External drive sleep issues with AEBS.....

I have a WD My Passport Studio drive, which works fine when I plug it into the USB port of my router to access over the wireless network (Apple Airport Extreme). It takes power directly from the USB port. No problems whatsoever.
If I plug my WD My Book Studio II drive (which is a 3.5" so has its own external power) into the USB port on the same router, I can access it over the wireless fine. But after a while of non-use it goes to sleep. Waking it up from sleep over the wireless connection then takes so long that I need to just unplug it and plug it back into the USB port again!
Is there any way I can stop it from going into its power save / sleep mode when used with the AEBS?

When I check my e-mail with my iPhone in the morning, there are no messages there, because when I wake up the Mini the next morning, it has already downloaded messages I received overnight. I can tell the computer was not actually awake, because no Time Machine backups had been done since I put it to sleep the night before.
I found other threads referring to Lacie drives not spinning down, so I'm assuming that's a problem with the drive, not with Lion trying to access the drive while the computer is asleep.

Similar Messages

Macbook Pro and external monitor sleep issues.

I recently upgraded to a new 13 inch MacBook Pro to replace my previous one. With the upgrade, I'm now on the latest OS and I have a Thunderbolt instead of Mini-displayport output. I have a Dell U2410 monitor which has worked great up until now, but I now have the following behavior:
When the laptop sleeps (or puts the display to sleep) the monitor begins to turn on and off. It goes to powersave mode and immediately wakes up, realizes there's no signal, and goes back to powersave mode, etc etc etc.
When I wake the computer up from sleep, the monitor's behavior stays the same. The laptop never detects the display and begins sending a signal.
If I unplug and replug the adapter, all is well.
There seem to be two separate issues: whatever signal the computer continues to send down the display cable after sleep seems to confuse my monitor, secondly, the computer never again sends a real video signal down the line after it wakes up.
I'm on the latest 10.8.3. My adapter is the same adapter I have been using for years, an apple mini-display port to DVI adapter. Supposedly this adapter is still compatible with the Thunderbolt port.
I've seen lots of issues online about wake up issues with the latest OS. Is there a workaround for this yet or do I have to uplug my monitor anytime I sleep the computer?

Hi Steve,
I have had the exact same issues after adding a WD Thunderbolt Duo external drive to a Mid 2011 iMac and then daisy chaining the Dell U2410 monitor off that.
My Mini DP to DVI cable ceased working properly - sleeps issues.
After buying one of these adapters of Ebay:
http://www.ebay.com.au/itm/3-in-1-Mini-Displayport-to-HDMI-with-audio-DVI-DP-ada pter-3in1-convertor-Macbook-/110861703462?pt=US_Audio_Cables_Adapters&hash=item1 9cfdf5926
I then tried all the different cables that came originally with the Dell U2410 with that adapter, and none of then would put the U2410 to sleep properly. The backlight would stay on, or "No Displayport Cable" would float around the Dell display with the backlighting still on. Or otherwise the Dell would try to go to sleep and then wake up again and cycle like you found.
Apples Mini DP to VGA adapter was sleep successful with the VGA cable (Analogue) but the output picture was not as sharp as DVI or Displayport, plus there was RF interference with the cable.
After lots of internet searching I have found a near perfect solution:
A HDMI to DVI cable with the HDMI end connected to the Ebay 3 in 1 adapter, which then connects to the Thunderbolt port.
Connect this to DVI-D 1 on the Dell U2410.
On the Dell in Menu - Other Settings, disable DDC/CI
Now in OSX Settings - energy Saver you will have to tick:
"Put Hard Disks to sleep where possible" and select a short time frame for "Computer Sleep"
I have found that the display would go black but the backlighting on the Dell U2410 would stay on, when the display went to sleep on the Mac as per the Energy Saver "Display Sleep" setting.
The backlighting on the Dell would only turn off when the time for 'Computer Sleep" has elapsed and the external Thunderbolt hard disk went to sleep as well.
The Dell U2410 would then wake up correctly as well when my iMac woke, with this setup.
Cheapest solution for you would be to try an Apple or Ebay HDMI to DVI adapter and then use the DVI - DVI cable that came with the Dell.
If that fails get the 3 in one Adapter and use my Mini DP/Thunderbolt to Ebay Adapter to DVI-DVI cable setup.
I'm assuming your new Macbook Pro comes with the HDMI port ?
I believe the Sleep Issues with this monitor are all related to appropriate signal on the cable, and only the HDMI to DVI solution will work correctly on Mac's connected to the Dell U2410.
Good Luck. :-)

What external drives work well with a late 2011 MacBook Pro? I ask because I just found out the hard way that a Samsung EVO 840 does not. Also should I avail myself of something that works with Thunderbolt or Firewire?

What external drives work well with a late 2011 MacBook Pro (I7, Lion OS) apart from my Kingston flash and USB drive, and the SD drives that I use in my cameras and recording devices? I ask because I just found out the hard way that a Samsung EVO 840 does not. Also, should I avail myself of something that works with the Thunderbolt or Firewire connections? I'm looking to back up music and video files created and/or processed in Logic Pro and the Adobe Production Premium software suite (Premier Pro, After Effects, Audition, etc).

Hmm, not sure what problems you had installing this drive. The review here gives it good marks for Mac:
http://www.amazon.com/Samsung-Electronics-EVO-Series-2-5-Inch-MZ-7TE1T0BW/produc t-reviews/B00E3W16OU
There does seem to be a lot of prep to make it work:
"1. Preparation to install your new shiny SSD
1.a You will need a migration tool (I used the Sabrent kit USB 3.0 to Sata that was suggested in these review) see link http://www.amazon.com/gp/product/B00DQJME7Y/ref=oh_details_o03_s01_i01?ie=UTF8&p sc=1
1.b You will need to download a trim enabler (mid 2012 macbooks only support native trim with apple brand ssd's) I recommend going to cindori.org and downloading trim enabler version 3.xx. You can do this step before or after the OS migration
1.c You cannot use the Samsung SSD migration software *don't worry Mac has its own imaging/migration utility*"
Also in those reviews:
" Only down side when using this product in a Mac Mini is you will be required to download and install Trim Enabler so that your drive performs optimally on your Mac device. This is an Apple issue, not Samsung, but it is an extra step you will have to take after you install the hard drive, and any time you perform an OS upgrade." He rant's on.
Personally I only deal with OWC:
http://eshop.macsales.com/shop/SSD/OWC/
They are very knowledgable and if there's a problem they will gladly take back the item. (Never happened to me yet - 8 years and counting).
Just upgraded my 13" MBP 2011 to 120 GB for $79. Adobe CS 6 opens in 3 seconds! Awesome!
When I was in Chicago I had a pro photographer for a client. She wound up with 4 internal drives in her Pro, 4 external drives and an dual array locked in a steel vault in the basement. All from OWC. OK she was a bit paranoid. Great client though.
As far as value for price:
http://eshop.macsales.com/item/OWC/MES3FH7500G/
500 GB for $130.
However as far as reliability is concerned:
http://www.rockpapershotgun.com/2014/01/30/are-ssds-reliable/
http://www.extremetech.com/computing/173887-ssd-stress-testing-finds-intel-might -be-the-only-reliable-drive-manufacturer
So sudden power loss is an issue with SSDs.
Personally I'd go with a moderate sized SSD internally and a conventional external for backup. An array would be the most reliable.

Is Time Machine something that I can back up to in a separate particle of my new MacBook Pro or do I need an external drive to use with it?

.....ie we have Seagate external drives but both have Windows files on them, although plenty of room. Am I able to keep the Windows files on them and back up to them with Time Machine on new MacBook Pro? Don't understand....and not very clear. Thanks
Belinda

Belinda,
In order to use Time Machine the external volume must be formatted in Disk Utility as "Mac OS Extended (Journaled)". You can't use a drive that is formatted to be used for both a Mac and a Windows unit (exFAT, etc.). You should purchase a new external drive to use with Time Machine and never let your work go for over a week with hooking up to the TM drive and allow Time Machine to do it's thing.
Clinton
MacBook Pro (15” Late 2011), OS X Yosemite 10.10, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display

How do I save albums, events in tact from iPhoto to external drive to comply with iCloud limits? Thx

How do I save albums, events in tact from iPhoto to external drive to comply with iClouds limits? (iMac Lion, need to remove 280gb of photos>

Not sure if I understand correctly?
Do you want to move 280 GB of photos from iPhoto on your Mac to an external hard drive?
If that is the case, iCloud has nothing to do with it. You can move your iPhoto library to an external drive to free up space on your internal drive.
http://docs.info.apple.com/article.html?path=iPhoto/8.0/en/6331.html
If that is not what you're trying to do, please rephrase your question. Thanks.

I would like to buy a developer license to use on a mac at a public library from a flash drive any issue with this?

I would like to buy a developer license to use on a mac at a public library from a flash drive any issue with this? Very new to this

The license is for the Developer not the machine it is run on However there could be soma issues with trying to develop on a public machine.
The biggest is does the library machine have or will they let you install and run Xcode and if you are developing for IOS will they let you plug in your devices?
In addition will they allow you the hours needed on the machine? Most public machines have a time limit especially if there are others waiting to use it.
All-in-all in can be done but it won;t be an easy situation.
good luck

Macbook won't recognize external Hard Drive and issues with Time Machine

Hello everyone,
I have just bought a new Macbook Pro with Mountain Lion and I am currently having problems with Time Machine.
The issue begun in Snow Leopard: Time Machine was taking too long to backup, and would often not finish the backup because the external hard drive would be unwillingly ejected.
Now with Mountain Lion I have reformated the drive (Mac OS Journaled) and about a third of the way through had the same issue: the drive was ejected before the backup could be finished. I restarted the machine and it happened again. However, now the computer won't even recognize the external drive when I plug it in. I have also tried to power off/on the drive itself to no progress.
I have tested the USB port with another drive and the port is fine. I have also tested the usb cable and it is fine. And Disk Utility does not recognize the drive (even when I try the >diskutil list command in terminal).
Now, I can hear the drive humming normally when I turn it on, and it is not usb-powered (my electricity current does fluctuate).
Could the interrupted backup procedures have damaged the drive? And if so, wouldn't the computer recognize it anyway?
It is a 4 year old WD 1 TB that is used exclusively for TM and has never left the house.
Thank you for your time reading this and let me know if you need any more information that could help out.
Cheers!

From your description, I'd suspect a failing drive. Maybe time for a new external, especially as you've already re-formatted and it's still playing up.
I had a similar problem with one of my clone backups a few weeks ago - it failed, I erased it, re-cloned, worked a couple of times and then it failed again. Disk Utility didn't throw up any errors after re-formatting. I guess all disks die at some point.

External Hard Drive Sync Issue with Deletion

So I recently set up my external hard drive to be my main music folder. The external HD runs continuously on my Mac Pro desktop. I've set it up so the external HD is mounted remotely on my laptop, so I can get all my itunes music without having to physically connect to the drive. I've set it up and everything loaded in, works fine. . . .
But then I tried to delete some files using itunes. It deleted them from my itunes library alright. But they did not delete from the external HD. Furthermore, it did not even prompt me to "keep files" or "delete from library".
I then ran an test. Could i change ID3 tags? Maybe I didn't have write permission or something. Nope, I was able to change ID3 tags just fine.
Does anybody know a way to make this work? Why it doesn't prompt me to "delete" my files?
Thanks.

is there perhaps a problem with permissions? does this problem happen whether you're using either computer or only with the laptop? maybe the laptop only has permission to delete songs from its local database and but not to delete the tracks from the shared master music folder.
i use a wireless external drive for my music too. though i've never had your problem, i have experienced something similar. if i delete a track via Finder then open iTunes, it still thinks the track is there. so if i then delete it in iTunes, it doesn't ask me if i want to keep the files or not, it only removes it from the iTunes library. in other words, i don't get prompted to keep or delete tracks if the track is already gone from the hard drive but still in the iTunes database. i haven't tried changing the tags in that scenario however.

External hard drive sleep issue

My external drive contains my share folder for DC++.
If I leave my computer on when I'm gone, my DC++ shows my share as 0 after a while.
The hard drive seems to unmount after a while, maybe because the enclose sleeps the drive after a while.
Is there any way to fix this?

hdparm cannot read or set anything, a communication error always occurs.
Also dmesg records some errors on the moment I try to read something from drive and it goes off (always after some period of inactivity) and also logs when it's then detected (some seconds after) and mounted correctly.
EDIT: dmesg output
usb 1-3: USB disconnect, address 41
sd 13:0:0:0: [sdb] Unhandled error code
sd 13:0:0:0: [sdb] Result: hostbyte=0x07 driverbyte=0x00
end_request: I/O error, dev sdb, sector 163055695
sd 13:0:0:0: [sdb] Unhandled error code
sd 13:0:0:0: [sdb] Result: hostbyte=0x01 driverbyte=0x00
end_request: I/O error, dev sdb, sector 163055695
usb 1-3: new high speed USB device using ehci_hcd and address 42
usb 1-3: configuration #1 chosen from 1 choice
scsi14 : SCSI emulation for USB Mass Storage devices
usb-storage: device found at 42
usb-storage: waiting for device to settle before scanning
input: Western Digital External HDD as /devices/pci0000:00/0000:00:1d.7/usb1/1-3/1-3:1.1/input/input23
generic-usb 0003:1058:0705.000F: input,hidraw0: USB HID v1.10 Device [Western Digital External HDD ] on usb-0000:00:1d.7-3/input1
scsi 14:0:0:0: Direct-Access WD 2500BMV External 1.75 PQ: 0 ANSI: 4
sd 14:0:0:0: Attached scsi generic sg2 type 0
usb-storage: device scan complete
sd 14:0:0:0: [sdb] 488397168 512-byte logical blocks: (250 GB/232 GiB)
sd 14:0:0:0: [sdb] Write Protect is off
sd 14:0:0:0: [sdb] Mode Sense: 23 00 00 00
sd 14:0:0:0: [sdb] Assuming drive cache: write through
sd 14:0:0:0: [sdb] Assuming drive cache: write through
sdb: sdb1
sd 14:0:0:0: [sdb] Assuming drive cache: write through
sd 14:0:0:0: [sdb] Attached SCSI disk
EXT2-fs warning: mounting unchecked fs, running e2fsck is recommended
Last edited by Vieira (2009-12-16 02:51:43)

Solution for sleep issues with external display?

I had an Early 2011 Macbook Pro that worked quite well with an external display. I now have a Mid 2012 Macbook Pro (bought 5 days ago, and running 10.10.3) that will not consistently work with the same external monitor.
I had it working yesterday for a few hours only if I left the MBP with the top open (both the MBP screen and external monitor stayed lit). But, today it is back to freezing each time the monitor is connected to it.
I have tried:
1. Connecting the external monitor to the MBP with the top open. Results in the MBP screen now going dark and no signal being passed to the external monitor. If the external monitor is disconnected, the MBP screens stays dark and the computer is unresponsive requiring a hard restart.
2. Connecting the external monitor to the MBP with the top closed. Results in no signal being sent to the external monitor. Disconnecting the external monitor and reopening the MBP yields, again, and unresponsive computer which requires a hard restart.
I have tried three different external monitors, all giving the same result. The MBP is connect to external power, and I am running the latest OS (10.10.3).
Any suggestions before I return this to the Apple store in a rage? :-)

Hello there, Gaflin.
I'm sorry to hear you're having so much trouble getting your external display to work the way you are expecting with your new MacBook Pro. The following Knowledge Base article provides a great checklist of steps for troubleshooting the issue you seem to be describing:
Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support
No video or no signal, image distortion, "snow," or flickering
Check connections
When using an external display be sure to check the following:
If you're using an Apple notebook, confirm the AC power cable or adapter is securely connected to the computer and the cable providing power to the display is also secure. It is always good to have your notebook connected to AC power when an external display is in use.
Confirm display adapters are fully seated in their respective connections and that they are supported models and for the computer and display. Refer to these articles to assist you with adapter compatibility and further configuration information:
Monitor and Display Adapter Table
About Mini DisplayPort to HDMI adapters
Apple Mini DisplayPort adapters: Frequently asked questions (FAQ)
Thunderbolt ports and displays: Frequently asked questions (FAQ)
Remove all display cable extenders, KVM switches, or other like devices and retest to determine if the issue is resolved.
Try unplugging the video adapter or cable and then plug it back in.
If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.
Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.
If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).
Reset the system
You can reset the Mac's parameter RAM and SMC.Reset the resolution
Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
Start up in Safe Mode.
From the Apple () menu, choose System Preferences.
Choose Displays from the View menu to open the preferences pane.
Select any resolution and refresh rate that your display supports.
Restart your computer.
Using Closed lid, Extended Desktop, or Mirroring display modes
When using multiple displays, information can be presented in a number of ways. For more information and what modes are supported by your Apple product refer to:
Apple Portables: How to use your computer in closed lid (display closed) mode with an external display
How to use multiple displays with your Mac
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Hard Drive Sleep Issue

I´ve got one problem with my Mac Pro running a fresh tiger installation. My internal hard drives go to sleep although i´ve unchecked the "enable hard drive sleep" checkbox in the energysaver prefpane. i am using 4 internal hds and after a while of one or more being inactive i can hear them spinnig up upon reactivation (doubleclick) and there is a certain delay in responsiveness (e.g. windows opening up...). Any suggestions are highly appreciated.

There is a utility named "spindown fix" that can resolve the issue of HD's not staying up even after you've unchecked "put hard disk(s) to sleep when possible." Apparently that doesn't actually do anything
Normally, I let my drives spin down to conserver energy and keep everything cooler, including external FW drives. But sometimes when I'm using Final Cut Pro, I don't want the delay while I await a spin up. So I uncheck "HD sleep" in energy saver and then run Spindown Fix. It seems to work.
Search the web for "spindown fix."
(edit): I did some more research, and at least in 10.4.11, if you have the system sleep other than "never" and don't check the HD sleep option in energy saver, the HD sleep doesn't becomre "never" but rather 180 minutes. You can verify this for your system by using the plist editor (part of development tools package delivered with 10.4) and examining libarary/preferences/systemconfiguration/com.apple.powermangement/plist
In the AC power custom profile, you'll find the parameter Disk Sleep Time; you can examine how it varies based on your energy saver settings. Some say to set it to zero to prevent spin down form occurring every; I would not necessarily recommend that if 180 minutes is long enough for your.
Eddie O
Message was edited by: Edward A. Oates to add information

Copying Time Machine files to external drive for use with PC

Hello! Any help with this would be greatly appreciated.
My MacBook Pro recently died. I have it backed up by Time Machine on an external drive. Now I'd like to copy my files from the backup to another external drive so that I can access them later from a PC computer running Windows (7 or 8). Is that possible? The Time Machine drive, I believe, is formatted specifically for Mac, but the external drive I'm trying to copy to is FAT32. Can I connect both to a friend's Mac, look for the files I need, and then copy them from the backup drive to the other external drive? Will a PC computer be able to read them?
Thanks!

Usually that error indicates a drive malfunction; specifically, the drive is spinning down and not responding to bus signals. Some "Eco" or "green" drives are known for this behavior. The following steps may help:
Select  ▹ System Preferences ▹ Energy Saver ▹ Power Adapter and uncheck the box labeled Put the hard disk(s) to sleep when possible, if it's checked.
If the drive is connected to a hub, connect it to a built-in port on the computer.
If a firmware update is available for the drive, apply it.
Contact the drive manufacturer to see whether there's a firmware setting you can change.
If you installed vendor software for the drive, uninstall it.
If none of the above steps resolves the issue, try another drive.

2008 R2: OS(systemState/C: Drive) backup issues with VSS - 0x80042316 & 0x81080101 & 0x80080005 & 2155348001

Hi-
Looked thru the thread related to my questions and found nothing that applies yet.
Example:
http://social.technet.microsoft.com/Forums/en-US/4e4472b9-8e6f-4fdc-a287-1cc8c0f6de09/windows-2008-r2-backup-fails-with-event-521-error-code-2155348001?forum=windowsbackup
http://social.technet.microsoft.com/Forums/en-US/e8c910f7-f0dd-4613-beae-b98894fb6f23/windows-server-2008-std-backup-fails-constantly-with-error-code-2155348001?forum=windowsbackup
Here are details of the issues....
Backup - OS error - system image:
External disk - USB
Mon - Fri @ 6PM.
Windows SystemState
OS(C:)
Last backup failure...
Start time: 8/11/2014 6:01:32 PM
End time: 8/12/2014 4:51:29 AM
Duration: 10:49:56.4414784
[Critical error WINIMAGE_UNABLE_VSS] Unable to create VSS snapshot
- Additional information: Refer to the log for more details
- Troubleshooting link:
http://kb.backupassist.com/errormap.php?BA2512
The backup operation stopped before completing.
Detailed error: ERROR - The shared restore point operation failed with error (0x81000101)
The creation of a shadow copy has timed out. Try this operation again.
Log of files successfully backed up:
C:\Windows\Logs\WindowsServerBackup\Backup-12-08-2014_04-41-00.log
Log of files for which backup failed:
C:\Windows\Logs\WindowsServerBackup\Backup_Error-12-08-2014_04-41-00.log
NOTE:
The errors logs are not there?
Windows Backup timed-out before the shared protection point was created.
ERROR - The shared restore point operation failed with error (0x81000101)
The creation of a shadow copy has timed out. Try this operation again.
Event Viewer Log:
Sequence of Events...
1.
The Block Level Backup Engine service has successfully started.
2.
Backup operation that started...
Log Name:      Application
Source:        Microsoft-Windows-Backup
Date:          8/12/2014 4:51:06 AM
Event ID:      521
Task Category: None
Level:         Error
Keywords:
User:          SYSTEM
Computer:      mdnfile.Auxiant.local
Description:
The backup operation that started at '?2014?-?08?-?12T09:41:00.492000000Z' has failed because the
Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed
with following error code '2155348001'.
Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
--> Suggestion are to check Virus scanner or consult DPM forum...
3.
OS Job failed with errors...( Backup Assist is 3rd party backup - wrapper round Wbadmin/Win Backup)
Log Name:      Application
Source:        BackupAssist
Date:          8/12/2014 4:51:51 AM
Event ID:      5634
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      mdnfile.Auxiant.local
Description:
Backup job OS backup failed with errors.
Critical error: Unable to create VSS snapshot
Destination: External disk
Start time: 8/11/2014 6:01:32 PM
End time: 8/12/2014 4:51:29 AM
Duration: 10:49:56.4414784
Destination: External disk
Start time: 8/11/2014 6:01:32 PM
End time: 8/12/2014 4:51:29 AM
Duration: 10:49:56.4414784
4.
Backup Assist reports via Win backup - Snapshot in progress
Log Name:      Application
Source:        BackupAssist
Date:          8/12/2014 4:52:20 AM
Event ID:      5634
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      mdnfile.Auxiant.local
Description:
Backup job Data backup failed with errors.
Ultra critical error: Volume Shadow Copy Error 0x80042316 - snapshot set in progress
Destination: Local directory
Start time: 8/12/2014 4:52:10 AM
End time: 8/12/2014 4:52:12 AM
Duration: 00:00:02.7300000
5.
The Block Level Backup Engine service has stopped.
6.
Later...we tried manually stopping VSS and SWPRV services - only VSS had the issue.
WBengine was not running...
C:\>sc stop swprv
SERVICE_NAME: swprv
        TYPE               : 10 WIN32_OWN_PROCESS
        STATE              : 3 STOP_PENDING
                                (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
        WIN32_EXIT_CODE    : 0 (0x0)
        SERVICE_EXIT_CODE : 0 (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
C:\>sc query swprv
SERVICE_NAME: swprv
        TYPE               : 10 WIN32_OWN_PROCESS
        STATE              : 1 STOPPED
        WIN32_EXIT_CODE    : 0 (0x0)
        SERVICE_EXIT_CODE : 0 (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
C:\>sc query wbengine
SERVICE_NAME: wbengine
        TYPE               : 10 WIN32_OWN_PROCESS
        STATE              : 1 STOPPED
        WIN32_EXIT_CODE    : 0 (0x0)
        SERVICE_EXIT_CODE : 0 (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
C:\>sc query vss
SERVICE_NAME: vss
        TYPE               : 10 WIN32_OWN_PROCESS
        STATE              : 3 STOP_PENDING
                                (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
        WIN32_EXIT_CODE    : 0 (0x0)
        SERVICE_EXIT_CODE : 0 (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
C:\>sc stop vss
[SC] ControlService FAILED 1061:
The service cannot accept control messages at this time.
Log Name:      Application
Source:        VSS
Date:          8/12/2014 9:20:33 AM
Event ID:      8225
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      mdnfile.Auxiant.local
Description:
The VSS service is shutting down due to shutdown event from the Service Control Manager.
7.
VSS still having issues here...not stopping!
Log Name:      Application
Source:        VSS
Date:          8/12/2014 9:42:33 AM
Event ID:      11
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      mdnfile.Auxiant.local
Description:
Volume Shadow Copy Service information:
The COM Server with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and name IVssCoordinatorEx2 cannot be started.
Most likely the CPU is under heavy load. [0x80080005, Server execution failed]
8.
Not sure why this is started again?
Plus a DCOM timeout...
Log Name:      Application
Source:        Microsoft-Windows-Backup
Date:          8/12/2014 9:31:13 AM
Event ID:      753
Task Category: None
Level:         Information
Keywords:
User:          SYSTEM
Computer:      mdnfile.Auxiant.local
Description:
The Block Level Backup Engine service has successfully started.
Event Xml:
Log Name:      System
Source:        Microsoft-Windows-DistributedCOM
Date:          8/12/2014 9:31:43 AM
Event ID:      10010
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      mdnfile.Auxiant.local
Description:
The server {E579AB5F-1CC4-44B4-BED9-DE0991FF0623} did not register with DCOM within the required timeout.
9.
Lots more errors about VSS...repeating Event ID's 11 and 8193...
Log Name:      Application
Source:        VSS
Date:          8/12/2014 9:42:33 AM
Event ID:      8193
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      mdnfile.Auxiant.local
Description:
Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.
hr = 0x80080005, Server execution failed
. Operation:
   Instantiating VSS server
10.
Then, finally stopping again...
Log Name:      Application
Source:        Microsoft-Windows-Backup
Date:          8/12/2014 9:51:13 AM
Event ID:      754
Task Category: None
Level:         Information
Keywords:
User:          SYSTEM
Computer:      mdnfile.Auxiant.local
Description:
The Block Level Backup Engine service has stopped.
11.
And still repeating 11 & 8193 at this point...as we write up this post.
12.
This was suggested by the Backup Assist - software vendor....
A.)
...for 0x81080101:
"ERROR - The shared restore point operation failed with error (0x81000101)
The creation of a shadow copy has timed out. Try again this operation."
If you receive the above error in your report, we have recently found a registry key which
contains the timeout value set by Microsoft for VSS and found that you can edit this to extend it.
To get to the registry key, open Regedit (Start > Run > Regedit) and browse to:
"HKLM\Software\\Microsoft\\Windows NT\\CurrentVersion\\SPP\\CreateTimeout".
Change value to 1200000 (2*10*60*1000 = 20 mins).
The default for the timeout period is 10 mins so hopefully doubling this will give enough time to
complete the snapshot.
If this isn't present, you'll need to manually enter the registry key. It's a DWORD 32-bit key.
--> NOTE: HAve not done this yet.
B.)
And for 0x80080005...
http://support.microsoft.com/kb/870655/en-gb
Our server does have high CPU load at times...
13.
Another post from technet mentions system volume size - here is our layout below:
A.)
OS/system Disk...
DISKPART> list disk
Disk ### Status         Size     Free     Dyn Gpt
Disk 0    Online          278 GB      0 B    (System Vol = C: Drive - OS w/ Programs and batch jobs)
Disk 1    Online         2791 GB      0 B        *    (Data drive - DFS, rsync,etc. run on D: Drive)
Disk 2    Online         1863 GB      0 B    (USB 2/3.0 - Enclosure w/ SATA disk = 2GB formatted w/ NTFS.)
DISKPART> detail disk
DELL PERC H710P SCSI Disk Device
Disk ID: CA0DEEA5
Type   : RAID
Status : Online
Path   : 1
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(0100)#PCI(0000)#RAID(P01T00L00)
Current Read-only State : No
Read-only : No
Boot Disk : Yes
Pagefile Disk : Yes
Hibernation File Disk : No
Crashdump Disk : Yes
Clustered Disk : No
Volume ### Ltr Label        Fs     Type        Size     Status     Info
Volume 1         RECOVERY     NTFS   Partition   3072 MB Healthy    System
Volume 2     C   OS           NTFS   Partition    275 GB Healthy    Boot
B.)
Backup disk...
ST320006 41AS USB Device
Disk ID: 801AF48C
Type   : USB
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : UNAVAILABLE
Current Read-only State : No
Read-only : No
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
Clustered Disk : No
Volume ### Ltr Label        Fs     Type        Size     Status     Info
Volume 4     F   BACKUPS      NTFS   Partition   1863 GB Healthy
C.)
NOTE:
Also on disk 0(system Disk) - we have a small OEM partition = 39MB and a Recovery Partition = 3GB.
D.)
Issues with WBAdmin now...
C:\>wbadmin get disks
wbadmin 1.0 - Backup command-line tool
(C) Copyright 2004 Microsoft Corp.
ERROR - A Volume Shadow Copy Service operation error has
occurred: (0x80042302)
A Volume Shadow Copy Service component encountered an unexpected error.
Check the Application event log for more information.
14.
Ran "Check-Disk" -no errors...
C:\>chkdsk
The type of the file system is NTFS.
The volume is in use by another process. Chkdsk
might report errors when no corruption is present.
Volume label is OS.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
116224 file records processed.
File verification completed.
654 large file records processed.
0 bad file records processed.
0 EA records processed.
76 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
156676 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
116224 file SDs/SIDs processed.
Security descriptor verification completed.
20227 data files processed.
CHKDSK is verifying Usn Journal...
35628352 USN bytes processed.
Usn Journal verification completed.
Windows has checked the file system and found no problems.
289233919 KB total disk space.
100241492 KB in 85477 files.
     57380 KB in 20228 indexes.
         0 KB in bad sectors.
    226627 KB in use by the system.
     65536 KB occupied by the log file.
188708420 KB available on disk.
      4096 bytes in each allocation unit.
72308479 total allocation units on disk.
47177105 allocation units available on disk.
15.
There are no backup error logs here - only .etl files...
C:\Windows\Logs\WindowsServerBackup\
Wbadmin.1.etl = 9:42AM on 8/12
Wbadmin.2.etl = 4:51AM on 8/12
Per windows Win troubleshooting:
http://technet.microsoft.com/en-us/library/ee692290(WS.10).aspx
http://blogs.technet.com/b/filecab/archive/2009/09/16/diagnosing-failures-in-windows-server-backup-part-1-vss-spp-errors.aspx
--> Related to Windows backup and not VSS?
2155348001 - 0x80780021 - Windows Backup timed-out before the shared protection point was created.
Should we run the "FIXVSS08.BAT" script - restarts services and re-registers DLL's - does this ever help?
Will this server need a reboot since VSS is in a state and we can't even test backups?
Is there a tool we can use to debug VSS or troubleshoot or OS backups further?
MSReport/Diag, VSS debugging, or another way of helping fix our OS(SystemState/C: drive) backup issues?
Any help is greatly appreciated - thx.
-SP
Scot Pichelman

Hi Scot,
Sometimes a third party backup application will change the default VSS provider adding VSS writers which causes Windows Server Backup using an incorrect component in doing backup, that's why I suggest to delete it for a test. Anyway you can reinstall it
after testing.
And as you said a high-load CPU could also be the cause of the issue so you may need to first rule hardware effective out.
If issue still exists, please try the steps below as well:
1. Please check DCOM Server Process Launcher service is started.
2. If not, try to change RPC service to run as SYSTEM account. To do this please modify the following key:
Note: Backup the key before edit incase it cause any issue.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\RpcSs\
Find "ObjectName" and change the value to LocalSystem.
Reboot to see if DCOM back to work and if Windows Server Backup starts working. If not, please provide the result if there is any new error occurs.
If DCOM still not work, please compare the content of the following key with a working server:
HKEY_LOCAL_MACHINE\Software\Microsoft\OLE
Edit if there is any difference and make sure you created a backup of the key before editing.
If you have any feedback on our support, please send to [email protected]

WD external drive not recognized with 10.7.5 update

I've got a Western Digital external drive that was working just fine an hour ago, then I installed the 10.7.5 update and now my Mac Pro is saying that it's not recognized by the computer and asking if I want to initialize it. I went to Disk Utility and the drive itself shows up but no disc image. It's connected via a RocketU USB 3.0 dual hub, which has also worked fine and aparently still is (it's recognized in my system report). I updated my drivers for the USB 3.0 hub anyways but still no disc being recognized.
It's not a complete disaster because this is a backup disc, but I'd love to avoid having to back up all that data again (about a terabyte, which happens to be all my work files and iTunes files - it's a LOT of stuff). I also wanted to post in case this is some kind of issue with this current update, but I digress.
This is what my disc utility currently looks like:
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I also have Drive Genius 3 and tried to "scan" the drive several times, all of them producing failure to scan results. I could try a bench test on the drive, but as I've already stated, it was working fine an hour ago. I'm pretty sure it's the update, not the drive.
So is there any way for me to save the information that's currently on there or do I have to bite the bullet and re-backup all that data?
Thanks for any help here. Every time I think I know what I'm doing on the mac I get something stupid like this that I should know but don't. :-)

Wow, no help at all. Thanks, Apple!! Another stellar performance. That's the last time I ever install an update as it comes up.

External Drive not working with Firewire connection

I just purchased a Western Digital My Book external drive. My Mac recognizes it when I use a USB cable but not a Firewire. I have downloaded all the WD updates and firmware.
Any suggestions?
Thanks

I was thinking it might be an issue with the drive needing too much bus power. On the newer iMacs, USB provides higher bus power than FireWire. That might still be the issue, even if the drives supply their own power.
Just one Firewire port on my iMac.
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