Everytime I click "Rename Layer" the program shuts down.

I recently got the trial version of Photoshop Elements 13 and it was working fine last night and was doing everything that I needed it to do, but today I opened it up and couldn't go through "Rename Layer" to add on a second layer, which I really need. I just use the program for digital art. I've already tried uninstalling it and reinstalling it, multiple times. So if anyone could help that would be great. I need help on how to stop this happening or to add another layer without using "Rename Layer". Thanks

Assuming you are using Office for Mac, you may want to ask your Office for Mac in the Office for Mac forums: http://answers.microsoft.com/en-us/mac?auth=1.

Similar Messages

How can I Recover an iMovie project after the program shuts down unexpectedly?

I was working on an iMovie when the program shut down unexpectedly. I had worked on this project many times before and it always showed up in my project library. After the shutdown, however, I tried to open up the project and it is no longer in the project library. I can find it in the finder but when I click on it, it will open iMovie but the project is not listed. It has to be in there somewhere! How can I recover it? Please hlep!

There are numerous reports here on the forum about this issue (I've been bitten by it too). It's becoming an epidemic.
Here's one thread:
https://discussions.apple.com/message/21157327#21157327
The recent update to iMovie '11 (to version 9.0.9) may have fixed this, but it's impracticable to test, given the random nature of the problem.
The best solution is to always have Time Machine running when editing in iMovie. Also, with larger projects, it's a good idea to duplicate the project from time to time. To duplicate, while in Project Library view (where all your projects are listed), select File > Duplicate Project. Project files are relatively small, as they mainly reference the associated Event (or Events), as well as keeping track of your edits, titles, transitions, music and so forth.
John

A book I created in iphoto keeps making the program shut down with an error message...

I created a photo book on my iphoto but have not purchased yet. Now when I open iPhoto and click on the book under 'keepsakes' the program shuts down and says iphoto quit unexpectedly. I have been unable to open the book since I created it. The other book that I have made before opens but for some reason, the program will immediately shut down after I click on it.

It could be that the database entries for that particular book are corrupted. Apply the fix below in order as needed:
Fix #1
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
iPhoto 8 (09) and earlier- run the options indicated
iPhoto 9 (11) and later- run Option #4 to rebuild the database
OT

Help! While editing a photo in CS3 the program shut down and will not reopen my psd file.

Help! While editing a photo in CS3 the program shut down and will not reopen my psd file. The error message reads "cannot complete your request because of a program error" -- it is a very large file (I have been saving it all along) and I had just "flattened layers" and went to open up a new, blank photo file when it shut down. Is there anyway to get this file to open? Any advice would be greatly appreciated! (p.s. after reading a couple of similar threads, I have a feeling it's hopeless. But I'd also like to know WHY this might have happened!) Thanks in advance!

Thank you. I appreciate you taking the time to respond and for sharing the article--I did panic. Here are the details of my system:
Model: HP p7-1247c
Processor: AMD A8-3820 APU with Radeon HD Graphics
Installed Memory: 8 GB (7.48 usable)
System Type: 64-bit
Windows 7 Home Premium
I am using Photoshop CS3. It seems that I can work on photos and save them. But I am unable to open them back up. I have tried saving the files as psd and tiff with the same result. The error message is: "cannot complete your request because of a program error"
The interesting thing is that I can open up InDesign and "place" the psd file within InDesign (then export and save as a jpeg). So I don't think the files are necessarily corrupted. I uninstalled Photoshop and reinstalled it last night, but there's no change.
If you have any ideas, I'd appreciate it. Or, should I repost my question with this more complete info? Thank you!

Just downloaded and installed new LR CC. No apparent problems with the D/I on my iMac, OS 10.10.3. however LR CC will not start. I get a momentary flash of the opening screen and then the program shuts down. From the posts it looks like this if a ver

Just downloaded and installed new LR CC. No apparent problems with the D/I on my iMac, OS 10.10.3. however LR CC will not start. I get a momentary flash of the opening screen and then the program shuts down. From the posts it looks like this if a very common problem. Any help would be appreciated. Thanks.

Have you tried logging out of your CC desktop app, then logging back in again? Quit/Restart won't work, but logging out and back in should. See here: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

I can not save as pdf. When I try to, the program shuts down. What shall I do?

I can not save as pdf. When I try to, the program shuts down. What shall I do?

Adobe Community: File Crashing on Output - printing/PDF/other

I have elements 9 and just a day ago everything was fine but now all of a sudden any time I try to convert or save my project or even burn it to a DVD the program shuts down on me.

I have elements 9 and just a day ago everything was fine but now all of a sudden any time I try to convert or save my project or even burn it to a DVD the program shuts down on me.

connermac8
Is the crash/shutdown for this one specific project or does it occur in new projects as well?
On what computer operating system are you running Premiere Elements 9 and are you running Premiere Elements as the 9.0.1 Update?
In cases such as these, the first factor to rule in or out are the preferences/setting file. Here you want to delete the Adobe Premiere Elements Prefs file.
The directions to its location will vary with the operating system. So the operating system information is important to post. Some of the many factors
that we need to evaluate
a. does the problem exist with and without antivirus and firewall(s) disabled.
b. are you using a pen and tablet device instead of a mouse.
c. does your computer need a clean up/clear out - is your computer optimized
Your answers to the questions above will help us to customize and plan appropriate troubleshooting strategy. So, let us start with the above and then decide what next.
Thank you.
ATR

I am having trouble with Powerpoint, when I select slideshow mode the program shuts down

Can someone help me? I am having troube with Powerpoint. When I select the slideshow mode the program shuts down.

Assuming you are using Office for Mac, you may want to ask your Office for Mac in the Office for Mac forums: http://answers.microsoft.com/en-us/mac?auth=1.

I have joined adobe photoshop but the program shut down after just one minute, why? I cannot use it!

I have joined adobe photoshop but the program shut down after just one minute, why? I cannot use it!

Without proper system information and other details nobody can tell you anything. If the program shuts down after a while then presumably it fails to verify your activation, so refer to this:
Sign in, activation, or connection errors | CS5.5 and later
Mylenium

MB pro late 2011: The program shuts down and then the computer "dies"

Hi! I just bought a Mackbook pro from late 2011 but my programs (as imovie, iphoto, spotify ect) shuts down like all the time and then the computer "dies" and sometimes I have to reformat the computer... Anyone that know why my computes is acting like this? Would be so grateful if someone could help we with this!

Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

Since I upgraded iphoto, the program shuts down. It loads for 2 minutes then just closes. Ihave sent reports in and updated the program but it has been so frustrating. I can't use iPhoto at all and can't even get at photos without it locking up. Help?

Since I upgraded to iphoto 11, I have not be able to access my photos without the program locking up, not respondiong, and shutting down. iphoto has went into repair on its own, but still shuts down. I have sent in reports each time, but have not figured out the problem. Has anyone else had this problem?

Post the first 50 - 100 lines of the crash log?
As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?
Post back with the result.

I am getting an error when reading the preview cache and the program shuts down.

I had to reload Lightroom on a new computer and after I did that it gives me an error when reading from its preview cache and then it shuts the program down. How can I fix this problem?

Delete the preview cache ... it is a folder whose name ends with Previews.LRDATA in the same folder as your catalog file.

My Itune match doesn't work. When it tries to update, it stalls on step 3. If I don't cancel it, I get a window saying "Itunes has stopped working" and the program shuts down. How can I fix this???

When my Itunes Match tries to update, it stalls every time on the third step "Uploading remaining songs and artwork". If I don't cancel it, very shortly I get a message saying "Itunes has stopped working" and then Itunes shuts down completely. Is there a fix for this? I have the most recent version of Itunes. HELP!

Hi The Funkster,
The resource below will provide some initial troubleshooting for the issue you are having uploading songs and artwork to iTunes Match.
How to troubleshoot iTunes Match - Apple Support
http://support.apple.com/en-us/TS4054
I hope this information helps ....
- Judy

I have downloaded I Tunes 10.7 and now the program shuts down when I try to play music videos?

I have downloaded I Tunes 10.7 to my computer and now the program closes when I try to play music videos. Is there a fix out there I can try?

from what I read on the discussion boards there seems to be little or nothing to do that may not mess up the computer (Like jerky videos if Quicktime fix is tried) except wait for Apple to do a proper fix with updates at this point. I am not willing to try the fixes explained so far. The reviews of them are spotty on them working if at all. My I Tunes works on everything but the videos and that is better than nothing which did happen at first. So I will keep watching for any other fixes that might be promising or an Apple Update.

Runtime error R6025 Pure virtual function call....the program shuts down as soon as its opened

iTunes shuts down as soon as it is opened. Message says Runtime error R6025. pure virtual function call. What is this and can it be fixed???

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT) as you start iTunes, then going to Edit > Preferences > Store and turing off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2

Everytime I click "Rename Layer" the program shuts down.

Similar Messages

Maybe you are looking for