlay
Apple TV (2nd and 3rd gen)- How to use AirPlay Mirroring
How to set up and configure AirPort Express for AirPlay and iTunes
About AirPlay Mirroring in OS X Mountain Lion
iTunes 10- About playing music with AirPlay
Troubleshooting AirPlay and AirPlay Mirroring
Using AirPlay -
Macbook Pro will not read CD. Comes up with the message "The disk you inserted was not readable by computer"
Is it a hardware problem or a software problem?
Any help solving this would be appreciatedHello M1ckyD,
The article linked below details a number of troubleshooting steps that can help resolve issues with your Mac's Optical Drive.
Apple Computers: Troubleshooting the slot-loading SuperDrive
http://support.apple.com/kb/HT2801
Cheers,
Allen -
Should I get a 2.0 or 3.0 USB external hard drive for my 2011 Macbook Pro? I need it to be compatible with the USB ports of both a PC and a Mac. I was thinking of getting a Seagate becuase apparently it is compatible with both systems, but I want to know which would be a better investment.
Using USB 3 devices on Mac computers FAQ
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I'am getting an update error when am trying to upgrade to newer version (4.3.2)..the error message content shows that i tunes could not back up the i pod,because the back up was corrupt or not compatible with ipod..can anyone help me out to fix this issue
Hi,
Try here: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird--- -
I am trying to upgrade my macbook pro to os x mavericks， but it has been on the reboot process for more than 2 hours. There is only the apple logo with the spinning ball thing. What should I do?
Hi there Candyleehoiman,
I would recommend taking a look at the troubleshooting steps found in the article below.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
-Griff W. -
MacBook Pro 13 and the Spinning Ball of Death. How to fix it?
I bought my macbook pro last year and after several months, (summer 2010) i faced an isight problem. I went to info-quest, where they fix computers here in Athens,Greece and charged me 458 euros. Fortunately, I had the warranty and paid nothing. Till then I was really satisfied with my mac. However, recently i faced another problem with it. Yesterday, my mac became so slow and i get the spinning ball of death. I can't do anything right now, for instance, if i want to shut it down, i have to wait for a long period of time til it shuts down and my mac becomes so unresponsive. To sum up, everything i do, scroll down, scroll up, click the x button, the spinning beachball of death reappears. I really hope there is a solution for this problem.
Any number of things may factor into the appearance of a spinning ball of death, but it basically comes down to an operation or command that is stalled.
First, your quick fix: when you experience a SBOD, click on an empty patch of screen so you can access the pulldown Apple menu. Scroll down to Force Quit; approve of the Force quit, and enter. The command or operation will be aborted, and you'll be able to use your MBP again.
Second, the next time it happens, take note of which application is stalled when you navigate to Force Quit. It will be noted in red, and show as inactive. Now, you know which application is causing you the problem. It may be that the application is faulty, or you have too many windows open at the same time, or there's a conflict of some sort.
Respond to this post so we can fix this once and for all! -
Hi, I have just purchased a new Macbook Pro. Whenever I try and buy anything on the internet (via Safari) on any website it will not allow me to add products to checkout. Has anyone else experienced this problem or can suggest a fix? Many thanks!
On all shopping sites, or only some? What happens when you try?
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I plugged in iPhone 5 charger to my MacBook Pro and it immediately shut down and I can't get it restarted. Any ideas how to do this without removing the battery?
If you have your MBP charger, try a SMC reset:
http://support.apple.com/en-us/HT201295
If no success, make an appointment at an Apple store genius bar.
Ciao. -
Ever since I updated to Maverick my MacBook is slow to load apps
Since I updated to Maverick my MacBook is slow to boot up after being shut down and is slow to load apps (excessive bounce, etc.). Is there a solution?
Your model is right at the cutoff of models that can handle Mavericks, so you need to keep that in mind: an older machine and less powerful processor. Aside from that, you should really have a minimum of 4 GB of RAM for Mavericks to run reasonably well - how much RAM do you have? The 2 GB minimum published does not work that well unless you only use one app at a time.
So, if you've maxed out the RAM, make sure you don't run too many apps at the same time, especially if dealing with photo editing or movie apps and quit one before starting another. Also make sure you have plenty of empty hard drive space at all times.
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