Exchange 2010 SP3 DAG Flip Flop File Share Witness Issue

Hi All,
We are facing one strange issue with Exchange 2010 SP3.
Our environment is as below
a single DAG spanned accross 2 AD sites with 6 MBX server.
Each site have 3 MBx server.
File Share Witness is on Hub server in primary site.
Note: The DAG IP is from Primary DC VLAN and which cant be streched accross DC due to network restrictions/limitations.
It was working fine till date.
But, yesterday onwards we are facing issue.
All DB dismounted and DAG name disappear from EMC and while doing refresh its giving error as below
Exception type: Microsoft.Exchange.Data.DataValidationException
Exception message: Could not convert property WitnessServer to type UncFileSharePath. Error while converting string 'vesthub700.mydomain.com\DAG1.mydomain.com' to result type Microsoft.Exchange.Data.UncFileSharePath: "vesthub700.mydomain.com\DAG1.mydomain.com"
is not an acceptable path. You must use an absolute, local, long file path, that doesn't contain '~', or a UNC path. Parameter name: path
We are not able to execute any cmdlets related to databaseavailabilitygroup from EMS and its giving same error.
Failover Cluster DAG resource is Flip/Flip continuously.
Its only become stable after reboot of the hub server holding FSW and the 1st mailbox server.(Cluster Owner)
We are even not able to move cluster group to different server.
Performed ExBPA no such issues found which related to DAG.
Performed clsuter validation.
Only generic cluster events in Mailbox servers.
Observation:
Its only become stabe if we remove the msExchFileShareWitness Value for DAG1 using ADSIEdit.
And the problem recurs if we set it back again.
Any help or suggestion is appreciated.
Thanks,
soumen
Soumen Ghosh

Hi Belinda,
Thanks! I have checked the Mailbox Server Application Log and found few 2155 Event Id generated at the time of the issue occured.
Process Microsoft.Exchange.ServiceHost.exe () (PID=9312). Configuration object CN=DAG1,CN=Database Availability Groups,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=xxxxxx,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=mydomain,DC=com
read from DCTDK35.mydomain.com failed validation. DataValidationException will be thrown. Set event logging level for Validation category to Expert to get additional events about each failure.
One update is that the DAG is stable now after we set an alternate FSW last night.
Regarding the 2nd IP assignment for DAG for the 2nd subnet, we have gone through technet and other sites which refering to add the same from EMC or EMS.
Is it sufficinet to simply adding the 2nd IP to DAG from EMC or EMS? Or do we need to take any other special consideration.
Also, adding another IP it will create one more IP address resource to Failover Cluster, but I belive at a time both the IP wont be online. Do we need to keep it offline manually or its automatically taken care by Exchange.
Please suggest.
Also, regarding executing the CollectOverMetrics.ps1 we are following
http://www.msexchange.org/articles-tutorials/exchange-server-2010/monitoring-operations/monitor-dag-database-failover.html
but failed to execute. Can you suggest the correct parameter.
Thanks,
Soumen
Soumen Ghosh

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    CAQuietExec:  Error 0x80070001: Command line returned an error.
    CAQuietExec:  Error 0x80070001: CAQuietExec Failed
    CustomAction CA_CUSTOMER_PREPATCH_INSTALL returned actual error code 1603 but will be translated to success due to continue marking
    MSI (s) (F8:20) [16:53:32:036]: Internal MSI error. Installer terminated prematurely.
    Just tell me if you need the whole log.
    Thanks

  • Exchange 2010 SP3 install

    Hi,
    I am running with Exchange 2010 SP1 in DAG & CAS/HUB in cluster mode. need to upgrade to SP3. few things need to know
    1. Schema upgrade will be done I as read in the article. can this create any issue? what is the best measure to safeguard any problems of schema upgrade. Do we do this along with exchange setup or we should run schema upgrade prior to install exchange 2010
    SP3?
    2. Any impact on active sync, outlook anywhere & HUB connectors side post SP3?
    3. Do we need to take any exchange related backups as we are running mailbox, CAS/HUB servers in redundant mode?
    Please share your experiences.
    Regards,
    VIpin

    Hello,
    1. It is a good practice to run schema updates before launching Exchange update. You should also make backups of your domain controllers before any schema updates because these
    particular changes cannot be rolled back easily.
    3. Yes, you should have backups (tested!) of your Exchange servers. Server's redundancy (DAG's, CAS Arrays etc) doesn't protect your servers if the update fails.
    Hope it helps,
    Adam
    www.codetwo.com
    If this post helps resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others
    find the answer faster.

  • Exchange Server CCR 2007 unable to see the File Share Witness resulting in mailbox failover ?

    Hi people,
    Here's my Exchange Server 2007 SP3 in the ideal and normal situation:
    Mailbox Server (CCR – Stretched Cluster) Nodes
    PRODEXMBX01-VM (Active Mailbox, Quorum) – 10.1.1.53
    DREXMBX01-VM (Passive mailbox) – 192.168.1.88
    Hub Transport and Client Access Server Nodes
    PRODEXHTCAS02-VM – 10.1.1.54
    PRODEXHTCAS03-VM (FSW holder) – 10.1.1.55
    DREXHTCAS02-VM – 192.168.1.89
    Saturday early morning, for some unknown reason the Active Mailbox Server (PRODEXMBX01-VM)
    cannot access or see the FSW on the HT server PRODEXHTCAS03-VM, thus
    the mailbox gets failover to the DR Mailbox server (DREXMBX01-VM).
    Here’s the Events logged:
    Log
    Name:      System
    Source:        Microsoft-Windows-FailoverClustering
    Event ID:      1564
    Task Category: File Share Witness Resource
    Level:Critical
    User:          SYSTEM
    Computer:      PRODEXMBX01-VM.domain.com
    Description:
    File
    share witness resource 'File Share Witness (\\PRODEXHTCAS03-VM \FSM_DIR_ExMbxCluster01)'
    failed to arbitrate for the file share '\\ PRODEXHTCAS03-VM \FSM_DIR_ExMbxCluster01'.
    Please ensure that file share '\\ PRODEXHTCAS03-VM \FSM_DIR_ExMbxCluster01'
    exists and is accessible by the cluster.
    Log Name: System
    Source: Microsoft-Windows-FailoverClustering
    Event ID:      1177
    Task Category: None
    Level:       Critical
    User:     SYSTEM
    Computer:PRODEXMBX01-VM.domain.com
    Description:
    The Cluster service is shutting down because quorum was lost.
    This could be due to the loss of network connectivity between some or all nodes
    in the cluster, or a failover of the witness disk.
    Run
    the Validate a Configuration wizard to check your network configuration. If the
    condition persists, check for hardware or software errors related to the
    network adapter. Also check for failures in any other network components to
    which the node is connected such as hubs, switches, or bridges.
    So I had to perform manual failover back from DR to production so that both Active mailbox and the Quorum
    are held by the Production Mailbox server (PRODEXMBX01-VM).
    On Sunday Morning, the Event ID Critical 1564 occurred again thus causing only the quorum only to failover
    to the DR mailbox server (DREXMBX01-VM) but the Active mailbox role is still held by the Production Exchange server (PRODEXMBX01-VM). 
    So now the situation is like the following:
    Mailbox Server (CCR – Stretched Cluster) Nodes
    PRODEXMBX01-VM (Active Mailbox) – 10.1.1.53
    DREXMBX01-VM (Passive mailbox, Quorum) – 192.168.1.88
    Hub Transport and Client Access Server Nodes
    PRODEXHTCAS02-VM – 10.1.1.54
    PRODEXHTCAS03-VM (FSW holder) – 10.1.1.55
    DREXHTCAS02-VM – 192.168.1.89
    So what causing the mailbox servers unable to contact the File Share Witness?
    /* Server Support Specialist */

    Did you check the blog above? 
    The account used in the clustered machine should have access to
    \\PRODEXHTCAS03-VM\FSM_DIR_ExMbxCluster01. Please check the permissions. Try giving full permission to admins as well (just to try)
    MAS
    I've followed this (http://technet.microsoft.com/en-us/library/bb124922(v=exchg.80).aspx) instruction and there is no mentioning other than the Cluster Service Account. 
    /* Server Support Specialist */

  • Exchange 2010 SP3 UR9 OWA users cannot open mail items

    We recently had users reporting unable to open items in OWA.  Issue is confirmed across all CAS servers.
    Issue started while on Exchange 2010 SP3 UR8v2, we upgraded to Exchange Server 2010 SP3 UR9 during troubleshooting.
    3 AD Site DAG, multi-role servers
    So far we have done the following to troubleshoot:
    * Check security propagation for account permissions.
    * Check security on all virtual directories.
    * Check permissions on web.config
    * Re-run PrepareAD
    * Uninstall and reinstall CAS role
    Please review the errors below and let me know if you have any words of wisdom on this issue.  Thanks!
    Errors:
    Request
    Url: https://domain.com:443/owa/forms/premium/SubPageEventHandler.aspx?ae=Item&a=Preview&t=IPM.Conversation&id=CID.K5jy5dmxQru9sRoituQBvQ%3d%3d.LgAAAAD5wKVzMPRWToarE%2bpbowlJAQAqvhe3P6jjT4tregHxbY2pANbZjrf2AAAB.1DEA1tmOt%2fIAAAAAiIUWAAAAAAA%3d&calist=&canary=BV_LDf9RIkOwB1AREM0QuJ6gLZ_9QNIIWwpFOZKWH-iRvFnaQLhvOrQQBEkvAoafNX8eyWt3pOI.&SP=1&pfmk=M46%3a1427993956363&subpage=ReadConversation.ascx
    User: user
    EX Address: /o=company/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=user
    SMTP Address: [email protected]
    OWA version: 14.3.235.1
    Mailbox server: server.domain.com
    Exception
    Exception type: System.UriFormatException
    Exception message: Invalid URI: The format of the URI could not be determined.
    Call stack
    System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
    Microsoft.Exchange.Security.RightsManagement.DrmClientUtils.GetServiceLocation(SafeRightsManagementSessionHandle sessionHandle, ServiceType serviceType, ServiceLocation serviceLocation, String issuanceLicense)
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.GetOnPremiseRmsServerUri()
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.GetRmsServerActiveCryptoMode()
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.DrmEnvironment.InitializeEnvironment()
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.Initialize()
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.InitializeIfNeeded()
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.get_IRMConfig()
    Microsoft.Exchange.Clients.Owa.Core.UserContext.get_IsIrmEnabled()
    Microsoft.Exchange.Clients.Owa.Premium.ConversationUtilities.LoadConversation(UserContext userContext, OwaStoreObjectId owaConversationId, PropertyDefinition[] requestedProperties)
    Microsoft.Exchange.Clients.Owa.Premium.ReadConversation.OnLoad(EventArgs e)
    System.Web.UI.Control.LoadRecursive()
    System.Web.UI.Control.LoadRecursive()
    System.Web.UI.Control.LoadRecursive()
    System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    Request
    Url: https://domain.com:443/owa/forms/premium/SubPageContainer.aspx?ae=Item&a=Open&t=IPM.Note&id=RgAAAAD5wKVzMPRWToarE%2bpbowlJBwAqvhe3P6jjT4tregHxbY2pANbZjrf4AACsvITjR9r%2fQaXcC90BhfOwAI8oXwgBAAAJ&pspid=_1427993955843_521407833&subpage=ReadMessage.ascx
    User: user
    EX Address: /o=company/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=user
    SMTP Address: [email protected]
    OWA version: 14.3.235.1
    Mailbox server: server.domain.com
    Exception
    Exception type: System.UriFormatException
    Exception message: Invalid URI: The format of the URI could not be determined.
    Call stack
    System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
    Microsoft.Exchange.Security.RightsManagement.DrmClientUtils.GetServiceLocation(SafeRightsManagementSessionHandle sessionHandle, ServiceType serviceType, ServiceLocation serviceLocation, String issuanceLicense)
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.GetOnPremiseRmsServerUri()
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.GetRmsServerActiveCryptoMode()
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.DrmEnvironment.InitializeEnvironment()
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.Initialize()
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.InitializeIfNeeded()
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.get_IRMConfig()
    Microsoft.Exchange.Clients.Owa.Core.UserContext.get_IsIrmEnabled()
    Microsoft.Exchange.Clients.Owa.Premium.ReadMessage.AddIrmMessageToInfobar()
    Microsoft.Exchange.Clients.Owa.Premium.ReadMessage.AddMessagesToInfobar()
    Microsoft.Exchange.Clients.Owa.Premium.ReadMessage.OnLoad(EventArgs e)
    System.Web.UI.Control.LoadRecursive()
    System.Web.UI.Control.LoadRecursive()
    System.Web.UI.Control.LoadRecursive()
    System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    Hi Noel,
    Base on my search, it may be due to IRM feature been enabled for OWA.
    I recommend you use the following command to check if the value of IRMEnabled parameter is true:
    Get-OWAVirtualDirectory – Identity “servername\owa (default web site)” |FL name,IRMEnabled
    If the value is true, you can use "Set-OWAVirtualDirectory" cmdlt to change it to false, and check if any helps.
    Best regards,
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Niko Cheng
    TechNet Community Support

  • Exchange 2010 SP3 Update Rollup 6 breaks first OWA login (timezone selection) on SBS 2011

    The Exchange 2010 SP3 Update Rollup 6 broke the OWA for Users who access OWA for the first time and have to set a timezone. They get this error:
    Request
    Url: https://xxxxx:443/owa/languageselection.aspx
    User: xxxxxx
    EX Address: /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=xxxxx
    SMTP Address: xxxxxx
    OWA version: 14.3.195.1
    Exception
    Exception type: System.ArgumentNullException
    Exception message: Value cannot be null. Parameter name: value
    Call stack
    Microsoft.Exchange.Clients.Owa.Core.Utilities.RenderDirectionEnhancedValue(TextWriter output, String value, Boolean isRtl)
    Microsoft.Exchange.Clients.Owa.Core.LanguageSelection.RenderTimeZoneSelection()
    ASP.languageselection_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer)
    System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
    System.Web.UI.Page.Render(HtmlTextWriter writer)
    System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    This Server is an SBS2011.
    The update broke nothing on a "normal" 2008R2 with exchange 2010.
    Uninstalling RU6 helped but thats obviously not the desired way.
    Removing the RenderTimeZoneSelection() call from languageselection.aspx obviously helped but then there is no timezone dropdown displayed anymore. The timezone dropdown is working normaly in other places like ecp. Afaik this error occours only in the languageselection.aspx
    file which is displayed for "new" OWA users. (Users without a timezone set)
    my workaround was to set the language and timezone for these mailboxes via exchange shell.

    Hello,
    Thank you for your post.
    This is a quick note to let you know that we are performing research on this issue.
    If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Simon Wu
    TechNet Community Support

  • Exchange 2010 SP1 Update Rollup 6 to Exchange 2010 SP3

    Hi there,
    I am planning to install Exchange 2010 SP3 next week and after reading some of the related comments on this site I got a little worried.
    Our current Exchange environment consists of the following:
    1 x CAS/HT Server
    2 x Mailbox Server (members of a DAG)
    The OS of the 3 servers is Windows Server 2008 R2 SP1. All servers are running Exchange 2010 SP1 Update Rollup 6.
    The Execution Policies on our Exchange servers are set as follows:
    – CAS/HT Server:
      Scope ExecutionPolicy
      MachinePolicy Undefined
      UserPolicy Undefined
      Process Undefined
      CurrentUser Undefined
      LocalMachine Unrestricted
    – Mailbox Servers:
      Scope ExecutionPolicy
      MachinePolicy Undefined
      UserPolicy Undefined
      Process Undefined
      CurrentUser Undefined
      LocalMachine RemoteSigned
    Please note that we do not have any Group Policies that defined the PowerShell script execution policy.
    I would be very grateful if you (or any of the kind readers) could help me with following questions:
    1- Do I have to change the execution policy on our Exchange servers before installing SP3? If I have to change a policy, what should I change? And how would you recommend I should do this?
    2- After installing SP3 on a server, can I install the latest rollup update on this server before moving to the next server? For example, can I do the following:
      i. Install SP3 followed by RU 5 on the CAS/HT server -> Apply the our custom settings
      ii. Install SP3 followed by RU 5 on the first mailbox server
      iii. Install SP3 followed by RU 5 on the second mailbox server
    Many thanks,
    M

    Hi Amit,
    Many thanks for the swift reply.
    That's correct.  We didn't set the Powershell execution policy via Group Policy.  We only configured the execution policy of "LocalMachine" to "Unrestricted" on the CAS/HT server using the "Set-ExecutionPolicy" command on the server.
    The mailbox servers' execution policies have not been changed and are set to those values by default.
    I must admit, I go event more confused when I read the "http://support.microsoft.com/kb/2668686" and "http://support.microsoft.com/kb/2810617" articles.
    But it looks like I shouldn't worry as our current Powershell execution policies shouldn't affect the upgrade. Right?

  • Exchange 2010 SP3 - "500 5.3.3 Unrecognized command" in SMTP Receive Log. Senders get message with the same problem

    Hi
    My exchange environment consist with "Server Exchange 2010 SP3" and "Edge Server with Exchange 2010 SP3".
    On Edge server in SMTP receive log i get every now and then an entry: xxxxxx 500 5.3.3 Unrecognized command.
    It is serius problem because I got few e-mails from senders that they had problem with sending e-mail messages to our e-mail domain. They receive e-mail report, for example
    Technical details of permanent failure:
    Google tried to deliver your message, but it was rejected by the server for the recipient domain domena.plby
    mail.domena.pl.
    [95.xxx.xxx.xx].
    The error that the other server returned was:
    500 5.3.3 Unrecognized command
    Could you help me to solve this problem? What could cause this problem?
    Thank you in advance
    Tomasz
    Kind Regards Tomasz

    I have the same issue, but there is plenty of hard disk storage on the Exchange Server. This seems to only be happening from Google Business account/ Postini. If I send message from my personal Gmail account it works fine, but an agency who is on Google
    business seems to have issues sending to us and they are delayed, sometimes they get through and other times they just don't. 
    Results from Mail Acceptance Test:
    I enter my internal address and the remote users postini account as the test setup I received two emails from the tool but the end results of the test are:
     Error submitting mail
            Mail submission failed: Error message: Syntax error, command unrecognized. The server response was: 5.3.3 Unrecognized command.
    Google support stated this:
    Here are the logs from Postini trying to connect to mydomain.com (IP x.x.x.x) :
    1. 2014/08/09 03:26:28 IP:209.85.218.50 SMTP-STLS:OK <null> TLSv1:RC4-SHA Validate:None 2. 2014/08/09 03:26:28 IP:209.85.218.50 SMTP LOG: Sender => FFD:MAIL FROM:<[email protected]>
    3. 2014/08/09 03:26:28 IP:209.85.218.50 Fdal:Customer has null root_iid outbound default at org 100000001 4, 2014/08/09 03:26:28 IP:209.85.218.50 SMTP LOG: Sender <= FFD:250 Ok 5. 2014/08/09 03:26:28 IP:209.85.218.50 SMTP LOG: Sender => FFD:RCPT TO:[email protected]>
    6. 2014/08/09 03:26:34 IP:209.85.218.50 To:[email protected] SMTP LOG: FFD => mydomain.com (x.x.x.x):Connection established 7. 2014/08/09 03:26:34 IP:209.85.218.50 To:[email protected] SMTP LOG: FFD <= mydomain.com (x.x.x.x):220 server.mydomain.com
    ESMTP Service ready 8. 2014/08/09 03:26:34 IP:209.85.218.50 To:[email protected] SMTP LOG: Sender <= FFD:250 Ok 9. 2014/08/09 03:26:35 IP:209.85.218.50 To:[email protected] SMTP LOG: Sender => FFD:968 last bytes of data with dot 10. 2014/08/09 03:28:05
    IP:209.85.218.50 To:[email protected] From:[email protected]:1119780 FP:2603ec6d38c69886eb1000e516fb745a0384e50b SMTP:Delivery still in progress after 90 seconds, recording FP 11. 2014/08/09 03:31:17 IP:209.85.218.50 To:[email protected] SMTP
    LOG: FFD => mydomain.com (x.x.x.x):failed to send the last period(.) 12. 2014/08/09 03:31:17 IP:209.85.218.50 To:[email protected] oremote:Skipping Archive for Sender because did not deliver message 13. 2014/08/09 03:31:17 IP:209.85.218.50 To:[email protected]
    SMTP:451 Remote connection lost - psmtp 14. 2014/08/09 03:31:17 IP:209.85.218.50 To:[email protected] SMTP LOG: Sender <= FFD:451 Remote connection lost - psmtp
    As you can see, on line 9, at 03:26:35, we declared to the receiving server what we were about to send. At the line number 10, almost two minutes passed without an authorization (250 OK) from the receiving server. You can see our status being pushed back
    at that moment to the receiving mail server: SMTP:Delivery still in progress after 90 seconds. Two more minutes later the connection was simply dropped and so we generated a 400 error message to encourage the sending server to try again later (since no bounce
    was given per say from the receiving server, we won't hard-bounce it but defer it).
    I hope this will help. you can try to look in the mydomain.com  inbound logs and see at that exact time what happened? Unfortunately, our visibility pretty much ends there as we don't have full visibility of your mail environment. You'll need to investigate
    within your own environment unfortunately. If you have any more information to share with me, in case it might help me help you, feel free to do so. I'll leave this case opened for now.
    Sincerely,
    Patricia
    Google Enterprise Support

  • Moving Exchange 2010 Production DAG Setup and Servers to difrent Date Center with new IP Addresses

    My Setup
    Exchange 2010 SP3 2 Mailbox, 2 Hub/CAS, 2 TMG Servers in Production
    Exchange 2010 SP3 2 Mailbox, 2 Hub/CAS, 2 TMG Servers in DR Site
    Exchange 2010 DAG implemented with site level redundancy
    Requirement
    Need move Production Exchange setup along with DAG configuration to a new location.
    IP Addresses for servers and DAG setup will change
    No change in Server name and DNS names
    During production server movement Mail services will be activated from DR Site
    Need help in planning and executing the IP Address change/DAG Change
     and Server movement.
    Kumar K S

    Hi,
    I will have the following plans:
    1. Active the DR site as the main site during the migration.
    2. Moving the Server to the new site
    3. Change the activate back to the Production Servers
    https://social.technet.microsoft.com/Forums/exchange/en-US/fb9a27c3-81f8-4079-aeb8-42119b1e23bf/changing-ip-address-of-exchange-server
    Thanks,
    Simon Wu
    TechNet Community Support

  • Exchange 2010 - Clustering & DAG problems after restoring CLUSTER from domain

    Hi there!
    SITE 1
    Primary EXCHANGE server (2010SP3 with latest CU) with all the roles installed
    SITE 2
    Secondary Exchange server (2010SP3 with latest CU) with only mailbox role for DAG purpouse.
    SITE 1 and SITE 2 are connected with site-to-site-vpn.
    Both servers are on 2008 r2 ENT.
    About 3-4 months ago we have accidentely delete DAG node from domain. We have managed to restore it from domain with using AD RESTORE and checking that DAG is member of all the required Exchange groups in the domain.
    Now we are having some big problems if site-to-site-vpn dropps, our primary Exchange server in SITE1 is not working.
    If VPN dropps between the sites, OWA gets unavailable as it Exchange servers would think that Exchange in SITE2 is primary server.
    Please advice us how to track and repair the root of the problem.
    With best regards,
    bostjanc

    Running command:
    Get-MailboxDatabaseCopyStatus –Server "exchangesrvname" | FL MailboxServer,*database*,Status,ContentIndexState
    Gives as an output that all the databases are healthy:
    Example of 1 database report:
    MailboxServer      : ExchangeSRVname
    DatabaseName       : DatabaseName1
    ActiveDatabaseCopy : exchange2010
    Status             : Mounted
    ContentIndexState  : Healthy
    Running command:
    Test-ReplicationHealth –Server "exchange2010.halcom.local" | FL
    Also gives output that everything is fine.
    We still need to solve this issue so we will be unmarking the thread being ansered.
    RunspaceId       : c8c20c41-7b3e-463c-9c98-56785d62c74b
    Server           : ExchangeSRVname
    Check            : ClusterService
    CheckDescription : Checks if the cluster service is healthy.
    Result           : Passed
    Error            :
    Identity         :
    IsValid          : True
    ObjectState      : New
    RunspaceId       : c8c20c41-7b3e-463c-9c98-56785d62c74b
    Server           : ExchangeSRVname
    Check            : ReplayService
    CheckDescription : Checks if the Microsoft Exchange Replication service is running.
    Result           : Passed
    Error            :
    Identity         :
    IsValid          : True
    ObjectState      : New
    RunspaceId       : c8c20c41-7b3e-463c-9c98-56785d62c74b
    Server           : ExchangeSRVname
    Check            : ActiveManager
    CheckDescription : Checks that Active Manager is running and has a valid role.
    Result           : Passed
    Error            :
    Identity         :
    IsValid          : True
    ObjectState      : New
    RunspaceId       : c8c20c41-7b3e-463c-9c98-56785d62c74b
    Server           : ExchangeSRVname
    Check            : TasksRpcListener
    CheckDescription : Checks that the Tasks RPC Listener is running and is responding to remote requests.
    Result           : Passed
    Error            :
    Identity         :
    IsValid          : True
    ObjectState      : New
    RunspaceId       : c8c20c41-7b3e-463c-9c98-56785d62c74b
    Server           : ExchangeSRVname
    Check            : TcpListener
    CheckDescription : Checks that the TCP Listener is running and is responding to requests.
    Result           : Passed
    Error            :
    Identity         :
    IsValid          : True
    ObjectState      : New
    RunspaceId       : c8c20c41-7b3e-463c-9c98-56785d62c74b
    Server           : ExchangeSRVname
    Check            : ServerLocatorService
    CheckDescription : Checks that the Server Locator Service is running and is responding to requests.
    Result           : Passed
    Error            :
    Identity         :
    IsValid          : True
    ObjectState      : New
    RunspaceId       : c8c20c41-7b3e-463c-9c98-56785d62c74b
    Server           : ExchangeSRVname
    Check            : DagMembersUp
    CheckDescription : Verifies that the members of a database availability group are up and running.
    Result           : Passed
    Error            :
    Identity         :
    IsValid          : True
    ObjectState      : New
    RunspaceId       : c8c20c41-7b3e-463c-9c98-56785d62c74b
    Server           : ExchangeSRVname
    Check            : ClusterNetwork
    CheckDescription : Checks that the networks are healthy.
    Result           : Passed
    Error            :
    Identity         :
    IsValid          : True
    ObjectState      : New
    RunspaceId       : c8c20c41-7b3e-463c-9c98-56785d62c74b
    Server           : ExchangeSRVname
    Check            : QuorumGroup
    CheckDescription : Checks that the quorum and witness for the database availability group is healthy.
    Result           : Passed
    Error            :
    Identity         :
    IsValid          : True
    ObjectState      : New
    RunspaceId       : c8c20c41-7b3e-463c-9c98-56785d62c74b
    Server           : ExchangeSRVname
    Check            : FileShareQuorum
    CheckDescription : Verifies that the path used for the file share witness can be reached.
    Result           : Passed
    Error            :
    Identity         :
    IsValid          : True
    ObjectState      : New
    bostjanc

  • Exchange 2010 SP3 installation Problem

    Im getting below error when upgrading with Exchange 2010 Sp3. Please assist.
    Couldn't remove product with code 4934d1ea-be46-48b1-8847-f1af20e892c1. Fatal error during installation. Error code is 1603.
    Below the complete error from Exchange Setup Logs
    [02/16/2014 04:55:04.0515] [0] Setup will run the task 'uninstall-msipackage'
    [02/16/2014 04:55:04.0515] [1] Setup launched task 'uninstall-msipackage -logfile 'C:\ExchangeSetupLogs\ExchangeSetup.msilog' -ProductCode '4934d1ea-be46-48b1-8847-f1af20e892c1' -PropertyValues 'BYPASS_CONFIGURED_CHECK=1 DEFAULTLANGUAGENAME=ENU''  
    [02/16/2014 04:55:04.0515] [1] Active Directory session settings for 'Uninstall-MsiPackage' are: View Entire Forest: 'True', Configuration Domain Controller: 'domain.local', Preferred Global Catalog: 'Domain.local', Preferred Domain Controllers: '{ domain.local
    [02/16/2014 04:55:04.0515] [1] Beginning processing uninstall-msipackage -LogFile:'C:\ExchangeSetupLogs\ExchangeSetup.msilog' -ProductCode:'4934d1ea-be46-48b1-8847-f1af20e892c1' -PropertyValues:'BYPASS_CONFIGURED_CHECK=1 DEFAULTLANGUAGENAME=ENU'
    [02/16/2014 04:55:04.0547] [1] Removing MSI package with code '4934d1ea-be46-48b1-8847-f1af20e892c1'.
    [02/16/2014 04:55:06.0187] [1] [ERROR] Unexpected Error
    [02/16/2014 04:55:06.0187] [1] [ERROR] Couldn't remove product with code 4934d1ea-be46-48b1-8847-f1af20e892c1. Fatal error during installation. Error code is 1603.
    [02/16/2014 04:55:06.0187] [1] [ERROR] Fatal error during installation
    [02/16/2014 04:55:06.0234] [1] Ending processing uninstall-msipackage
    [02/16/2014 05:03:04.0333] [0] End of Setup
    [02/16/2014 05:03:04.0333] [0] **********************************************

    Hi,
    As you have found, the error is caused by that .msp installer files correlating to all the Update Rollups are not present in the c:\windows\installer folder.
    Based on my research, there is no Microsoft article about the hotfix of  KB2492690 (SP1 Update Rollup 3). Because our Exchange Team pulled the download due to issues with integration with Blackberry.
    For more information, you can refer to the following article:
    http://blogs.technet.com/b/exchange/archive/2011/03/14/exchange-2010-sp1-rollup-3-and-blackberrys-sending-duplicate-messages.aspx
    Thus, to get more professional and faster help, I recommend you contact with our following support:
    https://support.microsoft.com/common/international.aspx?RDPATH=%2foas%2fdefault.aspx%3fgprid%3d730
    If you have any question, please feel free to let me know.
    Thanks,
    Angela Shi
    TechNet Community Support

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