Exchange 2013 SP1 OWA something went wrong

Question

Hi,
I have a three node exchange 2013 DAG cluster that I upgraded to SP1 three days ago.   All email flows currently work and ECP is available on all node on all browsers for all users.   OWA was working on 2013 CU3.   After 
the upgrade to SP1  and I confirmed that all email flows were working,  I did change the administrators  username.  I noticed OWA problems after that, but they would have happened before the administrator rename.  I have confirmed 
certificates and binding are correct on all three nodes.  I did rebuild the OWA directory on one node with no success.
However OWA is only available using Firefox (tested on several users on several machines) .   Logging on to ECP using IE 11 works fine (multiple users) Logging on to OWA using  IE 11 give me the error.  This is happening on
all three nodes using IE 11 but not Firefox 27
something went wrong
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X-OWA-Error: ClientError;exMsg='_u' is undefined;file=ReferenceError: '_u' is undefined at $LE (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.1.mouse.js:1:155) at Anonymous function (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.1.mouse.js:1:305913) at $8J (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:60172) at $E (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:59789) at $4pj (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:57814) at $6JC (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:58302) at Anonymous function (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.1.mouse.js:1:306768) at $8J (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:60172) at $E (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:59789) at $4pj (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:57814):406
X-OWA-Version: 15.0.847.32
X-FEServer: EXCH02
X-BEServer: null
Date: 1/2/1601 2:43:20 PM
  Log Name:      System
Source:        Microsoft-Windows-DistributedCOM
Date:          3/13/2014 11:45:50 PM
Event ID:      10028
Task Category: None
Level:         Error
Keywords:      Classic
User:          SYSTEM
Computer:      exch01.loran3.net
Description:
DCOM was unable to communicate with the computer EXCH02.loran3.net using any of the configured protocols; requested by PID     115c (c:\windows\system32\inetsrv\w3wp.exe).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
    <EventID Qualifiers="0">10028</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2014-03-14T05:45:50.109325400Z" />
    <EventRecordID>12481</EventRecordID>
    <Correlation />
    <Execution ProcessID="596" ThreadID="1372" />
    <Channel>System</Channel>
    <Computer>exch01.loran3.net</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="param1">EXCH02.loran3.net</Data>
    <Data Name="param2">    115c</Data>
    <Data Name="param3">c:\windows\system32\inetsrv\w3wp.exe</Data>
    <Binary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inary>
  </EventData>
</Event>                   ---------------------                 I am also getting
the following error
Log Name:      Application
Source:        ASP.NET 4.0.30319.0
Date:          3/14/2014 12:46:26 AM
Event ID:      1309
Task Category: Web Event
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      exch01.loran3.net
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 3/14/2014 12:46:26 AM
Event time (UTC): 3/14/2014 6:46:26 AM
Event ID: 7741cd563e154a14a0ba52343b4e30ee
Event sequence: 328
Event occurrence: 87
Event detail code: 0
Application information:
    Application domain: /LM/W3SVC/2/ROOT/owa-1-130392504882416692
    Trust level: Full
    Application Virtual Path: /owa
    Application Path: C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\owa\
    Machine name: EXCH01
Process information:
    Process ID: 8756
    Process name: w3wp.exe
    Account name: NT AUTHORITY\SYSTEM
Exception information:
    Exception type: MapiExceptionIllegalCrossServerConnection
    Exception message: MapiExceptionIllegalCrossServerConnection: Monitoring mailbox [] with application ID [Client=OWA] is not allowed to make cross-server calls from [EXCH01.loran3.net] to [EXCH03.loran3.net]
   at Microsoft.Mapi.CrossServerDiagnostics.BlockCrossServerCall(ExRpcConnectionInfo connectionInfo, String mailboxDescription)
   at Microsoft.Mapi.CrossServerConnectionPolicy.CheckAndBlockMonitoringMailboxes(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.CrossServerConnectionPolicy.Apply(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.ExRpcConnectionFactory.Create(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String& correctServerDN, ClientIdentityInfo clientIdentity, Boolean unifiedLogon, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout,
TimeSpan callTimeout, Byte[] tenantHint)
   at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, ClientIdentityInfo
clientIdentity, String applicationId, Byte[] tenantPartitionHint, Boolean unifiedLogon)
   at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore, Boolean unifiedSession)
Request information:
    Request URL:
https://localhost:444/owa/proxylogon.owa
    Request path: /owa/proxylogon.owa
    User host address: 127.0.0.1
    User: LORAN3\SM_ae42d22c64ff48a5a
    Is authenticated: True
    Authentication Type: Kerberos
    Thread account name: NT AUTHORITY\SYSTEM
Thread information:
    Thread ID: 39
    Thread account name: NT AUTHORITY\SYSTEM
    Is impersonating: False
    Stack trace:    at Microsoft.Mapi.CrossServerDiagnostics.BlockCrossServerCall(ExRpcConnectionInfo connectionInfo, String mailboxDescription)
   at Microsoft.Mapi.CrossServerConnectionPolicy.CheckAndBlockMonitoringMailboxes(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.CrossServerConnectionPolicy.Apply(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.ExRpcConnectionFactory.Create(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String& correctServerDN, ClientIdentityInfo clientIdentity, Boolean unifiedLogon, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout,
TimeSpan callTimeout, Byte[] tenantHint)
   at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, ClientIdentityInfo
clientIdentity, String applicationId, Byte[] tenantPartitionHint, Boolean unifiedLogon)
   at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore, Boolean unifiedSession)
Custom event details:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="ASP.NET 4.0.30319.0" />
    <EventID Qualifiers="32768">1309</EventID>
    <Level>3</Level>
    <Task>3</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-03-14T06:46:26.000000000Z" />
    <EventRecordID>115079</EventRecordID>
    <Channel>Application</Channel>
    <Computer>exch01.loran3.net</Computer>
    <Security />
  </System>
  <EventData>
    <Data>3005</Data>
    <Data>An unhandled exception has occurred.</Data>
    <Data>3/14/2014 12:46:26 AM</Data>
    <Data>3/14/2014 6:46:26 AM</Data>
    <Data>7741cd563e154a14a0ba52343b4e30ee</Data>
    <Data>328</Data>
    <Data>87</Data>
    <Data>0</Data>
    <Data>/LM/W3SVC/2/ROOT/owa-1-130392504882416692</Data>
    <Data>Full</Data>
    <Data>/owa</Data>
    <Data>C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\owa\</Data>
    <Data>EXCH01</Data>
    <Data>
    </Data>
    <Data>8756</Data>
    <Data>w3wp.exe</Data>
    <Data>NT AUTHORITY\SYSTEM</Data>
    <Data>MapiExceptionIllegalCrossServerConnection</Data>
    <Data>MapiExceptionIllegalCrossServerConnection: Monitoring mailbox [] with application ID [Client=OWA] is not allowed to make cross-server calls from [EXCH01.loran3.net] to [EXCH03.loran3.net]
   at Microsoft.Mapi.CrossServerDiagnostics.BlockCrossServerCall(ExRpcConnectionInfo connectionInfo, String mailboxDescription)
   at Microsoft.Mapi.CrossServerConnectionPolicy.CheckAndBlockMonitoringMailboxes(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.CrossServerConnectionPolicy.Apply(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.ExRpcConnectionFactory.Create(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String&amp; correctServerDN, ClientIdentityInfo clientIdentity, Boolean unifiedLogon, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout,
TimeSpan callTimeout, Byte[] tenantHint)
   at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, ClientIdentityInfo
clientIdentity, String applicationId, Byte[] tenantPartitionHint, Boolean unifiedLogon)
   at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore, Boolean unifiedSession)
</Data>
    <Data>https://localhost:444/owa/proxylogon.owa</Data>
    <Data>/owa/proxylogon.owa</Data>
    <Data>127.0.0.1</Data>
    <Data>LORAN3\SM_ae42d22c64ff48a5a</Data>
    <Data>True</Data>
    <Data>Kerberos</Data>
    <Data>NT AUTHORITY\SYSTEM</Data>
    <Data>39</Data>
    <Data>NT AUTHORITY\SYSTEM</Data>
    <Data>False</Data>
    <Data>   at Microsoft.Mapi.CrossServerDiagnostics.BlockCrossServerCall(ExRpcConnectionInfo connectionInfo, String mailboxDescription)
   at Microsoft.Mapi.CrossServerConnectionPolicy.CheckAndBlockMonitoringMailboxes(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.CrossServerConnectionPolicy.Apply(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.ExRpcConnectionFactory.Create(ExRpcConnectionInfo connectionInfo)
   at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String&amp; correctServerDN, ClientIdentityInfo clientIdentity, Boolean unifiedLogon, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout,
TimeSpan callTimeout, Byte[] tenantHint)
   at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, ClientIdentityInfo
clientIdentity, String applicationId, Byte[] tenantPartitionHint, Boolean unifiedLogon)
   at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore, Boolean unifiedSession)
</Data>
  </EventData>
</Event>

Answer 1

Thanks
I have three  servers exch01,exch02,and exch03.  All three have both CAS and mailbox server roles.   This problem  does not occur using firefox (OWA and ECP are available) but the problem occurs with IE 11  and safari (ECP
work, OWA dos not)  I have tried this from different machines and different users.  I have cleared the browser's cache and have even reloaded the client machines.  The problem occurs across all three exchange servers. 
I have used iis manager to confirm the binding are correct. (works on Firefox) 
From the local server ,  If I browse to
https://localhost/ecp  I get my ecp page.   If I browse to
https://localhost/owaI get the something went wrong page (X-OWA-Error: ClientError;exMsg='_u' is undefined;file=ReferenceError: '_u' is undefined)
If I try to browse to https://localhost:444/owa/proxylogon.owa  I get the error page "this page cannot be displayed"
I confirmed port 444 bindings are correct