Exchange 2013 Mailbox Role Installation Error

Hi All,
I am getting the below error when installing Exchange 2013 Mailbox Role. This is a Windows Server 2012. Previous Exchange 2013 setup was removed since it had issues with CAS. Now we have removed all previous Exchange software and attributes.
Error:
The following error was generated when "$error.Clear();
          Install-ExchangeCertificate -services IIS -DomainController $RoleDomainController
          if ($RoleIsDatacenter -ne $true -And $RoleIsPartnerHosted -ne $true)
            Install-AuthCertificate -DomainController $RoleDomainController
        " was run: "Microsoft.Exchange.Management.Metabase.IISGeneralCOMException: An IIS directory entry couldn't be created. The error message is The system cannot find the path specified.
. HResult = -2147024893 ---> System.Runtime.InteropServices.COMException: The system cannot find the path specified.
   at System.DirectoryServices.DirectoryEntry
   at System.DirectoryServices.DirectoryEntry.Bind()
   at System.DirectoryServices.DirectoryEntry.RefreshCache()
   at System.DirectoryServices.DirectoryEntry.FillCache(String propertyName)
   at System.DirectoryServices.PropertyCollection.KeysCollection.GetEnumerator()
   at Microsoft.Exchange.Management.Metabase.IisUtility.GetProperties(DirectoryEntry webObj)
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Management.Metabase.IisUtility.GetProperties(DirectoryEntry webObj)
   at Microsoft.Exchange.Management.Metabase.IisUtility.GetWebSiteSslCertificate(String webObjectPath)
   at Microsoft.Exchange.Management.SystemConfigurationTasks.InstallExchangeCertificate.FindIisCertificate()
   at Microsoft.Exchange.Management.SystemConfigurationTasks.InstallExchangeCertificate.InternalProcessRecord()
   at Microsoft.Exchange.Configuration.Tasks.Task.<ProcessRecord>b__b()
   at Microsoft.Exchange.Configuration.Tasks.Task.InvokeRetryableFunc(String funcName, Action func, Boolean terminatePipelineIfFailed)".
Any views on this is appreciated.
Regards
Boniface
Senior Systems Administrator

Hi,
After uninstalling the IIS, please run the following command to install prerequisites.
Install-WindowsFeature AS-HTTP-Activation, Desktop-Experience, NET-Framework-45-Features, RPC-over-HTTP-proxy, RSAT-Clustering, RSAT-Clustering-CmdInterface, RSAT-Clustering-Mgmt, RSAT-Clustering-PowerShell, Web-Mgmt-Console, WAS-Process-Model, Web-Asp-Net45,
Web-Basic-Auth, Web-Client-Auth, Web-Digest-Auth, Web-Dir-Browsing, Web-Dyn-Compression, Web-Http-Errors, Web-Http-Logging, Web-Http-Redirect, Web-Http-Tracing, Web-ISAPI-Ext, Web-ISAPI-Filter, Web-Lgcy-Mgmt-Console, Web-Metabase, Web-Mgmt-Console, Web-Mgmt-Service,
Web-Net-Ext45, Web-Request-Monitor, Web-Server, Web-Stat-Compression, Web-Static-Content, Web-Windows-Auth, Web-WMI, Windows-Identity-Foundation
Then remove the “water mark” key and “action” key under the following registry and initiate the setup again.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExchangeServer\v15.0\HubTransportRole
In addition, please disable any third-part software for troublwshooting.
Best Regards.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Lynn-Li
TechNet Community Support

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                Write-ExchangeSetupLog -Info ("Waiting 30 seconds before attempting again.");
                Start-Sleep -Seconds 30;
                $currTime = Get-Date;
              if( -not $successfullySetConfigDC)
                Write-ExchangeSetupLog -Error "Unable to set shared config DC.";
            " was run: "Unable to set shared config DC.".
    The only option on the screen was exit, so I did.  I checked the start menu, and there were two new Exchange icons, but I did not click them.  I ran the installer again, and it detected an incomplete install, the only option was to click next to
    finish the install, so I clicked next.  This time, I eventually got the same error, except the screen showed "Step 8 of 15: Mailbox role: Transport service."  I did install some Exchange 2010 prerquisites on the server before Exchange Server 2013
    came out, and I can rebuild the server and try the install again if that would be best, but I thought I should post here first and try to work through this since the product is so fresh.  Any suggestions?

    I've tried three times since my last post, following
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    same domain admin account I have been using all along.  Nonetheless, here is the powershell output starting with the first Exchange setup.exe step (all other steps were already performed, all available updates were installed, and the server was rebooted
    prior to this):
    Windows PowerShell
    Copyright (C) 2012 Microsoft Corporation. All rights reserved.
    PS (domain admin home)> D:
    PS D:\> .\Setup.exe /PrepareSchema /IAcceptExchangeServerLicenseTerms
    Welcome to Microsoft Exchange Server 2013 Unattended Setup
    Copying Files...
    File copy complete. Setup will now collect additional information needed for installation.
    Performing Microsoft Exchange Server Prerequisite Check
    Prerequisite Analysis COMPLETED
    Configuring Microsoft Exchange Server
    Extending Active Directory schema COMPLETED
    The Exchange Server setup operation completed successfully.
    PS D:\> .\Setup.exe /PrepareAD /OrganizationName:PRD-INC /IAcceptExchangeServerLicenseTerms
    Welcome to Microsoft Exchange Server 2013 Unattended Setup
    Copying Files...
    File copy complete. Setup will now collect additional information needed for installation.
    Performing Microsoft Exchange Server Prerequisite Check
    Prerequisite Analysis COMPLETED
    Setup will prepare the organization for Exchange 2013 by using 'Setup /PrepareAD'. No Exchange 2010 server roles have b
    een detected in this topology. After this operation, you will not be able to install any Exchange 2010 servers.
    For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.NoE14ServerWarning.
    aspx
    Configuring Microsoft Exchange Server
    Organization Preparation COMPLETED
    The Exchange Server setup operation completed successfully.
    PS D:\> .\Setup.exe /Mode:Install /Roles:ClientAccess, Mailbox, ManagementTools /t E:\Exchange /IAcceptExchangeServe
    rLicenseTerms
    Welcome to Microsoft Exchange Server 2013 Unattended Setup
    Copying Files...
    File copy complete. Setup will now collect additional information needed for installation.
    Languages
    Management tools
    Mailbox role: Transport service
    Mailbox role: Client Access service
    Mailbox role: Unified Messaging service
    Mailbox role: Mailbox service
    Client Access role: Front End Transport service
    Client Access role: Client Access Front End service
    Performing Microsoft Exchange Server Prerequisite Check
    Configuring Prerequisites COMPLETED
    Prerequisite Analysis COMPLETED
    Configuring Microsoft Exchange Server
    Preparing Setup COMPLETED
    Stopping Services COMPLETED
    Copying Exchange Files COMPLETED
    Language Files COMPLETED
    Restoring Services COMPLETED
    Language Configuration COMPLETED
    Exchange Management Tools COMPLETED
    Mailbox role: Transport service COMPLETED
    Mailbox role: Client Access service COMPLETED
    Mailbox role: Unified Messaging service COMPLETED
    Mailbox role: Mailbox service FAILED
    The following error was generated when "$error.Clear();
    if ($RoleIsDatacenter -ne $true)
    if (Test-ExchangeServersWriteAccess -DomainController $RoleDomainController -ErrorAction SilentlyContinue)
    $sysMbx = $null;
    $name = "SystemMailbox{bb558c35-97f1-4cb9-8ff7-d53741dc928c}";
    $dispName = "Microsoft Exchange";
    Write-ExchangeSetupLog -Info ("Retrieving mailboxes with Name=$name.");
    $mbxs = @(Get-Mailbox -Arbitration -Filter {name -eq $name} -IgnoreDefaultScope -ResultSize 1 );
    if ($mbxs.Length -eq 0)
    Write-ExchangeSetupLog -Info ("Retrieving mailbox databases on Server=$RoleFqdnOrName.");
    $dbs = @(Get-MailboxDatabase -Server:$RoleFqdnOrName -DomainController $RoleDomainController);
    if ($dbs.Length -ne 0)
    Write-ExchangeSetupLog -Info ("Retrieving users with Name=$name.");
    $arbUsers = @(Get-User -Filter {name -eq $name} -IgnoreDefaultScope -ResultSize 1);
    if ($arbUsers.Length -ne 0)
    Write-ExchangeSetupLog -Info ("Enabling mailbox $name.");
    $sysMbx = Enable-Mailbox -Arbitration -Identity $arbUsers[0] -DisplayName $dispName -database $dbs[0
    ].Identity;
    else
    if ($mbxs[0].DisplayName -ne $dispName )
    Write-ExchangeSetupLog -Info ("Setting DisplayName=$dispName.");
    Set-Mailbox -Arbitration -Identity $mbxs[0] -DisplayName $dispName -Force;
    $sysMbx = $mbxs[0];
    # Set the Organization Capabilities needed for this mailbox
    if ($sysMbx -ne $null)
    # We need 1 GB for uploading large OAB files to the organization mailbox
    Write-ExchangeSetupLog -Info ("Setting mailbox properties.");
    set-mailbox -Arbitration -identity $sysMbx -UMGrammar:$true -OABGen:$true -GMGen:$true -ClientExtensions
    :$true -MailRouting:$true -MaxSendSize 1GB -Force;
    else
    Write-ExchangeSetupLog -Info ("Cannot find arbitration mailbox with name=$name.");
    else
    Write-ExchangeSetupLog -Info "Skipping creating E15 System Mailbox because of insufficient permission."
    " was run: "Database is mandatory on UserMailbox.".
    The following error was generated when "$error.Clear();
    if ($RoleIsDatacenter -ne $true)
    if (Test-ExchangeServersWriteAccess -DomainController $RoleDomainController -ErrorAction SilentlyContinue)
    $sysMbx = $null;
    $name = "SystemMailbox{bb558c35-97f1-4cb9-8ff7-d53741dc928c}";
    $dispName = "Microsoft Exchange";
    Write-ExchangeSetupLog -Info ("Retrieving mailboxes with Name=$name.");
    $mbxs = @(Get-Mailbox -Arbitration -Filter {name -eq $name} -IgnoreDefaultScope -ResultSize 1 );
    if ($mbxs.Length -eq 0)
    Write-ExchangeSetupLog -Info ("Retrieving mailbox databases on Server=$RoleFqdnOrName.");
    $dbs = @(Get-MailboxDatabase -Server:$RoleFqdnOrName -DomainController $RoleDomainController);
    if ($dbs.Length -ne 0)
    Write-ExchangeSetupLog -Info ("Retrieving users with Name=$name.");
    $arbUsers = @(Get-User -Filter {name -eq $name} -IgnoreDefaultScope -ResultSize 1);
    if ($arbUsers.Length -ne 0)
    Write-ExchangeSetupLog -Info ("Enabling mailbox $name.");
    $sysMbx = Enable-Mailbox -Arbitration -Identity $arbUsers[0] -DisplayName $dispName -database $dbs[0
    ].Identity;
    else
    if ($mbxs[0].DisplayName -ne $dispName )
    Write-ExchangeSetupLog -Info ("Setting DisplayName=$dispName.");
    Set-Mailbox -Arbitration -Identity $mbxs[0] -DisplayName $dispName -Force;
    $sysMbx = $mbxs[0];
    # Set the Organization Capabilities needed for this mailbox
    if ($sysMbx -ne $null)
    # We need 1 GB for uploading large OAB files to the organization mailbox
    Write-ExchangeSetupLog -Info ("Setting mailbox properties.");
    set-mailbox -Arbitration -identity $sysMbx -UMGrammar:$true -OABGen:$true -GMGen:$true -ClientExtensions
    :$true -MailRouting:$true -MaxSendSize 1GB -Force;
    else
    Write-ExchangeSetupLog -Info ("Cannot find arbitration mailbox with name=$name.");
    else
    Write-ExchangeSetupLog -Info "Skipping creating E15 System Mailbox because of insufficient permission."
    " was run: "Database is mandatory on UserMailbox. Property Name: Database".
    The Exchange Server setup operation didn't complete. More details can be found in ExchangeSetup.log located in the
    <SystemDrive>:\ExchangeSetupLogs folder.
    PS D:\>
    I am cleaning out in ADSI and rebuilding the server for now, because the server is behaving oddly (not as oddly as it was with 6GiB, but oddly, nonetheless).  I probably won't try to install Exchange again before tomorrow.  What should I do to prevent
    encountering the above again and/or if I encounter it again?

  • Exchange 2013 OWA HTTP 500 error when opening another mailbox

    We have an Windows Server 2012 Exchange 2013 server with OWA. 
    All users can login fine, but when I open another mailbox with my Admin account, having enabled access to that user's mailbox, the URL redirects to /owa/auth/errorfe.aspx?httpCode=500 and shows: 
    something went wrong
    Sorry, we can't get that information right now. Please try again later. If the problem continues, contact your helpdesk
    Google won't help me in this instance. Where in the eventlog are OWA events logged?

    Hello,
    I am joining to the thread opener, however, we do not use exchange server. we are using the Cloud services through Microsoft and as far as I know, the version is 2013 wave 15 (again, through Microsoft's cloud).
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    when I open the office web access, and I search the mailbox through the 'add another mailbox..' It finds it however when I press the add button I get the HTTP 500 error.
    when I tried to open a different mailbox (another shared mailbox I gave myself permissions for), it opens just fine.
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    when I try to open the mailbox in question through a different internet browser (Chrome) I get this Error:
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    the error seems to be persistent on this specific mailbox only regardless to what browser I am trying to access with.
    I can only assume that the solutions you (Winnie) offered isn't relevant in my case.
    thanks in advance for any attempt to help me with this issue.

  • Exchange 2013 SP1 CU8 installation stuck

    Good Morning,
    I'm just installing CU8 for Exchange 2013 on a DAG Member (only mailbox role installed), and setup is stuck at 49% of "Mailbox Role: Client Access service" for more than 2 hours now.
    The ExchangeSetup logfile says:
    [04/15/2015 06:44:20.0582] [2] Active Directory session settings for 'New-PerfCounters' are: View Entire Forest: 'True', Configuration Domain Controller: 'srv-dc02.oostvogels.com', Preferred Global Catalog: 'dc02.contoso.com', Preferred Domain Controllers: '{ dc02.contoso.com }'
    [04/15/2015 06:44:20.0582] [2] User specified parameters: -DefinitionFileName:'ServiceProxyPoolCounters.xml'
    [04/15/2015 06:44:20.0582] [2] Beginning processing new-PerfCounters
    [04/15/2015 06:44:20.0582] [2] Processing file: C:\Program Files\Microsoft\Exchange Server\V15\Setup\Perf\ServiceProxyPoolCounters.xml
    [04/15/2015 06:44:20.0582] [2] Performance counter name is Proxy Instance Count, type is NumberOfItems32.
    [04/15/2015 06:44:20.0582] [2] Performance counter name is Current Outstanding Calls, type is NumberOfItems32.
    [04/15/2015 06:44:20.0582] [2] Performance counter name is Total Number of Calls, type is NumberOfItems32.
    [04/15/2015 06:44:20.0582] [2] Performance counter name is Calls/sec, type is RateOfCountsPerSecond32.
    [04/15/2015 06:44:20.0582] [2] Performance counter name is Average Latency, type is AverageCount64.
    [04/15/2015 06:44:20.0582] [2] Performance counter name is Base for Average Latency, type is AverageBase.
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    [04/15/2015 06:44:20.0738] [2] Performance counter category name is 'MSExchange ServiceProxyPool'.
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    I also can see some events like this:
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    Thanks and best regards,
    Sebastian

    Hi,
    According to your post, I understand that install Exchange 2013 SP1 CU8 in a DAG with MBX role failed with error “Cmdlet failed. Cmdlet New-PerfCounters, parameters -DefinitionFileName ‘ADDriverCachePerformanceCounters.xml’”.
    If I misunderstand your concern, please do not hesitate to let me know.
    I want to double confirm whether you deploy clean install or implement upgrade an existing Exchange Server 2013 installation to Cumulative Update 8.
    To rebuild all Performance counters including extensible and third-party counters, type the following commands at an Administrative command prompt. Press ENTER after each command:
    1. Rebuilding the counters:
        cd c:\windows\system32
        lodctr /R
    2. Resyncing the counters with Windows Management Instrumentation (WMI):
        WINMGMT.EXE /RESYNCPERF
    3. Stop and restart the Performance Logs and Alerts service.
    4. Stop and restart the Windows Management Instrumentation service.
    If the issue persists, please run to reload all the perf counters. For your reference:
    http://blogs.technet.com/b/mikelag/archive/2010/09/10/how-to-unload-reload-performance-counters-on-exchange-2010.aspx
    Thanks
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Allen Wang
    TechNet Community Support

  • Exchange 2013 Mailbox Replication Service not installed

    I have two Exchange 2013 Exchange CA servers running in a HA/Load Balance environment.  Both are missing the Mailbox Replication Service.  I didn't have any errors at any point during my installation.  I look at the list of services on the
    server and they're simply not there.
    If I go to c:\program files\Microsoft\Exchange Server\v15\Bin the exe and config files are there.  I tried just clicking the exe, but nothing changed.  I need to be able to import mailboxes, so this is critical.  I'm sure it is critical for
    other reasons too.
    Anything I can do here?

    Hey,
    It's a default behavior in Exchange 2013. Mailbox Replication service runs on MBX server role. You can review architecture of Exchange 2013 on below mentioned link.
    http://blogs.technet.com/b/marwahasamir/archive/2012/08/28/what-s-new-in-exchange-2013.aspx
    Pls mark this as answer if it resolves your issue. Thanks.
    Regards, Riaz Javed Butt Consultant Microsoft Professional Services MCITP, MCITP (Exchange), MCSE: Messaging, MCITP Office 365

  • Exchange 2013 Management Tools Install Error on Win8

    Hello,
    I'm having some trouble installing the management tools for Exchange 2013 on Windows 8. While going through the install if I leave "Automatically install Windows Server roles and features that are required to install Exchange Server" check I get
    this error...
    Error:
    The target of the specified cmdlet cannot be a Windows client-based operating system.
    If I uncheck that option and just check the Management Tools option, the error message changes to...
    Error:
    Global updates need to be made to Active Directory, and this user account isn't a member of the 'Enterprise Admins' group.
    For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.GlobalUpdateRequired.aspx
    Error:
    Setup encountered a problem while validating the state of Active Directory: Couldn't find the Enterprise Organization container.
    For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.AdInitErrorRule.aspx
    Error:
    The forest functional level of the current Active Directory forest is not Windows Server 2003 native or later. To install Exchange Server 2013, the forest functional level must be at least Windows Server 2003 native.
    For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.ForestLevelNotWin2003Native.aspx
    Error:
    Either Active Directory doesn't exist, or it can't be contacted.
    For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.CannotAccessAD.aspx
    Warning:
    Setup will prepare the organization for Exchange 2013 by using 'Setup /PrepareAD'. No Exchange 2010 server roles have been detected in this topology. After this operation, you will not be able to install any Exchange 2010 servers.
    For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.NoE14ServerWarning.aspx
    Any help on resolving this so I can move on with the installation would be appreciated.
    Thanks.

    Hi,
    To install the Exchange 2013 Management Tools, there are many prerequisites we need to understand before installation. And even
    we must manually install some required software.
    Here are some references that may be helpful to you:
    Install the Exchange 2013 Management Tools
    http://technet.microsoft.com/en-us/library/bb232090(v=exchg.150).aspx
    Exchange 2013 Prerequisites
    http://technet.microsoft.com/en-us/library/bb691354(v=exchg.150).aspx
    Thanks,
    Winnie Liang
    TechNet Community Support

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