Every time i try to log in Itunes tels me that my ID hasn't been udsed jet and that i should chek my acount information.

please help me

<<That may be so, but email is an inclusive part of the broadband package.
If the broadband service  activated on a given date, then the included email facility should be working too. Anything else would be an altogether unacceptable situation for me...unless the broadband had been activated in advance of any agreed date.>>
I totally agree with this. Never before have I signed up for a service where email has taken longer to be activated than the broadband connection, in fact, it's been the total opposite, all my past providers activated my email account before the broadband was activated and I was able to start using the address immediately so that by the time bb was enabled, I was ll and truly up and running.
I do not want a hotmail account or any other type of email account, I want to use what I am paying for, btinternet.
So far, am not a happy customer and am beginning to wonder if I should have gone with another provider.
Sorry for the rant but I expect more from such a big company.
Alison.
From Alison, sent from my iPad 2

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    06-sep-2012 0:14 
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  • ITunes crashes every time I try to access the iTunes store

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    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread
    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 com.apple.CoreFoundation 0x9489dd04 CFRelease + 196
    1 com.apple.JavaVM 0x1a26d4da CreateInstalledFrameworkJVMInformation + 407
    2 com.apple.JavaVM 0x1a26a00c CreateListOfAllInstalledJVMs + 30
    3 com.apple.JavaVM 0x1a26d147 CreateCompleteJVMListSortedByUserPrefsForTask + 90
    4 com.apple.JavaVM 0x1a2694f3 JVMCreateJVMListOfCurrentArchitectureForTask + 20
    5 com.apple.JavaPluginCocoa 0x1665da09 0x1665d000 + 2569
    6 com.apple.JavaPluginCocoa 0x1665dbfe BP_CreatePluginMIMETypesPreferences + 102
    7 com.apple.WebKit 0x905986f4 -[WebBasePluginPackage createPropertyListFile] + 52
    8 com.apple.WebKit 0x90598665 -[WebBasePluginPackage pListForPath:createFile:] + 149
    9 com.apple.WebKit 0x90597814 -[WebBasePluginPackage getPluginInfoFromPLists] + 436
    10 com.apple.WebKit 0x9059704f -[WebPluginPackage initWithPath:] + 287
    11 com.apple.WebKit 0x90596ed6 +[WebBasePluginPackage pluginWithPath:] + 70
    12 com.apple.WebKit 0x90596dd0 -[WebPluginDatabase(Internal) _scanForNewPlugins] + 480
    13 com.apple.WebKit 0x90596805 -[WebPluginDatabase refresh] + 101
    14 com.apple.WebKit 0x90596595 +[WebPluginDatabase sharedDatabase] + 181
    15 com.apple.WebKit 0x905964c5 -[WebViewFactory pluginsInfo] + 37
    16 com.apple.WebCore 0x975e249a WebCore::PluginData::initPlugins() + 186
    17 com.apple.WebCore 0x975e234a WebCore::PluginData::PluginData(WebCore::Page const*) + 74
    18 com.apple.WebCore 0x975e22ba WebCore::Page::pluginData() const + 90
    19 com.apple.WebCore 0x975e2211 WebCore::PluginArray::length() const + 17
    20 com.apple.WebCore 0x975e2186 WebCore::jsPluginArrayLength(JSC::ExecState*, JSC::Identifier const&, JSC::PropertySlot const&) + 38
    21 com.apple.JavaScriptCore 0x92c99bb8 JSC::JSValue::get(JSC::ExecState*, JSC::Identifier const&, JSC::PropertySlot&) const + 344
    22 ??? 0x1dd090e0 0 + 500207840
    23 com.apple.WebCore 0x97ac93a0 WebCore::JSPluginArray::~JSPluginArray() + 0
    24 ??? 0x000007e9 0 + 2025
    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x923beb42 kevent + 10
    1 libSystem.B.dylib 0x923bf25c dispatch_mgrinvoke + 215
    2 libSystem.B.dylib 0x923be719 dispatch_queueinvoke + 163
    3 libSystem.B.dylib 0x923be4be dispatch_workerthread2 + 240
    4 libSystem.B.dylib 0x923bdf41 pthreadwqthread + 390
    5 libSystem.B.dylib 0x923bdd86 start_wqthread + 30
    Thread 2:
    0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
    1 libSystem.B.dylib 0x92398a67 mach_msg + 68
    2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
    6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    7 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 3:
    0 libSystem.B.dylib 0x92398342 semaphorewait_signaltrap + 10
    1 libSystem.B.dylib 0x923c5eb8 pthread_condwait + 1089
    2 libSystem.B.dylib 0x9240e42f pthreadcondwait + 48
    3 com.apple.iTunes 0x0001ceb3 0x1000 + 114355
    4 com.apple.iTunes 0x0001c407 0x1000 + 111623
    5 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    6 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 4:
    0 libSystem.B.dylib 0x923b7286 select$DARWIN_EXTSN + 10
    1 com.apple.CoreFoundation 0x9490d82d __CFSocketManager + 1085
    2 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    3 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 5:
    0 libSystem.B.dylib 0x9245f46a accept$NOCANCEL$UNIX2003 + 10
    1 libSystem.B.dylib 0x9245e342 accept + 32
    2 com.apple.iTunes 0x003c942c 0x1000 + 3965996
    3 com.apple.iTunes 0x0042c0f9 0x1000 + 4370681
    4 com.apple.iTunes 0x0042c1c7 0x1000 + 4370887
    5 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    6 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 6:
    0 libSystem.B.dylib 0x9245f46a accept$NOCANCEL$UNIX2003 + 10
    1 libSystem.B.dylib 0x9245e342 accept + 32
    2 com.apple.iTunes 0x003c942c 0x1000 + 3965996
    3 com.apple.iTunes 0x0042c0f9 0x1000 + 4370681
    4 com.apple.iTunes 0x0042c1c7 0x1000 + 4370887
    5 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    6 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 7:
    0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
    1 libSystem.B.dylib 0x92398a67 mach_msg + 68
    2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
    6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    7 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 8:
    0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
    1 libSystem.B.dylib 0x92398a67 mach_msg + 68
    2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
    6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    7 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 9:
    0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
    1 libSystem.B.dylib 0x92398a67 mach_msg + 68
    2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
    6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    7 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 10:
    0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
    1 libSystem.B.dylib 0x92398a67 mach_msg + 68
    2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
    6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    7 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 11: JavaScriptCore: FastMalloc scavenger
    0 libSystem.B.dylib 0x923c6262 _semwaitsignal + 10
    1 libSystem.B.dylib 0x923c5f1e pthread_condwait + 1191
    2 libSystem.B.dylib 0x923c7bb8 pthreadcondwait$UNIX2003 + 73
    3 com.apple.JavaScriptCore 0x92d623e6 ***::TCMalloc_PageHeap::scavengerThread() + 614
    4 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 12:
    0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
    1 libSystem.B.dylib 0x92398a67 mach_msg + 68
    2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
    6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    7 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 13:
    0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
    1 libSystem.B.dylib 0x92398a67 mach_msg + 68
    2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
    6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    7 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 14:
    0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
    1 libSystem.B.dylib 0x92398a67 mach_msg + 68
    2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
    6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    7 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 15: Dispatch queue: com.apple.CFURLCACHEworkqueue
    0 libsqlite3.dylib 0x904d23cf balance_nonroot + 2175
    1 libsqlite3.dylib 0x904d1620 balance + 96
    2 libsqlite3.dylib 0x904e783c sqlite3BtreeInsert + 1228
    3 libsqlite3.dylib 0x9053e30d sqlite3VdbeExec + 9421
    4 libsqlite3.dylib 0x90548857 sqlite3_step + 1639
    5 com.apple.CFNetwork 0x91dc1e8f _CFURLCache::StepSQLStatementToCompletion(sqlite3stmt*, long) + 35
    6 com.apple.CFNetwork 0x91dc0e89 _CFURLCache::ExecuteSQLInsert(CFCachedURLResponse const*, __CFString const*, _CFURLRequest const*) + 1395
    7 com.apple.CFNetwork 0x91daa959 ProcessCacheTasks(__CFURLCache*) + 484
    8 com.apple.CFNetwork 0x91daa1ba _CFURLCacheTimerCallback(void*) + 211
    9 com.apple.CFNetwork 0x91dc07c7 _CFURLCacheCreate_block_invoke3 + 65
    10 libSystem.B.dylib 0x923ccc58 dispatch_source_latch_andcall + 62
    11 libSystem.B.dylib 0x923bfb92 dispatch_sourceinvoke + 210
    12 libSystem.B.dylib 0x923be719 dispatch_queueinvoke + 163
    13 libSystem.B.dylib 0x923bec55 dispatch_queuedrain + 258
    14 libSystem.B.dylib 0x923be6a8 dispatch_queueinvoke + 50
    15 libSystem.B.dylib 0x923be4be dispatch_workerthread2 + 240
    16 libSystem.B.dylib 0x923bdf41 pthreadwqthread + 390
    17 libSystem.B.dylib 0x923bdd86 start_wqthread + 30
    Thread 16:
    0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
    1 libSystem.B.dylib 0x92398a67 mach_msg + 68
    2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
    6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    7 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 17:
    0 libSystem.B.dylib 0x923bdbd2 _workqkernreturn + 10
    1 libSystem.B.dylib 0x923be168 pthreadwqthread + 941
    2 libSystem.B.dylib 0x923bdd86 start_wqthread + 30
    Thread 18:
    0 libSystem.B.dylib 0x923bdbd2 _workqkernreturn + 10
    1 libSystem.B.dylib 0x923be168 pthreadwqthread + 941
    2 libSystem.B.dylib 0x923bdd86 start_wqthread + 30
    Thread 19:
    0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
    1 libSystem.B.dylib 0x92398a67 mach_msg + 68
    2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x948ccf21 CFRunLoopRunInMode + 97
    5 com.apple.Foundation 0x91721434 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
    6 com.apple.Foundation 0x916e88dc -[NSThread main] + 45
    7 com.apple.Foundation 0x916e888c _NSThread__main_ + 1499
    8 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    9 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00000000 ebx: 0x9489dc4d ecx: 0x0016c5d0 edx: 0x00000001
    edi: 0x1b9711a0 esi: 0x00000000 ebp: 0xbfffccc8 esp: 0xbfffccb0
    ss: 0x0000001f efl: 0x00000246 eip: 0x9489dd04 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x579c8000
    Binary Images:
    0x1000 - 0xc48fe8 com.apple.iTunes 9.1.1 (9.1.1) <DD579DA9-3B98-7E41-0654-34CC0E85FA6D> /Applications/iTunes.app/Contents/MacOS/iTunes
    0xe8b000 - 0xe93ff7 com.apple.ipodsynchronization 3.0 (116) <B41B2240-34E9-4A5E-A210-F02D99E3C00E> /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
    0xe9b000 - 0xea0ff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
    0xea6000 - 0xf2dfe3 com.apple.iTunes.iPodUpdater 9.0 (9.0) <8DC49244-9DB1-69B5-59B2-9DD760235C74> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
    0xf79000 - 0xfb9ff7 com.apple.vmutils 4.2 (106) <834EA6B0-C91B-4CF1-ED3C-229C26459578> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x1520000 - 0x15d5fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
    0x3000000 - 0x4081ff7 com.apple.CoreFP 1.7.16 (1.7) <D9FBCCA9-7BAB-BD02-394A-E889033088C9> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
    0x419a000 - 0x419bfff +com.ecamm.pluginloader Ecamm Plugin Loader v1.0.5 (1.0.5) /Library/InputManagers/Ecamm/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader
    0x41a1000 - 0x41a1ffd +com.yazsoft.SDEnhancer ??? (1.0) <C3722E3E-2226-4B25-5FAE-7FBD460B0A22> /Library/InputManagers/SpeedDownload Enhancer/SpeedDownloadEnhancer.bundle/Contents/MacOS/SpeedDownloadEnhancer
    0x41a6000 - 0x41a7fff +com.1passwd.InputManager 2.5.8 (5968) <4A20D22A-BB25-15AC-6E72-8631964A8239> /Library/InputManagers/1PasswdIM/1PasswdIM.bundle/Contents/MacOS/1PasswdIM
    0x41f8000 - 0x41f8ff7 libmx.A.dylib 315.0.0 (compatibility 1.0.0) <01401BF8-3FC7-19CF-ACCE-0F292BFD2F25> /usr/lib/libmx.A.dylib
    0x437e000 - 0x43caff3 com.apple.mobiledevice 319.14 (319.14) <E7AE7289-8D5C-AB71-E527-78A60AF9BED4> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
    0x43e8000 - 0x43edff7 com.apple.AppleMPEG2Codec 1.0.1 (220) <6FDFF3C8-7ECE-CB74-1374-9C0230C54F78> /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
    0x4700000 - 0x4726fff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <32607000-7573-6D51-ABC3-420B4A0D6629> /usr/lib/libssl.0.9.7.dylib
    0x15d59000 - 0x160d8ff3 com.apple.RawCamera.bundle 3.0.2 (527) <981AB834-6C34-6FA5-F886-01DF06C56609> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x163ca000 - 0x163ccff7 com.apple.MLTEFile 3.2.0 (3.2.0) <71F70505-F986-B8E1-7C0D-278DF22742ED> /System/Library/CoreServices/MLTEFile.bundle/Contents/MacOS/MLTEFile
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    Hi 1626army,
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    ≈≈≈≈≈≈
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