Every time I click on a link, an OLD version of Firefox keeps opening, I don't know how to eliminate the old version (I don't see it in the applications folder). This hasn't happened with any other upgrades to Firefox. Can you help?
This happens when I get an email with a link attached. Also, every single time I open up the NEW version, it defaults to the "welcome to Firefox 4" page. Is there a way to make it stop doing that too? Did I just download the new version too soon, before the bugs were worked out?
Version 3.6.16 is opening....as it did when I clicked the link in your email message to me about this situation. The upgraded version (Firefox4) sits in my dock and the old version opens when I click on a link.
Similar Messages
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I have Geo Asian TV App on my IPad which was working fine before loading ios6. Now if try to run the video in this app, it says adobe reader or html5 required. Can you help
It may have used the YouTube app that is no longer included in iOS. Try downloading the YouTube app in the App Store and see if it works.
-
Was using Firefox 9 before upgrade.
Note that I was using Tab Utilities 1.1.2 which is now disabled because it is not compatible with Firefox 10 (but this utility does not really deal with app tabs anyway).Please try this: In Firefox, '''Help''' ('''Alt''' + '''H''') > '''Troubleshooting Information''' > '''Open Containing Folder'''. This opens the [http://kb.mozillazine.org/Profile_folder Firefox Profile Folder]. Copy the '''sessionstore.js''' and '''sessionstore.bak''' files to another place, '''Exit''' Firefox, delete these two files in the profile folder and copy and rename the '''sessionstore.bak''' to '''sessionstore.js''' from the backup to this folder (profile folder). Start Firefox and please also check '''about:sessionrestore'''. Please note that this may not help if the .bak file's size is smaller than the .js.
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my ipad streaming purchased video from itunes stops every few seconds. This does not happen with any other streaming video service. I have restarted and rebooted already.
I've tried both things, but video still stutters.. Have also tried removing profile, and complete reinstall of firefox.
I'm on 24 Mbit cable and the only user atm. IE and Chrome seems to work without stuttering.
I've having this stuttering every ~5th second, like a small "1/4 sec buffering". -
When using panasonic remote2 app, videos shot on iPad appear upside down on the television. This does not happen with videos from other sources. Any suggestions?
Hi Steve
worldweary wrote:
Thanks again. I tried channel 13 and it seemed to work better, with less dropouts (albeit not perfect) but sadly my slightly ageing laptop wouldn't recognise the network at all with the Hub set to that channel, so I had to switch it back to 11!
Will try the factory reset at some point to see if that improves things.
I have the same issue with my iPad when streaming videos...like the issue posted on 25-04-2014 18h36 by Steve.
Steve - Can you kinldy clarify how you resolved the problem finally.
I was infact planning to change the iPad or sell it off due to this recurring problem.
Thanks and regards
Siva -
Every time I click on a link in safari, an ad page pops up
Hello,
I have a MacBook Air (13-inch, Mid 2013) and I am using MacOsX Yosemite edition. A few hours ago something's happened to my safari and almost every time I click on a link, an ad opens up in a tab. When I search something from the address bar, it uses a search engine called http://thesmartsearch.net/ in stead ıf gooogle. Although, I set it back to google from preferences, it automatically goes back to this smartsearch engine. Also, streaming has slowed down, it feels like something is continuously running at the background and my fans are non-stop working right now. I'm scared if I have a virus or something. Could you help me solving this problem? Many thanks,
SinemThere is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
com.something.daemon.plist
and
com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
I get the following additional instance of Firefox almost every time I click on a link
Every time I click on a link in any Firefox window, one or two more Firefox windows pop open. Sometimes, it's a blank screen, other times I get 4 tabs with garbage. Tab 1 has the following address:
http://www.^þ!“Þ•øÀŽÑµo%1f'¬æ%28Ñ.ªgô/%C3%BDF%C3%B9%28%C6%92%C2%BA%C6%92N%E2%80%9C%C3%B8%E2%80%A21%C2%A9%E2%80%9D%C3%8F%C3%A7%C3%9B%3C%C2%A10%C3%92%C3%85%18%28CI
Tab 2 has this one:
http://www.ó»pì;”¬lkùy7=¢¾ñãðØ`¶6p%28jü~pyÕÚg™Ö%29a˜n%28šÅÀ`©.com/
Tab 3 has this one:
file:///C:/Documents%20and%20Settings/Michael%20Hinton/
Tab 4 has no address.
Any help appreciated!Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
*SuperAntispyware:<br>http://www.superantispyware.com/
*Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
I am getting a the same popup video every time I click on a link
Every time I click on a link I get the same video that pops up? Is there a setting or something to prevent this or do I have a more serious issue?
Clear Safari and restart the iPad.
Go to Settings>Safari>Clear History, Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Or quit Safari completely and reboot the iPad. Quit the app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
Every time I click on a link from an email it opens two exact firefox browers.
Every time I click on a link from my emails it opens two exact firefox browers to that link. Not two tabs, two browers. How can I prevent this from happening.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes -
safari quits unexpectedly when i open twitter, it does not happen with any other web site or application, can anyone help?
Here is the crash report:
Process: Safari [302]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.5 (6533.21.1)
Build Info: WebBrowser-75332101~6
Code Type: X86-64 (Native)
Parent Process: launchd [128]
Date/Time: 2012-01-01 11:07:47.080 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 328 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 255 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 1361F18D-4840-4D2C-9C9E-163E3394F309
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000050
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.WebCore 0x00007fff839bd0f8 WebCore::CSSPrimitiveValue::computeLengthDouble(WebCore::RenderStyle*, WebCore::RenderStyle*, double, bool) + 376
1 com.apple.WebCore 0x00007fff839bcf2b WebCore::CSSPrimitiveValue::computeLengthIntForLength(WebCore::RenderStyle*, WebCore::RenderStyle*, double) + 11
2 com.apple.WebCore 0x00007fff839438d1 WebCore::CSSStyleSelector::applyProperty(int, WebCore::CSSValue*) + 34849
3 com.apple.WebCore 0x00007fff8395767b void WebCore::CSSStyleSelector::applyDeclarations<false>(bool, int, int) + 171
4 com.apple.WebCore 0x00007fff83939964 WebCore::CSSStyleSelector::styleForElement(WebCore::Element*, WebCore::RenderStyle*, bool, bool, bool) + 2644
5 com.apple.WebCore 0x00007fff83925cc2 WebCore::Node::styleForRenderer() + 82
6 com.apple.WebCore 0x00007fff83925b3f WebCore::Node::createRendererIfNeeded() + 143
7 com.apple.WebCore 0x00007fff839259c0 WebCore::Element::attach() + 32
8 com.apple.WebCore 0x00007fff839201cc WebCore::ContainerNode::attach() + 44
9 com.apple.WebCore 0x00007fff839259c8 WebCore::Element::attach() + 40
10 com.apple.WebCore 0x00007fff839201cc WebCore::ContainerNode::attach() + 44
11 com.apple.WebCore 0x00007fff839259c8 WebCore::Element::attach() + 40
12 com.apple.WebCore 0x00007fff83965ff7 WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 775
13 com.apple.WebCore 0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
14 com.apple.WebCore 0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
15 com.apple.WebCore 0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
16 com.apple.WebCore 0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
17 com.apple.WebCore 0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
18 com.apple.WebCore 0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
19 com.apple.WebCore 0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
20 com.apple.WebCore 0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
21 com.apple.WebCore 0x00007fff8396615f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
22 com.apple.WebCore 0x00007fff83916aaf WebCore::Document::recalcStyle(WebCore::Node::StyleChange) + 223
23 com.apple.WebCore 0x00007fff8395f49c WebCore::Document::updateStyleIfNeeded() + 92
24 com.apple.WebCore 0x00007fff83a185f3 WebCore::Document::updateStyleForAllDocuments() + 163
25 com.apple.WebCore 0x00007fff83ab50c4 WebCore::ScheduledAction::execute(WebCore::Document*) + 196
26 com.apple.WebCore 0x00007fff83ab4bd0 WebCore::DOMTimer::fired() + 272
27 com.apple.WebCore 0x00007fff839e9687 WebCore::ThreadTimers::sharedTimerFiredInternal() + 151
28 com.apple.WebCore 0x00007fff84290765 WebCore::timerFired(__CFRunLoopTimer*, void*) + 53
29 com.apple.CoreFoundation 0x00007fff8752fbe8 __CFRunLoopRun + 6488
30 com.apple.CoreFoundation 0x00007fff8752ddbf CFRunLoopRunSpecific + 575
31 com.apple.HIToolbox 0x00007fff80ef97ee RunCurrentEventLoopInMode + 333
32 com.apple.HIToolbox 0x00007fff80ef95f3 ReceiveNextEventCommon + 310
33 com.apple.HIToolbox 0x00007fff80ef94ac BlockUntilNextEventMatchingListInMode + 59
34 com.apple.AppKit 0x00007fff84fddeb2 _DPSNextEvent + 708
35 com.apple.AppKit 0x00007fff84fdd801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
36 com.apple.Safari 0x0000000100015ffa 0x100000000 + 90106
37 com.apple.AppKit 0x00007fff84fa368f -[NSApplication run] + 395
38 com.apple.AppKit 0x00007fff84f9c3b0 NSApplicationMain + 364
39 com.apple.Safari 0x0000000100009f1c 0x100000000 + 40732
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff80b38c0a kevent + 10
1 libSystem.B.dylib 0x00007fff80b3aadd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff80b3a7b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff80b3a2de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff80b39c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff80b39aa5 start_wqthread + 13
Thread 2: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff80b5aa6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff80b5e881 _pthread_cond_wait + 1286
2 com.apple.WebCore 0x00007fff838fa199 WebCore::IconDatabase::syncThreadMainLoop() + 249
3 com.apple.WebCore 0x00007fff838f629c WebCore::IconDatabase::iconDatabaseSyncThread() + 172
4 libSystem.B.dylib 0x00007fff80b58fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff80b58e89 thread_start + 13
Thread 3: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff80b1fd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff80b203ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff8752e932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff8752ddbf CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002f5c9 0x100000000 + 193993
5 com.apple.Safari 0x000000010002f559 0x100000000 + 193881
6 libSystem.B.dylib 0x00007fff80b58fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff80b58e89 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff80b1fd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff80b203ed mach_msg + 59
2 libSystem.B.dylib 0x00007fff80b9ca98 mach_msg_server + 597
3 ...ec.sharedsettings.framework 0x000000011484dbc3 ZssStString::operator=(ZssSymbol*) + 1279
4 libSystem.B.dylib 0x00007fff80b58fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff80b58e89 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff80b1fd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff80b203ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff8752e932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff8752ddbf CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8161823f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff81599204 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff80b58fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff80b58e89 thread_start + 13
Thread 6: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff80b63932 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff87550498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff80b58fd6 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff80b58e89 thread_start + 13
Thread 7: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff80b5aa6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff80b5e881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff89131a40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff83c4af91 WebCore::LocalStorageThread::threadEntryPoint() + 193
4 libSystem.B.dylib 0x00007fff80b58fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff80b58e89 thread_start + 13
Thread 8: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff80b5aa6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff80b5e881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff89131a40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari 0x00000001001be5c1 0x100000000 + 1828289
4 com.apple.Safari 0x00000001000470ab 0x100000000 + 290987
5 com.apple.Safari 0x0000000100046f29 0x100000000 + 290601
6 libSystem.B.dylib 0x00007fff80b58fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff80b58e89 thread_start + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff80b39a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff80b39e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff80b39aa5 start_wqthread + 13
Thread 10: WebCore: Database
0 libSystem.B.dylib 0x00007fff80b5aa6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff80b5e881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff89131a40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff83d14f52 WebCore::DatabaseThread::databaseThread() + 370
4 libSystem.B.dylib 0x00007fff80b58fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff80b58e89 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000004 rbx: 0x0000000118949580 rcx: 0x0000000000000000 rdx: 0x0000000120813dc0
rdi: 0x0000000118949580 rsi: 0x0000000119d34420 rbp: 0x00007fff5fbfcae0 rsp: 0x00007fff5fbfcac0
r8: 0x0000000118949580 r9: 0x0000000000000070 r10: 0x00000000000000ff r11: 0x0000000000000a61
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff839bd0f8 rfl: 0x0000000000010246 cr2: 0x0000000000000050
Binary Images:
0x100000000 - 0x1006afff7 com.apple.Safari 5.0.5 (6533.21.1) <09261F3D-C3EC-A309-83F4-DC49CC549176> /Applications/Safari.app/Contents/MacOS/Safari
0x1143de000 - 0x1143defff +com.symantec.webkitutils.scradditionSL 1.1 (22) <036410B7-D57D-648F-8527-B177206FECBE> /Library/ScriptingAdditions/SymWebKitUtilsSL.osax/Contents/MacOS/SymWebKitUtils SL
0x1143e2000 - 0x1143ebff5 +com.symantec.webkitutils 1.1.3 (30) <B3632311-7B6F-7911-6D4C-C310A7985CEF> /Library/PrivateFrameworks/SymWebKitUtils.framework/SymWebKitUtils
0x114678000 - 0x11475efe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <26FC56A6-EFD6-22FA-E1F1-4E1BA61C85BB> /usr/lib/libcrypto.0.9.7.dylib
0x1147b6000 - 0x1147c2fef +com.symantec.webfraud.webkit2 1.4.4 (3) <5DF285E9-7C95-1EBB-7F51-589551CF1D6C> /Library/Application Support/Symantec/SymWebKitUtils/WebFraud.plugin/Contents/MacOS/WebFraud
0x1147cf000 - 0x1147fdfef +com.symantec.symbase 2.3 (15) <D426F45C-18B7-EFF4-A392-D64CB90A65C2> /Library/PrivateFrameworks/SymBase.framework/Versions/B/SymBase
0x11481d000 - 0x114833fea +com.symantec.framework.confidential 1.4 (4) /Library/PrivateFrameworks/SymConfidential.framework/Versions/A/SymConfidential
0x114840000 - 0x114861ffb +com.symantec.sharedsettings.framework 1.3 (6) /Library/PrivateFrameworks/SymSharedSettings.framework/Versions/A/SymSharedSett ings
0x114874000 - 0x11488dff7 +com.symantec.internetSecurity.framework 1.3.2 (5) <8F2D8646-E51E-6301-8731-EF0EB6F2A17F> /Library/PrivateFrameworks/SymInternetSecurity.framework/Versions/A/SymInternet Security
0x11489e000 - 0x1148b5fff +com.symantec.SymAppKitAdditions 2.3 (15) <19FC3229-A1B6-816D-B22E-F43D1EE7185A> /Library/PrivateFrameworks/SymAppKitAdditions.framework/Versions/B/SymAppKitAdd itions
0x115d11000 - 0x115d67fe7 +com.symantec.WCIDEngine 3.1.3f4 (3.1.3f4) <48A38958-01FE-0FD4-B449-CBBCA4A4682B> /Library/Application Support/Symantec/WebFraud/WCIDEngine.bundle/Contents/MacOS/WCIDEngine
0x115d94000 - 0x115dacff4 +libwebkitparsers.dylib ??? (???) <C05D20CB-BE9B-1AFF-1A26-9CC73DF39B62> /Library/Application Support/Symantec/WebFraud/WCIDEngine.bundle/Contents/Parsers/libwebkitparsers.d ylib
0x115dbb000 - 0x115dbbfff com.apple.JavaPluginCocoa 13.5.0 (13.5.0) <2147F637-E291-A79E-770B-E122F4A1FA47> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaPluginCocoa.bundle/C ontents/MacOS/JavaPluginCocoa
0x116dd7000 - 0x116ddcff7 JavaLaunching ??? (???) <9E94B3DF-E0FB-BE09-1F88-E6334CA87466> /System/Library/PrivateFrameworks/JavaLaunching.framework/Versions/A/JavaLaunch ing
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0x7fff8673e000 - 0x7fff86a72fef com.apple.CoreServices.CarbonCore 861.39 (861.39) <1386A24D-DD15-5903-057E-4A224FAF580B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
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0x7fff86ac3000 - 0x7fff86b25fe7 com.apple.datadetectorscore 2.0 (80.7) <09ED086F-438D-852B-1D13-367A36BCFF90> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff86b26000 - 0x7fff86b3aff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <621B7415-A0B9-07A7-F313-36BEEDD7B132> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff86b3b000 - 0x7fff86b46ff7 com.apple.speech.recognition.framework 3.11.1 (3.11.1) <F0DDF27E-DB55-07CE-E548-C62095BE8167> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff86b97000 - 0x7fff86ba6fff libxar.1.dylib ??? (???) <CBAF862A-3C77-6446-56C2-9C4461631AAF> /usr/lib/libxar.1.dylib
0x7fff86ba7000 - 0x7fff86bb1fff com.apple.DisplayServicesFW 2.3.3 (289) <97F62F36-964A-3E17-2A26-A0EEF63F4BDE> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff86bb2000 - 0x7fff86befff7 libFontRegistry.dylib ??? (???) <4C3293E2-851B-55CE-3BE3-29C425DD5DFF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff86bf0000 - 0x7fff86ca6ff7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <03140531-3B2D-1EBA-DA7F-E12CC8F63969> /usr/lib/libobjc.A.dylib
0x7fff86cb6000 - 0x7fff86d66fff edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff86d67000 - 0x7fff87463ff7 com.apple.CoreGraphics 1.545.0 (???) <58D597B1-EB3B-710E-0B8C-EC114D54E11B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff874e2000 - 0x7fff87659fe7 com.apple.CoreFoundation 6.6.5 (550.43) <31A1C118-AD96-0A11-8BDF-BD55B9940EDC> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8765a000 - 0x7fff8769dfe7 MetadataLib.dylib 3.7.1 (compatibility 2.2.1) <A00EC1F3-2569-6361-1A76-B8D0810411FF> /System/Library/CoreServices/RawCamera.bundle/Contents/Resources/MetadataLib.dy lib
0x7fff8769e000 - 0x7fff876f1ff7 com.apple.HIServices 1.8.3 (???) <F6E0C7A7-C11D-0096-4DDA-2C77793AA6CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff876f2000 - 0x7fff876f8fff libCGXCoreImage.A.dylib 545.0.0 (compatibility 64.0.0) <D2F8C7E3-CBA1-2E66-1376-04AA839DABBB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x7fff8770f000 - 0x7fff8782efe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <14115D29-432B-CF02-6B24-A60CC533A09E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff87852000 - 0x7fff878befe7 com.apple.CorePDF 1.4 (1.4) <06AE6D85-64C7-F9CC-D001-BD8BAE31B6D2> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff88054000 - 0x7fff88058ff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff88059000 - 0x7fff88094fff com.apple.AE 496.5 (496.5) <208DF391-4DE6-81ED-C697-14A2930D1BC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff88095000 - 0x7fff8811aff7 com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff881e5000 - 0x7fff88263ff7 com.apple.CoreText 151.10 (???) <54961997-55D8-DC0F-2634-674E452D5A8E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff88264000 - 0x7fff8827fff7 com.apple.openscripting 1.3.1 (???) <FD46A0FE-AC79-3EF7-AB4F-396D376DDE71> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff88280000 - 0x7fff8828dfe7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <1C35FA50-9C70-48DC-9E8D-2054F7A266B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff8828e000 - 0x7fff882b3ff7 com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff882b4000 - 0x7fff882b5fff liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
0x7fff882b6000 - 0x7fff882c1fff com.apple.corelocation 12.3 (12.3) <A6CFB410-2333-8BE3-658B-75A93C90A9CC> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff882c2000 - 0x7fff884fcfef com.apple.imageKit 2.0.3 (1.0) <9EA216AF-82D6-201C-78E5-D027D85B51D6> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff884fd000 - 0x7fff884fdff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <DA9BFF01-40DF-EBD5-ABB7-787DAF2D77CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff884fe000 - 0x7fff884feff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff884ff000 - 0x7fff8859ffff com.apple.LaunchServices 362.3 (362.3) <B90B7C31-FEF8-3C26-BFB3-D8A48BD2C0DA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff885a0000 - 0x7fff885e8ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <170DE04F-89AB-E295-0880-D69CAFBD7979> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff885e9000 - 0x7fff88678fff com.apple.PDFKit 2.5.1 (2.5.1) <7B8A187A-F0BB-44E7-FBD4-9E1C5F9D5E85> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff88679000 - 0x7fff88679ff7 com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8867a000 - 0x7fff886b7ff7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <F743389F-F25A-A77D-4FCA-D6B01AF2EE6D> /usr/lib/libssl.0.9.8.dylib
0x7fff886e2000 - 0x7fff887daff7 libiconv.2.dylib 7.0.0 (compatibility 7.0.0) <7E4ADB5A-CC77-DCFD-3E54-2F35A2C8D95A> /usr/lib/libiconv.2.dylib
0x7fff887db000 - 0x7fff8885dfff com.apple.QuickLookUIFramework 2.3 (327.6) <9093682A-0E2D-7D27-5F22-C96FD00AE970> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff8885e000 - 0x7fff888f8fe7 com.apple.ApplicationServices.ATS 275.16 (???) <4B70A2FC-1902-5F27-5C3B-5C78C283C6EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff888f9000 - 0x7fff88933fff libcups.2.dylib 2.8.0 (compatibility 2.0.0) <539EBFDD-96D6-FB07-B128-40232C408757> /usr/lib/libcups.2.dylib
0x7fff88936000 - 0x7fff8894dfff com.apple.ImageCapture 6.1 (6.1) <79AB2131-2A6C-F351-38A9-ED58B25534FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff8894e000 - 0x7fff8899dff7 com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff8899e000 - 0x7fff88a53fe7 com.apple.ink.framework 1.3.3 (107) <FFC46EE0-3544-A459-2AB9-94778A75E3D4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff88a54000 - 0x7fff88a54ff7 com.apple.Carbon 150 (152) <19B37B7B-1594-AD0A-7F14-FA2F85AD7241> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff88a97000 - 0x7fff88ab8fff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <6993F348-428F-C97E-7A84-7BD2EDC46A62> /usr/lib/libresolv.9.dylib
0x7fff88ab9000 - 0x7fff88ae8ff7 com.apple.quartzfilters 1.6.0 (1.6.0) <9CECB4FC-1CCF-B8A2-B935-5888B21CBEEF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff88ae9000 - 0x7fff88aeaff7 com.apple.TrustEvaluationAgent 1.1 (1) <74800EE8-C14C-18C9-C208-20BBDB982D40> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff88b01000 - 0x7fff88bd5fe7 com.apple.CFNetwork 454.12.4 (454.12.4) <C83E2BA1-1818-B3E8-5334-860AD21D1C80> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff88c21000 - 0x7fff88c5aff7 com.apple.MeshKit 1.1 (49.2) <3795F201-4A5F-3D40-57E0-87AD6B714239> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x7fff88c5b000 - 0x7fff88c5dfff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff88c5e000 - 0x7fff88d78fef libGLProgrammability.dylib ??? (???) <8A4B86E3-0FA7-8684-2EF2-C5F8079428DB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff88d79000 - 0x7fff88d80fff com.apple.OpenDirectory 10.6 (10.6) <4200CFB0-DBA1-62B8-7C7C-91446D89551F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff88d81000 - 0x7fff88d87ff7 com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff88d88000 - 0x7fff88dafff7 libJPEG.dylib ??? (???) <46A413EA-4FD1-A050-2EF0-6279F3EAD581> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff88db2000 - 0x7fff88dc4fe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
0x7fff88e02000 - 0x7fff88e0dff7 com.apple.HelpData 2.0.5 (34.1.1) <24DC6CD3-02B7-9332-FF6D-F0C545857B55> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x7fff88e0e000 - 0x7fff88e36fff com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff88f27000 - 0x7fff88f73fff libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
0x7fff88f74000 - 0x7fff88ff1fef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff88ff2000 - 0x7fff89041fef libTIFF.dylib ??? (???) <1E2593D1-A7F6-84C6-DF8F-0B46AE445926> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff89042000 - 0x7fff8911ffff com.apple.vImage 4.1 (4.1) <C3F44AA9-6F71-0684-2686-D3BBC903F020> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff89120000 - 0x7fff89310fef com.apple.JavaScriptCore 6533.20 (6533.20.20) <0AA8B101-C02C-0858-84BC-4E4D397E0231> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8936b000 - 0x7fff89871ff7 com.apple.VideoToolbox 0.484.52 (484.52) <FA1B8197-8F5F-73CB-A9A1-49E0FB49CF51> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2.16 GHz, 1 GB, SMC 1.17f0
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK1655GSXF, 149.05 GB
Parallel ATA Device: HL-DT-ST DVDRW GSA-S10N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021a, 0x1d200000 / 2I'm seeing Symantec in the crash report. Are you running Norton? It's well known for causing problems on Macs. You don't need any AV like that. Uninstall it and see if the crashes stop. Uninstall it whether they stop or not.
com.symantec.webkitutils
Likely suspect as WebKit is intimately involved with Safari.
Message was edited by: WZZZ -
Ever since upgrading to Mountain Lion, my AOL messages sometimes, but not always open with a blank page. If I open AOL in Firefox, the messages open fine. This does not happen with any messages by any means, and it is not any type of certain message. In fact, in the same screen I can often open an email from the same sender with email intact. This is weird. Sometimes I close the page and open a new page. Sometimes that works and sometimes it does not. It is a very annoying thing.
Hi,
When you start Messages fro the first time you are asked for an Apple ID
When this is verified and entered it appears in Messages Menu > Preference > Accounts and is Enabled.
The App should have also picked on on those iChat Accounst you had before.
These should be Enabled if they were when you last used iChat.
Exactly which "Accounts" are logged in can be seen in Message Menu > Accounts and will include the iMessage "Account" and Bonjour.
In the Window menu you will see CMD +0 for the Messages window and CMD+1 for the "Buddies" window which is a combined list at this stage.
Go to the Preferences > General Section and Untick the "Collect all accounts into one list".
This will give you separate iChat type Buddy lists.
You can check if that account/Buddy list is set to Invisible or if in the Preferences > Accounts > Security you have settings that will block some people from seeing you as On line.
You are saying Buddies can see you as On Line which implies they are still sending to your AIM based Names (@Mac.com is a valid AIM Screen Name)
I am not sure from your post if you are trying to iMessage their email IDs thinking they are Apple IDs and that they are using Messages as well.
There is no Buddy list for iMessages side
No-one can tell you are "On Line" until they have your details in the "To" spot in Messages with the correct iMessaged contact info (iPhone Number or Apple ID)
Obviously an Apple ID can be an email or look like one.
In some cases they are also valid AIM Screen Names as well.
In the case or the @mac.com name you may have linked this Apple ID to iMessages as well.
11:31 PM Saturday; August 11, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
Every time I click on a link to download an app the itunes store starts opening and then crashes?
Iam using google chrome.I believe this is a duplicate of an existing question, which has answers: https://support.mozilla.com/en-US/questions/749313
Thanks,
Dave -
every time i click on a link another random link pops up in a new window. Does this mean i have a virus on my mac?
No; it means that the computer has adware. Click here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
(122523) -
Every time I try to sign on, I only could type USER ID but I don't see any place I can type in password. It leads me automatically click on sign on, then it is always error message that I had wrong ID or password or if I forgot. I didn't forget my password. I have problem to see the place where I should type in password. There were not around sign on screen. Where is it?
Have you tried this: My Verizon Forgot Your User ID
-
Block adverts appearing every time I click on a link?
How to block adverts appearing every time I click on a link? Whichever website I'm on, every time I click on any link, up to 5 new pages open trying to sell me something. Very annoying and time consuming to continually close them down. Any suggestions, please?
1. Use free AdwareMedic by clicking “Download ” from here
http://www.adwaremedic.com/index.php
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
“Quit AdwareMedic”.
or
Remove the adware manually by following the “HowTo” from Apple.
http://support.apple.com/en-us/HT203987
2. Safari > Preferences > Extensions
Turn those off and relaunch Safari to test .
Turn those on one by one and test.
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