Every time I open Reader XI I get a box that pops up and says "Cannot open in protected mode due to

incompatible system configuration"

Hi sdc01522,
Please help me in understanding your problem better as on normal Win7 machines we don't get these issues.
Can you please let me know the following:
1) Exact operating system like Win7 or WinXP or Win8 (32bit or 64 bit) (Home, Professional, Enterprise or Ultimate) (Goto Computer , right click and you'll see the details in Windows Edition and system)
2) Any antivirus/ antimalware/ encryption software installed in your system? (It might be stopping Adobe Reader to open with protected mode enabled)
3) Are you login with any specific kind of user or normal administrator user ?
4) Is your system a part of any special file system?
5) Have you installed Adobe Reader at the default location (For 32-bit systems it is C:\Program Files\Adobe\Reader 11.0 and 64-bit it is C:\Program Files (x86)\Adobe\Reader 11.0 ) or any other location?
Thanks,
Shakti K

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