Every time I go to purchase something from the app, a pop up keeps saying I need to contact iTunes for assistance, I don't know why it's doing thiis
Every time I go to purchase something from the app, a pop up keeps saying I need to contact iTunes for assistance, I don't know why it's doing this and i cannot save my credit cards information
Click here and request assistance.
(86336)
Similar Messages
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Somebody please help. I've been trying to purchase Logic Pro for the longest time and my App Store keeps saying, Error try again later. It's really bothering me. I need Logic Pro immediately and the App Store refuses to cooperate with me.
Restart your computer and try again
never hurts to try. ha -
For some reason every time I try to buy something from the App Store I receive a message that says to contact apple support and I can't purchase anything what should I do?
iTunes Support -
http://www.apple.com/support/itunes/ -
It took my card when I first got the phone so I'm confused why it's not now
The security code is the three digit number on the back of your card.
If this doesnt work you will not be able to use that card.
Set your payment method to none and then you will be able to use your account again.
Regarding itunes gift cards, if your CC details are missing, incorrect or you can no longer use that card, this will block you from using the account for anything until you clear the credit card issue.
Set your payment method to none and then you will be able to use your account again. -
Every time i try to buy something from the AppStore on my iPad or iPhone 4S i cant because i most answer the security question but I don't remember my security question answer, when I try to go change it from my Apple account he ask me the security questions agin and I don't know the answer help plzzz, note: I can't call the apple support because I live in Saudi Arabia
If you don't see the 'send reset info' button on the page where you can change them then I assume that you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get the questions reset. You could try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
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Every time I try and buy something on the App Store I am asked a sucerity question is there a way to stop them thanks
Yes, once you correctly answer them and verify your ID, the requests will stop until you make changes to teh account again.
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Why when im going to purchase something in the app storebi my iphone it say review your billing info ileven if what i want is free im so tired of that i have tried with almost six cards
You could try creating a new account without a credit card: http://support.apple.com/kb/ht2534.
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I cannot down load Yosemite from the App Store. It keeps saying there is an error. I have Mavericks installed now. Can I download Yosemite anywhere else besides the App Store?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ appstore.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
Each message in the log begins with the date and time when it was entered. Select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
☞ The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting. -
I want to but something from the App Store and it's not letting it's asking me security questions and I don't remember answers to and I don't remember my confirmation email please help!
See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
Cheers, Tom -
HT204266 How to purchase something from the app store using multiple forms of payment at one time?
I am trying to purchase Final Cut Pro from the AppStore in multiple forms of payment. And I am just a bit confused as to how to accomplish this. I recieved an Apple Gift card of half the cost of the program, and I wanted to use that then pay the difference of the cost with a credit card. How do I set this up? I need to download the program tonight, so if someone in the community could get back to me ASAP, that would be greatly appreciated.
Settings > General > Restrictions > Installing Apps > OFF
Settings > General > Restrictions > In-App Purchases > OFF
Settings > General > Restrictions > Require Password > Immediately -
The app store interface is maddening. if i enter my password wrong once i have to reset it?! much fail.
all im trying to do is download a free program, why do i have to enter payment information? i dont mind. but why cant i just skip it. so when i actually want to make a monetary purchase i can enter my information then?!Security. Anything less would be easy for folks to hack your account.
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Hi,
Just got the iphone 4s.
can't figure out how to make it request a password to install apps.
kid I babysit bought like 4 of them before I saw what he was doing... can't have that happen again.
thanksSettings > General > Restrictions > Installing Apps > OFF
Settings > General > Restrictions > In-App Purchases > OFF
Settings > General > Restrictions > Require Password > Immediately -
When i try to install something from the apps store it trys and says waiting,then nothing
just got a new iphone 4,and trying to install facebook etc and when i try it comes up waiting and then it vanishers.
now its telling me to enable cookies but they are already on.
please help im going to throw this phone at the wall.Cookies? You need to go thru the app store not safari.
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I can't even download an app that I have already purchased without it showing me that I need to log into my account and them showing me where I need to reneged my credit card information.
Hi shelleymb,
If you are having issues downloading a song in iTunes such as you describe I would suggest using the steps in this article to troubleshoot -
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks for using Apple Support Communities.
Best,
Brett L -
Every time I go to purchase something from the app, a pop up keeps saying I need to contact iTunes for assistance, I don't know why it's doing this and it cannot be that I have low fund and its a new iTunes account also..
Click here and request assistance.
(86259)
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