Everytime I connect to update message comes up saying There was a problem with the downloading The network connection timed out what should I do
After connecting with itunes phone starts update but then message comes up saying "There was aproblem downloading the software for the iphone The network connection timed out" How do I fix this problem?
Usual cause of this is security software on your computer: Firewalls & Anti-Virus software. Turn off or disable all of that stuff, try again.
Similar Messages
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I had to reinstalled windows xp on my PC and everytime I try to download itunes a message pops up saying "there is a problem with this windows installer package. A program required for this install to complete could not be run". But it does not say what program is required. I've had to reinstalled windows xp before and never had a problem.
Go START/ALL PROGRAMS/APPLE SOFTWARE UPDATE"
If it offers you a newer version of Apple Software Update, do it but "Deselect" any other software offered at the same time.
Once done, try another iTunes install -
I updated itunes now itunes says there is a problem and shuts down the program everytime I open it.
I updated itunes now itunes says there is a problem and shuts down the program everytime I open it.
Hello there, cskilli.
The following Knowledge Base article offers up some great, in-depth and practical steps for troubleshooting the issue you're describing:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be...
I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
I am new to Mac...How do I get connected to a server on my network via a hyper link IP address path? When I try to open in a URL and login as a registered user with proper login it errors out saying there was a problem with connecting to the server?
Some of the following is going to use some technical terms — this area is inherently somewhat technical.
If you don't understand some part of the following reply, please ask.
Is this your own OS X Server system on your own network, or is this some other server within some larger organization?
You're posting this in the OS X Server forum, which is a software package that allows OS X systems to provide web-based and many other services; to become servers.
If it's your OS X Server on your network, then the network and DNS configurations are suspect, or the server is somehow malfunctioning or misconfigured. This is unfortunately fairly common, as some folks do try to avoid setting up DNS services.
If it's a larger organization and somebody else is managing the server and the network, then you'll probably need to contact the IT folks for assistance; to learn the network setup and DNS requirements, and if there's a problem with the server itself.
The basic web URL "hyper link IP address path" — without using DNS — usually looks something the following, where you'll need to replace 10.20.30.40 with the IP address of your server:
http://10.20.30.40
UptimeJeff has posted a URL that specifies the AFP file system; an OS X file share. That's used if you're connecting to an Apple storage service somewhere on your network. You might alternatively need to specify smb://10.20.30.40 or such, if it's a Windows file server. (There can be additional requirements for connecting to Windows Server systems, too.)
If there's local IT staff available here, please contact them for assistance. If these are your own local systems and your own local OS X Server system, then some information on the server will be needed. (If you're on a NAT'd network, you'll also need to get DNS services configured and working on your local OS X Server system and your network — you'll not be able to skip this step and reference ISP DNS servers here — or things can and usually will get weird.) -
I have been unable to back up my macbook to my time capsule for some time now. I received the following error message (translated from Swedish) when trying to back up using time machine:
"The network's volume could not be placed on the desktop. There was a problem with the user name or the password for the network.
Open system preferences and go to Time Machine. Select the volume for security backup again and state the correct user name and password."
I have confirmed the network password, and also tried with resetting the password. I have not idea what else to do. Any help is much appreciated.
Best regards,
JohnI have been unable to back up my macbook to my time capsule for some time now. I received the following error message (translated from Swedish) when trying to back up using time machine:
"The network's volume could not be placed on the desktop. There was a problem with the user name or the password for the network.
Open system preferences and go to Time Machine. Select the volume for security backup again and state the correct user name and password."
I have confirmed the network password, and also tried with resetting the password. I have not idea what else to do. Any help is much appreciated.
Best regards,
John -
i a unable to download the latest itunes 10 for my 4S iphone, a message appears saying that there is a problem with the windows installer.
I have disabled my firewall and virus but it is still no good, any ideas would be appreciated.a message appears saying that there is a problem with the windows installer.
What's the precise text of the message please? (There's a few different ones I can think of that you might be getting.) -
When I try to download iTunes it will pop up saying there is a problem we will research and get back to you with a solution but it doesn't
Go START/ALL PROGRAMS/APPLE SOFTWARE UPDATE"
If it offers you a newer version of Apple Software Update, do it but "Deselect" any other software offered at the same time.
Once done, try another iTunes install -
I've also spent hours on the phone with both apple and windows technical support specialists. This is very clearly not a windows issue. I've given my computer a clean boot, disable my antivirus and firewall, and then attempted to download (yes, from apple's website). I've delete all of the programs (in the necessary order) and then attempted reinstalling with absolutely no luck. I'm starting to think that there's absolutely nothing I will be able to do. I've also never been able to fine "apple software updater or apple software update on my computer, which is particularly odd because I haven't found a post in this community that answers that question. No, "apple software update" cannot be found by accessing the start menu or anything in the "C drive". Apple software update is also never included in the itunes download package that I get from apple's website (the others, such as bonjour, apple application support, and apple mobile support are). No matter what I do, I always get the mesage at the end of the download, "There is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
This may or may not be related to the "apple software update" issue.Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm. So will have to wait
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The details are listed in the question. However when I try to send an email message I get a message that says mail can't be sent but when I look in my sent file it shows the message sent.
yes it should be covered using 1 year warranty. You cant get refund unless you have some customer protection program. So call applecare, I dont know the number in the UK.
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I seem to be stuck in a deadend. I need to update ACR to 9.0 for Lightroom 6
Remove Office 2008 for Mac using Microsoft deinstall procedure. Reinstall Office 2008 for Mac. If there are updates, apply them. Using Disk Utility, verify/repair permissions on your boot drive.
Does Office for Mac 2008 now work correctly? If not, you may want to repeat the above first sentence, and then update to Office for Mac 2011, and apply the latest (14.4.8) update which has Yosemite fixes. -
How do I fix this?
What does it say other than that? That's a very vague description.
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a message comes up when i plug in my iPod shuffle (version 1.0.2) and when i click to restore and update message comes up saying iPod could not be restored unknown error occurred (1430)
The linked article
http://support.apple.com/kb/TS1372
has some suggestions. Did you try doing those things? -
Hi, im having trouble with my iPod 4th generation. I connect my USB into the right hole and my computer accepts it at first to start looking for photos and videos then, a message comes up saying there are no photos and videos on my iPod. I have been searching how to connect it and I cant find the answer Im looking for. I have a Windows 7 computer and my iPod is a 4th generation. I am not very technical so dont try and use software i dont know.
~Thank you!How did the photos get on the iPod?
If they are not in the iPod's Camera Roll album (e.g., synced to the iPod), you need a third-party program like TouchCopy or PhoneView -
I have been trying to update my iPhone 4 with iOS 5 for about 30 minutes and I keep getting the same thing. It says,"There was a problem downloading the software for the iPhone. The network connection could not be established." What do I need to do to solve this problem?
iOS: Resolving update and restore alert messages
For error -50: See error 13 and 14:
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
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