Every time I try to log in to the Mac App Store, I get red words saying "An unknown error has occurred" How do I fix this?

Every time I try to log in to the Mac App Store, I get red words saying "An unknown error has occurred" How do I fix this?

Try deleting the cache associated wi the App Store.
Quit the App Store if it's open.
Now open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy/paste:   ~/Library/Caches/com.apple.appstore
Click Go then move the Cache.db file from the com.apple.Safari folder to the Trash.
Try the App Store.

Similar Messages

  • Every time i try to sign in to the mac app store i get the message 'an unknown error has occurred"

    I can sign into the iTunes store but not into the Mac App Store. I don't have this problem on my other Mac running the same Mac OS X 10.6.8.

    Try deleting the cache associated wi the App Store.
    Quit the App Store if it's open.
    Now open the Finder. From the Finder menu bar click Go > Go to Folder
    Type or copy/paste:   ~/Library/Caches/com.apple.appstore
    Click Go then move the Cache.db file from the com.apple.Safari folder to the Trash.
    Try the App Store.

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    Change your Date & Time settings to reflect automatic. It will fix the problem.

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    Did you read my response in your first post? Look here.
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    http://support.apple.com/kb/ht1430

  • Why am i getting an error message that says "an unknown error has occured" when i try to update my apps in the app store

    Can someone please offer some suggestions why I am getting an error message that says "an unknown error has occured" when I try to download or update my apps in the app store?
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    Hi ...
    Try here > Mac App Store: "An unknown error occurred (100)" when purchasing
    If that doesn't help, drag the App Store icon straight up off your Dock so it goes, "poof".
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    Restart your Mac then try again.

  • When I try to sign into my Apple ID account, I get a message that says "An unknown error has occurred"  I reset my password but that didn't help.  What do you suggest?

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    Restart your Mac then try again.

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    Everytime i try to sign into my iTunes account, it says: We could not complete your iTunes store request. An unknown error has occured (0x800B0101). What does this mean and how can i fix it?

    Hello zabetnz
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    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
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  • Mavericks will not download from the App store. Repeatedly receive a message that "an error has occurred. Try again"

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    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
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    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
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    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
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    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • I can't log in to my apple ID on my iphone 4s, I can on the computer, but it says an unknown error has occurred whenever I try to sign in to download any apps or anything. Help!

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        for the       Points.
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    If it was through an Apple Authorised Service Provider  I am sure you will be able to convince them that they missed the end of the job.
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     G4/1GhzDual MDD (Leopard 10.5.8)
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    <<That may be so, but email is an inclusive part of the broadband package.
    If the broadband service  activated on a given date, then the included email facility should be working too. Anything else would be an altogether unacceptable situation for me...unless the broadband had been activated in advance of any agreed date.>>
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    afterwards, run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
    [[Troubleshoot Firefox issues caused by malware]]

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