Excuse me, but I don't understand How I can contact a ADOBE expert to ask about my problem? I don't found a mail, or chat or other else...is it possible? Only help for Customer is on the Forum?!?!?

Excuse me, but I don't understand How I can contact a ADOBE expert to ask about my problem? I don't found a mail, or chat or other else...is it possible? Only help for Customer is on the Forum?!?!?
Someone can help me...thanks in advance.
f

While it is possible you have a faulty unit I'd agree that the menu system took a step backwards with the itunes store centric take 2.0+ software. I think I'm in the minority here though. Apart from the 2.0+ top level interface being butt ugly and confusing to navigate, it simply isn't as responsive as 1.0/1.1 and I think most of this is to do with displaying a combined sync/stream menu. if you sync stuff try setting 'show only synced items' in the AppleTv device tabs in iTunes and see if it makes the issue go away - easy to revert back.
Huge libraries (number of files not actual size of the files) can also be problematic given AppleTV's modest hardware specs but that's more exception than the rule.
With streaming/syncing combined I also think any network deficiencies show up more than they used to.

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