Exclamation Point Error Message - Unable to Update or Restore

I have tried everything to get my mini to work. I keep getting the error icon of the exclamation point & folder. I've gone through all the troubleshooting tips posted for this error message but they don't work. I've "updated" and "restored" my ipod and as soon as I disconnect to go plug it in the wall per the instructions that same error message comes up, then comes up again after the apple logo about 17 seconds after I plug it in.
I've tried going to disk mode. I've tried everything. Sometimes it will start copying files, but then I get the message "Disk could not be read from or written to". I've gone through the troubleshooting tips for that message (e.g., updated USB settings, disabled spam killer) and it still doesn't work. Maybe I have incompatible files, but how do I know?
Also, even after updating and restoring it still comes up saying I have version 2.0, which isn't the most current, so the updating isn't working properly. I've been without my iPod for over a month trying to resolve this and it's driving me crazy. Please help!

sirjames,
Here is a pretty comprehensive post about the sad iPod icon and folder ! Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
The Sad iPod icon.

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