Exchange 2010 - Issues with Room Finder not showing available rooms.

Hi,
We are having issues with room finder not populating the room resources that are available inside a meeting request within outlook 2010. It also appears that there is a drop down box that is present in a lot of the other forums and pages that I have referenced
for troubleshooting:
Single Exchange 2010 server version 14.03.0224.002 running all roles. Migrated from previous Exchange 2003 environment and old 2003 server has been decommissioned.
Room mailbox created and all configured resource policies are working correctly for creating meeting requests. A distribution group was created and the room mailboxes added to this DG as per instructions here: hxxp://exchangeserverpro.com/find-meeting-rooms/
. We have recreated the OAB and confirmed that the Room mailboxes are part of this list.
Does anyone have any ideas why the rooms are not showing up in the Room Finder box?
If I have missed any information please feel free to ask for more info.
Thanks, all help will be appreciated.

Hi,
According to your description, I understand that room finder cannot show available room in Outlook 2010.
If I misunderstand you concern, please do not hesitate to let me know.
I want to double confirm whether it works before, or it can’t work after decommission Exchange 2003? How about other Outlook version?
The offline address book (OAB) is generated by Microsoft Exchange Server. In order for the Room Finder feature to work, the OAB must be generated by Exchange 2010 or a later version.
Please run Get-OfflineAddressBook | FL Identity,Server to double check OAB generation server. Also, run Get-OabVirtualDirectory | FL to check URL for current OAB VD and force update OAB.
Then open Test E-mail AutoConfiguration to double check whether Outlook get correct URL.
After above complete, please try to switch to Send/Receive tab, click Send/Receive Groups, and then click Download Address Book.
Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Allen Wang
TechNet Community Support

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