Extended Notifications Knowledge Based Article

All,
I just wanted to let you know that Eddie Morris of SAP has published a KBA on Extended Notifications. 
You will need to have a log on for service.sap.com, but by all means, check out
https://service.sap.com/sap/support/notes/1646056
Cheers,
Sue

@ Man Eddie... you made me sad.... hmmmmmm.. I prepared this document and about to post, since  SCN is not accepting any articles from nov7th of this month.I thought of uploading it later( Kidding)...... But thanks a lot.
@Susan
Thank you very Much for sharing the link.
Regards
Pavan

Similar Messages

  • Extended notifications problem

    Hi experts,
    I am trying to configure extended notifications for around 7 to 8 different taks
    pertaining to different workflows.
    I could successfully do it for 1 task.
    Then after successful testing I did add more filters to the same configuration
    under same subscription and delivery.
    I even created new schedules for the new filters. But unfortunately it is not working.
    I could debug the standard program SWN_SELSEN and found that the particular WAPI call to
    select the delta Work Items from SWWWIHEAD and SWWWIHIST is failing because of some
    timestamp mismatch.
    Can you please provide me some help regarding this ?
    Thanks,
    Deb

    Hi Purvesh,
    You can find the step by step procdure in the following blog.
    How to get Work items @ your Outlook Inbox
    You can find all the definitions and theories in the SAP Help link provided in the same blog.
    I initially followed the above and could successfully do it for 1 task.
    However, I was stuck in achieving the same for multiple task belonging to different workflows.
    Here is how I did it:
    1)  Do the configuration in SWNCONFIG as per the blog and SAP Help
         A)  Create your own delivery schdule
         B)  Create your own subscription using the above delivery schedule
         C)  Create your own filters
         D)  Create your own selection schedule
    2) Then run the report SWN_SELSEN to do the actual selection and delivery based on the schedules    you created.
    The key is creating the filters. Follow the SAP Help link closely and try it. If you face any problems
    the please let me know.
    Please award appropriate points.
    Thanks & Regards
    Deb
    Edited by: debabrata mohanty on Dec 10, 2008 11:26 AM

  • Extended Notifications with Links while using Citrix to Access Hosted SAP

    Hello,
    I am working on a system which is hosted remotely where Citrix and Single signon are used to access the SAP instance.  I need to be able to send email to their Outlook server with executable links back to the workitems.  I had planned to use Extended Notifications to get this done.  I am fine with everything except for the Citrix link.  I am not sure whether the link in the email will be able to find its way through Citrix to the SAP instance.  I also need to know the SSO is going to work - it seems at a minimum they would need to sign on to Citrix.  Has anyone out there done this, or at least know whether it would/should/won't work?
    Thanks in advance for any help you can offer,
    Jeff Gray

    As far my knowledge, on Citrix it won't work. As far portal is concerned, it will work.
    Regards, IA

  • Customize message for extended notification

    Hi All,
    I am using extended notification for some workflows to send notification to the user's email when there are some work items pending in their UWL. I want to customize these messages based on task type. Lets say for example one message for TS1000000034 and another message for TS100000005.
    Let me re-iterate my requirement: How to customize messages in extended notification ?
    Any help is highly appreciated.
    Thanks.
    Edited by: Bijay Kumar on Oct 6, 2008 6:26 PM

    Hi ,
    If you looking for a task based extended notification.
    I would suggest you use a background program which is scheduled to look for the specific task number in a list of user inbox in a timed fashion.
    When found send an email to the address with content depending on the task type.
    I am not sure how hard or easy is the configuration for the same and also introducing task based content in the extended notifications.
    Let me know
    Thanks ,
    Charan.

  • SSO and Extended notifications

    Hi Friends,
      We are using extended notifications to send work item as attachment(SAP GUI shortcut) to outlook and it is working fine. But the shortcut attachments are not working in case the user has an "SSO" enabled for him, it is asking for a logon password . We are using SNC product for SSO. Please let me know if it is possible to have SSO for SAP shortcuts so that the user can open the work item attachment without entering the password
    Regards
    sapient

    Hello Sapient,
    If you want to be able to logon directly via the shortcut without entering user/password then you need to use SSO. It seems there is some issue with the user SSO. Do all users have this issue or just some?
    I would also check the users SAPGUI release and patch level. Can you compare it to a user who does not have this issue. mAybe apply the latest SAPGUI patch and test again.
    Maybe note 1257108 can point you in the right direction.
    Regards,
    Eddie

  • Issue with SWN_SELSEN report in Extended Notification - Re

    All,
    I am working on ECC 6.0 and am using Extended Notif for Outlook mail generation. It's been working fine except that recently we have noticed that when a user goes to his witem thru' outlook mail and does nothing and comes out, then the witem is in IN PROCESS state. Next time when SWN_SELSEN is run, this is picking up this IN PROCESS witems and generating another Outlook mail.
    Is this the std. behavior or any control is there where we can control which witems are to be picked up.
    Anybody had this issue and any solutions or ideas will be a great help for me. Thanks in advance..
    Regards,
    venu

    Hello,
    How do you have your Extended Notifications set up now - that it just tells a user once that they have a workitem and never again?
    What is the status before they access it, READY?
    regards
    Rick Bakker
    Hanabi Technology

  • I have the problem described in /forums/knowledge-base-articles/704725. (Firefox is already running but not responding). My only solution is to use Task Manager to end the firerfox process. I am the only user and there are no other profiles on my system

    Occasionally I have the problem discussed in /forums/knowledge-base-articles/704725 , Firefox is already running. My only fix is to use Task Manager to end the firefox process. At such tmes, I have no other instances running.

    '''https://support.mozilla.org/questions/997866?esab=a&s=&r=1&as=s'''.<BR>
    This is not a cure but will make it easier if Firefox locks up.

  • Extended Notifications

    Hi WF Guys,
      I am working on ECC 5.0.I want to know whether we can use Extended Notifications in this version.If so plz tell me how to configure this using Tcode SWNCONFIG.If any one has a document for this plz send it to my mail id
    <b>[email protected]</b>
    Regards,
    sapient

    step by step approach:
    http://help.sap.com/saphelp_nw04/helpdata/en/d5/581ee8d56f1247bf34cfcd66d16d81/frameset.htm
    Also chek :
    /people/saujanya.gn/blog/2006/12/19/how-to-get-work-items-your-outlook-inbox
    hope it will help you.
    Reward if it is useful.
    Sunil

  • Extended Notifications - Workflow Inbox link not working

    Hi,
    I have configured SWNCONFIG to send Extended Notifications. E-mails are being sent but the link for Workflow Inbox (configured in Subscription Settings - SHOW_INBOX_AS = LINK1) only takes to the enterprise portal home page not the inbox. I have search to have this fixed but with no luck. Does anyone know how to solve this?
    Thanks in advance.

    I have follow the configuration in this links:
    Configuring Notifications (View Cluster) (SAP Library - Embedded Processes (SAP Business Workflow))
    Subscription (SAP Library - Embedded Processes (SAP Business Workflow))
    It does not refer any specific link to the inbox. Only to activate the service: default_host  → sap  → bc  → workflow → shortcut
    And to use SHOW_INBOX_AS = LINK1 and define the portal url in parameter WG_HOST in General Settings. In addition the url while navigating in the portal is always the same (e.g either on the home page or in the workflow inbox), so I guess its the system job to re-direct to the Workflow Inbox, but this does not seem to be happening for some reason. 

  • Extended Notifications: how to change the URL link

    Hello,
    We are on ECC6. We use Extended Notifications to alert users to the presence of new workitems, but when they click on the link to execute the workitem, they're presented with the login screen.
    We have been able to send emails from workflow which contain a link that does not ask for a login so I know which URL to use. The problem is, how can you set the URL in Extended Notifications? How does it decide which URL to use? I've tried changing a few General Settings in SWNCONFIG, none of them made a difference.
    Any hints, tips, suggestions would be appreciated.
    regards
    Rick Bakker
    Hanabi Technology

    Hi Rick,
    I wrote my own notification handler to solved an link issue (wanted to point to a specific iView url). I changed the notification handler via Category and double clicking on the category:
    Scenario                        WORKFLOW                       
    Category                        ZCATEGORY                    
    Description                    Adobe Administrator                            
    Requested Reliability          0 Undefined                                    
    Collective Message             A Grouping with Othe                           
    Notification Priority          5 Medium                                       
                                   Delete After Send                              
    Category Handler               CL_SWN_CATEGORY                                
    Notification Handler           ZCL_SWN_NOTIF_WF                          
    Handler for User               CL_SWN_USER_STD                                
    Have a look at some of the methods:
    LOAD_INSTANCE_WA
    ADD_LINKS_ACTION
    ADD_LINK_ACTION_DISPLAY
    ADD_LINK_ACTION_EXECUTE
    ADD_LINK_ACTION_DECISION
    CREATE_ACTION_ATTACHMENT
    CREATE_INBOX_ATTACHMENT
    Hope it helps you understand how the link is created.

  • Extended Notifications with Desicion Comments

    Hi all,
    We have a requirement to have a prompt for user comments when ever user takes a decision in the Extended notifications.
    The user will receive a mail to his outlook with the approve and reject links and we want to have some setup to ask the user to enter comments while he either approves or rejects the work item..
    Is there any way to do this..
    Appreciate your time..
    Thanks,
    Sethu

    I think you can use the following method
    DATA:
          COMMENT TYPE TSYS1-DIFF OCCURS 0.
    CALL FUNCTION 'CATSXT_SIMPLE_TEXT_EDITOR'
      EXPORTING
        im_title             = 'Add Investigation Details'(002)
       IM_DISPLAY_MODE       = ' '
       IM_START_COLUMN       = 30
       IM_START_ROW          = 20
      changing
        ch_text               = comment
      SWC_SET_TABLE CONTAINER 'Comment' COMMENT.
    Thanks
    Arghadip

  • Extended Notifications for UWL

    Hi gurus,
    I am trying to configure extended notifications to work with UWL. Problem is the notifications are not saved or sent by SWN_SELSEN. 
    Our SAP system is Netweaver 7.0 EhP 1.
    I followed instructions found here:
    http://help.sap.com/saphelp_nw70ehp1/helpdata/en/ad/d64842d59fb430e10000000a155106/content.htm
    However, we already had configured the workflow to use extended notifications with SAPGUI. So when I ran SWN_SELSEN, the old notification still showed up, but not the UWL version. So I deleted the schedule for the old configuration, thinking there might be interference. Again I  created a work item and ran SWN_SELSEN, this time no notifications saved or sent.   I found that I could run RSWNUWLSEL and the notification is saved, but not sent.
    Any idea what the problem might be?
    Also I noticed that in the Worflow Book (2nd ed.) it shows to update the General Settings in SWNCONFIG with a url for the UWL. But I don't see that instruction in the SAP Help? Do I still need to do that? If so, is that url a portal quicklink to the UWL iView?
    For what it's worth, here is what we are trying to accomplish:
    1) the links in the email should take the user to the UWL, not SAPGUI
    2) for a user decision, currently the user has to login with their backend system password, which may not be the same as their network password; I'm assuming that if the links now go to the UWL, it will require the user's portal id/password - which is synchronized with their network password, and that is what we want.
    So if just putting the UWL url in the general settings will do the job, then why do I need all that stuff in the SAP Help (RSWNUWLSEL, etc.) anyway?
    Any enlightenment would be appreciated!
    Thanks,
    Margaret

    Hi ysr,
    It sounds like you are asking two different questions ...
    1) does using extended notifications necessarily require use of portal / UWL?
    answer: No. In fact out of the box, (in our system which is 7.0 EhP1), extended notifications will generate links that go to webgui (SAPGUI for HTML) or SAPGUI.  To make it work for portal is what my question is about.
    2) you want to  'send the hyper link in the mails to clients'.
    answer: if by clients,  you mean users outside your system, you will have to do something other than out-of-the-box.  Normally with workflow, execution of the links embedded n the email will require the person to have a logon to the SAP system. Perhaps if you have clients with access to the portal but not the backend, it might work if you configure extended notifications to work with UWL. The client would have to have the UWL role in the portal but obviously without backend access, they would not be executing anything on your SAP system, right? But for displaying information to them that might be useful.
    of course another route would be to code completely custom methods to send the email which would include constructed links going wherever you want ... but that would be a lot of work!  (and out of the realm of SAP Business Workflow)
    Hope that helps!
    Margaret

  • Extended Notifications Configuration

    Hi Experts,
    We have implemented SRM 7.0 ECS and are in the process of trying to set up extended notifications with out much luck, does anyone have any config tips???
    Thanks in Advance

    Hi,
    Can you explain more detail about "Extended Notification"?  Are you talking about /SAPSRM/OFFLINEAPPROVALSEND program?
    Regards,
    Masa

  • Extended notifications: SWN_TEST_REMAP1

    has anyone come across this program? in configuring extended notifications there is a whole list of test programs but i haven't seen any guidance on when and how to run them. this one results in...nothing. is this a true negative or a false negative and how can i get to a true positive here?

    Hello experts,
    Thanks for your answers, it helped me.
    However, I still seem to have an issue:
    1) I set in swnconfig that I wanted to send mail (one mail containing mulitple notifications) for ALL work items (including these which have already been sent before): I set in my settings that I wanted ALL_FULL notifications to be sent (instead of choosing ALL_DELTA).
    However, if notifications have already been sent last time the job run, they are not part of the next mails (next job run).
    Do you know how this is possible?
    2) I chose the option "link2" to display the sap gui for windows. However when I receive an email, upon clicking on the "display link", internet explorer is trying to open a URL. Do you know how I can fix that problem?
    I saw that I needed to enter a "company logon id" in the subscription settings but I didn't because I do not know what it is and what is will be used for. Can that be the reason for the issue or do you have another Idea?
    Thanks for your help on this;
    Kind regards,
    Alice
    Edited by: Alice Jockin on Feb 28, 2011 6:11 PM

  • Extended notifications: Missing tasks in SOST

    Hi!
    I've configured extended notifications via SWNCONFIG, including different task filters. When I execute the SWN_SELSEN report, a range of notifications is represented in SCOT. However, when I run SOST, I'm missing notifications on two tasks. Tasks that are used in decision steps in the workflows are represented, but the two tasks that are used in activity steps in the workflows are missing. Why is that?
    Best regards,
    Martin Aabo

    Hi Martin,
    Check these sites ,
    http://help.sap.com/saphelp_nw04/helpdata/en/27/9a793426cea749b18fa409565c3dee/content.htm
    http://help.sap.com/SCENARIOS_BUS2007/helpdata/EN/45/ac741f89522e78e10000000a155369/content.htm
    http://www.erpgenie.com/mysap-crm/924
    By
    Pari

Maybe you are looking for