Exchange Server 2010: Incoming mail not delivered
I have an Exchange Server 2010 Standard with all recent patches and updates.
-It has been in service for 3 years without any issues.
-There is plenty of hard drive space for the logs and the data (over 100GB in each)
-The current size of the mail database is 150GB
-There is no registry entry in place limiting the size of the database ([url="http://technet.microsoft.com/en-us/library/bb232092.aspx"]Database Size Limit in GB as outlined here[/url]
Starting a few days ago, incoming mail is reaching the server but not being delivered to user mailboxes. Internal mail works fine when this happens. Looking at the Queue Viewer doesn't show anything abnormal. The Submission Queue shows nothing.
It is only after I reboot the Exchange Server that the Submission queue will show all the messages waiting to be delivered and they will all be delivered successfully after the reboot. The event logs do not show any error messages.
The server will continue to run fine for a few hours and then the problem starts all over again.
What could be causing this?
Any 3rd party antivirus/anti-spam software installed on the server? If so, disable and test.
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Similar Messages
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Hi, I would like to share with you issue that I’ve solved regarding mail-enabled PF that migrated from Exchange 2000/2003/2007 to 2010, I’ve searched & contacted my MVP leader – there’s no official KB regarding this issue right
now, so I’m posting here in order to share this among others.
Note: There’s article(s) that talked about PF replication from Exch2000/2003/2007 to 2010 – this is the same issue as well.
Symptoms
E-mail messages that been sent to mail-enabled public folder in Exchange Server 2010 environment rejected with the following NDR:
“#< #5.2.0 smtp;554 5.2.0 STOREDRV.Deliver.Exception:ObjectNotFoundException; Failed to process message due to a permanent exception with message The Active Directory user wasn’t found. ObjectNotFoundException: The Active Directory
user wasn’t found.> #SMTP#”
Sometimes Exchange Server 2010 is documented as well Event ID 1020 on the Event Viewer with this information:
“Log Name: Application
Source: MSExchange Store Driver
Event ID: 1020
Level: Error
Description:
The store driver couldn’t deliver the public folder replication message "Hierarchy ([email protected])" because the following error occurred: The Active Directory user wasn't found.”
Cause
In an environment where Microsoft Exchange Server 2000 or Microsoft Exchange Server 2003 previously existed, and all those servers have been removed, there is a chance that an Administrative Group (First Administrative Group or another custom Administrative
Group) remains with a Servers container, but no servers inside it.
During replication, when the Exchange 2010 Store Driver sees the empty Servers container in Active Directory, it's expecting a System Attendant object inside the container and when it is not found the error occurs.
Resolution
To work around the issue, delete the empty Servers container. This can't be done through Exchange System Manager. Use the ADSI Edit tool to remove it using the following steps:
Warning If you use the ADSI Edit snap-in, the LDP utility, or any other LDAP version 3 client, and you incorrectly modify the attributes of Active Directory objects, you can cause serious problems. These problems may require you to reinstall Microsoft Windows
2003 Server, Microsoft Windows Server 2008, Microsoft Exchange 2010 Server or both Windows and Exchange. Microsoft cannot guarantee that problems that occur if you incorrectly modify Active Directory object attributes can be solved. Modify these attributes
at your own risk.
1.
Start the ADSI Edit MMC Snap-in. Click Start, then
Run, and type adsiedit.msc, and then click OK.
2.
Connect & Expand the Configuration Container [YourServer.DNSDomainName.com], and then expand
CN=Configuration,DC=DNSDomainName,DC=com.
3.
Expand CN=Services, and then CN=Microsoft Exchange, and then expand
CN=YourOrganizationName.
4.
You will see an empty Administrative Group. Expand the
CN=YourAdministrativeGroupName.
5.
Expand CN=Servers.
6.
Verify there are no server objects listed under the
CN=Servers container.
7.
Right click on the empty CN=Servers container and choose
Delete.
8.
Verify the modification, and try to send again the E-mail to the mail-enabled public folder.
Applies to
Exchange Server 2010, Standard Edition
Exchange Server 2010, Enterprise Edition
Netanel Ben-Shushan, MCSA/E, MCTS, MCITP, Windows Expert-IT Pro MVP. IT Consultant & Trainer | Website (Hebrew): http://www.ben-shushan.net | IT Services: http://www.ben-shushan.net/services | Weblog (Hebrew): http://blogs.microsoft.co.il/blogs/netanelb
| E-mail: [email protected]Sounds like you are looking in the wrong Administrative Group container which is why you are seeing your Exchange 2010 servers in there.
When you install Exchange 2003 only you will see a container named by default as "CN=First Administrative Group" container. But this could be named anything if you changed the Organization Name on the installation when you installed the first
Exchange 2003 server into the domain/forest.
You will notice that when you install Exchange 2010 part of the AD setup is to create a new configuration container and is named by default "CN=First Administrative Group (FYDIBOHF23SPDLT)".
So it sounds like you are not looking in the right location within ADSIEdit.
You may find the following article also helpful for this issue which is the same resolution:
http://blogs.technet.com/b/sbs/archive/2012/05/17/empty-cn-servers-container-causing-issues-with-public-folders-on-small-business-server-2011.aspx
I recommend though that you ensure your Exchange 2003 servers are fully uninstalled or no longer present in your environment before you go deleting the Servers container though.. The following Microsoft article will help with this:
http://technet.microsoft.com/en-gb/library/gg576862(v=exchg.141).aspx -
Sharepoint Foundation 2010 incomming emails not delivered to library
Hello
we run a SharePoint 2010 Foundation server and an Exchange 2010 Mail Server. I want to add incoming-email-support to a SharePoint Library.
I have installed and configured SMTP Server on the local SPF, enabled incomming email support on SharePoint via Central Administration, here I have specified the respective drop Email-Folder. Have added a new send-connector on Exchange in order to forward emails
to the SharePoint SMTP (while SMTP and Sharepoint is the same host)
I also have configured the Email-Settings on the library settings, configured a email-address, allowed to recieve email from any sender via Library Settings / Incomming-Email-Settings. Nevertheless the sender is a AD Member of the same Acrive Direcotry whom
I gave contributor permissons to this site and library. It is a document library.
While I send an Email to the resp. library this one is delivered via Exchagne to the SMTP server, put into the drop folder. From there it disapears very soon, obvioulsy it's beeing picke dup be the Timer Service. But the Email never arrives into the document
library in charge. Actually I have no idea where the emails went without leaving a trace once they have been picked by the timer service from the drop folder of the smtp server. Actually I don't know for sure who pickes up the emails, but I can tell that they
disapear after just a few minutes or secons from this folder where they can be found as .eml for the time beeing.
Any suggestions where to search, where to look into some log-files etc. are highly appreciated.
Thanks in advanceHello,
For those still looking, you should ask on the
SharePoint forums.
Karl
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
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Exchange server 2010 - Resource mailbox not showing up in GAL
i created a new resource user and mailbox and can not see it in the GAL when I go to set a new meeting. If I go to the Outlook Web Acces I can see the
new resource. How can I get the GAL to see the new resource so all staff can start signing up for it
The
GAL (Global Address List) is essentially a list of all email recipients in your organization. It
does not contain other address lists. It could
however contain distribution groups.
Address lists are like the GAL,
but more specific. For example: “All Rooms”. This
would show all room mailboxes. All room mailboxes
would also appear in the GAL.
You
don’t email an address list. These are for
recipient browsing/clicking only. You may be
confusing Address Lists with Distribution groups.
Outlook
running in cached mode doesn’t connect to Exchange for either of these two types of address lists. Instead
it uses what’s called an OAB (Offline Address Book) which is generated by a mailbox server once a day and distributed by a client access server or via system Public Folder.
Anytime
there is an issue with an address list, I check using Outlook in online mode or through OWA; since neither of these methods use an offline copy of data. If
you find OWA works and Outlook cached mode doesn’t; it may be due to OAB generation issues or delays.The default update interval
of OAB is 12 hours. You need to need until then to get it displayed in the GAL for Outlook Cached Mode...if you not you can go Outlook online Mode
Please refer to 13 in this
link:
http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/thread/0752c1fc-1a6b-4c42-a10a-a280db2f59b8#13
If the OAB still can’t
be updated after 12 hours please enable the diagnostic logging for MSexchangeSA>OAL Generator to maximum.
http://support.microsoft.com/kb/821910/en-us
Exchange Queries -
Migration from Exchange server 2010 to Exchange server 2013
Hi All,
We have migrate Exchange Server 2010 to Exchange Server 2013. When I turned off my Exchange Server 2010, Outlook is not able to connect through Exchange 2013. It's prompting for user name and password again and again and nothing would happen
after provide user name and password. So, we are not able to uninstall exchange 2010 from old server.Run these commands and post the update.
Get-WebservicesVirtualDirectory -Server E2K13SERVER |Fl internalURL,ExternalURL
Get-OWAVirtualDirectory -Server E2K13SERVER | Fl internalUrl,ExternalURL
Get-ClientAccessServer E2K13SERVER | Fl AutodiscoverServiceInternalUri
Cheers,
Gulab Prasad
Technology Consultant
Blog:
http://www.exchangeranger.com Twitter:
LinkedIn:
Check out CodeTwo’s tools for Exchange admins
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BlackBerry Not showing e-mail subfolders configured on my Exchange Server 2010
Salutations Good People,
I recently activated my Blackberry Curve 8520 with my BlackBerry Entreprise Server which is synced with Ms Exchange server 2010, the problem is that on my Curve i can only see emails sent to my Inbox but any emails under my Exchange Mailbox subfolders are not being displayed on my Curve although the actual subfolder are shown on my Curve but inside them there is always empty, Please assist
Kindest Regards
BenjieHi benjrix
To receive emails that arrive in subfolders, you will have to enable folder redirection. The following article will show you how to configure folder redirection for your BlackBerry® smartphone.
KB04297 - How to configure folder redirection to receive email messages delivered to folders other t...
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
Hello,
I am a new IT Manager at this company and need assistance big time. Their environment looks as follows:
Server 1. Domain Controller Server (Windows Server 2008 R2 Standard) running active directory.
Server 2. Email Server (Windows Server 2008 R2 Standard) running Exchange Server 2010 .
* Note. No back ups to work with aside from whats mentioned below.
DC had a virus infection causing a lot of issues on the shared network drives 2 days ago locking up all the files with a crypto ransom virus. Running Avast suppressed the infection. Had to recover the file shares which luckily had a back up.
The issue is that the Exchange Server 2 post this lost connectivity with the AD Server 1. Exchange Server 2 when launching EMC could not launch the console stating the following:
"No Exchange servers are available in any Active Directory sites. You can’t connect to remote
Powershell on a computer that only has the Management Tools role installed."
Shortly after I found that it is possible the EMC launcher was corrupt and needed to be reinstalled following another blog post. I deleted the exchange management console.msc per instructions only to discover I couldnt relaunch it because there was
no way how. So I copied another msc file that happened to be on the DC Server 1 back to Exchange Server 2 and got it to launch again.
Another post said that it might be an issue with the Domain Account for the Computer, so to delete it in the AD Server 1 only to find that rejoining it from Exchange Server 2 using Computer>Properties> Chage Settings > Change is greyed out because
it is using the Certificate Authority Service.
I tried manually re-adding the computer in AD and modeling permissions after another server in group settings but no go. After this I was unable to login to the Exchange Server 2 with domain accounts but only local admin, receiving the following Alert:
"The Trust Relationship between this workstation and primary domain failed."
I tried running the Power Shell tools on Exchange Server 2 to rejoing and to reset passwords for domain accounts as noted in some other blogs but no luck as the Server 2 could not make the connection with Server1 or other errors it kept spitting out.
I also during the investigation found the DNS settings were all altered on both the Server 1 and Server 2 which I luckily was able to change back to original because of inventorying it in the beginning when I started.
I need help figuring out if I need to rejoin the Exchange Server 2 manually by disabling the Certificate Authority Service (or removing the CA as listed here:
https://social.technet.microsoft.com/Forums/exchange/en-US/fb23deab-0a12-410d-946c-517d5aea7fae/windows-server-2008-r2-with-certificate-authority-service-to-rejoin-domain?forum=winserversecurity
and getting exchange server to launch again. (Mind you I am relatively fresh to server managing) Please help E-Mail has been down for a whole day now!
MartyI recommend that you open a ticket with Microsoft Support before you break things more.
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." -
All sub-folders in Mac Mail cannot synchronize with Exchange Server 2010
Hi all,
All sub-folders under Inbox in Mac Mail cannot be synchronized with Exchange Server 2010. There are 2GB messages size in Inbox folder and 500MB messages size under Inbox's sub-folders. All messages can be sent out and received and it can work in Outlook 2007 and Outlook 2010 normally. However, all messages in sub-folders cannot be synchronized (empty sub-folders).
Does this problem relate to message synchronization order of Mac Mail with Exchange Server? Do all sub-folders messages be synchronized after synchronization complete of Inbox? The synchronization of sub-folders will not happen if the synchronization of Inbox does not complete, doesn't it?
All messages synchronization is over internet. Can anybody help?
Thanks a lot
DT1640759Hi,
1.please check the mailbox send and receive quota for exchange 2013 migrated mailbox.
2.Please check the email attributes of the exchange 2013 migrated mailbox because it seems to be a problem with that particular mailbox.
3.Then do the message tracking and that would be the only way to find the where the send messages has gone.
4.Please check and confirm you have an enough space on the disk where exchange queue database is residing.
I think I need to create a receive connector in the 2013 to receive from 2010 ?
No need ,by design exchange 2013 cas server default frontend receive connector will be having an
entire ipv4 and ipv6 segment and anonymous connection is checked by default.
I think I also need to create a send and receive connector for 2013 users to each other?
No need , an intra organisation send connector and the default receive connectors in exchange will be used
for internal mail flow between the exchange 2013 users.
Please reply me if you have any queries .
Regards
S.Nithyanandham
Thanks S.Nithyanandham -
Mail Delivery betweek Exchange Server 2013 co-existance with Exchange server 2010
Hello Guys
I have a mailflow issue, hoping someone can help with detail description, below is the setup
Exchange server 2010 SP3 with all roles in one server
Exchange server 2013 SP1 with CU6 with all roles in one server - this server is in a different subnet to the 2010 server. I am able to see exchange 2010 databases and mailboxes from Exchange 2013. For testing purposes, I have moved 3 mailbox from 2010
to 2013. These 3 mailbox, is able to send and receive email from Internet but to each other via OWA or Outlook. These 3 mailbox also not able to send to receive email from any mailbox that is still in 2010 server via OWA or Outlook. I am not planning the whole
server cutover in a go and planning to do state by stage mailbox migration so I need mailflow working properly. When I send an email from one of the migrated mailbox that is in 2013 server, I can see that the email leaves the mailbox outbox and sits in the
queue ..
Can someone please provide detailed solution what needs to be configured?
MCITP, MCSA, MCSE,VCP - Consultant, Solution Design, ImplementationHi,
1.please check the mailbox send and receive quota for exchange 2013 migrated mailbox.
2.Please check the email attributes of the exchange 2013 migrated mailbox because it seems to be a problem with that particular mailbox.
3.Then do the message tracking and that would be the only way to find the where the send messages has gone.
4.Please check and confirm you have an enough space on the disk where exchange queue database is residing.
I think I need to create a receive connector in the 2013 to receive from 2010 ?
No need ,by design exchange 2013 cas server default frontend receive connector will be having an
entire ipv4 and ipv6 segment and anonymous connection is checked by default.
I think I also need to create a send and receive connector for 2013 users to each other?
No need , an intra organisation send connector and the default receive connectors in exchange will be used
for internal mail flow between the exchange 2013 users.
Please reply me if you have any queries .
Regards
S.Nithyanandham
Thanks S.Nithyanandham -
Hi all,
My boss use iPhone, iPad, MacBook Air (Mac Mail client), MacPro (Mac Mail client) connect Exchange Serve 2010 to receive emails. All clients are okay except MacBook Air, the Mac Mail client cannot receive the latest emails from Exchange Server, but it can receive (sync) the emails after one hour. The other clients can receive the latest email after Exchange Server receive new emails immediately.
In this period, the MacBook Air can receive the other IMAP, POP3 and webmail from ISP normally. I tried to set 5 mins to check emails or manual check email from Exchange Server. However, the latest email still delay one hour.......... .
I dumped a screenshot for Mac Mail setting for Exchange Server and a Log file.
could anyone help me to solve this issue?
ThanksI am not sure what the user has the check for new messages set for but mail does arrive as short as 2 minutes. It does however arrive on his iphone immediately first.
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Can't receive email from external in mail exchange server 2010
we are facing problems of not receiving email from external parties from the mail exchange server 2010 suddenly.
we can send and received internal emails but not the external, anyone could help to provide solution. we also have our own in-house server 2012.
hoping to get a best solution with thanks.
This topic first appeared in the Spiceworks Communitywe are facing problems of not receiving email from external parties from the mail exchange server 2010 suddenly.
we can send and received internal emails but not the external, anyone could help to provide solution. we also have our own in-house server 2012.
hoping to get a best solution with thanks.
This topic first appeared in the Spiceworks Community -
Exchange Server 2010 - OWA, ECP, EWS not working
Hello,
I am evaluating exchange server 2010. I was able to install it, but now the admin websites will not render in IIS. OWA, ECP, etc. I especially want Outlook Anywhere to work. I can admin through the windows admin interface so that's not a concern.
I want users to access their email through the web as well. I checked permissions but could have them wrong. Any help is appreciated.
Thanks
John GraceThere are about twenty different types of 403 error. To see which one is happening here, you'd need to look at the IIS log files, and get the status subcode, which is the number after the 403 in the logged line.
The most common, though, is 403.4, which means 'SSL Required'. What happens if you go to
https://servername (i.e. https instead of http).
Another one is 403.6, which means that IIS has been configured to only allow access to a certain range of IP address, and the one you're trying to access it from isn't one of them.
OWA For SmartPhone -
Exchange server 2010 mail limitation
Hi,
We have exchange server 2010 cashub1 and cashub2
and also we have edge1 and edge2.
my requirement is, i want all the exchange user to set limit of internal and external as 10 MB, except just 5 to 10 user we need to set limit as 50MB.
Can you please assist and provide the step by step configuration to setup the requirements.
Thanks in advance.Does that 50MB limit apply to messages to and from the internet as well?
If so, then here is an example of one way to do this:
I would set all the limits to 50MB including the organizational limits.
Then create a hub transport rule that rejects any message with an attachment over 10MB with a rejection message and code of your choosing except when to and from a Group that you create that contains those 5-10 users who need to send messages as large as
50MB.
and, as always, test this very well before implementing!
More info:
http://technet.microsoft.com/en-us/library/bb124345(v=exchg.141).aspx
Understanding Message Size Limits
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Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied. -
Exchange server 2010 console not opening, inialization failed
hi,
exchange server 2010 console not opening, inialization failed when i have upgraded service pack to sp1.
please suggest asap or u can reach me @
[email protected]
[email protected]
+918750003544Even I found the same issue once, and then I realised that the SP and RU should be same in exchange sever and the machine where the issue is.
Could you please check the same if that machine has the same Sp and RU, if not, please upgrade the same? I bet it will start working
Regards,
ASP20
Please take a moment to Vote as Helpful and/or Mark as Answer where applicable. Thanks. -
Exchange Server 2010 SP3 Databases are not mounting after the recovery process
Hi,
We are using Exchange server 2010 SP3 in our office. Databases are stored in an ISCSI drive mapped with the exchange. We are taking daily full backup of my Exchange server using Symantec Backup exe 2012. As a testing purpose I created a test environment
same like my existing live environment to check the disaster recovery and backup. Thankfully disaster recovery worked well and I am able to open the exchange management console and powershell. But I am not able to mount the recovered databases ending
with an error saying "Couldn't mount the database that you specified. Specified database: officialrecover; Error code:
An Active Manager operation failed.........." and even I am not able to use the utility eseutil.exe to the database with an error "access to source database failed with jet error 1811". I am able to create a new database and mount
it.
I am using Windows Server Ent 2008 R2 64 Bit with Exchange Server 2010 SP3 in the Live environment with 3 partitions called C (279 GB), E (4.46 TB, ISCSI), F (976 GB) in my Live environment.
For test it is Windows Server Ent 2008 R2 64 Bit with Exchange Server 2010 SP3 with 3 partitions C (240 GB), E (1.4 TB), & F (240 GB).
Please help me with your valid comments to solve and mount the database and close the issue for ever.
With Regards
JayJared is correct that in essence the message is saying the DB cannot be found.
When you restored to your recovery server are all the paths the same, i.e. if the DB existed on E:\XYZ on the production server it must be the same on the recovery server
When you restored into the recovery site do you have AD restored into that site as well?
For the recovery server are you using iSCSI storage for it as well? If so am I correct to assume that you have copies of the databases just for use on this server and are not trying to reference the same instance of the DB from the production
and test/recovery server?
I have also seen an issue where DB's getting written to disk from Symantec mess up the header of the DB. If you want to validate that the DB is actually intact and accessible you might want to check out our DigiScope product
http://www.lucid8.com/product/digiscope.asp using a free DEMO license. If it works i.e. you are able to mount in DigiScope from same location where its failing on the recovery server we know the
DB your pointing at is good and accessible from the current path but something else is amiss in your configuration
Search, Recover, & Extract Mailboxes, Folders, & Email Items from Offline Exchange Mailbox and Public Folder EDB's and Live Exchange Servers or Import/Migrate direct from Offline EDB to Any Production Exchange Server, even cross version i.e. 2003 -->
2007 --> 2010 --> 2013 with Lucid8's
DigiScope
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