Execute Work Item from CRM 5.0 IC Webclient

Hi all,
I'm using ICWebClient in CRM 5.0.
When I try to execute a work item in the ICWeb it displays a blank page in the work area (with a 0 on the upper left corner).
I've configured the transaction launcher ITS url as explained in the help (http://<server name and full domain>:<port>/sap/bc/gui/sap/its/CRM_CIC_RABOX/!)
I have activated all the ITS services and if I try to launch the webgui it works properly. Is there something missing? Has anybody any hints for me?
Thank you,
Daniele

I've found a solution.
I've been told that this problem is occuring
because the Work Item ID is not being passed correctly to the BOR basedtransaction.
The solution in my case is:
(1) Goto SPRO -> Customer Relationship Management -> IC Web Client ->
Basic Functions -> Transaction Launcher -> Configure Transaction
Launcher (wizard)
(2) Give the launch transaction id in the 'Entries' screen. The launch
transaction id is Z_ACTION_EXECUTE_WORKITEM in my case.
(3) Keep all the parameters same in the further screens until you reach
the 'Transaction Parameters' screen
(4) In this screen, the value currently being passed to Object Key is
//selectedAUI Workitem/WI_ID. Change this to
//selectedAUIWFWIAttachments/OBJECT_ID.
Goto last step and then say 'Complete'.

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