Everytime i try to print i get a sript error message and the document does not print

i cannot print----help

Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to
wall and printer. This will trigger a ‘dirty
power up’ and restore the printer to a known
good condition (if it is possible). No user
settings are lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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