Everytime I try to launch the iTunes store I get a message that iTunes has stopped working and that windows is searchning for a solution to the problem, but nothing gets fixed
everytime I try to launch the iTunes store I get a message that iTunes has stopped working and that windows is searchning for a solution to the problem, but nothing gets fixed
Hello mcgivnma,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario
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iTunes successfully installs in my computer but the moment I open it, a message will appear showing that microsoft has stopped working and the program will close. What do I do?
Let's first try updating your QuickTime Player to the most recent version. Does that help with the iTunes launch errors?
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I have recently downloaded the new itunes. My computer will open itunes but then a screen pops up that says Itunes has stopped working and must close. This happens every time and i can not by pass it. I am afraid all my music is gone as well. I found on my computer that its an incompatible app. What does that mean exactly? Was itunes installed incorrectly? I have had itunes on my computer before and worked just fine and had no problems. Is it possibly a computer issue or Itunes? Need help thanks
Not completely sure. But if you think it is an iTunes issue...... follow through this: Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
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> Downloading past purchases from App Store, iBookstore, and iTunes Store
> How to use your iPod to move your music to a new computer
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Thanks for the additional details mnslider. Let's make sure that we figure this out. Is the device software currently up to date? You can check by going into Settings, Software Update, and Check New. As well you would be able to uninstall or clear the data and cache for that application to see if that would help. As well you would even be able to disable the application all together. Does the Google Play store state that Google requires an update? Take a look here to see how we can try to uninstall or clear the application data http://vz.to/1rUms7V.
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Does anyone have an answer to the above error message?
Can you open Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
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Everything seems fine until I try to access the ITunes store. Then I get a message that ITunes has stopped working and that Windows is looking for a solution. Then it tells me that no solution has been found and closes down Itunes.
I can still sync music / podcasts to my ipod and iphone. I am still getting podcast downloads automatically for the ones I have subscribed to.
This is the first time this issue with not being able to access the Itune stores has happened to me. I was just there 2 nights ago.Hello notime4,
The article linked below details some useful troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen -
When I sync my phone it gets to step 6 the does not complete the sync i get a message that says itunes has stopped working and needs to close anyone else have this issue
The same problem here!... My itunes stucks on "preparing to sync" when sync my ipad 2, and stucks on iphone 4 calendar sync...
Any solution?? Need help, please!!
Macbook pro 13 i7
Iphone 4
Ipad 2
Thanks!!! -
I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?
I have also retarted twice...
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Everytime I try to access ITunes store I get a message telling me ITunes has stopped working and crashes out of ITunes on me. Any thoughts ?
As requested - I copied and pasted as below
cheers
Andy
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.3.1.55
Application Timestamp: 4deec351
Fault Module Name: QuickTime.qts
Fault Module Version: 7.69.80.9
Fault Module Timestamp: 4cf4536a
Exception Code: c0000005
Exception Offset: 0001ae24
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: ac89
Additional Information 2: b588713172949356a1e70058af22876f
Additional Information 3: 2b4e
Additional Information 4: 48a0e3f3979eda2e360033d9ed6b251f -
Every time I go to the itunes store, I get the pop up "Itunes has stopped working and must close"
Under Details are : Problem Event Name: APPCRASHHello, Hal R.
Thank you for the question. Try the steps in the article below as they may help with the issue that you are experiencing with iTunes becoming unresponsive or unexpectedly closing.
iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Jason H. -
I've rented a movie from iTunes on my PC but every time i try to play it, a notification appears saying that iTunes has stopped working and it closes the program...how do I fix this???
Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
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