Excel files are not opening in outlook 2010.

excel file is not opening in outlook 2010.
In outlook the excel attached file if its selected the preview is grayed out. not able to open it.
wat should be done to resolve it?

Hi,
Can you download the attachment to local and open it? Does other types of attachment have this issue?
Please check the following settings:
Go to File -> Options -> Trust Center -> Trust Center Settings -> Attachment Handling -> Make sure "Turn off attachment Preview" is not selected -> Click "Attachment and Document Previewers" button -> Make sure "Microsoft
Excel previewer" is selected -> OK -> OK -> OK.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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