Excel 2010 MS Query is not working

Hi, I am in the process of upgrading all my Excel 2003 spreadsheets to Excel 2010. I am running into problem with the MS Query. Spreadsheets have MS Query linking to MS database. However, when I open some of the spreadsheets, the MS Query
is not working ie. the blue circle keeps turning and then not responding. It is very weird that this MS Query is working fine with some spreadsheets but not couple and they are all linking to the same database except a small different in criteria. I
tried to re-create the Query in the spreadsheet in Excel 2010 by going to Data>From Other Sources>From Microsoft Query and select the database. Once I set up the criteria and click Return data, the Query gets stuck.
Please help! Any comments/suggestions will be appreciated.
Thanks

Hi,
There are many possible causes that can crash MSQuery in Excel 2010.
First, please make sure we have installed the latest Office 2010 and Windows patches.
Second, Please read the Blog, it explains one typical crash scenario.
=====
AppName: msqry32.exe AppVer: 14.0.4750.1000 ModName: msvcr90.dll
There are several possible resolution you can try to resolve the above crash:
1. When you launch MS Query, just disable the option "Validate queries before saving or returning data", this is the fifth box in the options menu.
The only problem is that if you have made any mistake in your query, you'll only be noticed when receiving the data in excel.
2. Repair all the keys into registry at the following place:
[HKEY_CURRENT_USER\Software\ODBC\ODBC.INI\ODBC]
For example:
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\ODBC\ODBC.INI\ODBC]
"TraceFile"="C:\\DOCUME~1\\...USERNAME...\\IMPOST~1\\Temp\\SQL.LOG"
"TraceDll"="C:\\WINDOWS\\system32\\odbctrac.dll"
http://blogs.technet.com/b/asiasupp/archive/2011/11/07/msquery-randomly-crashed.aspx
=====
Third, start the Excel 2010 with
safe mode, it helps us confirm if some add-ins cause this issue.
Hope it's helpful.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in
Office programs.

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805337 wrote:
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