Every time I purchase something I'm told I'm on a new computer and I need to verify my billing information. I then get an e-mail saying a purchase was made from a new unverified machine. Why?
I only use my laptop, but it never seems to register with ITunes. I'm tired of having to re enter my billing information for every song I buy. How do I get ITunes to accept that the computer I use is really me.
Found out what the issue was... turned out that I typed the answers in wrong.
But I did go in and add in a rescue email just to be on the safe side.
Similar Messages
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I am trying to open a preciously completed project mad eon premiere pro CC 2014. I purchased a new computer and downloaded the same premiere pro cc 2014. However when i try to open my old project it says the project was made on a newer version and cannot open.
that makes no sense...i downloaded the same version of premiere pro CC...help please!Hi,
Seems that you don't have the most recent version installed right now. After launching Premiere Pro go to Help > Updates and check if any updates are available.
Thanks,
Rameez -
I bought a new computer and I need to transfer the software - How do I do that?
I bought a new computer and I need to transfer the software - How do I do that?
[email protected] ,
To transfer the product from one system to another , first step would be to deactivate the product from that machine so that you have an empty seat available for you . Second step , will be to get the media and install the product on the new machine and then activate it using the serial number that you will have .
Also , if you are not sure of the details of the order, you can please share the order number with me in a private message and I will get back to you with the information.
Regards,
Kartikay Sharma -
How come now every time i throw something into the recycle bin it asks for my password and when I do it doesn't show in my bin help please!
You're throwing away files that either don't belong to you or are in a folder that doesn't belong to you. Since your user account has Administrator privileges, it just ask you for authentication, else it would forbid the operation.
To better understand the concept, select one of your files from your home directory and press Control-I. In the info window, check the Sharing & Permissions section at the bottom. Do the same with one of the files that asks for the password. -
I bought a new computer and downloaded i-tunes. Is there any way to get the music from my i-pod nano to my "new" i-tunes library (without having to import all the CDs again)?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
My motherboard went out and I got a new computer and I need to deactivate Pro X from the old system and activate it on the new system. How is this done?
Hi David ,
If it is a retail version ,then you need to deactivate it and uninstall it as well from your old computer and then you can install it back on the new computer.
If it a subscription based software ,then you just need to deactivate it and you can operate the same on your new computer by entering in your credentials .
For more information ,you can refer to this link.
https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Regards
Sukrit Dhingra -
I have a new computer and i need to sync my phone to update, but i'm afraid if I do I will lose alot of stuff....is this correct?
Third time I've answered this question today.
The BEST way is to copy your data from your old computer to your new computer, or, if you don't have the old computer anymore the backup that you should have made of it before retiring it. If neither of these is possible see this user tip: https://discussions.apple.com/docs/DOC-3141 -
I bought and new computer and I need to download my cloud membership to it without access to my old computer
Just download and install it like you did originally.
Creative Cloud Help / Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Installing Creative Cloud Apps
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/ -
I got a new computer and I need to back up my iPod but it says it can only be with one iTunes how can I make it work
Yes. I have no personal experience with this, but it is possible to recover your music from an iPod. See this link: http://guides.macrumors.com/Recovering_Songs_from_an_iPod
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I got a new computer and I need to transfer my membership (cc and lightroom) to the new computer. How do i do this?
The same way you did the first time
Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each -
I have two versions of Pr, one is the latest 2014 and when trying to open a Pr2014 session, I get an error message saying the project was saved in a newer version and cannot be opened. Could there be an issue with an older Pr application on the computer? Please help!
You need to be very careful which project you open in which version.
For 2014 make sure its on 2014.1 build 81. -
I have a new computer and I am trying to find a link to download photoshop elements premier 11 the link I was sent by the tech only shows what I need...what I need is an actual download button
This is actually the Photoshop forum. Premiere Elements forum is here
Premiere Elements
I assume you realise that 11 is not the current version, which is now up to 12
http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements&loc=us
And if yes, that you had 11 installed on your last computer? Did that come on a disk or download? If disk, have you now lost that disk?
If yes, and you registered your software, log on to your Adobe account, and find My Orders (or similar). You may find the download link and your serial number there. -
I purchased the adobe pdf converter program, however, I am now using a new computer and I need to know how to retrieve it so that it can work on my new computer.
What exactly did you purchase: Acrobat, or the ExportPDF / PDF Pack online service?
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HT1420 I have a new computer and I need to deauthorise this computer.
I have a new computer and I need to deauthorize my computer. thanks
You can authorise and deauthorise an account on a computer's iTunes via the Store drop-down menu at the top of iTunes - if you are using a PC with iTunes 11 on then control-B should get the menus to show
e.g. -
I just got a new computer and i need to get my itunes on to my new iphone aswell?
how to retrieve my old itunes.....i just bought a new computer and iphone because both broke?
If you have a backup made of your iTunes library, you can restore that to your new computer. Post back with information on how the backup was made and someone can give you instructions. If you have no backup, you'll have to hope that the hard drive in your old computer still is working. If it is, you can mount the hard drive in an external case, attach it to your new computer, and copy the iTunes folder from the user folder on the old drive.
If you have neither a backup nor your old hard drive, then unless you have your content on some other iOS device, you'll probably have to re-import your CDs and repurchase anything you purchased from the iTunes Store other than iPhone app which can be re-downloaded without additional charge.
Regards.
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