Execute Work Item from CRM 5.0 IC Webclient
Hi all,
I'm using ICWebClient in CRM 5.0.
When I try to execute a work item in the ICWeb it displays a blank page in the work area (with a 0 on the upper left corner).
I've configured the transaction launcher ITS url as explained in the help (http://<server name and full domain>:<port>/sap/bc/gui/sap/its/CRM_CIC_RABOX/!)
I have activated all the ITS services and if I try to launch the webgui it works properly. Is there something missing? Has anybody any hints for me?
Thank you,
Daniele
I've found a solution.
I've been told that this problem is occuring
because the Work Item ID is not being passed correctly to the BOR basedtransaction.
The solution in my case is:
(1) Goto SPRO -> Customer Relationship Management -> IC Web Client ->
Basic Functions -> Transaction Launcher -> Configure Transaction
Launcher (wizard)
(2) Give the launch transaction id in the 'Entries' screen. The launch
transaction id is Z_ACTION_EXECUTE_WORKITEM in my case.
(3) Keep all the parameters same in the further screens until you reach
the 'Transaction Parameters' screen
(4) In this screen, the value currently being passed to Object Key is
//selectedAUI Workitem/WI_ID. Change this to
//selectedAUIWFWIAttachments/OBJECT_ID.
Goto last step and then say 'Complete'.
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ElsaI've found a solution.
I've been told that this problem is occuring
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Execute Work Item: Invalid Link (SWN155)
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I am trying to configure Extended Notifications. I read and implemented the entries according to blog [/people/saujanya.gn/blog/2006/12/19/how-to-get-work-items-your-outlook-inbox|/people/saujanya.gn/blog/2006/12/19/how-to-get-work-items-your-outlook-inbox]. The problem is that I get a "Execute Work Item: Invalid Link (SWN155)" in my mails. My question is what I need to add to parameters INBOX_LINK_URL and WD_HOST to make this work. Please provide examples if you have a working scenario.
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Usually in R/3 if you want to transfer the workitems to other user , you can just select the workitem and then click on "Forward" button. This will pop-up a box to enter the "User" ID of the other user to whome you want to transfer the Workitem. A Similar button is available in UWL as well.
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How to forward a work item from user inbox
Hello,
We are trying to find a way to remove work items from a users inbox. the workitem has not been opened
and also it is possible that the work item is in more than 1 users inbox.
we want to remove the work item from only the 1 user and leave the work item in the other user's inbox.
Regards
Gaurav MainiHi ,
U can see the workitem of the user by the table SWWUSERWI giving user id.
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Execute Work Items with Outlook (WF)
Abapers, where i can find information about execute work items with outlook??
Can you suggest me some links?Take a look at the documentation for report RSWUWFML or RSWUWFML2.
Or if you want a richer integration with Outlook, like e-mails disappearing when the work item is finished, then take a look at http://www.desktopworkplace.com.
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Scott -
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Hello,
We use the MM release strategy triggering W item which are sent to outlook.
When we double click on the work item, we receive the pop up for the login (sapgui shortcut-logon(sys id, client, lang,*swnwiex)
the user id is defaulted but not the password.
We are in ECC-, sapgui 6.40.
In the previous version we used the sapmapi which is not anymore available and maintained and we had the possibility to get directly the sap screen (without entering the pwd).
Is that any solution to this?
Last question: is that possible to have the work item emails automatically deleted once the work item is executed? Indeed this deseapers from the SAP inbox but not from outlook.
Before asking I performed a search in this formum to avoid to ask the same question but in vain.
Thanking you in advance for any help
Kind regarrds
I have perfomed search in this forum before askingHi,
As you say the SAP Mapi is no longer supported by SAP. It has been replaced by RSWUWFML2 and this will be replaced by extended notification (see also an article here on SDN about extended notification). These give you the option to execute workitems which you get via a shortcut in your e-mail. The drawback with this is, as you mentioned, the e-mails will not be deleted. Which is logical because there is no direct link between the workitem and the e-mail in SAP.
Also for the login, you need to give password because of security reasons. If you want to connect directly, I think you would need single sign on.
If you want the functionality of the mapi replaced you need third party software as mentioned already before. I have seen it I can say it works, but it requires extra software implemented locally, local configuration and it is quite expensive.
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