Every time I launch Firefox it pops up an error stating "Firefox could not install this item because "install.rdf" (provided by the item) is not well-formed or does not exist. Please contact the author about this problem."

Firefox could not install this item because "install.rdf" (provided by the item) is not well-formed or does not exist. Please contact the author about this problem.
The statement above is in the pop up error box every time, when I launch Firefox. If I click ok in the box Firefox then opens. How do I fix this initializing/launch problem?

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).<br />
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.<br />
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.<br />
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")<br />

Similar Messages

  • Help I need help. i get this message'Firefox could not install this item because "install.rdf" (provided by the item) is not well-formed or does not exist. Please contact the author about this problem.' How do i fix this?

    Firefox could not install this item because "install.rdf" (provided by the item) is not well-formed or does not exist. Please contact the author about this problem.
    Well that is the message i get. I can still use firefox(version3.6.8)

    You get that error if an extension is using an old and no longer supported method to install a plugin.
    Which plugin are you trying to install?
    See also http://kb.mozillazine.org/Unable_to_install_themes_or_extensions

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    https://support.mozilla.com/en-US/questions/756907

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  • This application has requested the runtime to terminate it in an unusual way please contact the application's support

    I randomly get this error message "This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support." 
    Here's a picture of it. http://i48.tinypic.com/35hradh.jpg  
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    When the error occurs the pop up window is from Microsoft Visual C++. I've tried uninstalling and reinstalling Microsoft Visual C++ for my 2010 versions but with no luck. I've uninstalled the recent programs that I installed and no help either.
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    Exception code: 0x40000015
    Fault offset: 0x0005620a
    Faulting process id: 0x980
    Faulting application start time: 0x01cdf12d86b1dd89
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: C:\Windows\system32\msvcrt.dll
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    Response: Not available
    Cab Id: 0
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    P2: 6.1.7600.16768
    P3: 4d6878c3
    P4: msvcrt.dll
    P5: 7.0.7600.16930
    P6: 4eeaf834
    P7: 40000015
    P8: 0005620a
    P9: 
    P10: 
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    Rechecking for solution: 0
    Report Id: d1f9cfa3-5d22-11e2-94b5-001fd0d13411
    Report Status: 0
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    Thanks.

    Hi ,
    Do you remember if you  have installed some software prior to this issue?
    Delete programs you never use.
    If the issue reoccurs in Clean Boot, but works fine in Safe Mode, the cause may be the disabled hardware drivers. You may narrow down the
    causes in Device Clean Boot.
    Device Clean Boot
    =================
    1. Click Start, type "devmgmt.msc" (without quotation marks) in the Search bar and press Enter.
    2. Expand "Sound, video and game controllers".
    3. Right click on your sound card and then click "Properties.
    4. In the dropdown menu of Device Usage, please choose "Do not use this device (disable)" and click OK.
    5. Please use the same method to disable other dubious hardware such as: internal modem, network card and CD-R drive. Please note some devices
    such as video adapter are not available to be disabled.
    Tracy Cai
    TechNet Community Support

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  • When i try to use firefox it says that install.rdf is not well formed or doesn't exist. what can i do?

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    This error can be caused by an extension that tries to install a plugin in a way that is not compatible with current Firefox versions.
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    See:
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    *[[Troubleshooting plugins]]

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    When trying to log in to Knology WebMail, I get the response "Remote XUL This page uses an unsupported technology that is no longer available by default in Firefox. Please contact the website owners to inform them of this problem." However, this is NOT a problem with Knology, but apparently, with Firefox.

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  • Some files on the server may be missing or incorrect. Clear browser cache and try again. If the problem persists please contact website author.

    I've been building a site in Muse successfully until today when I get this error message in the browser, publishing to business catalyst as a test bed:
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  • When I publish my site on one specific page where i've added {tag_pagecontent} I get the error:Some files on the server may be missing or incorrect. Clear browser cache and try again. If the problem persists please contact website author.

    When I publish my site on one specific page where I've added {tag_pagecontent} I get the error:
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    I haven't received an answer as of yet, I'll post t on here when I do. I de-activated the mobile site because it's my clients site so he needs it to be operational during the day. I hope someone gives me an answer soon.

  • I have instaled Windows 7 64bit Enterprise edition and installed the lastest version of Firefox and it freezes every time i launch it. Please help me.

    I have instaled Windows 7 64bit Enterprise edition and installed the lastest version of Firefox and it freezes every time i launch it. Please help me.
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    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
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    See also:
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    *https://support.mozilla.org/kb/Firefox+crashes

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