Exchange 2013 EAC Service Pack 1 New mailbox cannot see all OUs when selecting Browse with "Exchange Organization Management " permissions

Single forest 2 Domains. When I go to create a new mailbox in the Exchange Admin  Centre and "Browse" the Organizational Unit. I can only see a few OU in the Parent Domain and most in the Child Domain. I have tried "expand All" and
cannot see anywhere in the EAC to set a "Recipient Scope". The account I am using has "Exchange Organization Management " rights and is a Domain Admin as well.
The Exchange servers are members of the Root Domain.
In the "Select an Organizational Unit" menu there is a message "There are more results available than are currently displayed". I have tried searching as well and cannot find OUs that I should be able to.
All the servers have had Exchange 2013 Service pack 1 installed.
Any suggestions?
Regards,
John

Changing that setting resulted in the ECP site being inaccessible. So I changed it back
I have copied the user accounts to test with.
Originals:
User1: can see OU's when making a new user through the ECP (access: domain, exchange recipient admin)
User2: cannot. (Enterprise, domain, exchange, schema admin)
Test users:
test user1: copied from user 1, cannot see any OU's when creating a new user.
test user2: copied from user 2, can see all OU's when creating a new user.

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