External Monitor will not display full view MS apps.

I have a HDMI monitor that was previously working fine. The other day I went to use Word and Excel and the applications would only appear in the lower toolbar. When I would select them they would not enlarge. They remained in a thumbnail view. My email and Internet work as expected. Any ideas what's causing this?

Hello @Bjenkins,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how your external monitor will not display full view Microsoft applications on your system, and that certain functions will not work on your desktop. How long ago did your applications work properly? I would be happy to help you, but first I would encourage you to post your product number for your computer. Below is a is an HP Support document that will demonstrate how to find your computer's product number. In addition, it will also help if you indicate which operating system you are using; and whether your operating system is 32 or 64 bit. The more information you can provide, the better!
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
Cheers!
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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External Monitor will not display full view MS apps.

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