Exchange 2010 SP3 Update Rollup 6 breaks first OWA login (timezone selection) on SBS 2011

The Exchange 2010 SP3 Update Rollup 6 broke the OWA for Users who access OWA for the first time and have to set a timezone. They get this error:
Request
Url: https://xxxxx:443/owa/languageselection.aspx
User: xxxxxx
EX Address: /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=xxxxx
SMTP Address: xxxxxx
OWA version: 14.3.195.1
Exception
Exception type: System.ArgumentNullException
Exception message: Value cannot be null. Parameter name: value
Call stack
Microsoft.Exchange.Clients.Owa.Core.Utilities.RenderDirectionEnhancedValue(TextWriter output, String value, Boolean isRtl)
Microsoft.Exchange.Clients.Owa.Core.LanguageSelection.RenderTimeZoneSelection()
ASP.languageselection_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer)
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
System.Web.UI.Page.Render(HtmlTextWriter writer)
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
This Server is an SBS2011.
The update broke nothing on a "normal" 2008R2 with exchange 2010.
Uninstalling RU6 helped but thats obviously not the desired way.
Removing the RenderTimeZoneSelection() call from languageselection.aspx obviously helped but then there is no timezone dropdown displayed anymore. The timezone dropdown is working normaly in other places like ecp. Afaik this error occours only in the languageselection.aspx
file which is displayed for "new" OWA users. (Users without a timezone set)
my workaround was to set the language and timezone for these mailboxes via exchange shell.

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Thank you for your post.
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Exchange 2010 Sp2 update rollup 7 fails with error code 80070643 on Sbs 2011

Hello Everyone,
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I just installed exchange 2010 sp3, but it does not finish. It stops at 'client access role'
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[10-08-2014 21:55:31.0640] [1] 0. ErrorRecord: Microsoft.Exchange.Configuration.Tasks.TaskException: Process execution failed with exit code 1062.
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Start-SetupProcess -Name "iisreset" -Args "/noforce /timeout:120"
" was run: "Process execution failed with exit code 1062.".
[10-08-2014 21:55:31.0640] [1] [ERROR] Process execution failed with exit code 1062.
[10-08-2014 21:55:31.0640] [1] [ERROR-REFERENCE] Id=ClientAccessServiceControl___ef7fa14362774cd9af8882d6287b640a Component=EXCHANGE14:\Current\Release\Shared\Datacenter\Setup
[10-08-2014 21:55:31.0640] [1] Setup is stopping now because of one or more critical errors.
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Anyone has any ideas?

Exchange 2010 SP3 Update 7 breaks OWA for some IE11 users

I had issues earlier with OWA on some clients running Internet Explorer 11 (as
documented in this thread), and managed to resolve it by disabling compatiblity mode in IE11.
After SP3 Update Rollup 7 the issue came back, and no tinkering with the compatibility mode will solve it.
Have anyone encountered this issue before? The issue only appears on certain machines in their own AD OU as well as own subnets.

Hi,
I haven't heard that Exchange 2010 SP3 Update Rollup 7 has this issue so far. In your case, I would like to verify if you remove all interim updates for Exchange 2010 SP3 before installing Rollup 7. If no, remove it and check the result.
Here is a kb for your reference.
Update Rollup 7 for Exchange Server 2010 Service Pack 3
http://support.microsoft.com/kb/2961522
Hope this can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support

Exchange 2010 SP3 Update Rollups

Hi All,
I have a question about installing Update Rollups for Exchange 2010 SP3. After some organizational changes I have to take care of windows updates and our WSUS server. During the last check I found out that there are:
Update Rollup 5,6,7 listed in WSUS for our Exchange which is (CAS, HUB, MB). I've checked also some information about installing Update Rollup but it's not very clear for me. i saw also a problems after installing Update Rollup 6 and also some info from
blogs.technet.com
The release contains fixes for customer reported issues and previously released security bulletins. Update Rollup 7 is
not considered a security release as it contains no new previously unreleased security bulletins. Customers running
any Service Pack 3 Update Rollup for Exchange Server 2010 can move to Update Rollup 7 directly.
So, what is the best way to do it?
- Decline old Update Rollups, Install all other security and critical updates from WSUS, reboot the server, install Update Rollup 7, reboot the server?
Thanks in advance

Hi kondio
Thank you for your question.
Service packs and update rollups are part of the servicing strategy for Exchange 2010. They provide an effective and easy-to-use method to distribute Exchange 2010 fixes and modifications. We recommend that you install the latest service pack and update
rollup to keep the product up-to-date.
I suggest you update manually instead of WSUS.
You can refer to the following link to read about RU:
http://technet.microsoft.com/en-us/library/ff637981(v=exchg.141).aspx
If there are any questions, please let me know.
Best Regard,
Jim

Exchange 2010 SP3 Update Rollup 2 (KB2866475) personal archive issue

I’m wondering if anyone else has run across this issue: We use the Exchange personal online archives, and after installing the rollup, anyone with full access to someone else’s mailbox had all the personal archive names changed to the
same name. As an example, if I had full access to Joe’s mailbox, then the name of Joe’s personal archive, as shown on my Outlook 2010, would display “Archive – Paul@company” rather than “Personal Archive – Joe”. Uninstalling the rollup put
everything back to normal. So, has anyone else seen this?
Thanks.

Hi,
Have you checked it via OWA? Is it the same with Outlook 2010?
If the issue doesn’t occur when you use OWA, I recommend you recreate Outlook profile to check the result.
If OWA also has the issue, please make sure whether all users are impacted by the issue.
Here is a related thread below for your reference, but I cannot find related description for the issue that the Update Rollup 2 for Exchange Server 2010 SP3 resolves.
http://social.msdn.microsoft.com/Forums/exchange/en-US/45814f93-30a7-4cad-ae4d-5c9d1f4d0a08/bug-in-update-rollup-1-for-exchange-server-2010-sp3-breaks-online-archive-names
Description of Update Rollup 2 for Exchange Server 2010 SP3
Best regards,
Belinda

Exchange 2010 SP1 Update Rollup 6 to Exchange 2010 SP3

Hi there,
I am planning to install Exchange 2010 SP3 next week and after reading some of the related comments on this site I got a little worried.
Our current Exchange environment consists of the following:
1 x CAS/HT Server
2 x Mailbox Server (members of a DAG)
The OS of the 3 servers is Windows Server 2008 R2 SP1. All servers are running Exchange 2010 SP1 Update Rollup 6.
The Execution Policies on our Exchange servers are set as follows:
– CAS/HT Server:
Scope ExecutionPolicy
MachinePolicy Undefined
UserPolicy Undefined
Process Undefined
CurrentUser Undefined
LocalMachine Unrestricted
– Mailbox Servers:
Scope ExecutionPolicy
MachinePolicy Undefined
UserPolicy Undefined
Process Undefined
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LocalMachine RemoteSigned
Please note that we do not have any Group Policies that defined the PowerShell script execution policy.
I would be very grateful if you (or any of the kind readers) could help me with following questions:
1- Do I have to change the execution policy on our Exchange servers before installing SP3? If I have to change a policy, what should I change? And how would you recommend I should do this?
2- After installing SP3 on a server, can I install the latest rollup update on this server before moving to the next server? For example, can I do the following:
i. Install SP3 followed by RU 5 on the CAS/HT server -> Apply the our custom settings
ii. Install SP3 followed by RU 5 on the first mailbox server
iii. Install SP3 followed by RU 5 on the second mailbox server
Many thanks,
M

Hi Amit,
Many thanks for the swift reply.
That's correct. We didn't set the Powershell execution policy via Group Policy. We only configured the execution policy of "LocalMachine" to "Unrestricted" on the CAS/HT server using the "Set-ExecutionPolicy" command on the server.
The mailbox servers' execution policies have not been changed and are set to those values by default.
I must admit, I go event more confused when I read the "http://support.microsoft.com/kb/2668686" and "http://support.microsoft.com/kb/2810617" articles.
But it looks like I shouldn't worry as our current Powershell execution policies shouldn't affect the upgrade. Right?

Exchange 2010 SP2, Update Rollup 7

Our setup before we applied Rollup 7:
Exchange 2010, SP2 Update Rollup 6 running on all servers.
2 Mailbox servers w/ DAG
3 CAS/HUB Servers using a hardware load balancer
No problems prior to the Rollup 7 installation.
The Rollup went fine on 4 out of the 5 Exchange Servers. On the 5th server, however, there are problems. The first time I tried to install RU7 it was about 5 hours in when I cancelled it. So I tried again and the install has been running for 13
hours and it appears to be only about 40% complete. The progress bar has been stuck in the same spot for nearly all of that time. Per an article I found on Susan Bradley site (SBS Diva) I had verified that "Check for publisher's certificate revocation"
was disabled in IE prior to the start of the install.
I have seen Service Packs take a long time in the past and I have Rollup Updates take a long time too, but this is taking a very long time.
Anyone else observing this issue with this latest Update Rollup for Exch10, SP2?
Thanks.

Hi,
When I try to install Exchange 2010 SP3 roll up 7, am getting the below error:
The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may
be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade.
and please find below event log:
Product: Microsoft Exchange Server - Update '{A93DA06F-A5B8-4DF8-8B3F-B285E014C659}' could not be installed. Error code 1642. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions
on turning on logging support.
Can you please help me with this error.
Thanks

Migrating a mailbox cross forest from exchange 2013 Sp1 to exchange 2010 SP2 Update rollup 8

I can migrate a mailbox fine from exchange 2010 sp2 update rollup 8 to exchange 2013 sp1 or Cu2.
I was testing today migrating cross forest from 2010 sp2 udpate rollup 8 back to exchange 2010 sp2 but I get the below error. Is this even possible? I cannot find any documentation on this scenario yet.
VERBOSE: [21:52:47.622 GMT] New-MoveRequest : The remote server doesn't support client 'casservername.domain.com'
version (14.2.341.0 caps:05FEFF). Missing functionality: 'TenantHint'.
VERBOSE: [21:52:47.637 GMT] New-MoveRequest : Admin Audit Log: Entered Handler:OnComplete.
The remote server doesn't support client 'casservername.domain.com' version (14.2.341.0 caps:05FEFF). Missing functionality: 'TenantHint'.
+ CategoryInfo : NotSpecified: (0:Int32) [New-MoveRequest], RemotePermanentException
+ FullyQualifiedErrorId : 782D22F0,Microsoft.Exchange.Management.RecipientTasks.NewMoveRequest

Hi Steve,
I'm a little confused what you are saying. Here is my understanding:
When you migrate mailboxes from Exchange 2013 back to Exchange 2007, the above error occurs.
If I have misunderstood your concern, please let me know.
For migrating mailboxes back to Exchange 2007, there is a simple and straightforward method. Please use the New-MailboxExportRequest cmdlet to convert all mailboxes into pst files. And then use the Import-Mailbox cmdlet to import all pst files into Exchange
2007.
Hope it helps.
Best regards,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Amy Wang
TechNet Community Support

Exchange 2010 Rollup 2 SP3 update cannot find installation package exchangeserver.msi file on SBS 2011... NEED HELP!!!

Hello,
I am running a windows SBS 2011 standard system and there was currently an update for Exchange 2010 Rollup 2 Service Pack 3 and it keeps failing. It says that it cannot find the installation package (exchangeserver.msi) and it is looking for it
in E:\Software\Exchange2010-SP3-x64\ folder but there never was this folder. There is only an Exchange2010-SP3-x64.exe file.
The only exchangeserver.msi file that I find on the server any where is in C:\ProgramFiles\Windows Small Business Server\Bin\CMPNENTS\EXCHANGE14_SP1 but it won't accept it (says not authorized for this update or something alike).
Please help. It is currently causing issues with email. Some of the features are not working because it says exchange is currently under maintenance.
Any suggestions would be greatly appreciated. Thank you.

Susan you are correct: After I installed Exchange 2010 SP3, I deleted the msi just to "clean up' my hard disk... While trying to install Rollup 2 for SP3, the installer is trying to find it. I downloaded the installer, used 7-zip to get
the msi and I pointed the installer to it when asked.
The installation failed 3 times...
NOTE: I was using WSUS to install the Rollup: I downloaded the Rollup installer and I executed: I could see where the installer was hanging up! First it asked me to stop an SBS service and something else (sorry I do not remember), I stopped
the services and installation continued. Then it asked me for more files from the SP3 installation which I found on the installation folder that I created with 7-zip. I copied to the path that the installer was looking and installation finished
(finally!)...
NOTE 2: If you have any firewall appliance that denies Internet access to un-authenticated requests, you better turn that rule off because the installer accesses the internet (not sure why - probably for Dot Net assemblies)...
Susan THANKS for all your help to the community! You have helped so much!
All the Best
Constantine

After Exchange 2010 SP3 and rollup 4 update conditional formatting causes messages not to appear in Outlook 2010

Hi,
after updating to exchange 2010 sp 3 from sp 2 and also updating to rollup 4, users who use conditional formatting cannot see new message unless they close and reopen Outlook.
If you decide to change the font colour for unread messages, the messages do not appear in Outlook but a pop up indicates that a new message has arrived.
If you reopen Outlook, the unread messasge appears.
remove the conditional formatting and no issue with viewing unread messages as they arrive.
running Outook version 14.0.7106.5003
is this a known issue? a user who never used conditional formatting will experience this right away.
Thanks,
rudif

Hi rudif,
If the issue only happens to users who use conditional formatting and OWA can work well for all mailbox, I think the issue should be in client side.
Please try to reset View then set the conditional formatting back to have a try. If the issue continues, please try to recreate the Outlook profile to check whether the issue persists. Also try restarting Outlook in Safe mode by running
Outlook /safe switch.
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Winnie Liang
TechNet Community Support

Exchange 2010 SP3 Rollup 8 and Rollup 7

Hi
I have a customer with a Small Business Server 2010 with Exchange 2010 SP3.
The Customer installed updates on the server 10/12/2014 where Rollup 8 for Exchange was included.
After that the Customer has a lot of problems with connection from Outlook to Exchange and they phoned us.
We have looked on the problem and found a Microsoft article about rollup 8 where they said DO NOT INSTALL
We ran Windows Update again on the 13/12/2014 where Rollup 7 was installed
The customers still has problems with connection from Outlook.
One of the errors:
From: Systemadministrator
Sent: 15. december 2014 10:54
Subject: Unable to be delivered: Test
This message did not reach one or all of the recipients.
      Subject:     Test
      Sent:15-12-2014 10:54
Unable to deliver to the following recipient(s):
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Another error in Application log:
Log Name:      Application
Source:        MSExchange Common
Date:          16-12-2014 08:09:00
Event ID:      4999
Task Category: General
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      <servername>.<domain>.local
Description:
Watson report about to be sent for process id: 9340, with parameters: E12, c-RTL-AMD64, 14.03.0224.001, M.E.RpcClientAccess.Service, M.E.RpcClientAccess.Handler, M.E.R.H.ViewCache.IsRowWithinUnreadCache, System.IndexOutOfRangeException, 8e38, 14.03.0224.001.
ErrorReportingEnabled: False
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="MSExchange Common" />
    <EventID Qualifiers="16388">4999</EventID>
    <Level>2</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-12-16T07:09:00.000000000Z" />
    <EventRecordID>174679</EventRecordID>
    <Channel>Application</Channel>
    <Computer><servername>.<domain>.local</Computer>
    <Security />
</System>
<EventData>
    <Data>9340</Data>
    <Data>E12</Data>
    <Data>c-RTL-AMD64</Data>
    <Data>14.03.0224.001</Data>
    <Data>M.E.RpcClientAccess.Service</Data>
    <Data>M.E.RpcClientAccess.Handler</Data>
    <Data>M.E.R.H.ViewCache.IsRowWithinUnreadCache</Data>
    <Data>System.IndexOutOfRangeException</Data>
    <Data>8e38</Data>
    <Data>14.03.0224.001</Data>
    <Data>False</Data>
    <Data>
    </Data>
</EventData>
</Event>
What to do ?
Best Regards
John B

Hi John,
Please type
outlook /safe in RUN to start Outlook in safe mode and then check if this issue still exists. Meanwhile, please run Exchange Best Practices Analyzer and check if find relevant issues.
à
This message could not be sent. Try to send the message again later, or contact the networkadministrator.
Error [0x80004005-00000000-00000000].
The issue typically occurs if send messages to a large number of recipients.
When this issue occurred, did you check if send message successfully via OWA?
à
We have looked on the problem and found a Microsoft article about rollup 8 where they said DO NOT INSTALL
Did you mean this article:
Exchange releases: December 2014?
à
We ran Windows Update again on the 13/12/2014 where Rollup 7 was installed
From the Event ID 4999, I noticed that point to
14.03.0224.001, it should mean the old Exchange Server 2010 SP3 Update Rollup 8. From above
mentioned article (Exchange releases: December 2014),
Exchange Server 2010 SP3 Update Rollup 8 has been re-released to the Microsoft download center resolving a regression discovered in the initial release. The update RU8 package
corrects the issue which impacted users connecting to Exchange from Outlook. The updated RU8 package is version number 14.03.0224.002. Just a confirmation, did you
reinstall that re-released Exchange Server 2010 SP3 Update Rollup 8? Any difference?
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Rollup 6 for Exchange 2010 SP3

Does anyone know when Microsoft is going to release either Rollup 6 or a patch for Exchange 2010 SP3? Rollup 3 for SP3 introduced the following issues:
“Some users (not all of them) report that they don't see new emails in their Outlook 2010 box on Shared folders, even though they got the new email message envelope. When they change folder and back to the Inbox the new mail is suddenly visible. Same sort
of "delay" happens when users mark a message for follow-up or try to change a message from unread to read.”
We have installed Rollup 5 but it did not address the issue.
Thanks
Dave

Hi,
Currently, there is no official document about the release of RU6 for Exchange 2010 SP3. If the RU6 for Exchange 2010 SP3 will be coming, you can find this information in the Exchange Team Blog.
http://blogs.technet.com/b/exchange/
Thanks for your understanding.
Best regards,
Belinda
Belinda Ma
TechNet Community Support

Support Forefront Protection 2010 for Exchange 2010 SP3

Hi
I have a simple question: Is there a full support of FPE 2010 (Version 11.0.727.0) for Exchange 2010 SP3 (and Rollup Updates)?
Thomas

Hi,
It seems that FPE 2010 for exchange 2010 SP3 is supported and you need to install the Rollup 4. For more detailed information, please refer to the link below:
Hotfix Rollup 4 for Microsoft Forefront Protection for Exchange
Updates for Microsoft Forefront and Related Technologies
Hope this helps!
Susie

Does Outlook "Connection Status" Show Rollup Updates on Exchange 2010 SP3

Hi all,
I've looked for this answer everywhere, and can't seem to find it. When you CTRL right-click on the Outlook taskbar icon, and select "Connection Status", one of the pieces of information displayed is the Version number of the connected Exchange
server.
Does this build number include installed rollup updates, or does it show only the installed Service Pack. For example, if it's an Exchange 2010 SP3 server with RU6 installed, will I see 14.3.195.1
or just 14.3.123.4 (the SP3 build number)? I'm trying to use this information to troubleshoot
client issues, and it'd be helpful to quickly see if certain updates are installed on the Exchange server or not.
Thanks!

Hi,
Just as what mentioned above, connection status displays the Exchange version number.
Start Outlook and connect to the Exchange server if this isn’t done automatically already.
Hold CTRL while clicking on the Outlook icon in the Notification Area
(located in the right bottom area near the time; expand the Notification Area first if the Outlook icon does not show).
From the context menu that pops-up choose: Connection Status…
Scroll the horizontal scrollbar to the right to see the Version column.
(if the dialog is empty, then you are not connected to Exchange)
Here you’ll see a version number.
Best regards,
Belinda Ma
TechNet Community Support

Exchange 2010 SP3 Rollup Update 6

Our Exchange environment is currently on Exchange 2010 SP3 RU3 and the Forefront Protection 2010 for Exchange server version is 11.0.713.0 (Rollup 3).
We planning to upgrade Exchange servers and install Exchange 2010 SP3 RU6, question which I have is it Mandatory to upgrade the Forefront Protection 2010 for Exchange server version is 11.0.727.0 (Rollup 4) before we install Exchange 2010 SP3 RU6 on the
Exchange servers.
Thanks,
AJ

Thanks Adam for the prompt response and yes I recall these cmdlets to disable and there is a similar cmdlet to enable it. Also after Exchange 2010 SP2 after some RU there is no need to disable FPE before installing RU however it is recommended to disable
it.
If you refer the comments section mentioned in the blog below it talks about it:-
http://blogs.technet.com/b/exchange/archive/2014/05/27/released-update-rollup-6-for-exchange-2010-service-pack-3.aspx
If you read the comment posted by James Knoch posted on this blog which is as below,
SP3 & the Rollup Updates are not supposed to require you to disable Forefront anymore, but it doesn't hurt to be safe and disable/enable it anyways. Make sure you are running Forefront Rollup 4 (http://support.microsoft.com/kb/2619883)
& the latest security update (http://www.microsoft.com/en-us/download/details.aspx?id=41836).
Above stated confused me a bit, is it mandatory to upgrade Forefront or it is NOT.
Thanks,
AJ

Exchange 2010 SP3 Update Rollup 6 breaks first OWA login (timezone selection) on SBS 2011

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