Exchange 2010 SP3 upgrade - Event ID 4999 - Address Book Crash

0
I just upgraded an Exchange 2010 SP1 CAS server to SP3 - since then anytime an outlook client connects to the CAS server, the Address Book service crash's and event 4999 is logged in App log. I can reproduce the issue by attempting to create a new
outlook profile and checking the name against the CAS server. This crash's the service and the client recieves an error message. The contents of event ID 4999 is below. I've tried re-installing the CAS role, re-applying the schema extension
for SP3. I've installed all windows updates, enabled logging but I'm not getting anywhere. If anyone can help with this issue, I would greatly appreicate it.
Watson report about to be sent for process id: 10168, with parameters: E12, c-RTL-AMD64, 14.03.0123.004, M.E.AddressBook.Service, M.Exchange.Rpc, M.E.R.R.RfriRpcOperationBase.Complete, System.ArgumentException, a3e, 14.03.0123.002.
ErrorReportingEnabled: True
That error is followed by a message that the Address Book service has sucessfully started

Hello,
For exchange 2010 sp3, there is no article to explain the issue.
I suggest you run EXBPA aganist your exchange server health check.
Cara Chen
TechNet Community Support

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After Exchange 2010 SP3 upgrade, UAG publised OWA is throwing a "You do not have permissions to view this folder or page" error

Hi,
We have an issue with our OWA page. We are currently publishing OWA via UAG.
We recently upgraded to Exchange 2010 SP3 and then SP3 Rollup7. Since the upgrade, we are keep getting the following error after entering our credentials on the login page. I've tried with every possible browser.
You do not have permissions to view this folder or page
Strangely enough, the mobile phones are sending and receiving emails just fine, the phones use the same OWA link, so it's not an authentication issue, the phones login into the UAG servers with no issues. I can see this on the Active Sessions screen
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Exchange 2010 SP3 upgrade

Dear Exchange admin,
We tried to upgrade Exchange 2010 SP1 to Exchange 2010 SP3 .In HQ site all preparation finished smoothly.
But in DR we are unable to do even preparation.We are getting the following error.
Please advice me how can proceed.
Summary: 4 item(s). 2 succeeded, 2 failed.
Elapsed time: 00:00:37
Configuring Prerequisites
Completed
Elapsed Time: 00:00:00
Organization Prerequisites
Failed
Error:
Setup needs to contact the Active Directory schema master but this computer is not in the same Active Directory site as the schema master (Default-First-Site-Name).
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Error:
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Mailbox Role Prerequisites
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Error:
Setup cannot continue with the upgrade because the 'mmc' () process (ID: 4508) has open files. Close the process and restart Setup.
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Error:
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Warning:
Install hotfix Microsoft Knowledge Base article 2550886 from http://support.microsoft.com/kb/2550886 to improve Windows Failover Cluster transient communication instability when deploying stretched Database Availability Groups across datacenters.
Elapsed Time: 00:00:18
Ashraf

Hi Ashraf
Thank you for your question.
Exchange update cannot continue because the computer that is running update is not in the same Active Directory site or domain as the server that is assigned the domain schema master role, also known as flexible single master operations or FSMO.
You can refer to the following link to change exchange site schema:
http://technet.microsoft.com/en-US/us-cn/zh-hans-cn/library/2376fec1-b9ce-44db-beb6-cb9ac4788988.aspx
You also notice the order for updated:
1.Client Access servers (beginning with the internet-facing site)
2.Hub Transport and Edge Transport servers
3.Mailbox servers
4.Unified Messaging servers
You can refer to the following link to update:
http://exchangeserverpro.com/installing-exchange-server-2010-service-pack-3/
If there are any questions, please let me know.
Best Regard,
Jim

Exchange 2010 SP3 upgrade on Windows Server Standard SP2

I'm midway through the swing upgrade process of migrating from Exchange 2003 - Exchange 2010 to Exchange 2013. Everything has gone smoothly between the Exchange 2003 and Exchange 2010 migration which I started two days ago. it has been running
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getting (3) Client Access Role Prerequisites errors. Finding any of these HotFixes and patches is frustrating, because any link provided does not work. It has gotten me nowhere. Here is my Readiness Checks:
Summary: 6 item(s). 5 succeeded, 1 failed.
Elapsed time: 00:01:06
Configuring Prerequisites
Completed
Elapsed Time: 00:00:00
Organization Prerequisites
Completed
Elapsed Time: 00:00:08
Languages Prerequisites
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Hub Transport Role Prerequisites
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Error:
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Error:
Install hotfix Microsoft Knowledge Base article 979917 from http:// code.msdn.microsoft.com/KB979917.
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Error:
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Elapsed Time: 00:00:15
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Completed
Warning:
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I put a space between the http://" space "URL so I could display the links.
Any help/guidance suggestions would be greatly appreciated.
Chris

I just got these two to go away:
Error:
Install hotfix Microsoft Knowledge Base article 982867 from http:// code.msdn.microsoft.com/KB982867.
Click here for help... http:// technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.3.123.3&e=ms.exch.err.Ex28883C&l=0&cl=cp
Error:
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Click here for help... http:// go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=249bbd89-16b4-4efa-9b66-7ec87f90e44c
still have this one outstanding:
Error:
Install hotfix Microsoft Knowledge Base article 979917 from http:// code.msdn.microsoft.com/KB979917.
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Windows6.0-KB2637518-x64.msu
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this has taken a day or so to figure out the order of dependencies and the order to put them on.
Frustrating, since I won't be using Exchange 2010, were moving all the way to Exchange 2013 on a brand new server.
Chris

Online Archives in Outlook 2010 disappeared after Exchange 2010 SP3 upgrade

I have Exchange 2010 and noticed it has never been updated since having it in production for 3 years now. So I downloaded SP3 and installed it after hours. After the install was complete, rollups 5,6,7, showed up in Windows Update so I installed those too.
Before I did the upgrade to SP3, I had Online Archives visible on just my user account mailbox and have about 2 years worth of emails in there. Since the upgrade, it is no longer visible in my Outlook 2010. I have tried to fix to remove SELF and re add it
to the mailbox with no change to the issue. I have tried to disable Archive for my mailbox and re-add. Nothing. Don't really know what else to try. Any ideas?

Anyone?

Exchange 2010 SP3 Upgrade Failed

Dear All,
I'm trying to upgrade Exchange 2010 on SP2 or 3 but I'm getting below error.
Setup encountered a problem while validating the state of Active Directory: An Active Directory error 0x51 occurred when trying to check the suitability of server 'Server.Domain.Com'. Error: 'Active directory response: The LDAP server is unavailable.'
I have 3 DCs
PDC 2003
ADC 2003
ADC 2008 R2, All FSMO Roles are on 2008 R2.
Exchange 2007 SP3 is in place with 1 Exchange 2010 box which is working fine.
Please help me in this regard.
Thanks in advance.

Hi
Can you ping your DC from your exchange server? On exchange 2010 can you run the following from your EMS, what does the results give you?
Get-ADServerSettings | fl

Exchange 2010 SP3 upgrade fails at stopping services for Management tools station

Attempting to upgrade a Windows 7 SP1 64bit virtual machine from Exchange 2010 SP2 management tools to SP3 fails with the following error:
Summary: 11 item(s). 1 succeeded, 1 failed.
Elapsed time: 00:15:19
Preparing Setup
Completed
Elapsed Time: 00:00:00
Stopping Services
Failed
Error:
The following error was generated when "$error.Clear();
          & $RoleBinPath\ServiceControl.ps1 -Operation:DisableServices -Roles:($RoleRoles.Replace('Role','').Split(',')) -SetupScriptsDirectory:$RoleBinPath;
          & $RoleBinPath\ServiceControl.ps1 Stop $RoleRoles.Replace('Role','').Split(',')
        " was run: "Service 'NetBT' failed to reach status 'Stopped' on this server.".
Service 'NetBT' failed to reach status 'Stopped' on this server.
Click here for help...
http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.3.123.3&e=ms.exch.err.Ex88D115&l=0&cl=cp
Elapsed Time: 00:15:19
Here is the powershell execute policy:
PS C:\> Get-ExecutionPolicy -list
Scope
ExecutionPolicy
MachinePolicy
Unrestricted
UserPolicy
Unrestricted
Process
Undefined
CurrentUser
RemoteSigned
LocalMachine
RemoteSigned

Hi Bad Dos,
Any updates?
You can also try to uninstall sp2 Management Tool first, then install SP3 directly.
Frank Wang
TechNet Community Support

Exchange 2010 SP3 RU 5 - Event id 4999

We have Exchange 2010 SP3 RU5 with four CAS/HT and five mailbox servers. We get tons of event 4999 on the four CAS/HT during the last weeks:
Watson report about to be sent for process id: 6456, with parameters: E12, c-RTL-AMD64, 14.03.0178.000, AirSync, MSExchange ActiveSync, Microsoft.Exchange.Data.Storage.GlobalObjectId.IsForeignUid, UnexpectedCondition:NullReferenceException, 54b1, 14.03.0178.000.
ErrorReportingEnabled: False
We have 10000+ mailboxes and no problem with activesync has been reported. I increased diagnostic logging of activesync to "expert" without getting more details about this. I have also restarted all four CAS/HT servers but event 4999 is
still there.
Any ideas?

Thanks for your reply Willard Martin
This event is also from MSExchange Common and the process id 6456 referred to in the event text is w3wp.exe.
I also checked both your links but they are not similar to my problem. The first of your links is about "System.IndexOutOfRangeException" and doesn't seem to have anything to do with ActiveSync. The second is about ActiveSync but with another kind
of error: "UnexpectedCondition:ArgumentNullException".
My error text is "UnexpectedCondition:NullReferenceException"

Error Exchange Server 2010 SP3 Upgrade - OWA Already Exists - Event ID 1002

Hi,
I have a problem with my Exchange 2010 SP1 deploy in Windows server 2008 R2,
I try upgrade to Exchange 2010 SP3, an error happened when step progress CAS role
Error:
The following error was generated when "$error.Clear();
$InternalOwaUrl="https://" + $RoleFqdnOrName + "/owa";
new-OwaVirtualDirectory -DomainController $RoleDomainController -InternalUrl $InternalOwaUrl;
get-OwaVirtualDirectory -server $RoleFqdnOrName -DomainController $RoleDomainController | where {$_.OwaVersion -eq "Exchange2010"} | set-OwaVirtualDirectory -WindowsAuthentication $true;
" was run: "The virtual directory 'owa' already exists under '(Server Name)/Default Web Site'.
Parameter name: VirtualDirectoryName".
The virtual directory 'owa' already exists under '(Server Name)/Default Web Site'.
Parameter name: VirtualDirectoryName
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.3.123.3&e=ms.exch.err.Ex88D115&l=0&cl=cp
Error:
The following error was generated when "$error.Clear();
$InternalOwaUrl="https://" + $RoleFqdnOrName + "/owa";
new-OwaVirtualDirectory -DomainController $RoleDomainController -InternalUrl $InternalOwaUrl;
get-OwaVirtualDirectory -server $RoleFqdnOrName -DomainController $RoleDomainController | where {$_.OwaVersion -eq "Exchange2010"} | set-OwaVirtualDirectory -WindowsAuthentication $true;
" was run: "The virtual directory for the mini version of Outlook Web App can't be found in the same Web site.".
The virtual directory for the mini version of Outlook Web App can't be found in the same Web site.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.3.123.3&e=ms.exch.err.Ex88D115&l=0&cl=cp
I already try delete owaVirtualDirectory from adsiedit, Exchange management console, and from IIS manager but still it say virtual directory 'owa'
already exists in my server.
Can anyone help me how resolve this problem?
Thanks.
Best Regards,
Henry Stefanus

Hi Henry,
Even we can’t see /OWA virtual directory in IIS manager, still doesn’t mean it not exists. The IIS configuration files are located in ApplicationHost.config. This file is located in %windir%\system32\inetsrv\config.
Found the below entry even with no owa vdir in IIS manager, remove the entries below and try upgrade again. (Note: Before you modify ApplicationHost.config, please take a backup first.)
<application path="/owa" applicationPool="MSExchangeOWAAppPool">
<virtualDirectory path="/" physicalPath="C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\owa" />
</application>
If the issue still occurs, please do not hesitate to post back.
Best regards,
Eric

Event ID: 4999 - MSExchange Common - Exchange 2010 SP3

Hi all,
I have Exchange 2010 SP3 RU4 and since yesterday without reason (I didn´t patch anything, configure etc.) following error randomly appears in app eventlog:
Watson report about to be sent for process id: 6000, with parameters: E12, c-RTL-AMD64, 14.03.0151.000, AirSync, MSExchange ActiveSync, Microsoft.Exchange.Data.Storage.GlobalObjectId.IsForeignUid, UnexpectedCondition:NullReferenceException, 54b1,
14.03.0151.000.
ErrorReportingEnabled: True
I´ve tried to find some info but no luck.
Does anybody know how to fix this?
Thanks in advance, O.

Resolved..
A few days ago I hid some testing resource mailboxes (rooms) in GAL, which were used in Cisco TMSXE (Videoconferencing SW). Then, when I restarted the IIS, these errors appeared, because of Cisco TMSXE couldn´t find the room mailboxes. So I unhide
them and errors are gone..

Coexistence & Upgrade Exchange 2010 SP3 Unified Messaging to Exchange 2013 SP1 UM

Hello Experts,
We're doing Exchange 2010 SP3 to Exchange 2013 SP1 upgrade.
This upgrade also include Unified Messaging component which is currently working with Exchange 2010 SP3 and Lync 2013.
We have one dial plan and its SIP URI and Secured.
Looking for high level steps to plan coexistence and upgrade of Unified Messaging from Exchange 2010 SP3 to Exchange 2013 SP1 integrated with Lync 2013. I'll also appreciate tips on what kind of certificate and its Subject name(s).
Microsoft documentation is not very clear and I found it confusing for my scenario. Since I we don't want any downtime for UM users, looking for some help.
Thanks in advance for help.
-DK

Hello Hinte,
Thanks for the information. I have been to this article which explains fresh deployment but doesn't address coexistence and migration scenario.
I'm looking for high level steps only. Can anyone validate and suggest if I'm missing something!
1) Install new CAS+MBX Server
2) Move system mailbox as per MS documentation to Exchange 2013 MBX
3) On CAS+MBX Server Enabled internal CA trusted Cert for UM Services.Internal
CA certs contain only CAS+MBX server's FQDN only.UM services Startup Mode is set to "Dual".
4) Assigned existing SIP URI Based Exchange 2010 Dial plan to New Exchange 2013 Servers.
5) Run Exchucutil.ps1
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Will this be enough or Do I need to create New Auto attendant or
Haunt Group etc?
Thanks for all the help!

Upgrade Windows 2008 R2 sp1 on an Exchange 2010 SP3 server

I have looked high and low for an answer to this question:
1. I have Windows 2008 R2 running Exchange 2010 SP3
2. Can I upgrade Windows 2008 R2 to SP1 with Exchange 2010 SP3 onboard?
3. Are there pre-requisites for doing this?
4. If so, where can I get the documentation?
I have spent hours looking through Google and Technet. Lots of information about compatibility of 2008 R2 and Exchange SP1 and SP2.
Your wisdom and experience would be appreciated. Thank you!!
Charlie

Hi,
"Can I upgrade Windows 2008 R2 to SP1 with Exchange 2010 SP3 onboard?"
Yes, you can.
"Are there pre-requisites for doing this?"
There is no pre-requisites, however, as what Idan Vexler mentioned above, downtime is required.
"If so, where can I get the documentation?"
Here are two related threads for your reference.
http://social.technet.microsoft.com/Forums/en-US/1093a91d-aed8-4c91-b538-ca82f5860523/upgrading-windows-2008-r2-enterprise-to-sp1-on-exchange-2010?forum=exchange2010
http://social.technet.microsoft.com/Forums/exchange/en-US/0a7f29a2-04a5-485f-9b0c-061f89b311a5/installing-windows-2008r2-sp1-on-exchange-server-2010?forum=exchange2010
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Belinda Ma
TechNet Community Support

Event ID 9877, Exchange 2010 SP3 RU4

On 2/19 I installed RU4 for Exchange 2010 SP3 on a server at a client's site. This is a single server with all the roles on it, with about 40-45 mailboxes. Ever since then, during the busiest hours of the day (around 7AM to 5:30PM or so), I get the
following event log error on this server:
Log Name:      Application
Source:        MSExchangeIS Mailbox Store
Date:          2/20/2014 6:58:49 AM
Event ID:      9877
Task Category: Content Indexing
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      server.domain.com
Description:
Content Indexing function 'CISearch::EcGetRowsetAndAccessor' received an unusual and unexpected error code from MSSearch.
Mailbox Database: Mailbox Database 0784353824
Error Code: 0x80043629
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="MSExchangeIS Mailbox Store" />
    <EventID Qualifiers="49198">9877</EventID>
    <Level>2</Level>
    <Task>46</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-02-20T11:58:49.000000000Z" />
    <EventRecordID>423922</EventRecordID>
    <Channel>Application</Channel>
    <Computer>server.domain.com</Computer>
    <Security />
</System>
<EventData>
    <Data>CISearch::EcGetRowsetAndAccessor</Data>
    <Data>Mailbox Database 0784353824</Data>
    <Data>0x80043629</Data>
    <Binary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inary>
</EventData>
</Event>
The frequency of these errors varies and it definitely seems to be related to the amount of traffic. Over the weekend it only occured about 5-10 times a day. For the past couple of days, it's been pretty constant about every 15 minutes or
so all day.
I've looked this up, but I've only found a few posts mentioning similar errors, all relating to earlier versions of Exchange 2010. Supposedly this problem was fixed in one of the rollups to SP1 or SP2, I think. I never saw these errors, though,
until the SP3 RU4 rollup. I haven't heard any complaints from users, but I'm concerned that this might escalate and start causing noticeable searching issues.
Any ideas would be appreciated.
Deb

Hi Deb,
We're getting the same error as you on Exchange 2010. We have exchange 2010 and exchange 2013 running in a coexisting environment. Since we applied Service Pack 1 for Exchange 2013, we've had nothing but issues!
I've tried the rebuild of the index catalogues by following these instructions:
http://ghousewin.blogspot.in/2012/08/not-able-to-search-in-owa-event-id-9877.html
This failed to resolve the issues too. We've rebooted the server, restarted all the search services and still nothing! We're pulling our hair out here!
The only thing I haven't tried is the prepareAD commands in this post:
http://social.technet.microsoft.com/Forums/exchange/en-US/7a4a7400-a582-4f95-9360-6d84e66e87ad/ex2010-2node-dag-search-in-owa-not-working-caused-by-eventid-9877-content-indexing-function
I'm unable to try this during the day as we have no testing
environment and would hate to mess the production environment up if this went wrong.
If you're able to try this during the day, would you let us know how it goes?
Many thanks,
Stephen

Exchange 2010 SP3 UR9 OWA users cannot open mail items

We recently had users reporting unable to open items in OWA. Issue is confirmed across all CAS servers.
Issue started while on Exchange 2010 SP3 UR8v2, we upgraded to Exchange Server 2010 SP3 UR9 during troubleshooting.
3 AD Site DAG, multi-role servers
So far we have done the following to troubleshoot:
* Check security propagation for account permissions.
* Check security on all virtual directories.
* Check permissions on web.config
* Re-run PrepareAD
* Uninstall and reinstall CAS role
Please review the errors below and let me know if you have any words of wisdom on this issue. Thanks!
Errors:
Request
Url: https://domain.com:443/owa/forms/premium/SubPageEventHandler.aspx?ae=Item&a=Preview&t=IPM.Conversation&id=CID.K5jy5dmxQru9sRoituQBvQ%3d%3d.LgAAAAD5wKVzMPRWToarE%2bpbowlJAQAqvhe3P6jjT4tregHxbY2pANbZjrf2AAAB.1DEA1tmOt%2fIAAAAAiIUWAAAAAAA%3d&calist=&canary=BV_LDf9RIkOwB1AREM0QuJ6gLZ_9QNIIWwpFOZKWH-iRvFnaQLhvOrQQBEkvAoafNX8eyWt3pOI.&SP=1&pfmk=M46%3a1427993956363&subpage=ReadConversation.ascx
User: user
EX Address: /o=company/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=user
SMTP Address: [email protected]
OWA version: 14.3.235.1
Mailbox server: server.domain.com
Exception
Exception type: System.UriFormatException
Exception message: Invalid URI: The format of the URI could not be determined.
Call stack
System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
Microsoft.Exchange.Security.RightsManagement.DrmClientUtils.GetServiceLocation(SafeRightsManagementSessionHandle sessionHandle, ServiceType serviceType, ServiceLocation serviceLocation, String issuanceLicense)
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.GetOnPremiseRmsServerUri()
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.GetRmsServerActiveCryptoMode()
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.DrmEnvironment.InitializeEnvironment()
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.Initialize()
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.InitializeIfNeeded()
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.get_IRMConfig()
Microsoft.Exchange.Clients.Owa.Core.UserContext.get_IsIrmEnabled()
Microsoft.Exchange.Clients.Owa.Premium.ConversationUtilities.LoadConversation(UserContext userContext, OwaStoreObjectId owaConversationId, PropertyDefinition[] requestedProperties)
Microsoft.Exchange.Clients.Owa.Premium.ReadConversation.OnLoad(EventArgs e)
System.Web.UI.Control.LoadRecursive()
System.Web.UI.Control.LoadRecursive()
System.Web.UI.Control.LoadRecursive()
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Request
Url: https://domain.com:443/owa/forms/premium/SubPageContainer.aspx?ae=Item&a=Open&t=IPM.Note&id=RgAAAAD5wKVzMPRWToarE%2bpbowlJBwAqvhe3P6jjT4tregHxbY2pANbZjrf4AACsvITjR9r%2fQaXcC90BhfOwAI8oXwgBAAAJ&pspid=_1427993955843_521407833&subpage=ReadMessage.ascx
User: user
EX Address: /o=company/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=user
SMTP Address: [email protected]
OWA version: 14.3.235.1
Mailbox server: server.domain.com
Exception
Exception type: System.UriFormatException
Exception message: Invalid URI: The format of the URI could not be determined.
Call stack
System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
Microsoft.Exchange.Security.RightsManagement.DrmClientUtils.GetServiceLocation(SafeRightsManagementSessionHandle sessionHandle, ServiceType serviceType, ServiceLocation serviceLocation, String issuanceLicense)
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.GetOnPremiseRmsServerUri()
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.GetRmsServerActiveCryptoMode()
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.DrmEnvironment.InitializeEnvironment()
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.Initialize()
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.InitializeIfNeeded()
Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.get_IRMConfig()
Microsoft.Exchange.Clients.Owa.Core.UserContext.get_IsIrmEnabled()
Microsoft.Exchange.Clients.Owa.Premium.ReadMessage.AddIrmMessageToInfobar()
Microsoft.Exchange.Clients.Owa.Premium.ReadMessage.AddMessagesToInfobar()
Microsoft.Exchange.Clients.Owa.Premium.ReadMessage.OnLoad(EventArgs e)
System.Web.UI.Control.LoadRecursive()
System.Web.UI.Control.LoadRecursive()
System.Web.UI.Control.LoadRecursive()
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Hi Noel,
Base on my search, it may be due to IRM feature been enabled for OWA.
I recommend you use the following command to check if the value of IRMEnabled parameter is true:
Get-OWAVirtualDirectory – Identity “servername\owa (default web site)” |FL name,IRMEnabled
If the value is true, you can use "Set-OWAVirtualDirectory" cmdlt to change it to false, and check if any helps.
Best regards,
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Niko Cheng
TechNet Community Support

Exchange 2010 SP1 Update Rollup 6 to Exchange 2010 SP3

Hi there,
I am planning to install Exchange 2010 SP3 next week and after reading some of the related comments on this site I got a little worried.
Our current Exchange environment consists of the following:
1 x CAS/HT Server
2 x Mailbox Server (members of a DAG)
The OS of the 3 servers is Windows Server 2008 R2 SP1. All servers are running Exchange 2010 SP1 Update Rollup 6.
The Execution Policies on our Exchange servers are set as follows:
– CAS/HT Server:
Scope ExecutionPolicy
MachinePolicy Undefined
UserPolicy Undefined
Process Undefined
CurrentUser Undefined
LocalMachine Unrestricted
– Mailbox Servers:
Scope ExecutionPolicy
MachinePolicy Undefined
UserPolicy Undefined
Process Undefined
CurrentUser Undefined
LocalMachine RemoteSigned
Please note that we do not have any Group Policies that defined the PowerShell script execution policy.
I would be very grateful if you (or any of the kind readers) could help me with following questions:
1- Do I have to change the execution policy on our Exchange servers before installing SP3? If I have to change a policy, what should I change? And how would you recommend I should do this?
2- After installing SP3 on a server, can I install the latest rollup update on this server before moving to the next server? For example, can I do the following:
i. Install SP3 followed by RU 5 on the CAS/HT server -> Apply the our custom settings
ii. Install SP3 followed by RU 5 on the first mailbox server
iii. Install SP3 followed by RU 5 on the second mailbox server
Many thanks,
M

Hi Amit,
Many thanks for the swift reply.
That's correct. We didn't set the Powershell execution policy via Group Policy. We only configured the execution policy of "LocalMachine" to "Unrestricted" on the CAS/HT server using the "Set-ExecutionPolicy" command on the server.
The mailbox servers' execution policies have not been changed and are set to those values by default.
I must admit, I go event more confused when I read the "http://support.microsoft.com/kb/2668686" and "http://support.microsoft.com/kb/2810617" articles.
But it looks like I shouldn't worry as our current Powershell execution policies shouldn't affect the upgrade. Right?

Exchange 2010 SP3 upgrade - Event ID 4999 - Address Book Crash

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