Expondo a fiação interna colocando em risco de choque eletrico.

Estou indignado com o atendimento na autorizada da minha cidade.
Sou possuidor de um Mac Book Pro (s/n : W8926Z3F66D), o qual tive problema com a fonte de alimentação original e comprei uma outra nova maior, a qual antes da garantia tambem teve problemas com o cabo que descascou proximo ao conector, expondo a fiação interna colocando em risco de choque eletrico.
Observando que esse é um problema que motivou uma nota tecnica (TS1713)  da Apple inclusive  com isso o lançamento do MagSafe 2, por conta dos problemas do anterior , conforme foruns na internet, procurei um suporte.
Ocorre que ao me dirigir a autorizada UNIVERSO DIGITAL localizada em Fortaleza, Ceará, Brasil, o atendente me informou que eu tinha comprado o carregador em uma loja que não era autorizada, quando na verdade a loja DTECH Tecnologia é uma revenda autorizada conforme consta no site da Apple.  Ressalte-se que tratava-se de um produto original Apple. Alem de que me foi dado um prazo incerto de 5 a 25 dias para o parecer, quando o padrão são 5 dias.
Achei isso um absurdo,  da parte da UNIVERSO DIGITAL contra o revendedor autorizado, onde no minimo foi antietico, com vista a prejudicar a imagem  da Dtech Tecnologia. Sou cliente antigo e só tenho elogios ao atendimento, a qualidade de produtos dessa revenda.
Com essa resposta, procurei outra assistencia tecnica, chamada Tecnoagil, a qual foram super educados e prestativos, onde lá deixei para avaliação e troca da fonte de alimentação, em função dos riscos de choques e estado do cabo.
Assim sendo, agradeço desde já uma providência rápida, pois trabalho no regime Home Office e isso esta me prejudicando. Espero contar com a compreensão para uma resoluçãõ com brevidade.
No aguardo de vossos comentários
Gerardo Aguiar Vale Filho

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             Then I went to work to transfer my iTunes library, which the media files were optioned to store on the USB drive. Intending to transfer both the music and video files, and the megadata ( playlists, ratings, playcounts ) I found the media files and the iTunes library file and the .xml document in my iTunes folder from INT. I made a new folder in the USB drive, and copied the contents from the old iTunes folder to that new folder. I re-started in LACIE, and found my empty iTunes folder. I copied over to the new iTunes folder, then opened iTunes. My eyes saw the music library to the same number of items, with the playlists etc showing.
            However, I tried to sync an iPod Nano, and a window came up saying 100 songs could not be copied to the iPod because they could not be found. After ejecting the iPod I tried to play a song from iTunes, and the screen filled with exclamation points. A small window came up, asking for a password to open "sparsebundle" and my name. I entered my password for the administrator's log-in and it said try again with the password. Without knowing what password to put in, I clicked Cancel, and got another small window asking to locate the file. Then clicked Cancel again, not knowing where to search. All the media folders were showing after quitting iTunes and opening Finder .
          I re-booted into INT, and opened iTunes. The library was still there. I synced my iPod again, ejected it, played 3 songs on the iPod, synced again, ejected it again, and opened the playlist "Recently Played". It showed up okay with no problems. So my iTunes library in INT is alright.
          Has anyone got any idea how to make the transfer into LACIE and get it running alright, or what went wrong with what I did ?
          In the meantime I will empty my LACIE iTunes library folder's contents to the trash, and securily empty the trash .

    Solved the issue without using the trash . I tried to consolidate the library in LACIE, then clicked on any exclamation-mark song and tried to locate the file. Repeating those steps 3 or 4 times cleared it up. That was confirmed when I synced the entire library on a iPod Classic, and showed up no problems after syncing the Nano.
         What went wrong was perhaps to fail to consolidate the library at first .

  • Snowleopard broke my intern Superdrive on MacBook Pro (Original)

    Hello,
    As by Thomas A Reed sugested (in my first thread, maybe someone can delete the one), i start a new thread, to keep it oversight and clear. Right now, i'm convinced, my case belongs to the 10.6 thread. The main threads about this problems seems to be in the Hardware MacBook Section:
    http://discussions.apple.com/thread.jspa?threadID=1918925&start=405&tstart=0
    But, because they are mixed up with other superdrive problems there. The problem itself seems to need more diversification as you'll see here.
    INVENTORY:
    • WHATS THE PROBLEM
    • CONFIGURATION
    • WHAT I'VE CHECKED
    • WHY AM I SURE THE PROBLEM IS CAUSED BY SNOWLEOPARD?
    • WHAT I WOULD LIKE TO KNOW (What to do, how to react)
    WHATS THE PROBLEM:
    Last sunday (the 10/4/2009), i installed 10.6 (and right after that the imediately followed software actualisation to 10.6.1). It's the first new system i installed after 10.4.11. (i was and am still happy with 10.4.11, because it is stable). Apple does not say, SL would not work to use it on a system, where another system (like my 10.4.11) is installed. Instead, they say in their manual: "If you'll install it over (what i didn't) an 10.4.10 to 10.5.x, you'll have to read the Firmwareupdate Article" that i read. It was belonging ONLY to MacBook Air's !! and thats why this specific Firmware-Update did not wanted to proceed!!. last week i've found an Apple Store in my country, where i thought i may buy and try the SL. U never know, when u'll need it one day, so i wanted to become some experience with it. So I choosed the third partition, because it was free.
    Right after the installation and the software-actualisation, my superdrive began to eject all DVD's and CD's (comercials, as own burned ones) right after inserting and clicking twice. In other words, it does not accept any optical media anymore. I never had any problem with this superdrive under 10.4. But after the SL-Installation, also 10.4.11 does "NOT ACCEPT" any CD's and DVD's anymore!
    CONFIGURATION:
    It's a Mac Book Pro 17" Intel (Original), 2.16 Ghz Dual Core Duo, 2 GB 667 MHz DDR2 SDRAM, 10.4.11 on the first partition & 10.6.1 on a third partition, Localisation: Swiss/German.
    I did My intern SAMSUNG HD format as a GUID (as the OS X Installer said it has to be, if I would like to use OS X on a INTEL-Mac) and the partitions were HFS+ journaled.
    1. Partition (OS X.4.11): 49,68 GB / 11.11 GB FREE
    2. Partiton (Data): 149.68 GB / 7.69 GB FREE
    3. Partition (OS X.6.1): 32.97 GB / 27.46 GB FREE
    The third partition was free. I used it as a spare place, for temporarly backups or cases, i need more space. Thats why i choosed it to try out 10.6.
    In the System Profiler the drive is still availabe. So it's present. It says under: "Hardware/Medium brennen":
    MATSHITA DVD-R UJ-846:
    Firmware-Version: FQ3T
    Verbindungstyp: ATAPI
    Brennen möglich: Ja (Laufwerk von Apple geliefert)
    Cache: 2048 KB
    DVD lesen: Ja
    Beschreibbare CD: -R, -RW
    Beschreibbare DVD: -R, -RW, +R, +R DL, +RW
    Schreibstrategien: CD-TAO, CD-SAO, DVD-DAO
    Medien: Um die verfügbaren Brenngeschwindigkeiten anzuzeigen, legen Sie ein Medium ein und wählen dann „Darstellung“ > „Aktualisieren“.
    and under ATA:
    ATA-Bus:
    MATSHITADVD-R UJ-846:
    Modell: MATSHITADVD-R UJ-846
    Version: FQ3T
    Seriennummer:
    Absteckbares Laufwerk: Nein
    Protokoll: ATAPI
    Einheiten-Nummer: 0
    Socket-Typ: Intern
    Low-Power-Polling: Ja
    Ausschalten: Ja
    WHAT I'VE CHECKED:
    • i repaired the rights both on 10.4.11 and 10.6.1
    • i started fsck (both, in 10.4.11 and 10.6.1)
    • i resetted the PR-RAM
    • i resetted the OF
    • i resetted the System-Management (5-button, as apple suggested)
    • i checked the RAM. Result: "BANK 0/DIMM0 1 GB DDR2 SDRAM 667 MHz OK
    BANK 1/DIMM1 1 GB DDR2 SDRAM 667 MHz OK"
    • i created new users (in both, 10.4.11 and 10.6.1), it still did not work.
    • i checked for a hanging Firmwareupdate in the Account/Startup on both systems. (there was nothing)
    • i tried an old CD-Cleaning set, but it did not help too.
    • i do wether use Bootcamp, nor VM-Ware (as some minors with that problem did)
    • i searched for other related Firmwareupdates, but they all only would work on a 10.5.x!
    WHY AM I SURE THE PROBLEM IS CAUSED BY SNOWLEOPARD?
    • First you can say its a bad coincidence. But I've seen a lot of coincidences in between. More likely i would have won a Jackpot in Lotto, than that something like that would not happen exactly right after (seconds/minutes) a major Software Update that includes a hidden Firmware-Update or new Hardware-Limits-Specifications for a specific hardware! (as we had it in the past several times). Do U agree?
    • This drive worked allways well and was heavely used (reading, burning, watching DVD's, listening to Audio-CD's, everything). There was absolutely no other harm to this Drive and i handled it carefully and it's the same old as the MacBook Pro Intel itself (in other words: new enough, but old enough, that the guarantee ran out). Last I could install SL from the Retail-DVD from the new Apple Shop.
    • The drive is still listed in System Profiler, it tries to read, but does not seem to "know" the inserted discs anymore (makes twice a try to read)
    • There are hints (from Apple itself on their support-webpages), that 10.6 tried to update a superdrive firmware what caused some problems for others. In my case the FW-Update seems to have proceed successfully, but now the drive don't recognices any CD's and DVD's.
    • last but not least under Google you'll find a lot of articles related to that (or a similar problem) right now. Type in "Superdrive Snow Leopard Problem" and you'll see what I mean. And I've found out, that apple is investigating the SUPERDRIVE-Problem with the Snow Leopard at least since the 14.September 2009 now, after the 10.6 came out.
    WHAT I WOULD LIKE TO KNOW (What to do, how to react):
    1. Waiting for a new FU-Update that corrects the error with the Superdrive?
    2. bring my MacBook Pro to a certified Repair place and demand for a new Superdrive for free?
    3. bring my MacBook Pro to the AppleStore where I bought 10.6 on sunday and demand a new Superdrive for free (but it's a long way to there)?
    4. send my MacBook Pro to Apple Ireland or somewhere in Europe is no option, i need it exactly heavily this week
    5. try to install an older Superdrive (from an old, damaged PowerBook G4) on my own?
    Until then i "temporarly solved" the problem by buying an extern USB-DVD/CD burner. But I don't want to carry that thing everywhere with my Laptop.
    Cheers,
    Tazmandevil

    I do repairs on a weekly basis, but I do not do warranty work for Apple. I do have an opinion about your drive failure.
    As far as I can tell, all of your logic is self-serving and wrong. If a drive quits working after you install Snow Leopard, and won't work with Tiger or Leopard, the drive has failed. Snow Leopard does not change the firmware on the drive, or motherboards. The fact that the drive shows up under Profiler does not mean that the laser optics in the drive itself are still aligned properly or that the motor is spinning the disk at the right speeds. You can try to use a cleaning disk. I've had some luck on occasion.
    Booting from a known good disk will prove the issue. Booting happens before an OS has time to run software drivers, and the drive is under control of the motherboard's firmware.
    4 Options:
    1 - Warranty Replacement - you will need to ship or deliver the laptop for repairs.
    2 - Pay for Replacement
    3 - Replace the drive yourself, with the proper drive.
    4 - Use a cheap external drive until you can take the machine off-line long enough to get the repairs done.
    I've seen these drives fail by accidental abuse (machine was dropped and bent the aluminum frame around the slot and warped the drive), over-use (a client decided to make hundreds of copies of disks for friends at a school - too much heat), dirt build-up (cleaning disk can work here), and other unknown failures (some drives quit working and a replacement fixes the problem). Replacement drives are available for around $150 US, and there are YouTube videos that demonstrate how to change the drive.
    I had a MBP have an optical drive fail after upgrading from Tiger to Leopard. I used an external drive for a year or so. Fortunately, I purchased the 3 year warranty, and after I got a new iMac I was able to take the Laptop in for repairs by a certified Apple repair station (less than a week turnaround). The new drive boots a Tiger DVD, Leopard DVD, and of course, Snow Leopard.
    Hardware like this, that quits working with earlier versions of an OS that the machine is designed to run, are never fixed by a System Update because it's a physical problem with the drive.

  • I'm running Final Cut Express 2. How can I move entire project and application from one internal hard drive to another? Ran out of space on one drive. Thanks.

    I'm running Final Cut Express 2. My video project is 95% done and I've run out of space on my 500g internal hard drive. How can I (1) move the complete FCE program and video to my unused 250g internal hard drive and operate it from there and (2) how do I then purge all the FCE info from the 500g drive without losing anything from the 250 drive?
    Also, is it possible to change the aspect ratio from 4:3 to 16:9 when the project is finished? If so, how? I now know this all should have been done before I started. Thanks for the help.

    1. You can't move the application. It must remain on the system drive. Move your capture scratch folder to the external FireWire drive and use the reconnect function in the project.
    2. What's the media 16:9 or 4:3?

  • How do i transfer data from one internal tabe to another.

    Hi All,
             How do i transfer data from one internal tabe to another.
             Can i do it ebven if he tables are different in structure.
    Please Advice.
    Thanks in advance.

    Hi Saket Tiwari,
    I hope the earlier post by kashyap is good enough an answer. anywas in addition to it let me give a detailed
    explanation of how you can populate an internal table.
    1) Append data line by line.
         Syntax :  APPEND [<wa> TO / INITIAL LINE TO] <itab>.
    this appends new line to internal table <itab>.
    2) Using COLLECT statement.
                 COLLECT is another form of statement used for populating the internal tables.  Generally COLLECT is used while inserting lines into an internal table with unique standard key. The syntax for COLLECT statement is as shown
         Syntax : COLLECT [<wa> INTO] <itab>.
    3) Using INSERT statement
         Syntax  INSERT [<wa> INTO / INITIAL LINE INTO] <itab> [index <idx>].
    INSERT statement adds a line/work area to the internal table. You can specify the position at which the new line is to be added by using the INDEX clause with the INSERT statement.
    Now coming to your request..
    To append part or all of an internal table
         Syntax
                  APPEND LINES OF <itab1> [FROM <n1>] [TO <n2>] TO <itab2>.
    *     Note:
    Without the FROM and TO options, this statement appends the entire table <itab1> to <itab2>.*
    b) To insert part or all of an internal table into another internal table
         Syntax
              INSERT LINES OF <itab1> [FROM <n1>] [TO <n2>]
              INTO <itab2> [INDEX <idx>].
    c) Using Move statement.
    To copy entire contents of one table into another in one execution
         Syntax MOVE  <itab1> To <itab2>.
                   OR
              <itab1> = <itab2>.
    but u hav to be careful because he contents of itab2 will eb overwritten on the execution of this statement.
    These copy the contents of ITAB1 to ITAB2. Incase of internal tables with header line we have to use [] inorder to distinguish from work area. So, to copy contents of internal tables with header line  the syntax becomes,
    ITAB1[] = ITAB2[].
    Coming to the letter part of your question, Yes, we can copy values between tables having different structures.
    for this we use    
                                MOVE-CORRESPONDING <itab1> TO <itab2>
        this executes the statement for their header lines. Searches for the sub-fields which occur both in itab1 and itab2 and then generates, for all relevant field pairs which correspond to the
            sub-fields ni , statements of the form MOVE itab1-ni TO itab2-ni. The other fields remain unchanged.
    I hope the information provided has been of your help.
    Reward if useful.
    Regards,
    Jose

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