Every time I open Firefox or click on anything I get multiple and popping up. How can I turn these things off?
Application Basics
Name: Firefox
Version: 32.0.3
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: HDPlus-V1.9
Version: 0.94.29
Enabled: true
ID: [email protected]03bb6141.com
Name: Plus-HD-V1.9c
Version: 0.95.53
Enabled: true
ID: [email protected]
Name: Dragon NaturallySpeaking Rich Internet Application Support
Version: 1.0.0.9
Enabled: false
ID: jid0-lmZNVK7a82O8cufhdfB9dUDfA2w@jetpack
Name: Norton Toolbar
Version: 2014.7.8.23
Enabled: false
ID: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Name: RoboForm Toolbar for Firefox
Version: 7.9.9.1
Enabled: false
ID: {22119944-ED35-4ab1-910B-E619EA06A115}
Graphics
Adapter Description: AMD Radeon HD 7540D
Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM: 512
Device ID: 0x9991
Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.17111)
Driver Date: 9-10-2013
Driver Version: 13.152.1.1000
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 10
Vendor ID: 0x1002
WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 7540D Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 3
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20140923175406
browser.startup.homepage_override.buildID: 20140923175406
browser.startup.homepage_override.mstone: 32.0.3
dom.mozApps.used: true
extensions.lastAppVersion: 32.0.3
gfx.direct3d.last_used_feature_level_idx: 0
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1412353643
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1411595593
JavaScript
Incremental GC: true
Accessibility
Activated: true
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.6
Version in use: 4.10.6
NSS
Expected minimum version: 3.16.5 Basic ECC
Version in use: 3.16.5 Basic ECC
NSSSMIME
Expected minimum version: 3.16.5 Basic ECC
Version in use: 3.16.5 Basic ECC
NSSSSL
Expected minimum version: 3.16.5 Basic ECC
Version in use: 3.16.5 Basic ECC
NSSUTIL
Expected minimum version: 3.16.5
Version in use: 3.16.5
Experimental Features
Application Basics
Name: Firefox
Version: 32.0.3
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: HDPlus-V1.9
Version: 0.94.29
Enabled: true
ID: [email protected]03bb6141.com
Name: Plus-HD-V1.9c
Version: 0.95.53
Enabled: true
ID: [email protected]
Name: Dragon NaturallySpeaking Rich Internet Application Support
Version: 1.0.0.9
Enabled: false
ID: jid0-lmZNVK7a82O8cufhdfB9dUDfA2w@jetpack
Name: Norton Toolbar
Version: 2014.7.8.23
Enabled: false
ID: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Name: RoboForm Toolbar for Firefox
Version: 7.9.9.1
Enabled: false
ID: {22119944-ED35-4ab1-910B-E619EA06A115}
Graphics
Adapter Description: AMD Radeon HD 7540D
Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM: 512
Device ID: 0x9991
Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.17111)
Driver Date: 9-10-2013
Driver Version: 13.152.1.1000
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 10
Vendor ID: 0x1002
WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 7540D Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 3
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20140923175406
browser.startup.homepage_override.buildID: 20140923175406
browser.startup.homepage_override.mstone: 32.0.3
dom.mozApps.used: true
extensions.lastAppVersion: 32.0.3
gfx.direct3d.last_used_feature_level_idx: 0
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1412353643
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1411595593
JavaScript
Incremental GC: true
Accessibility
Activated: true
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.6
Version in use: 4.10.6
NSS
Expected minimum version: 3.16.5 Basic ECC
Version in use: 3.16.5 Basic ECC
NSSSMIME
Expected minimum version: 3.16.5 Basic ECC
Version in use: 3.16.5 Basic ECC
NSSSSL
Expected minimum version: 3.16.5 Basic ECC
Version in use: 3.16.5 Basic ECC
NSSUTIL
Expected minimum version: 3.16.5
Version in use: 3.16.5
Experimental Features
---------------------
hello, you have malicious addons present. please go to the firefox'' menu ≡ > addons > extensions'' and remove HDPlus-V1.9 and Plus-HD-V1.9c.
afterwards run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] to make sure that adware isn't present in other places of your system as well.
[[Troubleshoot Firefox issues caused by malware]]
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I'm having trouble with my Apple ID. I changed my email account, and recently (a month ago) and since I switched is requested every time I open any app to Apple ID password to the old email. How can I solve this? Could it be that my iPhone 4S is in sync with my Ipod???
If you updated your existing account then try logging out of it on the iPhone by tapping on the id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on the iPhone. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.
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One icon that appears is the one prompting to move it into the applications folder, along the blue one (flat box shaped, with the white Firefox icon, and a slot in the front, on the right side of the screen). I can't get these to stop reappearing.
== This happened ==
Every time Firefox opened
== I first downloaded the most recent Firefox (3.6.8)That should read "along with the blue one..."
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After reading all the other people who have the same issue, I guess as long as it runs when I do a restart, I'll just keep doing that until I see a fix for the problem...
Hello,
Did you try reinstalling Firefox? Download the latest version (33.0.2) for your operating system and language here:
* https://www.mozilla.org/en-US/firefox/all/
Uninstall Firefox in the Control Panel > Programs and Features. Then open Windows Explorer, and delete the folder:
* (32 bit Windows) C:\Program Files\Mozilla Firefox
* (64 bit Windows) C:\Program Files (x86)\Mozilla Firefox
And then reinstall Firefox.
Potentially unrelated: You are using an adblocker that hasn't been updated in over two years, try replacing it with something like [https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/ Adblock Plus]. -
How do I stop the Plugin Status screen from coming up every time I open Firefox?
I get a screen asking me to update or delete a list of plug ins. I don't want to see this every time I open Firefox.
Updating your Plugin programs would get rid of that "nag" page when you open Firefox.
Both Java and Flash received updates this past week.
Type '''about:config''' in the URL bar and hit Enter. <br />
''If you see the warning, you can confirm that you want to access that page.''
Pref = '''plugins.update.notifyUser''' if it shows as True, double-click that pref to toggle it to '''False''' -
There is a program that has attached itself to my Firefox browser. Every time I open Firefox to search the internet this program is using pop-ups, to the extent that it completely interferes with my searches.
hello Bill851, if you notice signs of malware on your system please try these steps:
# [[Reset Firefox – easily fix most problems|reset firefox]] (this will keep your bookmarks and passwords)
# afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
# finally run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] to make sure that adware isn't present in other places of your system as well.
[[Troubleshoot Firefox issues caused by malware]] -
I upgraded to the latest version of Mozilla Firefox and ever since then, every time I open Firefox it asks me if I want to allow Mozilla to make changes to my hard drive. I have to answer "Yes" or else it won't open Firefox. Then when I open my AOL Webmail and try to browse for an attachment, it freezes up the browser window and I have to open the Task Manager to close Firefox. I have now gone back to Internet Explorer which does not have either one of these problems.
Maybe just corrupted Disk Utility preferences ...
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Preferences/com.apple.DiskUtility.plist
Click Go then move the com.apple.DiskUtility.plist file to the Trash.
Restart your Mac then try creating a .dmg file. -
How do I block a popup? I allowed this popup to open once. Now I have set the popup blocker to block all sites but this popup still opens every time I open Firefox and sometimes (usually) when I open a new tab.
I Have stopped and restarted Firefox multiple times.
I have rebooted the computer.
I have set the tools/options/content/block pop-up windows/exceptions to block all sites (no exceptions).
I have no other issues with Firefox.
I have Adblock plus (with (1) subscription) installed
I am currently using Firefox version 4.0 on Windows7 Ultimate.Just to address the last point: check your History menu to see whether you have the Restore Previous Session option and use that if you can. If that is grayed out or doesn't restore everything, check the Recently Closed Windows and Recently Closed Tabs lists for other pages.
The unwanted window may be generated by an add-on. Try disabling ALL nonessential or unrecognized extensions on the Add-ons page. Either:
* Ctrl+Shift+a
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In the left column, click Extensions. Then, if in doubt, disable.
Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Any improvement?
Here are some other things to check:
(1) user.js file that changes Firefox startup behavior and overrides your preferences. This article describes how to track that down and delete it if you have one: [[How to fix preferences that won't save]].
(2) Possible hijacked shortcut. Check the "target" of the desktop icon you use to start Firefox to see whether it lists the unwanted page. To do that:
right-click the icon > Properties > Shortcut tab
For 64-bit Windows 7, the Target should be no more and no less than this:
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe"
(3) Possible undisclosed bundle items. If you have installed any free software recently, check your Windows Control Panel, Uninstall a program for surprises. If you click the "Installed on" column head to group by date, it is easier to spot bundled junk. Remove everything suspicious or unrecognized.
(4) Supplemental clean up scans. Our support article lists tools other Firefox users have found helpful: [[Troubleshoot Firefox issues caused by malware]].
Hopefully that cures it. -
How do I stop the "Better Privacy" help page coming up every time I open Firefox and while browsing?
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chrome://bprivacy/content/BetterPrivacy.html
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*Edit > Preferences > General > Startup: Home page
*https://support.mozilla.org/kb/How+to+set+the+home+page - Firefox supports multiple home pages separated by '|' symbols
*https://support.mozilla.org/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox
If you do not keep changes after a restart then see:
*http://kb.mozillazine.org/Preferences_not_saved -
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To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
Also, on the General tab in Firefox preferences, what are "When Firefox starts" and "Home Page" set to? -
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and so on.
Help! Thanks!I am having the same problem and it seems to have just started (6/15/11). I have tried reloading the program several times and even the first release of the 4.o with no success. The same scenario also occurs when I click to open a new "tab" after the browser is already launched.
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Mac OS X 3.4 GHz, Intel i7Hi dgbakker-
When you open Firefox and go to the Firefox > About menu, does it say that Firefox is up to date? I've seen at least one other person with this issue, and any more detail would be helpful. -
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