Exporting PDF files from SSRS 2012 - "There was an error opening this document. The file is damaged and could not be repaired"

Good day
I have the situation where we are exporting PDF files from reporting services in our website.
When dividing the data into sections, the report exports perfectly, but when exporting the entire set and trying to open the file, we get the following error in Adobe Reader:
"There was an error opening this document. The file is damaged and could not be repaired"
We tried to repair the file, no luck. We tried to use different PDF readers, no luck
We then checked the file sizes. When exporting the subsections, each section exports a file of about 2mb.
When exporting the entire set, the file is about 1.3mb.
Adding all the sections together gives me a rough estimate of 40mb.
Exporting to TIFF works beautifully and returns a file of 41.5mb. Word and Excel formats also work well, only issue there is the page numbering and formatting.
The problem we have is the clients are adamant about having it in PDF format.
Any advice please?

This was one of the temporary suggestions I gave the client...
Unfortunately they do not like this as the page numbering and formatting in Word does not appear right. We are talking about over 1300 pages. I can't expect them to change the formatting with each export. Additionally, the data is
constantly changing and each client has their own data. The clients export the reports randomly. I therefore can't post the reports back onto the server.
Thanks for the speedy response though

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Unfortunately, CR 10.5 is not supported on WIN 2012 Server. See this wiki for more details. In order to work in a supported environment you will have to upgrade to CR 2008 Service pack 7, or SAP Crystal Reports, developer version for Microsoft Visual Studio (2010 / 2012 / 2013).
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( which i got this from same forum)
import javax.servlet.*;
import javax.servlet.http.*;
import java.io.*;
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Ellen

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Hello,
I just experienced this problem, and was able to successfully mitigate. I wanted to share my experience and Solution.
The problem started with the following error after succesfully exporting a PDF Document. "There was an error opening this document. This file is damaged and could not be repaired."
This is only applicable if you can still export and open SSRS Reports to other formats. Go to the Log files of the SQL Instance. In my particular case I used the Default MSSQL instance: C:\ Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting
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reportrendering!ReportServer_0-1!1b78!02/07/2012-11:56:03:: e ERROR: Throwing Microsoft.ReportingServices.ReportProcessing.UnhandledReportRenderingException: , Microsoft.ReportingServices.ReportProcessing.UnhandledReportRenderingException:
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MS11-087: Vulnerability in Windows kernel-mode drivers could allow remote code execution: December 13, 2011
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Best Wishes!
Mariano
www.lucontech.com

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Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
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Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

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Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

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Dear all
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Exporting PDF files from SSRS 2012 - "There was an error opening this document. The file is damaged and could not be repaired"

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