External drive refuses to work and the other is very slow

I was not sure if I should put this in Lion or macbook pro section since thats what I am trying on (mid 2010) version.
Hi,
I purchased maybe 4-6 months ago a Toshiba E05A100SBU3EW_C STOR.E ART 4 1TB USB 3.0 2.5 inch Hard Drive - Black from amazon and one day it just suddenly stopped working and I was wondering if any one knew how to get it working again on my mac or windows machine, please as it has a lot of important data
it is this hard drive: http://www.amazon.co.uk/gp/product/B004NE76KQ/ref=oh_o01_s00_i00_details
it makes no sounds or noises on my mac but when I plug it into my windows machine it does make a noise but then there is nothing in my computer and it will not recognise the device at all
Toshiba E05A100SBU3EW_C STOR.E ART 4 1TB USB 3.0 2.5 inch Hard Drive - Black
warranty is valid but I really hope I can save the files
I am getting a message from my macbook pro saying that its disconnecting it due to too much power or not enough, why would it say this and how can I re enable the drive?
Also I have a second DW or is it WD I forget but it works but its just runing 10 times slower then normal and I cant figure out why as I never touched them they just one day started acting this way after I had my macs scren replaced one of the ports is 3.0..
do you think the guy could of swapped out the usb t a 2.0 one? but then why would my mac keep telling me that its ejecting the drive

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Also, updating/re-installing your software should also resolve any slow/freezing issues and hopefully stop your dialling problem.
Hope this helps
Adam
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