Exchange email will only sync over WiFi on iPhone 6

Hello.
We use iPhones with our Exchange 2010 SP3 servers for email through activesync.
We've recently bought three iPhone 6 handsets and have set them up in exactly the same way as before - we have a mobileconfig file that runs users through the setup.
On one of them email will only sync correctly when the user is in our office and connected to our internal WiFi.
When he's using a 3g connection no new emails are delivered, though he doesn't get any error messages - it appears to sync ok, as though there are no new emails for him. Reconnect to our WiFi and email flows as normal.
I don't believe we have any DNS issues as email is working just fine for everyone else in and out of our network.
Has anyone else seen this behaviour, and ideally fixed it?
Thanks

I had this exact same problem with Email that would only sync while on company's internal wifi for my iphone 6, despite it working perfectly with my other device.  Checked the settings on both devices and they were all the same.  While looking online for a fix I noticed there are a lot of people with this issue, unfortunately none of the "fixes" worked for me.
Originally I had my iPhone 6 setup to match the settings on my iPad with the server name "exchange.company.com".  This gave me all the check marks as expected, but it wouldn't update unless on internal wifi.  I was able to get my iphone 6 working by adjusting the server name in the account settings.  After I adjusted the server name to be "outlook.company.com", I got the same checkmarks and my email is now working perfectly.
Not sure why it is different between the two devices but since it has solved my issue I will ignore that portion.  Hope this helps.

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