Excel Download of a Web SAP BW Report asks userid and password.please help

Dear BW folks,
Issue: When I run a specific SAP BW Report from Web and download the same into excel & csv.
When I open the excel file downloaded, it asks me user name and password to enter. csv file downloaded doesn't ask.
The report has 0cust_sales hierarchy and SBU hierarchy.
Is there any thing to do with these hierarchies that the excel download is asking user name and password?
Please help me out!!!!! This report needs to be downloaded into excel sent to my manager.....
Regards
Pavan

Hi Pavan
It is possible,please refer the below link
Report execution without prompting user id
Providing un-secured access to a web report.
Also, for the time being, you can run the query and save a workbook and sent across
These will resolve the issue
Thanks
Pavan Agarwal

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