Exchange Connector 3.0 status Never Run

Hi,
I've setup lab enviroment of SCSM 2012 SP1 following the instructions:
http://technet.microsoft.com/en-us/library/hh914226.aspx
Everything works fine with an exception of Exchange Connector. It is stuck in status: Never Run
I was able to configure the connector with out error. I checked the event logs and it showed success
of all the config items and even showed it connected to an email that I sent to the workflow mailbox:
Logs:
Log Name: Operations Manager
Source: Exchange Connector
Date: 7/28/2014 11:52:00 AM
Event ID: 0
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: GENINGSCSMT01.CORP.IGES.SI
Description:
Exchange Connector: Attempting to connect to Exchange with the settings: login email address="contoso@CORP", impersonation email address="none", server URL="https://geningcas.corp.iges.si/EWS/Exchange.asmx"
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Exchange Connector" />
<EventID Qualifiers="0">0</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-07-28T09:52:00.000000000Z" />
<EventRecordID>152481</EventRecordID>
<Channel>Operations Manager</Channel>
<Computer>CONTOSO.COM</Computer>
<Security />
</System>
<EventData>
<Data>Exchange Connector: Attempting to connect to Exchange with the settings: login email address="testscsm@CORP", impersonation email address="none", server URL="...................................................................."
</Data>
</EventData>
</Event>
- Exchange Connector: Exchange web service tracing enabled.
- Exchange Connector: Using Exchange Web Service URL:.....................
EwsRequestHttpHeaders: <Trace Tag="EwsRequestHttpHeaders" Tid="1" Time="2014-07-28 09:52:00Z">
POST /EWS/Exchange.asmx HTTP/1.1
Content-Type: text/xml; charset=utf-8
Accept: text/xml
User-Agent: ExchangeServicesClient/14.03.0032.000
Accept-Encoding: gzip,deflate
</Trace>
EwsRequest: <Trace Tag="EwsRequest" Tid="1" Time="2014-07-28 09:52:00Z" Version="14.03.0032.000">
<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:m="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Header>
<t:RequestServerVersion Version="Exchange2007_SP1" />
<t:TimeZoneContext>
<t:TimeZoneDefinition Id="Central Europe Standard Time" />
</t:TimeZoneContext>
</soap:Header>
<soap:Body>
<m:FindItem Traversal="Shallow">
<m:ItemShape>
<t:BaseShape>AllProperties</t:BaseShape>
</m:ItemShape>
<m:IndexedPageItemView MaxEntriesReturned="1" Offset="0" BasePoint="Beginning" />
<m:Restriction>
<t:And>
<t:IsEqualTo>
<t:FieldURI FieldURI="message:IsRead" />
<t:FieldURIOrConstant>
<t:Constant Value="false" />
</t:FieldURIOrConstant>
</t:IsEqualTo>
<t:IsEqualTo>
<t:FieldURI FieldURI="item:ItemClass" />
<t:FieldURIOrConstant>
<t:Constant Value="IPM.Note" />
</t:FieldURIOrConstant>
</t:IsEqualTo>
</t:And>
</m:Restriction>
<m:ParentFolderIds>
<t:DistinguishedFolderId Id="inbox" />
</m:ParentFolderIds>
</m:FindItem>
</soap:Body>
</soap:Envelope>
</Trace>
EwsResponseHttpHeaders: <Trace Tag="EwsResponseHttpHeaders" Tid="1" Time="2014-07-28 09:52:00Z">
200 OK
Transfer-Encoding: chunked
Content-Encoding: gzip
Vary: Accept-Encoding
Persistent-Auth: true
Cache-Control: private
Content-Type: text/xml; charset=utf-8
Date: Mon, 28 Jul 2014 09:52:00 GMT
Server: Microsoft-IIS/7.5
X-AspNet-Version: 2.0.50727
X-Powered-By: ASP.NET
</Trace>
EwsResponse: <Trace Tag="EwsResponse" Tid="1" Time="2014-07-28 09:52:00Z" Version="14.03.0032.000">
<?xml version="1.0" encoding="utf-8"?>
<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
<s:Header>
<h:ServerVersionInfo MajorVersion="14" MinorVersion="2" MajorBuildNumber="347" MinorBuildNumber="0" Version="Exchange2010_SP2" xmlns:h="http://schemas.microsoft.com/exchange/services/2006/types"
xmlns="http://schemas.microsoft.com/exchange/services/2006/types" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" />
</s:Header>
<s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<m:FindItemResponse xmlns:m="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types">
<m:ResponseMessages>
<m:FindItemResponseMessage ResponseClass="Success">
<m:ResponseCode>NoError</m:ResponseCode>
<m:RootFolder IndexedPagingOffset="1" TotalItemsInView="2" IncludesLastItemInRange="false">
<t:Items>
<t:Message>
<t:ItemId Id="AAMkAGY0NWM1MDJlLWNlYzctNDUwMy04NjUyLWZmNmJhODZmZWFjNwBGAAAAAABEWg/FMFIlQ6snViUYxTCgBwCX9G6oX6gvSK4RK8YlCtwaAAAApoPnAACX9G6oX6gvSK4RK8YlCtwaAAAApqtHAAA=" ChangeKey="CQAAABYAAACX9G6oX6gvSK4RK8YlCtwaAAAApwJt"
/>
<t:ParentFolderId Id="AAMkAGY0NWM1MDJlLWNlYzctNDUwMy04NjUyLWZmNmJhODZmZWFjNwAuAAAAAABEWg/FMFIlQ6snViUYxTCgAQCX9G6oX6gvSK4RK8YlCtwaAAAApoPnAAA=" ChangeKey="AQAAAA==" />
<t:ItemClass>IPM.Note</t:ItemClass>
<t:Subject>FW:
Test 2</t:Subject>
<t:Sensitivity>Normal</t:Sensitivity>
<t:DateTimeReceived>2014-06-13T05:41:55Z</t:DateTimeReceived>
<t:Size>9889</t:Size>
<t:Importance>Normal</t:Importance>
<t:IsSubmitted>false</t:IsSubmitted>
<t:IsDraft>false</t:IsDraft>
<t:IsFromMe>false</t:IsFromMe>
<t:IsResend>false</t:IsResend>
<t:IsUnmodified>true</t:IsUnmodified>
<t:DateTimeSent>2014-06-13T05:41:53Z</t:DateTimeSent>
<t:DateTimeCreated>2014-06-13T05:41:55Z</t:DateTimeCreated>
<t:ReminderIsSet>false</t:ReminderIsSet>
<t:ReminderMinutesBeforeStart>0</t:ReminderMinutesBeforeStart>
<t:DisplayCc />
<t:DisplayTo>Test Scsm</t:DisplayTo>
<t:HasAttachments>false</t:HasAttachments>
<t:Culture>en-US</t:Culture>
<t:EffectiveRights>
<t:CreateAssociated>false</t:CreateAssociated>
<t:CreateContents>false</t:CreateContents>
<t:CreateHierarchy>false</t:CreateHierarchy>
<t:Delete>true</t:Delete>
<t:Modify>true</t:Modify>
<t:Read>true</t:Read>
</t:EffectiveRights>
<t:LastModifiedName>Gorazd Lenko</t:LastModifiedName>
<t:LastModifiedTime>2014-06-13T05:41:55Z</t:LastModifiedTime>
<t:Sender>
<t:Mailbox>
<t:Name>Gorazd Lenko</t:Name>
</t:Mailbox>
</t:Sender>
<t:IsReadReceiptRequested>false</t:IsReadReceiptRequested>
<t:IsDeliveryReceiptRequested>false</t:IsDeliveryReceiptRequested>
<t:ConversationIndex>Ac+Gyiy/zkDKDTIqSzSWEj8rvPTxVQ==</t:ConversationIndex>
<t:ConversationTopic>test2</t:ConversationTopic>
<t:From>
<t:Mailbox>
<t:Name>Gorazd Lenko</t:Name>
</t:Mailbox>
</t:From>
<t:InternetMessageId><CC14C50767AF3448BEC68A24DC76AC439F00CDE0@></t:InternetMessageId>
<t:IsRead>false</t:IsRead>
<t:IsResponseRequested>false</t:IsResponseRequested>
<t:ReceivedBy>
<t:Mailbox>
<t:Name>Test Scsm</t:Name>
</t:Mailbox>
</t:ReceivedBy>
<t:ReceivedRepresenting>
<t:Mailbox>
<t:Name>Test Scsm</t:Name>
</t:Mailbox>
</t:ReceivedRepresenting>
</t:Message>
</t:Items>
</m:RootFolder>
</m:FindItemResponseMessage>
</m:ResponseMessages>
</m:FindItemResponse>
</s:Body>
</s:Envelope>
</Trace>
As you can see from the last event (bold letters) the Workflow account manages to get to the Exchange account, reads the inbox, but it isn't able to poll the message to SM.
Any ideas guys?

Hi,
It was set to Default Incident Template. I have created a new Incident template and recreated Exchange Connector, but the issue is still present. Workflow account is a member of SCSM Admin role, Workflow role and a local admin on the server. It is also Sysadmin
on the database.
On the Exchange server I have also ran Get_MailboxStatistics command and the output:
[PS] C:\Windows\system32>Get-MailboxStatistics | select lastlog* | fl
cmdlet Get-MailboxStatistics at command pipeline position 1
Supply values for the following parameters:
Identity: testscsm
LastLoggedOnUserAccount : CORP\testscsm
LastLogoffTime : 31.7.2014 7:45:14
LastLogonTime : 31.7.2014 7:39:58
So that means that the a
ccount logs in to mailbox but is unable to process emails.
Also I have found the difference in the EWSLogEntry on the test and production server:
The production log says:
<m:IndexedPageItemView MaxEntriesReturned="2147483647" Offset="0" BasePoint="Beginning" />
and the test log:
<m:IndexedPageItemView MaxEntriesReturned="1"
Offset="0" BasePoint="Beginning" />
Is there any way I can edit those settings?

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Here are the fixes I've attempted so far:
1. Changed the templates that each Exchange connector applies.
2. Changed the management pack that each template is stored in.
3. Checked my management pack(s) for extended classes by searching for Extension="true" (This was also checked by Microsoft support)
4. Deleted each Exchange connector and recreated each connector
5. Deleted each Exchange connector, deleted the management pack, and reinstalled the management pack and connectors
6. Repeated Step 5, deleted Microsoft.SystemCenter.ExchangeConnector.dll and Microsoft.SystemCenter.ExchangeConnector.resources.dll and then installed the Exchange connector Re-release version 3.0 Published 10/7/2013 (which is supposed to address this
issue)
7. Deleted the HealthServiceState folder and restarted the Management Service
I'm not really sure what to do at this point. I've put many hours into customizing my installation to get it working for my organization so reformatting and starting from scratch would be a nightmare scenario. This environment is in production.
I do have a band-aid in place using Orchestrator. Basically I have a monitor task searching for the error message and when it finds one it searches the mailbox for the offending e-mail and applies either the Resolve or Close status change that is requested
from the user. However, I do not have it working to update the ticket if a comment is applied to the incident. If anyone is in this position and needs to know how to apply this Orchestrator task I am willing to provide my workflow.
I am new to the community and am already impressed with the amount of help and effort there is in this forum. I appreciate in advance any help that is provided and am open to any ideas at this point. I can post more information as needed.
Thank you,
John

Yes that is the whole template. However, I did confirm that this is only happening to incidents where either of two situations triggers a runbook to fire and modify the incident. When I remove the activity from the incident it does clear the
issue. For some background the first Runbook Activity set's the first response date when an incident is resolved if the first response value is null. The second assigns the incident to a user upon creation if the title contains assignto:username;
1.)
<ObjectTemplate ID="Template.d33b5bbcaf3c49b18d8b72bc1e5e1ee4" TypeID="IncidentManagement!System.WorkItem.Incident.ProjectionType">
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident']/Escalated$">False</Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident']/NeedsKnowledgeArticle$">False</Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident']/HasCreatedKnowledgeArticle$">False</Property>
<Object Path="$Context/Path[Relationship='CustomSystem_WorkItem_Activity_Library!System.WorkItemContainsActivity' TypeConstraint='CustomMicrosoft_SystemCenter_Orchestrator!Microsoft.SystemCenter.Orchestrator.RunbookAutomationActivity']$">
<Property Path="$Context/Property[Type='CustomMicrosoft_SystemCenter_Orchestrator!Microsoft.SystemCenter.Orchestrator.RunbookAutomationActivity.Base']/RunbookId$">4085f0da-ab83-48e5-bbe3-1f3b5fa2dc4a</Property>
<Property Path="$Context/Property[Type='CustomMicrosoft_SystemCenter_Orchestrator!Microsoft.SystemCenter.Orchestrator.RunbookAutomationActivity.Base']/TemplateId$">Template.d33b5bbcaf3c49b18d8b72bc1e5e1ee4</Property>
<Property Path="$Context/Property[Type='CustomMicrosoft_SystemCenter_Orchestrator!Microsoft.SystemCenter.Orchestrator.RunbookAutomationActivity.Base']/IsReadyForAutomation$">True</Property>
<Property Path="$Context/Property[Type='CustomMicrosoft_SystemCenter_Orchestrator!Microsoft.SystemCenter.Orchestrator.RunbookAutomationActivity.Base']/PropertyMapping$"><?xml version="1.0" encoding="utf-16"?>
<ParameterMapping xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<ParameterList>
<RunbookParameterItem>
<Name>Get RA Guid</Name>
<Id>344b15effc1a44528e517c5b4227179c</Id>
<Type>String</Type>
<Value>Generic::Id</Value>
<Direction>In</Direction>
<ContextInfo />
</RunbookParameterItem>
</ParameterList>
<RunbookId>4085f0da-ab83-48e5-bbe3-1f3b5fa2dc4a</RunbookId>
</ParameterMapping></Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/ChildId$">1906</Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/Status$">$MPElement[Name='CustomSystem_WorkItem_Activity_Library!ActivityStatusEnum.Active']$</Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/Skip$">False</Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Title$">Set First Response on Resolve</Property>
</Object>
</ObjectTemplate>
2.)
<ObjectTemplate ID="Template.b311e1f9126e4e19bbbbeb65ddb220ba" TypeID="IncidentManagement!System.WorkItem.Incident.ProjectionType">
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident']/Escalated$">False</Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident']/Status$">$MPElement[Name='CustomSystem_WorkItem_Incident_Library!IncidentStatusEnum.Active']$</Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident']/NeedsKnowledgeArticle$">False</Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident']/HasCreatedKnowledgeArticle$">False</Property>
<Object Path="$Context/Path[Relationship='CustomSystem_WorkItem_Activity_Library!System.WorkItemContainsActivity' TypeConstraint='CustomMicrosoft_SystemCenter_Orchestrator!Microsoft.SystemCenter.Orchestrator.RunbookAutomationActivity']$">
<Property Path="$Context/Property[Type='CustomMicrosoft_SystemCenter_Orchestrator!Microsoft.SystemCenter.Orchestrator.RunbookAutomationActivity.Base']/RunbookId$">ca88b13b-861a-4d39-a3cb-fd912d951e35</Property>
<Property Path="$Context/Property[Type='CustomMicrosoft_SystemCenter_Orchestrator!Microsoft.SystemCenter.Orchestrator.RunbookAutomationActivity.Base']/TemplateId$">Template.b311e1f9126e4e19bbbbeb65ddb220ba</Property>
<Property Path="$Context/Property[Type='CustomMicrosoft_SystemCenter_Orchestrator!Microsoft.SystemCenter.Orchestrator.RunbookAutomationActivity.Base']/IsReadyForAutomation$">True</Property>
<Property Path="$Context/Property[Type='CustomMicrosoft_SystemCenter_Orchestrator!Microsoft.SystemCenter.Orchestrator.RunbookAutomationActivity.Base']/PropertyMapping$"><?xml version="1.0" encoding="utf-16"?>
<ParameterMapping xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<ParameterList>
<RunbookParameterItem>
<Name>RA Activity GUID</Name>
<Id>5677d117a0294a2c898a695032f26c72</Id>
<Type>String</Type>
<Value>Generic::Id</Value>
<Direction>In</Direction>
<ContextInfo />
</RunbookParameterItem>
</ParameterList>
<RunbookId>ca88b13b-861a-4d39-a3cb-fd912d951e35</RunbookId>
</ParameterMapping></Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/ChildId$">1120</Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/Status$">$MPElement[Name='CustomSystem_WorkItem_Activity_Library!ActivityStatusEnum.Active']$</Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/Skip$">False</Property>
<Property Path="$Context/Property[Type='WorkItem!System.WorkItem']/Title$">Execute Orchestrator IR - Autoassign</Property>
</Object>
</ObjectTemplate>

Exchange connector failed

Hi,
Does anyone have a method of monitoring the Exchange connector in SCSM. Apparently ours had a problem processing a message, which I fixed, but we didn't know abou the error until several hours after it happened.
Thanks

i have two the same incidents wich differ only with the Event Description how can i monitor the only one event with the SCOM
The 1 Event apear only when MailFlow is Stopped, and the second i have every minute,
i ask microsoft about the 2 event but i was told to vait for connector update
1 Event Description
Log Name:      Operations Manager
Source:        Health Service Modules
Date:          04.07.2011 14:02:17
Event ID:      33880
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      SCSM.mb.local
Description:
A Windows Workflow Foundation workflow failed during execution.
Workflow Type: Microsoft.SystemCenter.ExchangeConnector.ProcessEmailsWorkflow
Workflow Identifier: 5f39606b-eaaa-28a8-c8d1-5713551b73f7
Exception Type: System.NullReferenceException
Exception Message: Object reference not set to an instance of an object.
Exception Stack:    at Microsoft.SystemCenter.ExchangeConnector.ExchangeInbox.ProcessMail()
   at Microsoft.SystemCenter.ExchangeConnector.ProcessEmailsWorkflow.Execute(ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(T activity, ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.CompositeActivityExecutor`1.Execute(T activity, ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(Activity activity, ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.ActivityExecutorOperation.Run(IWorkflowCoreRuntime workflowCoreRuntime)
   at System.Workflow.Runtime.Scheduler.Run()
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Health Service Modules" />
    <EventID Qualifiers="49152">33880</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-07-04T11:02:17.000000000Z" />
    <EventRecordID>2684963</EventRecordID>
    <Channel>Operations Manager</Channel>
    <Computer>SCSM.mb.local</Computer>
    <Security />
</System>
<EventData>
    <Data>Microsoft.SystemCenter.ExchangeConnector.ProcessEmailsWorkflow</Data>
    <Data>5f39606b-eaaa-28a8-c8d1-5713551b73f7</Data>
    <Data>System.NullReferenceException</Data>
    <Data>Object reference not set to an instance of an object.</Data>
    <Data>   at Microsoft.SystemCenter.ExchangeConnector.ExchangeInbox.ProcessMail()
   at Microsoft.SystemCenter.ExchangeConnector.ProcessEmailsWorkflow.Execute(ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(T activity, ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.CompositeActivityExecutor`1.Execute(T activity, ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(Activity activity, ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.ActivityExecutorOperation.Run(IWorkflowCoreRuntime workflowCoreRuntime)
   at System.Workflow.Runtime.Scheduler.Run()</Data>
</EventData>
</Event>
2 Event Description
Log Name:      Operations Manager
Source:        Health Service Modules
Date:          04.07.2011 14:02:13
Event ID:      33880
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      SCSM.mb.local
Description:
A Windows Workflow Foundation workflow failed during execution.
Workflow Type: Microsoft.SystemCenter.ExchangeConnector.ProcessEmailsWorkflow
Workflow Identifier: d90a1166-01fb-c687-0c9b-1883794d8adc
Exception Type: System.ArgumentNullException
Exception Message: Value cannot be null.
Parameter name: Cannot find Exchange connector status instance: InboxConnector.928babe243f6416284ca3f4af4154a9f
Exception Stack:    at Microsoft.SystemCenter.ExchangeConnector.ExchangeInbox.initializeConnectorObjects()
   at Microsoft.SystemCenter.ExchangeConnector.ExchangeInbox.ProcessMail()
   at Microsoft.SystemCenter.ExchangeConnector.ProcessEmailsWorkflow.Execute(ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(T activity, ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.CompositeActivityExecutor`1.Execute(T activity, ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(Activity activity, ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.ActivityExecutorOperation.Run(IWorkflowCoreRuntime workflowCoreRuntime)
   at System.Workflow.Runtime.Scheduler.Run()
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Health Service Modules" />
    <EventID Qualifiers="49152">33880</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-07-04T11:02:13.000000000Z" />
    <EventRecordID>2684936</EventRecordID>
    <Channel>Operations Manager</Channel>
    <Computer>SCSM.mb.local</Computer>
    <Security />
</System>
<EventData>
    <Data>Microsoft.SystemCenter.ExchangeConnector.ProcessEmailsWorkflow</Data>
    <Data>d90a1166-01fb-c687-0c9b-1883794d8adc</Data>
    <Data>System.ArgumentNullException</Data>
    <Data>Value cannot be null.
Parameter name: Cannot find Exchange connector status instance: InboxConnector.928babe243f6416284ca3f4af4154a9f</Data>
    <Data>   at Microsoft.SystemCenter.ExchangeConnector.ExchangeInbox.initializeConnectorObjects()
   at Microsoft.SystemCenter.ExchangeConnector.ExchangeInbox.ProcessMail()
   at Microsoft.SystemCenter.ExchangeConnector.ProcessEmailsWorkflow.Execute(ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(T activity, ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.CompositeActivityExecutor`1.Execute(T activity, ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(Activity activity, ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.ActivityExecutorOperation.Run(IWorkflowCoreRuntime workflowCoreRuntime)
   at System.Workflow.Runtime.Scheduler.Run()</Data>
</EventData>
</Event>

Exchange Connector - Review Activity Votes not updated

Hi All,
I have System Center 2012 R2 Service Manager with Exchange Connector 3.0 (last version, incl bug fix).
I have configured Exchange Connector to check emails in Office365 Mailbox. I've created Run As Account (named O356 RAS) with username of the cloud mailbox user "o365domain.cz\leaservice" (email [email protected]). Our internal domain is
not the same! it is domain.local.
When I create Service Request with Review Activity and I try to Approve this RA by email by sending email with:
From: [email protected]
To: [email protected]
Subject: [RA12345]
Body: [Approved]
nothing happens. I've configured the EWS logging in the registry to level 7, so I can monitor the Exchange Connector in Eventlog. I can see that the connector can see the incoming approval email and process it, because email is deleted in mailbox and in
RA history I can see related object to O365 RAS. But the vote is not processed, Decision Field contains "Not Yet Voted"
RA is in status "In Progress"
The same email status change for Manual Activity is working!!!! I'm using status [Completed] and everything works just fine.
I have problem only with Review Activities... Any ideas pls?
Thanks
Jan Marek MCT | MCITP | MCTS

I fixed it! Workflow Account's AD User has to use the same email address as the Exchange Connector.
I've been using email [email protected] for SCSM workflow account and as the reply address in the scsm smtp notification channel and different email [email protected] for exchange connector. this was causing the review activity problem.
Jan Marek MCT | MCITP | MCTS

Exchange Connector Setup: Could not establish trust relationship for the SSL/TLS secure channel

This may be more of a cert issue than an issue with SCSM, but here goes.
I am running into something new when creating an Exchange Connector (I swear its always something with this thing. Check the screen shot:
I can get to the service in IE, however there is a cert issue. Again, see the screen shot:
So it appears that the management server does not trust my Exchange cert, nor does it trust my root cert. I added the root CA cert to the management server snapin but still nothing.
If the root cert is under Trusted Root Certification Authorities, shouldn't it trust it? I'm not sure where to go from here?
- Get on the floor, do that dinosaur

Looking at that certificate path tab, it looks like this certificate is a self-signed certificate issued by the exchange server to the exchange server. is it safe to assume this is a lab environment? it's kinda rare for that to be left as-is in a production
exchange architecture.
If it is a self signed certificate (the Issuer and subject fields on the first page will be the same), then the only wat to trust it is to add that certificate to the trusted root certificate authorities under the system certificate store.
Here is an excellent tutorial on how to add certificates to the local machine trusted root store.
If this is a production environment, get with your exchange administrator, because you might be hitting the wrong CAS server, and getting the wrong certificate as a result.m

Microsoft Exchange Connector Reconciliation Problem

Hi,
i am trying to run the Exchange Target Resource User Reconciliation and Exchange User Distribution Group Lookup Reconciliation scheduled tasks but i am getting below mentioned error.
ConnectorServer.exe Error: 0 : Org.IdentityConnectors.Framework.Common.Exceptions.ConnectorException: Problem while PowerShell execution System.Management.Automation.ParameterBindingException: A parameter cannot be found that matches parameter name 'IgnoreDefaultScope'.
at System.Management.Automation.CmdletParameterBinderController.VerifyArgumentsProcessed()
at System.Management.Automation.CmdletParameterBinderController.BindCommandLineParametersNoValidation(Collection`1 arguments)
at System.Management.Automation.CmdletParameterBinderController.BindCommandLineParameters(Collection`1 arguments)
at System.Management.Automation.CommandProcessor.BindCommandLineParameters(CommandParameterInternal[] parameters)
at System.Management.Automation.CommandProcessor.Prepare(CommandParameterInternal[] parameters)
at System.Management.Automation.CommandProcessorBase.DoPrepare(CommandParameterInternal[] parameters)
at System.Management.Automation.Internal.PipelineProcessor.Start(Boolean incomingStream)
at System.Management.Automation.Internal.PipelineProcessor.SynchronousExecuteEnumerate(Object input, Hashtable errorResults, Boolean enumerate)
at Org.IdentityConnectors.Exchange.Service.Impl.PowerShellExchangeServiceImpl.InvokePipeline(Command cmd) in c:\ADE\aime_oimcp\idc\bundles\dotnet\Exchange\ExchangeConnector\PowerShellExchangeConnectorServiceImpl.cs:line 635
at Org.IdentityConnectors.Exchange.Service.Impl.PowerShellExchangeServiceImpl.SearchDistributionGroups(ObjectClass oclass, String query, ResultsHandler handler, OperationOptions options, ObjectClassInfo ocInfo) in c:\ADE\aime_oimcp\idc\bundles\dotnet\Exchange\ExchangeConnector\PowerShellExchangeConnectorServiceImpl.cs:line 293
at Org.IdentityConnectors.Exchange.Service.Impl.PowerShellExchangeServiceImpl.ExecuteQuery(ObjectClass oclass, String query, ResultsHandler handler, OperationOptions options) in c:\ADE\aime_oimcp\idc\bundles\dotnet\Exchange\ExchangeConnector\PowerShellExchangeConnectorServiceImpl.cs:line 252
at Org.IdentityConnectors.Exchange.ExchangeConnector.ExecuteQuery(ObjectClass oclass, String query, ResultsHandler handler, OperationOptions options) in c:\ADE\aime_oimcp\idc\bundles\dotnet\Exchange\ExchangeConnector\ExchangeConnector.cs:line 228
at Org.IdentityConnectors.Framework.Impl.Api.Local.Operations.RawSearcherImpl`1.RawSearch(SearchOp`1 search, ObjectClass oclass, Filter filter, ResultsHandler handler, OperationOptions options) in c:\ADE\aime_icf\icf\framework\dotnet\FrameworkInternal\ApiLocalOperations.cs:line 1223
at Org.IdentityConnectors.Framework.Impl.Api.Local.Operations.RawSearcherImpl`1.RawSearch(Object search, ObjectClass oclass, Filter filter, ResultsHandler handler, OperationOptions options) in c:\ADE\aime_icf\icf\framework\dotnet\FrameworkInternal\ApiLocalOperations.cs:line 1194
at Org.IdentityConnectors.Framework.Impl.Api.Local.Operations.SearchImpl.Search(ObjectClass oclass, Filter originalFilter, ResultsHandler handler, OperationOptions options) in c:\ADE\aime_icf\icf\framework\dotnet\FrameworkInternal\ApiLocalOperations.cs:line 1156
at Org.IdentityConnectors.Framework.Impl.Api.Local.Operations.ConnectorAPIOperationRunnerProxy.Invoke(Object proxy, MethodInfo method, Object[] args) in c:\ADE\aime_icf\icf\framework\dotnet\FrameworkInternal\ApiLocalOperations.cs:line 244
at ___proxy1.Search(ObjectClass , Filter , ResultsHandler , OperationOptions )
at Org.IdentityConnectors.Framework.Impl.Server.ConnectionProcessor.ProcessOperationRequest(OperationRequest request) in c:\ADE\aime_icf\icf\framework\dotnet\FrameworkInternal\Server.cs:line 609
Please any one suggest to me on this error.
Thanks,
venu

Yes we finally solved it.
The Exchange connector creates mailboxes in the Exchange Server using the CreateMailboxExchange2007.vbs script. This script invokes another program called PowerShell.exe. We found out there were 2 different versions of Powershell.exe in our system. One of them was obsolete and it was the one being called. We solved the problem specifying the complete path of the good Powershell.exe version in the CreateMailboxExchange2007.vbs script ($PowerShell_PATH$/Powershell.exe...).
Regards

Exchange connector to hosted Exchange Server gives Connection errors in log.

I have setup the exchange connector within SCCM 2012 R2 CU3. Everything seems to work. I get the EAS connected devices discovered in the SCCM console.
The Hosted Exchange server I used is https://ps.outlook.com/PowerShell-Live-ID
Although everything seems to work i frequently get the following errors in the EASdisc.log:
ERROR: [MANAGED] Failed to open Runspace. Exception: System.Management.Automation.Remoting.PSRemotingTransportException: Connecting to remote server failed with the following error message : The SSL connection cannot be established. Verify that the service
on the remote host is properly configured to listen for HTTPS requests. Consult the logs and documentation for the WS-Management service running on the destination, most commonly IIS or WinRM. If the destination is the WinRM service, run the following command
on the destination to analyze and configure the WinRM service: "winrm quickconfig -transport:https". For more information, see the about_Remote_Troubleshooting Help topic.~~   at System.Management.Automation.Runspaces.AsyncResult.EndInvoke()~~
  at System.Management.Automation.Runspaces.Internal.RunspacePoolInternal.EndOpen(IAsyncResult asyncResult)~~   at System.Management.Automation.Runspaces.RunspacePool.Open()~~   at System.Management.Automation.RemoteRunspace.Open()~~
  at Microsoft.ConfigurationManager.ExchangeConnector.ExchangeRunspace.InitRunspace()
ERROR: Failed to call Initialize of managed COM. error = Unknown error 0x80131501
ERROR: Failed to initialize managed com instance. Error = Unknown error 0x80131501, -2146233087
There is no fixed interval in which these errors are reported.
Can i neglect these errors, or am I missing something?
I found the following thread without a solution:
http://community.office365.com/en-us/f/156/t/265109.aspx

Try to use FQDN of Cas server in URL and Add CASADMIN into all the three Exchage Roles: Recipient Management; View Only Organization Management; and Server
Management. Enabled the Windows Authentication on Exchange CAS Server for /powershell in IIS.
Also You can check below link
https://social.technet.microsoft.com/Forums/en-US/e7ca3f0c-a793-4437-8050-2de4c9d9253c/exchange-connector?forum=configmanagergeneral
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"Mai Ali | My blog:
Technical | Twitter:
Mai Ali

Exchange Connector adds Workflow user as related Item to Review Activity

We use Servcie Manager 2012 R2 with Exchange Connector 2.0
For some reason, the Exchange Connector adds the workflow user to the review activity as a related config item. The sender of the email would make sence, but the workflow user does not.
Does the Exchange Connector 3.0 Rerelease also add the workflow user?
Is there a possibility to avoid this behavior?
tia
Patrick Wahlmüller

Hi Patrik !
Never saw that before, what i can say is that the upgrade/change to Exchange COnnector 3.0 is easy low-risk and you add MS-Support possibilities for it.
Go for 3.0 !
R.

Exchange Connector to O365 is dropping

Hello, we have configured Exchange Connector in SCSM 2012 R2 with Office 365.
Connector fails few times per week and usually restart of the workflow server works. When I look on connectors, finished time on connector is up to date but work items are not created. I've tried to completely recreate the connector and also delete Health
Service Cache without any success. Event log is clear (logging level is maximal)
Is there any way how to troubleshoot this?
Thanks

I checked that. No workflow requires attention but any of them wasn't running for few days. Also I have message in event log about Health Service:
OpsMgr Config Service failed to send the dirty state notifications to the dirty OpsMgr Health Services. This may be happening because the Root OpsMgr Health Service is not running.
But this service is running and I also tried to restart it but it doesn't change this state. I've also tried to run AD connector and I can see it as running and finished in log but not in the console. Also This connector runs only for one second, so
I guess it's not syncing. What can I do with workflows stuck like this?
Thanks

Exchange Connector 3.0 status Never Run

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