Export to PDF error with embedded font

Hello,
i have added a Barcode font to a report and it is failing to export to PDF now saying it that the "font is not allowed to be embedded in document".  i have tried with two different Barcode fonts A39W and C39W and both fail.
I have looked at forums which suggested downloading patches and updating the registry key ForceLargerFonts to 1, however this has not worked in either V9, V10 or V11.
Can anyone help??
Many thanks,
Hugh

Hi there,
I'm experiencing the same problem, except with the
Frutiger 45 Light font. When I try to export the report from Crystal Preview to PDF I get the error,
++++++++++
Failed to export the report.
Frutiger 45 Light - Font is not allowed to be embedded in document.
+++++++++++
I'm using CR Developer, Full, version 11.0.0.1282
I've checked in Windows XP and can see the font (a ttf) present with the other fonts installed on my PC in the Fonts folder accessed via the Control Panel in Windows. I can right-click on the font Frutiger 45 Light and see the Properties page for the Font. For all the Groups/Users I can see all the Permissions enabled except for Special Permissions.
I dont know what you mean by getting the security changed from the supplier of the font to allow embedding into the PDF?
My colleague was able to perform the same export from Crystal to PDF on his laptop, but it was an older laptop. So there must be a difference between the way our laptops are configured that is causing the problem. The version of CR is the same on both laptops the only obvious difference we can see is that the older laptop has Adobe version 6 installed and the new laptop has Adobe version 7, both machines have Distiller installed. He's now got an upgraded laptop and is getting the same error as I am.
Any help here would be much appreciated.
Regards
Robert.
Edited by: robert stannard on Dec 1, 2008 2:50 PM

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    If the printed output from the PostScript printer is correct as well, the problem lies totally with your print service provider and their workflow.
    In our extensive experience, problems can occur in any number of ways. One of most frequent sources of problems are printers who routinely open PDF files in Adobe Illustrator to view and “fix” them, somehow thinking that Adobe Illustrator is a general purpose PDF editor. For the record, Adobe Illustrator is not, repeat not, repeat yet again not a general purpose PDF file editor. Adobe Illustrator can only successfully edit PDF files saved from Adobe Illustrator itself when the “save editability” option is specified. Even then, Illustrator requires you to have all fonts referenced by the PDF file actually installed on your system; it does not use any fonts embedded in the PDF file. For other PDF files (such as those produced by Distiller, export from InDesign, etc.), character substitutions (especially for non-ASCII characters such as typographical quotes), font substitutions, color space changes, etc. are common issues.
    If the printer is not abusing Illustrator on your InDesign-exported files, it could be any number of third party products that many printers use, some of which are of dubious value and some of which may be either defective in terms of compliance with the PDF specification or simply grossly out-of-date. (It is amazing how many print service providers put their customers' submitted PDF files through all sorts of “fixup” processes, regardless of whether the files need such fixups or not. Many of these “fixups” are more likely to cause problems than they are to fix anything!)
    Under no conditions should you need to fully embed fonts in your PDF files. Certainly no Adobe software, including applications, Acrobat, and our PostScript and PDF RIP technologies licensed to OEMs is any way sensitive to whether fonts are subsetted or not! If a third party workflow component is so-sensitive, it is by definitiion defective.
    In terms of imposition, there should likewise be no sensitivity to whether fonts are subsetted or not. By the way, the most reliable imposition is actually done at the RIP itself, not by programs that either place PDF files into other documents and regenerate PDF or by utilities that rearrange PDF files or create new PDF files representing the printed flats.
    This thread also discussed the issue of whether the OP received a “proof.” Unless you receive a hard copy proof in which the content was put through the exact same workflow as the final product, including RIP and all prepress steps, it is very possible that the defect noted would not show up on the proof. Nonetheless, obtaining a hard copy proof is an excellent idea, especially if the issue comes up about liability for the cost of reprinting the job or even whether the original job should be paid for if the print service provider can't “fix” their workflow problems!
              - Dov

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