Excel 2010 workbook crashing Excel 2013

We have someone who created a workbook in Excel 2010 and when we open it in Excel 2013 it will crash. You can open the doc and look at it, but once you start trying to do anything in it, after a random time period, it will crash. Also if you try to resave
the document it will crash every time, no matter how long you've been in the doc.
Is there any way we can track down what in the doc might be causing this? I've tried it on several different systems with excel 2013, a few of which have SP1 installed already and it does the same thing. Any suggestions?

Hi Jcasteel,
Could you please give us more information about this workbook?
Any Macros or formulas in this file? Does this file have any links to other files? Try to move VBA code or links manually to narrow down this issue(You can change this workbook in excel 2010). If it contains multiple worksheets ,open them separately
to address this issue.
In addition, have you ever try the general methods? e.g.
1.Open the workbook using the 'open and repair' feature(Start Excel->On the File menu-> click Open->In the Open dialog box, select the file that you want to open->Click the arrow on the Open button, and then click Open and Repair )
2.Start excel in Safe Mode(Press and hold the CTRL key, and then click the name of the Microsoft Office program that you want to run)
Also if it is convenient for you, you can share your workbook with us .
Wind Zhang
TechNet Community Support

Similar Messages

  • Refreshing Excel 2010 workbook with connection to Access database on shared network drive

    I have an Excel 2010 workbook that has a connection to an Access database that's on a shared drive on the company network. I can refresh the data in the regular Excel application but when it's hosted in the browser I get this error message "The data
    connection uses Windows Authentication and user credentials could not be delegated."
    Next, I installed PowerPivot for SQL server 2008 and used PowerPivot to connect to the same Access database. I uploaded it to a PowerPivot gallery but when I try to refresh the data but it says "the workbook was created in an older version of Excel
    and PowerPivot and cannot be refreshed until the file is upgraded." I tried to go to "Manage data refresh" but I get the "Sorry, something went wrong" page. Do I need to install PowerPivot for SQL server 2012 to do scheduled data refreshes?
    What about manual refreshes?

    I have an Excel 2010 workbook that has a connection to an Access database that's on a shared drive on the company network. I can refresh the data in the regular Excel application but when it's hosted in the browser I get this error message "The data
    connection uses Windows Authentication and user credentials could not be delegated."
    Next, I installed PowerPivot for SQL server 2008 and used PowerPivot to connect to the same Access database. I uploaded it to a PowerPivot gallery but when I try to refresh the data but it says "the workbook was created in an older version of Excel
    and PowerPivot and cannot be refreshed until the file is upgraded." I tried to go to "Manage data refresh" but I get the "Sorry, something went wrong" page. Do I need to install PowerPivot for SQL server 2012 to do scheduled data refreshes?
    What about manual refreshes?

  • Cannot open an Excel 2010 workbook by using Internet Explorer 8.0 in sharepoint 2010

    When am trying to open a Microsoft Office Excel 2010  workbook from a Web site by browsing to the location with Microsoft Internet Explorer 8.0, you cannot open the file. Instead, you receive the following messages:
    Some files can harm your computer. If the file information below looks suspicious, or you do not fully trust the source, do not open this file.
    Would you like to open the file or save it to your computer?
    If you click Open, you receive the following error message:
    Could not open 'http[s]://<var>Server_name</var>/<var>File_path</var>/<var>File_name</var>.xls'.
    After you click OK, you receive the following error message:
    Microsoft Excel cannot access the file 'http[s]://<var>Server_name</var>/<var>File_path</var>/<var>File_name</var>.xls' There are several possible reasons:
    The file name or path name does not exist.
    The file you're trying to open is being used by another program. Close the document in the other program, and try again.
    The name of the workbook you're trying to save is the same as the name of another document that is read-only. Try saving the workbook with a different name.
    Ramesh

    Hi Ramesh,
    Please install the hotfix package and test the issue again:
    http://support.microsoft.com/kb/2817576/en-us
    In addition, try uncheck the option “confirm open after download” per:
    http://jritmeijer.wordpress.com/2006/08/20/some-files-can-harm-your-computer-if-the-file-information-looks-suspicious-or-you-do-not-fully-trust-the-source-do-not-open-the-file/
    Regards,
    Rebecca Tu
    TechNet Community Support

  • How can I recover a previously saved Excel 2010 workbook

    How can I recover a previously saved Excel 2010 workbook?  The I mistakenly deleted a worksheet from the version I am now using and saved that version and would like to recover the older version with the worksheet I deleted.  Thanks for any help

    Hi,
    Just checking in to see if the suggestion of Don's was helpful.
    Please let us know if you would like further assistance.
    Jaynet Zhang
    TechNet Community Support

  • W7 64 BIT EXCEL 2010 (32Bit) crashes when running files

    1 of my users is getting the following error when we have got him running his spreasheet on win7 excel 2010 (32bit).  any help appreciated
    Faulting application name: EXCEL.EXE, version: 14.0.6024.1000, time stamp: 0x4d83e607
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
    Exception code: 0xc0000005
    Fault offset: 0x000212a8
    Faulting process id: 0x1d20
    Faulting application start time: 0x01cffdc4a562a169
    Faulting application path: C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE
    Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
    Report Id: e9555ace-69b9-11e4-8018-7446a090e5fd
     

    Hi,
    Based on the event log "Faulting module name: KERNELBASE.dll" , this issue might be caused by the Excel add-ins or macros.
    Please try to disable all the add-in/macros to test
    More reference:
    http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/kernelbasedll-error-opening-excel-in-windows-7-32/bf94a6e2-a880-4f0f-b3ee-746b5c4d26bc?page=2
    https://social.technet.microsoft.com/Forums/office/en-US/c05ae82b-d29d-4f9f-bb3f-c5a36d45f692/appcrash-in-excel-2010?forum=excel
    Regards,
    George Zhao
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • SAPGUI 7.20 / Excel 2010 - Workbook is corrupt and cannot be loaded

    Hi all:
    SAPGUI 7.20 SP 0
    Excel 2010
    BW 7.0
    Queries run fine in Analyzer. No issues.
    However, whenever we try to open a workbook saved in Excel 2007 we get this error "The workbook is corrupt and cannot be loaded".
    These workbooks are executed fine from any PC with Excel 2007, same SAPGUI version (7.20 SP 0).
    Furthermore, if we open a query and save a workbook (now in Excel 2010) we get the same error "The workbook is corrupt and cannot be loaded".
    Basically, we can't open workbooks.
    Since the only difference in both scenarios is Excel (same SAPGUI) I checked in some Microsoft forums and read something about incompatibilities in the new Visual Basic coding in Excel 2010 compared to 2007.
    Other than that, nothing else so far.
    Any ideas or suggestions?
    Thanks in advance,
    Luis

    Repair a corrupted workbook manually
    Click the Microsoft Office Button , and then click Open.
    In the Open dialog box, select the corrupted workbook that you want to open.
    Click the arrow next to the Open button, and then click Open and Repair.
    Do one of the following:
    To recover as much of the workbook data as possible, click Repair.
    To extract values and formulas from the workbook when an attempt to repair the workbook is not successful, click Extract Data.
    If this method wasn’t effective in your case, apply Excel Repair Toolbox offered here are highly advanced and have strong built in data recovery algorithm that can produce desired results. By using this user can perform quick and accurate recovery of corrupt .XLS and .XLSX files.
    Features of Excel Recovery Software-
    Recovers all types of Excel data with full accuracy.
    Recovers multiple .XLS and .XLSX files.
    Maintains data integrity of the original file after repairing the damaged Excel sheets.
      Visit:- http://www.excelrepairtoolbox.com/

  • Here's an Odd one: Microsoft Excel 2010 Workbook "randomly" Becoming Protected

    Either there are gnomes in our servers, someone is lying, or some sort of glitch is causing this issue (and honestly I'm not even sure which is most likely), but here's my story:
    User is working on an excel workbook. This user accesses this file all the time with little to no problems. One day a week or two ago the user finds the workbook is password protected, but doesn't even know how to do this, much less remembers locking it.
    My boss restores a backup of said document that is not password protected. User is able to access file, edit it, save it, etc.
    The next day that same file (and only that file) is locked for the second time. We use a back door method and save a new copy with a new filename. User edits file, saves it, etc.
    The next day that same file (and yes, only that file) is locked for the third time.
    Am I crazy? Is someone lying to me? Do gnomes really go inside computers and wreak havoc to make me lose my sanity?
    Any thoughts would be greatly appreciated.
    I have the file and plan on saving an unlocked copy locally to see if the issue presents itself again.
    Windows 7 computer running Office 2010; Windows 2012 server

    Have you got over this odd issue yet?
    If this workbook is saved in a shared drive, maybe you need to track who uses the excel file.
    http://stackoverflow.com/questions/18319162/how-do-i-track-who-uses-my-excel-spreadsheet

  • Excel 2010 is Crashes on Windows 2003 Terminal Server

    Event Type:    Error
    Event Source:    Microsoft Office 14
    Event Category:    None
    Event ID:    1000
    Description:
    Faulting application excel.exe, version 14.0.6106.5005, stamp 4e26f27d, faulting module excel.exe, version 14.0.6106.5005, stamp 4e26f27d, debug? 0, fault address 0x0026c1c7.

    Problems with Excel crashing can be caused by several things.
    Firstly, could you please let us know if excel will crashes when you open blank excel file? Does this issue happen with normal users or administrator?
    There are some resolutions you can have a try.
    1. Make sure your office program is up to date.
    2. Try to start excel in safe mode
    3. Check if excel will crashes when change a user account to open an excel file
    4. Perform a clean boot startup to determine whether a program, process, or service conflicts with Excel

  • Excel 2013 VBA Compatible with Excel 2010

    Hello,
    I am new at working with VBA and have a question regarding an excel sheet with a VBA macro inserted.
    The sheet was created in Excel 2013 by another user, and my laptop runs Excel 2010.  I get script errors when I run it, however on Excel 2013 it works fine.
    My question is: Is there a way to make Excel 2010 work with Excel 2013 VBA scripts? Perhaps importing the library from Excel 2013 VBA to E-2010?  Or perhaps a way to save a VBA script in E-2013 to be backwards compatible with E-2010?
    Thank you all for your support.

    Open the workbook.
    Select Tools > References...
    The references that are in use have their check box ticked. They are all at the top of the list. Do any of those start with MISSING?
    Regards, Hans Vogelaar (http://www.eileenslounge.com)

  • Using Excel 2010 with SharePoint 2013 Excel services

    Hello:
    What features are we missing when using Excel 2010 (rather than Excel 2013) with SharePoint 2013 Excel services?
    Regards
    Jeff Gorvits

    Hi Jeff,
    You might want to read the articles below:
    https://support.office.com/en-us/article/Whats-new-in-Power-View-in-Excel-2013-and-in-SharePoint-Server-8e3b4259-421e-41fc-a48e-854388ad14d0?ui=en-US&rs=en-US&ad=US
    https://support.office.com/en-us/article/Version-compatibility-between-Power-Pivot-Data-Models-in-Excel-2010-and-Excel-2013-188f44fd-3cfd-4aa7-b4e6-a9402653cbf3?ui=en-US&rs=en-US&ad=US
    Regards,
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected] .
    Rebecca Tu
    TechNet Community Support

  • Excel 2010 analyzing in another workbook using PowerPivot. Update in the source workbook (insert a new column) doesn't show

    Excel 2010 workbook (A).
    Analyzing in another workbook (B) using PowerPivot.
    After a column insert in the source workbook (A) that update is not shown in the updated table in workbook (B)
    I can however have an updated table in (B) if I define a new connection. But that is in another tab then.
    So How to update the  data that is input to the pivot tables using the "old" connection (connection to A)

     Linked tables must reference Excel
    data found in a separate Excel window within
    the same PowerPivot workbook.

  • Excel 2010 - Multiple Digital Signatures?

    How would you add multiple digital signatures to an Excel 2010 workbook?

    Hi,
    To add multiple digital signatures, we need to  create the signatures first.
    Then please refer to the following steps:
    Click the File tab.
    Click Info.
    Under Permissions, click Protect Document,
    Protect Workbook or Protect Presentation.
    Click Add a Digital Signature.
    Read the Word, Excel, or PowerPoint message, and then click OK.
    In the Sign dialog box, in the Purpose for signing this document box, type the purpose.
    Click Sign.
     Check the following MS link for additional information.
    http://office.microsoft.com/en-us/excel-help/add-or-remove-a-digital-signature-in-office-files-HA010354308.aspx
    Regards,
    George Zhao
    TechNet Community Support

  • Excel 2010 to Adobe X Cell Contents Cut Off

    Trying to create an Adobe X file from an Excel 2010 workbook. Issue is multiple cells have contents cut off. The entire contents of the cell does not display in the pdf file. Tried using both the Excel built-in Acrobat "Create pdf" method and the Excel "File...", "Print" method with Printer = Adobe pdf. Same results. Thank you.

    Increase the margins right and left and resize Columns to Fit then Save as PDF.

  • Compatibility of macros in Excel 2010

    Hi
    I have some excel 2007 files (having some macros) and want to use them in excel 2010. I want to open those excel 2007 files in excel 2010. Does my macros works in excel 2010.
    Can you please send some support documents.
    Regards
    Abhilesh

    Hi
    Thank you for using
    Microsoft Office for IT Professionals Forums.
    For backward compatibility with earlier versions of Excel, such as Excel 97-2003 or Excel 2007, you can use one of several ways to exchange workbooks between
    the different versions.
    Work in Compatibility Mode    You can open a workbook that was created
    in an earlier version of Excel and work in Compatibility Mode so that the workbook remains in a file format that can easily be opened again in the earlier version. Compatibility mode is not available for Excel 2007 workbooks.
    Download file converters    You can use file converters that you
    can download to open an Excel 2010 workbook in an earlier version of Excel.
    Check a workbook for compatibility    If you want to work in the
    current file format but have to share a workbook with people who use earlier versions of Excel, you can check that the data is compatible with earlier versions of Excel. You can then make the necessary changes to avoid the loss of data or fidelity that might
    occur when that workbook is opened in an earlier version of Excel.
    More detailed information you can refer to this article: Use Excel Starter 2010 with earlier versions of Excel
    http://office.microsoft.com/en-us/starter-help/use-excel-starter-2010-with-earlier-versions-of-excel-HA010387550.aspx?CTT=1
    Additional, you can read this article to learn more: Application Compatibility for Microsoft Office 2010
    http://blogs.technet.com/b/ptsblog/archive/2011/02/10/application-compatibility-for-microsoft-office-2010.aspx
    All compatibility areas are getting addressed by the full set of tools and programs:
    Feature-function change → Compatibility Inspector
    ISV applications → OEAT
    Add-in compatibility → OEAT
    Maintenance/migration of macros → Compatibility Inspector
    Maintenance/migration of scripts → Compatibility Inspector
    Document fidelity → OMPM
    Microsoft Office Code Compatibility Inspector user's guide
    http://technet.microsoft.com/en-us/library/ee833946.aspx
    Download:
    Office 2010 Tool: Compatibility Inspector
    http://www.microsoft.com/downloads/en/details.aspx?FamilyID=23c8a7f6-88b3-48ef-9710-9742340562c0&displaylang=en
    Changes in Excel 2010
    http://technet.microsoft.com/en-us/library/cc179167.aspx
    Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
    I can do for you, please feel free to let me know.
    Hope that helps.
    Sincerely
    William Zhou CHNPlease remember to mark the replies as answers if they help and unmark them if they provide no help.

  • Import color schemes to Excel 2010

    Hi, Everyone 
    I really need your help for Excel 2010.
    For excel 2003, when I import color scheme from another excel: on the menu bar>tools>options>color
    tab in the "copy color from" box, click the down arrow and select the workbook which contains the color schemes
    Then I can find and use the color imported.
    For 2010, Click the Microsoft Office Button, and then click Excel Options. Click on Save.
    Under 'Preserve Visual Appearance of the workbook'
    Click on Colors
    Click on 'dropdown box' of Copy Colors from and select the file I want to copy the colors from and click OK.
    Click OK to close the Excel Options dialog box.
    In Excel 2010, I cann't find the color imported in the color palette, nor use it of cause.
    If you have any idea, please don't hesitate put your answers, I really need the solution for it. Thanks in advanced
    Jun
    Jun LOU

    Hi,
    I tried the following and it worked!
    To copy your existing colour palette to a document or template in Excel 2010:
    <dir>
    Open the file (containing the existing colour palette to copy) with version Excel 2010
    Go to tab "Page Layout"
    Click on the Icon "Themes" (Themes menu)
    Go to the bottom page and click "Save current Theme..."
    Give a name with extension *.thmx (e.g. "mycolours.thmx")
    The theme will be available to use and copy in other existing Excel documents repeating the actions described.
    For new documents the recommendation is to create a workbook or a template.
    </dir>

Maybe you are looking for